Every review we hold for the Andover office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDean and his team provided an excellent, professional, friendly and efficient service from start to finish of my house purchase. I would thoroughly recommend Austin Hawk to anybody wishing to buy property in the Andover area!
Kay · 27 May 2020
Agent replied · 27 May 2023
Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.
★★★★★ 5/5
GoogleIf you need to make the impossible possible, then look no further than Robin and Dean.
Incredibly helpful from the start, rapid responses to any queries and when everything looks like it's all going to fall apart, they get the job done against all odds!
I wouldn't hesitate in recommending them, without their invaluable expertise and sound advice I would not have managed to secure my first home. Thanks to all the team at Austin Hawk for their hard work
Bridget · 27 May 2021
Agent replied · 27 May 2023
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★★★★★ 5/5
FacebookWe have recently sold and bought a new home through Austin Hawk. The communication and level of service we received was incredible. Dean and John were at the end of the phone at any time if ever we needed them and went above and beyond in helping us. I can't recommend them highly enough and would never go anywhere else.
David · 30 January 2022
★★★★★ 5/5
GoogleWhilst our move was relatively straightforward and the chain small, everyone at Austin Hawk with whom we came into contact from the start to completion date was friendly and helpful. Dean even took time out of his holiday to respond to emails!
If you're looking for a local agent who care about their customers, then we would definitely recommend Austin Hawk.
Doug · 28 July 2023
Agent replied · 28 July 2023
Hi Doug
Thank you for the kind words and I believe you couldn’t have summed us up any better.
Take care
Dean and team
★★★★★ 5/5
Googlebrilliant experience working with Dean and his team buying our first house. thank you so much!
Abi · 27 April 2023
Agent replied · 27 May 2023
Hi Abi and Brian
Lovely words and it was also a pleasure working with you both also. I still cannot believe how you bought your house, luck and timing but that's the way it goes sometimes. Enjoy your new home :)
Dean and the rest of the AH team.
★★★★★ 5/5
GoogleAustin Hawk were amazing. They kept me informed all the time throughout the sale and purchase of each house. I can't thank them enough, and a special thanks to Robin for all your hard work.
Liz · 27 May 2020
Agent replied · 27 May 2023
Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.
★★★★★ 5/5
GoogleAs a property developer that uses estate agents frequently, I couldn’t recommend the team at Austin Hawk highly enough. They are responsive, always keep you up to date with the progress of your sale or purchase which is so important and they are always professional. When it comes to selling, they give you a realistic valuation based on where the market is which means your property sells faster and you don’t waste time hoping to achieve an inflated valuation!
Adam · 27 May 2021
Agent replied · 27 May 2023
Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.
★★★★★ 5/5
GoogleBy Far the best Estate Agent in Andover. They really do care for the sellers and buyers and in my experience really push to get the purchase over the line. They are very responsive and get back to you immediately with any queries and let you view the property at any time of day.
Can’t Thank them enough for all they have done and would recommend them to anyone.PositiveProfessionalism
Neville · 25 August 2022
Agent replied · 27 May 2023
Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.
★★★★★ 5/5
GoogleOur home moved threw a few curve balls, Dean and his team were amazing and helpful throughout, reliving the pressure from us. Couldn't rate them highly enough.PositiveResponsiveness, Professionalism
Amy · 25 August 2021
Agent replied · 27 May 2023
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★★★★★ 5/5
GoogleThis is an Estate Agent that really knows their client and the housing market with complete dedication and commitment. They take time to really understand your needs and take you through the process with such a friendly and professional approach. The communication I have experienced has been simply outstanding. These guys know what they are doing, credit where credit is due, best in the business. Thank-you Dean and your team at Austin Hawk.PositiveResponsiveness, Quality, Professionalism, Value
Gail · 25 August 2021
Agent replied · 27 May 2023
Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.
★★★★★ 5/5
GoogleFive stars! Thank you to Dean and the team at Austin Hawk for their professionalism, patience, expertise and customer service. By far the best agent in Andover.
Highly recommended!
Sam · 27 May 2021
Agent replied · 27 May 2023
Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.
★★★★★ 2/5
GoogleMessed my partner and I around far too much. Promised to phone us back if they didn't have the info avaliable or the person we needed wasn't there, but we never got any calls back. Booked us in for the first viewing of the day a couple of times for different properties, yet each time someone apparently put down holding deposits 'late last night'... thr place closes at 1730 so how can it be late in the night when they're closed. Not using this estate agent again. Been messed about one time too many with these guys.
Jamie · 27 May 2020
Agent replied · 27 May 2023
Dear Jamie,
Thank you for your review. Your comments have been taken on board and noted. I sincerely apologise if my team did not handle themselves the way one would expect in today’s market place.
Warm Regards,
Dean Austin
Director
★★★★★ 4/5
GoogleAustin Hawk letting have been fantastic! We have dealt mainly with John and Tracy and over the years they have ensured we have a positive rental experience. They have been professional with regular checks of the property and a very comprehensive inventory when we moved in. We have now moved to a larger property, unfortunately not managed by Austin Hawk and boy do we miss them. They are not only professional themselves but work with good quality professional, from the inventory company to the cleaners they recommend. This ensures both the tenant and the landlord are getting a good service. We would definitely recommend them and let through them again.
Vicky · 27 May 2020
Agent replied · 27 May 2023
Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.
★★★★★ 5/5
GoogleFirst-rate service from Robin and the team at Austin Hawk. His weekly updates helped keep the lines of communication open with everyone in the chain. He went above and beyond and it is very much appreciated.
Martyn · 28 May 2018
Agent replied · 27 May 2023
Thank you so much for your kind words. I will pass on this feedback to the rest of the AH Team.
★★★★★ 5/5
GoogleWe just brought our first home through Austin Hawk and what an amazing/smooth experience it was. We had the pleasure of dealing with Robin and Dean. We were always kept in the loop with the latest updates and what the next steps would be.
Replies to our questions were extremely quick and no task too small or too big.
Amazing company with amazing staff 10/10
Harry · 28 November 2022
Agent replied · 27 May 2023
Thank you Harry and Miranda and we wish you the best of luck in your new home. Robin and Dean
★★★★★ 5/5
FacebookWe had a tough ride with selling in Andover and buying in Weymouth. The folks were on their game to get our house sold in Andover. Great feedback from Robin and Steph in particular. Good people and both professional and down to earth. If you're down are way do give us a shout. You must know our mob numbers off by heart. Thanks to Robin, Steph & Dean.
Neil · 23 October 2017
★★★★★ 5/5
GoogleExcellent service from Lewis and John at Austin Hawk, extremely helpful in answering all my questions and nothing was too much to ask. Went above and beyond to make the whole process as easy as possible- thank you !!!
Travis · 10 August 2024
Agent replied · 24 August 2024
Hi Travis
Thanks so much for your 5* review.
John, Lewis and the rest of the team here at Austin Hawk
★★★★★ 5/5
GoogleDean has been amazing throughout the whole process of purchasing my flat, went above and beyond. Top man
Dayle · 29 September 2022
Agent replied · 27 May 2023
Thanks Dayle means a lot. Just so glad you finally exchanged and have you completion date now set. Speak soon. Dean
★★★★★ 5/5
FacebookWe have now been in our new home for a few weeks and we couldn't be happier. A massive thank you to Dean, who has worked tirelessly to keep things moving, to keep us updated and what can be potentially the most stressful experience was as stress free as possible. We would recommend the team to all our family and friends. Professional, friendly and hard working estate agents.
Jessica · 14 August 2016
★★★★★ 5/5
GoogleCame and did a valuation for me. The most professional agent I've ever used. Had really done their homework, great detail and spot on valuation. Very impressed. Will definitely use when I decide to sell/ rent out. Great staff.
John · 25 July 2024
Agent replied · 24 August 2024
Dear John
Thank you from the bottom of our hearts taking the time to write this review.
We aim to offer honest advice each and evertyime.
John Ward, Sales Manager
★★★★★ 5/5
GoogleI have nothing but praise for this estate agency. Our property was correctly valued and quickly sold. Following acceptance of offer the sale was chased regularly and it was good to have the same point of contact throughout. The team were all very responsive. Robin also organised property checks (as it was empty) and took meter readings for the utility companies. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Gill · 25 August 2022
Agent replied · 27 May 2023
Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.
★★★★★ 5/5
GoogleA great service from start to finish by Dean and his team. Under what were difficult circumstances for all, they never failed to deliver. Highly recommended.
John · 27 May 2021
Agent replied · 27 May 2023
Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.
★★★★★ 5/5
GoogleGreat customer service and very responsive. Happy to help and get things sorted with a quick turn around. I would recommend Austinhawk for selling or buying.
Lisa · 27 May 2021
Agent replied · 27 May 2023
Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.
★★★★★ 5/5
TrustpilotI had Exceptional Service and Support from Steph Jolly!
I cannot express my gratitude enough for the outstanding service provided by Steph Jolly at Austin Hawk Estate Agents in Andover. Steph's dedication and support were instrumental in helping my family and me find the perfect home. The process was seamless, and her professionalism truly stood out.
Steph's commitment to her clients is commendable, and I felt supported throughout the entire journey. From property search to finalizing details, she went above and beyond to ensure a smooth experience.
I appreciate Steph's attention to detail and prompt responses. Her expertise and genuine care for her clients make Austin Hawk Estate Agents stand out in the real estate industry.
Thank you, Steph, for turning what could have been a stressful process into a positive and memorable experience. I wholeheartedly recommend Austin Hawk Estate Agents, especially if you're lucky enough to work with Steph Jolly.
I wish I could give more than five stars; her exceptional service deserves the highest praise.
Janet and Dammy
Mojisola · 24 January 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.