5/5
TrustpilotKasia was really helpful
Kasia was really helpful. Made everything very easy. Fantastic service. Many thanks Kasia, Denis
Trusted Agent profile · Angel
Ad Hoc Property Management Ltd Angel reviews
★★★★★
777 reviews across 3 platforms
Unit 20 & 21, Gate, City Road, Angel, EC1V 2PT
Part of Ad Hoc Property Management Ltd, see every office.
Ad Hoc Property Management Ltd's office in Angel, at Unit 20 & 21, is rated 4.4 out of 5 across 777 reviews on three platforms, including 162 Google reviews rated 4.1.
162
Reviews on Google
This office
58
Reviews on Facebook
Business-wide
557
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Angel office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotRob and Lois were super helpful and…
Rob and Lois were super helpful and made every step super easy ,I would highly recommend ad hoc property
5/5
TrustpilotGreat customer service
I had a great tour around the property with Martin. He was excellent at responding to any questions I had throughout the process via email and phone conversations. My induction was completed on the move in date with Craig who was very helpful and informative. Overall I’ve had a great experience with Adhoc so far and look forward to my time staying with Adhoc.
1/5
TrustpilotTime wasters.
Time wasters.I spoke on the telephone with them regarding a room they were letting in a residential property between Weymouth and Dorchester. She asked me all kinds of personal questions, which is fine, but they would not answer many of my questions about the house, company or the agreement. She then said it was going nowhere and hang-up, even though I met all of their requirements, was able to move very soon, and was still interested in the room.Bloody time wasters.
5/5
TrustpilotExcellent service and availability
I found this opportunity randomly and I asked more infos. Hasnat was kind and professional, he explained to me everything and helped me from the beginning to the end. Absolutely professional and kind
2/5
TrustpilotNot suitable for women
I went to see a property (Mencap building) in High Wycombe. Two other men were waiting for the agent to arrive. Eastern European men, broken English, not very clean. The agent was late but luckily could get to see inside the house straight away. No locks on doors, anyone at anytime can get into your room. Not appropriate for single women. Not clean in overall, reminded me of a secluded institute with dark corridors. Not pleasant, I would not live there for free.
5/5
TrustpilotAdhoc is a fiercely responsible and…
Adhoc is a fiercely responsible and professional organisation, even handed and careful to the protect the community of guardians. I wholeheartely reocmmend this organisation to Property owners and the guardians who protect these properties.
5/5
GoogleWe have just moved into ad hoc property which is a self contained flat for a couple. We found Dean, the guardianship agent, to be a great communicator, making sure we felt comfortable throughout each step of the process. Upon moving in, there was no hot water, but after talking to Dean it took less than 24 hours for it be resolved. Really impressed with the speed of the response. Overall, it's been a great experience with Ad hoc as our first time as guardians and we would highly recommend.
1/5
TrustpilotTattoo discrimination
I went to look at a room last week to become a guardian and I was turned down because a neighbour didn't like the fact I had tattoos and the owners (which are the police force) said they don't want someone who is heavily tattooed give the wrong impression. I am heavily tattooed but all you could see of my tattoos were my hands. I was in a serious car accident 14yrs ago leaving me with serious scarring on my face so I had the tattoos done to try and draw people attention from my scars to my tattoos. I work full time and I haven't been in any trouble for over 12yrs but not once did anyone try and argue my case and I have glowing references both personal and professional. I went to the police station today and logged a formal complaint and the 2 officers I dealt with were serious concerned about this aswel as shocked about that because over half the police force have tattoos, I have suffered badly with my mental health as a result of my scars and this has caused me to backwards. I have never had to warn anyone about my tattoos before meeting them but I have for the last wk. Adhoc have blamed the police but what they should have done was fight for my rights and stop this discrimination. The police have taken this matter very seriously and I'm currently waiting for a call from the inspector investing this because in todays world this type thing shouldn't be happening. If you are tattooed don't go to this company as you won't get the room and your be wasting your time
5/5
TrustpilotAd Hoc Property Management
Ad Hoc Property ManagementI start renting from Ad Hoc sinds 2018. Never had an issue. They are professional and doing the right things to sort you out. The communication with Ad Hoc is always top. Never had to wait too long whenever I mailed or used WhatsApp.To be a guardian is different from living in a house only by yourself. It is a way of life. You have to make yourself comfortable in the space you got.You have to build up the cooperation with Ad Hoc and aim for a harmonious working method. Because the houses and the composition of the household are different, you have to take each other into account. Besides, everywhere in this world we have to take each other into account.A guardian has also make an effort to make the best of it with Ad Hoc. You need two benevolent parties for a relationship.
1/5
TrustpilotAvoid at all costs
No running hot water for over 6 months now in the kitchen and they have made absolutely no effort to fix this. They have just taken 6 months to provide a kitchen tap, but then had the cheak to ask us to fit it instead of doing the work themselves. Have to have s showers in pitch dark as light has been broken for months. They are only interested in taking people's money and not actually providing a service. Properties leave a hell of a lot to be desired. Too may cons not enough pro's. Avoid at all costs
5/5
TrustpilotDaryl was excellent with the process…
Daryl was excellent with the process and very professional.
4/5
TrustpilotBeing an Ad Hoc Property Guardian
I have been with Ad Hoc as a guardian for 4 years. It has given me cheap and affordable accommodation for that time. Occasionally there have been issues with other guardians regarding unacceptable behaviour, but Ad Hoc have always dealt with it professionally. Maintenance issues have been dealt with promptly. I used to be with another guardian company, but Ad Hoc have been much better. I've made new friends and it has been good to have fellow guardians to socialise with during these recent difficult times. Overall it has been a great experience for me and I am grateful to have had the chance to live cheaply for that period of time.
5/5
TrustpilotGrantham property
I moved into a property in Grantham about a month ago. The whole process was very quick and easy and the property is absolutely amazing and cheap! I feel like I'm still waiting for "the catch" but it never seems to come. Would definitely recommend to anyone who is interested. Ad Hoc are always just at the end of the phone if needed and seem to take a lot of pride in their properties. Deserved 5*
4/5
TrustpilotA good experience.
I have been a guardian for adhoc for over 6 years and enjoyed my time and experience. Been a guardian the flexibility has allowed me to live in some unique and varied properties.The service from Martin Doyle, Chris Chelin and Craig Mitchell from the York office has always been prompt, friendly and very helpful which has made the experience all the better. I would recommend being a guardian with adhoc. When my current job is up I hope to be a guardian again.
5/5
GoogleProfessional service
5/5
TrustpilotHighly Recommended
Having now moved into my third property with Ad Hoc Property Management I would highly recommend them. With great support from Trina in the Taunton office and Rory at the Bristol office I was able to move between properties at these locations to continue Key-working during the current lockdown. I am now at my first Scottish property and with the help of Ellie and Norman have been able to continue this seamless transfer and settle in with no issues at all. Great buildings to choose from and you’ll meet like minded guardians from all walks of life. Genuinely an experience that you won’t forget and will enjoy. Thank you to everyone involved.
4/5
TrustpilotGreat opportunity to live in a 500yr…
Great opportunity to live in a 500yr old, grade 2 listed building. Would definitely be a Guardian with AdHoc again. Wish they had places available in Warwickshire, where I’m relocating to. I was fortunate to have good housemates. AdHoc gave me deposit back, no bother. When you go to view a property, there is possibility that other people will be there looking at same room too. Take deposit with you in case you really like it and want to secure it. York office were sound. Cheers Martin and Craig. RK.
4/5
TrustpilotLived as a guardian for nearly a couple…
Lived as a guardian for nearly a couple of years, I guess, mostly in church properties in North Liverpool/Southport. The properties were a mixed bag, as we're the other guardians - some lovely people there, but also a few behaviourally challenged folk who were difficult to live with. Interestingly, the latter tended to be locals rather than hard-working people from overseas making their way in the world. Can attract local ne'er-do-wells. Management generally okay, but a bit chaotic. They confused me with one of their problem guardians, and kept getting in touch for money I did not owe them. I like the concept of Adhoc and hope they can make it work. If you have to live somewhere else for part of the time, it can be a decent solution - just take care who you live with. As it turned out, I moved out of Adhoc to my own place and then Covid hit and I have had no use of my place because my office closed. May have been better sticking with Adhoc! Management need to be stricter about applying criteria for choosing guardians..
5/5
TrustpilotFour years of enjoyable guardianship
My spacious Ad Hoc room became a much-loved home for over 4 years. I had sufficient privacy, whilst having some lovely co-guardians with some of whom I'm still in touch. For me the occasional discomforts of watching over a beautiful but dilapidated mansion were compensated by the charms of the place and its garden. But prospective Guardians do need to manage their expectations - you are rewarded through massively reduced living costs for taking responsibility for a building and adapting to sometimes imperfect living conditions. The deal worked perfectly for me, as it enabled me to fund my start-up business. The arrangement does mean you need prompt support from the Ad Hoc team when things inevitably go wrong, and I found all the staff, whether those in the office whom I never met, or those who visited, extremely helpful, professional and concerned when matters required attention. And when the property was sold and the guardianship sadly ended, everything was tied up with commendable efficiency, including swift repayment of my deposit. I would definitely welcome another guardianship with Ad Hoc.
5/5
TrustpilotGreat experience
I was a guardian with Ad Hoc for a few months and it was a great experience, despite the lockdown that began shortly after. Ad Hoc were always pleasant and helpful, and for a while I lived in a beautiful listed building in the centre of Barnsley. It was an opportunity to save money, then when I found my feet and a flat, all I had to do was give my notice and move out. My deposit was refunded on time. I wouldn't hesitate to be a property guardian again in the future with Ad Hoc.
5/5
TrustpilotGuardian with Adhoc for 2years
I was a Guardian for Adhoc on and off for 2years within the same property. For a very reasonable price you pay per month, large rooms and no need to worry about issues. AdHoc would accommodate the service of maintenance and any issues raised are dealt with promptly.Ellie & Rob really helped me out both times I needed to either come back to rent with AdHoc or just had general issues or enquiries. Overall the quality that you receive is more then you expect. So thank you for everything!
5/5
TrustpilotCurrent Guardian
I first joined an Adhoc Guardianship in 2019 and am now in my second building with them. Like others I was a little dubious about moving in but haven't looked back since. I've always got on well with all my housemates (often better than in shared houses!) and found their buildings offer much more space at almost half the cost of private renting. The short notice period was also initially a worry but they have always been helpful and done their best to find alternative accomodation when building owners have given notice.
5/5
TrustpilotSaving Cash in tough times.
Been in the Taunton Old Police Station building about 6 Month. I work long nights, come home to sleep and eat, this works perfect for me. Also means I got cheap accomodation and able to save. No bills to pay and cheap rent, makes a huge difference .If you keep to yourself , don't interfer in others stuff and clean your own mess up, it will work perfect for you. If your big on sharing your music and your mum cleaning up after you, it won't. Support from Trinia (site manager) has been excellent, with any issues being dealt with immediately, she's very approachable and listens.
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Tell us what you need and we'll put you in touch. Ad Hoc Property Management Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Angel.
