Your Move Andover reviews

★★★★★ 1/5

Google

My partner and I arranged to view a property with Your Move and on the day, met with Joe and the viewing went very well. We made an offer on the property, followed by giving our best and final offer. We were then informed that the owners had had an independent valuation done as part of the process for repaying their help to buy loan and that the house was actually valued at £330,000, not the £325,000 guide price that Your Move had it listed at. We were advised that the property was priced at £325,000 as the owners were aware the property needed some work to it. We spoke with Joe to find out if we would be able to negotiate with the owners, we wanted to know whether they would be willing to do some of the work needed if we agreed to the new price, or if they could meet us halfway. Joe advised us that Oliver (branch manager) would give us a ring back. My partner eventually called the office back shortly before it closed and was told by Oliver that he had forgotten to call us. Oliver was not helpful at all with the feedback and essentially told us that if we wanted the property, we needed to offer £330,000. We decided to offer the new asking price the following day, and my partner mentioned to Joe that we were disappointed with the feedback from Oliver regarding the negotiations. Oliver called us back not even two hours after making our offer to tell us it had not been accepted. He opened the conversation by saying "Hi, it's Ollie from Your Move. I heard you're disappointed in me, no one has been disappointed in me since school" which we felt was an unprofessional thing to say. Then, when we asked whether the accepted value was in excess of ours, he said "let's just say the value wasn't the issue". That was then the end of the phone call. This has been a very negative experience for us and has really put us off looking at properties with Your Move. As a young couple looking to purchase our first property together, this experience was really disheartening and has knocked our confidence with the purchasing process. We have emailed the Franchise Administration & Customer Relations Manager and had no response back.

Grace · 1 November 2022

★★★★★ 5/5

Google

Your Move in Andover were simply amazing! Out of pure luck we had noticed a property we liked the look of, within 24 hours of viewing it (and loving it!!) Oliver and his team had sold ours at the asking price before it had even gone on the market!! This enabled us to then be in a position to have our offer on the place we loved accepted!! They are always available when you need to get in touch and guide you every step of the way.

Kieron · 16 October 2022

★★★★★ 5/5

Google

Luke is very knowledgeable and dedicated. Very professional. Joy to work with!

Jessica · 13 December 2025

★★★★★ 5/5

Google

After being in a very stressful situation, having 9 weeks to move house, with a toddler and whilst heavily pregnant, Oliver and Phoebe have been absolutely incredible with finding our dream property (rental) and finalising everything with speed and professionalism. Thank you Oliver! I didn't even realise it would be possible to rent somewhere so ideal, especially without perfect financial circumstances. You made me realise it was possible, you answered all my questions with honesty, you kept me in mind when properties came up, were quick at arranging viewings, kept me positive and constantly kept me in the loop. Then handed me over to Phoebe who seamlessly took me through the final process. Thank you Phoebe, I've never known someone respond to emails so promptly with all the information I requested! You've been fantastic with arranging a smooth transition over to the landlord and have reassuringly guided me through unfamiliar territory. Finding a new home and moving is quite stressful but the both of you helped to minimise that stress considerably. What an incredible team!PositiveResponsiveness, Quality, Professionalism

Amy · 24 August 2022

★★★★★ 5/5

Google

Your Move are excellent. Especially Tom. Nothing is too much trouble for him. He keeps you up to date with procedures. Excellent service.

Ria · 13 August 2025

★★★★★ 5/5

Google

Oliver was a fantastic agent to deal with, communication was spot on and the ad went live with pictures in no time. Any problems I had he assisted fully. Very happy with the service, thank you yourmove Andover.

T · 29 January 2025

★★★★★ 5/5

Google

Oliver and the team at Andover are extremely professional. I had many viewings booked a couple of days after placing my park home in their capable hands. They knew exactly how to market it and the key benefits. They were very quick to give feedback, chase up and secured a sale in less than 2 weeks. A rare quality these days, is that every team member knows about the property, so you’re not left waiting to deal with one person. Highly recommended !PositiveResponsiveness, Quality, Professionalism, Value

Alison · 21 June 2021

★★★★★ 5/5

Google

I have used Your Move to help let my flat very successfully over the past 30 years. Throughout that time, Chris from the Andover Branch has been my POC. She has been brilliant throughout the whole time, always friendly, communicative and most important of all, quickly and effectively addressing any issues and problems that have arisen along the way. I couldn’t recommend her and the wider Your Move team more highly

Mark · 19 May 2022

★★★★★ 5/5

Google

Oliver, at Your Move, Andover, so impressed us that we changed our estate agents and sold our flat through him instead. The service at Your Move, Andover, was always excellent. Oliver was professional and helpful. He supported us through each step of the move and helped us maintain momentum when things became a little stuck!

Camilla · 19 April 2022

★★★★★ 5/5

Google

Met with Amy for a viewing. Wow what an excellent person to guide us through the viewing and answer the many questions we had. She was honest, informative and obviously had great insight to both property and area. Amy was professional and what a pleasure to have met an excellent estate agent advisor. Thank you Amy.PositiveProfessionalism

Mary · 21 June 2021

★★★★★ 5/5

Google

We would highly recommend Your Move, Andover to use for renting out property. Christine is excellent with a wealth of experience who is very thorough and able to expertly navigate through all kinds of situations for us the landlords. We cannot say enough how brilliant she is. Helen and Robert.

Helen · 20 August 2024

★★★★★ 5/5

Google

I can’t recommend Your Move enough, Kiri has made the process of getting our flat so easy. Her consistent communication (even when on holiday - sorry!) was so helpful and she’s helped us solve any issues we did have, thank you so much!

Erin · 13 June 2025

★★★★★ 5/5

Google

We were looking for our forever home, we met with Stefan at the property and im glad we did because now we have our own place to call home thank you so much Stefan. If I could give you more starts i would. Honestly thank you Stefan and your movePositiveResponsiveness, Quality, Professionalism, Value

Faith · 21 June 2021

★★★★★ 1/5

Google

If you are a landlord, my advice is to not use this agent. Would have been zero stars but wouldn't allow that. The incidences of pore service that had been paid for are to numerous to list. Do yourself a favor and go elsewhere.

C · 27 May 2025

★★★★★ 5/5

Google

We Couldn't recommend Tom Simpson enough. Very professional and genuinely a really friendly character. Thank you for all your help and wishing you all the best in the future. D&S

Dan · 15 April 2025

★★★★★ 5/5

Google

We are FTBs and we found the perfect first home as a family and Oliver was dealing with the sale and the offers and has really helped us and on our journey to hopefully completion so massive thanks to your move Andover and Oliver!!!!PositiveProfessionalism

Dan · 21 June 2022

★★★★★ 5/5

Google

Adding to this now 25th sep 2020 .. The property is now sold.. what a great estate agency to deal with! Oliver and Steph have been brilliant and were especially understanding and helpful while I was stuck in India during covid. They are a brilliant team to work with and only such a team would have been able to close a sale so smoothly during these times.. A big thank you!!! I had enlisted Your Move - Andover's help with getting my house on the market. They have been absolutely brilliant coordinating viewings and obtaining feedback and keeping me in the loop. I am glad i went with Your Move Andover and a special shout out to Sam and Imogen for their tireless work!

AH · 30 July 2021

★★★★★ 5/5

Google

My partner and I started looking at properties for our first home together and stumbled across a property late one evening. When she called the next morning we were offered an appointment on the same day, late on a Saturday afternoon with Amy. Amy was prompt and immediately very friendly, even when struggling with a stuck front door! We immediately felt at ease during the viewing and Amy answered any questions we had. During the paperwork processes which were all new to us. Amy explained them all easily and clearly. In short, we'd recommend Your Move and Amy in a heartbeat!PositiveProfessionalism

Christian · 21 June 2021

★★★★★ 5/5

Google

It was a great experience and thank you Oliver and Kiri for the help and support.

Muhammad · 22 May 2024

★★★★★ 5/5

Google

Thank you to Amy for her fantastic help during our venture of our first rental. She helped up through the paperwork, which as first time renters can be quite tricky. The viewing of the property was fantastic and as a result, we are looking at my very first home with my partner. Very informative and able to answer any questions we had and were accomadating. Thank you Amy and Your Move. Fantastic lettings agent. Would recommend.PositiveResponsiveness, Quality, Professionalism

Katherine · 21 June 2021

★★★★★ 5/5

Google

Please use Your Move Andover for your next move. The entire team is phenomenal, patient and professional. I am not a bot, just a really happy client. Thank you again team!

Lorato · 13 July 2025

★★★★★ 5/5

Google

Stefan was our Agent! Our first time meeting at the property he gave us a great warm welcoming! Moving is always stressful and after having a great view of the property and engaging in conversation with Stefan, he makes it easy. From the start to the end of the paper work and all procedures Stefan was exceptional! Excellent customer service!. After moving in to our home Stefan calls and make sure we have settled in nicely. I highly recommend Your Move Andover and ask for Stefan! I am sure the entire team is great!

Udeli · 26 December 2019

★★★★★ 5/5

Google

Oliver and the team really do provide a first class service . Great advice and always available if you need to speak them . I cannot praise them enough .

Kevin · 15 December 2022

★★★★★ 5/5

Google

Polite and friendly Staff. Deryl Atkinson amazing. He is fast and man of his word. At our first meeting, he explained me about the business and sent me list all stuffs required for hmo business. I am new for HMO but he explained me everything. He took clean pictures of house and put on website same day. I will highly recommend Deryl Atkinson and Yourmove. Amy is also friendly and welcoming, nice to hear her voice on phone.

Hema · 30 July 2019