Trusted Agent profile · Andover

Austin Hawk Estate Agents Andover reviews

★★★★★ Excellent

520 reviews across 3 platforms

1-2 Swan Court East Street, Andover, SP10 1EZ

Austin Hawk Estate Agents's office in Andover, at 1-2 Swan Court East Street, is rated 4.9 out of 5 across 520 reviews on three platforms, including 430 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

430

Reviews on Google

This office

Facebook logo

4.9 / 5

63

Reviews on Facebook

This office

Trustpilot logo

27

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Austin Hawk Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Andover office, from every platform, shown as written. First names only.

5/5

Google

Austin Hawk were incredible to deal with as we purchased our first property. They were happy to deal with my numerous questions and always available for us. Every person in the team who we dealt with went above and beyond for us, and we couldn't be any happier with how the whole house buying process went. Would 100% recommend!

Tom · 26 May 2024

Agent replied · 24 August 2024

Thank you Tom for your kind words. You’ve been a pleasure to work with also. Dean and team

1/5

Google

Poor website interaction, There are not options to choose location, property type, Min/Max price range and bedroom nor does it have options to list the property type the way you prefer

Rai · 24 June 2025

Agent replied · 24 March 2026

Dear Rai Thank you for your review. We feel as a company that you are entitled to your opinion but feel it’s unfair to leave a review when you’ve not experienced our services. Good luck with your property search in the future.

5/5

Google

I have to say Austin Hawk have been very helpful and forthcoming throughout my house purchase and Dean in particular has been (in a positive manner) like a dog with a bone. I highly recommend Dean and his teamPositiveResponsiveness, Quality, Professionalism

Steve · 25 August 2021

Agent replied · 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

Amazing service. Dean and team never fail to deliver. From the moment go of valuation to sale they keep in touch look after both parties, nothing is to much trouble and when something maybe a challenge they do everything to assist and support. Thanks Austin Hawk

Daniel · 27 May 2020

Agent replied · 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

Many thanks to Dean Austin and his very professional team who provided me with a friendly, efficient and curtious service throughout. I was kept well informed along every step of the journey. I thoroughly recommend that other buyer/sellers explore this local service.

Elaine · 27 May 2021

Agent replied · 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

Seamless sale from beginning to end. House sold within 4 weeks, completed within 8. I cannot fault the professionalism, not only from Robin, but the whole team. Updates were given on a weekly basis and valuable advice given throughout. Thank you !

Wendy · 27 May 2021

Agent replied · 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

Austin Hawk have been fantastic in helping me find my new home. Not only was Alana efficient, but she helped with every thing I asked and always with a kind and friendly approach. I cannot recommend highly enough.

Stefan · 24 March 2025

Agent replied · 24 March 2026

Hi Stefan Very kind of you taking the time to write this review and we are thrilled that we can help From everyone at Austin hawk

5/5

Google

We recently moved after nearly 30 years. Robin and the team provided an excellent service and kept us informed of how things were progressing. They went over and above the call of duty to make sure everything went smoothly and removed a lot of the stress from us.

Norm · 28 May 2019

Agent replied · 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Google

I can't thank Steph and Holly enough, they were really helpful. Keep up the good work guys.

Nifemi · 26 December 2023

Agent replied · 25 March 2024

Hi Nifemi, Thank you for your lovely review, we wish you all the best for your first Christmas in your new home. Best wishes, Steph and Holly

5/5

Google

The Austin Hawk team have been fabulous in handling the sale of my mother in law's bungalow. Always helpful, friendly and willing to go the extra mile.

Lynn · 24 July 2025

Agent replied · 27 May 2023

Thank you Lynn for the lovely review. We are glad to have been assistance. From everyone at Austin Hawk.

5/5

Facebook

Steph & Dean have been absolutely amazing throughout the whole process, our sale had collapsed with another agent, so we decided to move forward with Austin Hawk instead, by far the best choice, we had more viewings and feedback from every single one! Once we found a buyer the level of communication was outstanding, keeping us informed of every development. From finding a buyer to completion took only 12 weeks, I truly believe that timeframe wouldn't have been achieved without their continuing hard work throughout the sale. Thank you so much Stephanie and Dean, I couldn't recommend them highly enough, outstanding!!!!

Sarah · 4 February 2019

5/5

Facebook

Amazing service and follows through until the very end of the sale! I don’t think we would have made it through our sale and purchase had it not been for Dean and the team. He was fantastic, giving everyone regular updates, knowing where we were all the time with the transaction and able to handle all the other estate agents involved to keep our stress down. Can’t recommend them enough - I doubt I’ll move again but if I did they would be my only choice of agent.

Kate · 26 January 2019

5/5

Google

Absolutely fantastic service! Felt very reassured and nothing was too much trouble. Dean kept us updated at all times and was a pleasure to deal with. Excellent staff and customer service. Would highly recommend.

Jules · 27 May 2022

Agent replied · 27 May 2023

Thank you for taking the time to leave a review for us. I will pass on your review to the rest of the AH team.

5/5

Facebook

I am writing to say a huge huge huge thank you to Dean and his whole team for everything you have done for us in getting us moved. We feel we wouldn't have ever moved if it wasn't for your constant communication, nudging the solicitors in the chain and also going above and beyond and keeping in touch with the link at the bottom even though you weren't the selling agent. We've known you personally Dean for many years and trusted you from day one to deliver and you did everything you said you would do and more. We can see why you are the agent to look out for and why everyone is seeing lots of AH boards in the town because your reputation speaks volumes and we wholeheartedly would have no hesitation in recommending Austin Hawk to anyone because you are just phonomomel at what you and your team do. Thanks from the bottom of our hearts

Lorraine · 16 June 2018

5/5

Google

Absolutely fantastic from start to finish. Alana worked with me for four months looking for a rental property. Couldn't of asked for anyone better to help me find a property she went and above and …

Jo · 24 March 2025

Agent replied · 24 March 2026

Hi Jo Thank you for your 5* review. … More

5/5

Facebook

We recently used Austin Hawke to successfully sell our home. I have also purchased through them in the past and the service on that side was equally great. All of the team we met were brilliant and Dean went above and beyond to help us through what at times felt like a tricky sale. Communication was superb all the way through, often several times a day when required - guiding us through the process in a really open and honest manner. The service we received was invaluable and particularly good from a value for money standpoint, at times it felt we weren’t paying enough for the effort and time spent to help us. We wouldn’t hesitate to recommend the team to anyone looking for a local agent. Thanks again guys!

Jemma · 27 March 2018

5/5

Google

Selling houses is so stressful but Dean at Austin Hawk took the pressure away from us. He was in contact with us every couple of days to let us know updates and sold our house incredibly quickly. He then went above and beyond to try and find us our own dream home too. We couldn’t have asked for a better estate agent to make the process of buying and selling a great experience. Every time I phoned the office, the staff were incredibly friendly and helpful. We hope we don’t ever have to move again but if we do we will absolutely be asking Austin Hawk to take charge of it all!

Ellie · 31 July 2022

Agent replied · 27 May 2023

Thanks Ellie and enjoy your new home and adventure. Dean and team

5/5

Facebook

These guys are exceptional. Nothing is too much for them they go above and beyond in their roles and are a credit to the industry and to Andover. Professional but personable at the same time. Dean, Robin and Steph I cannot thank you all enough in helping us with our journey. Special mention to Dean you have been our rock throughout, keeping me updated, calm and stopping me packing too early!! I will be flying the flag high and proud for you guys and will be in soon for a well deserved group hug x

Kate · 8 September 2017

5/5

Facebook

Having just sold my property with Austin Hawk I found them to be brilliant. All the staff were friendly and helpful and well informed on our sale. I mainly dealt with Robin and cannot speak highly enough of the service I received from him. He is genuine efficient and as well as keeping in contact with updates he also ensured communication between all parties involved. Our sale was a challenge and without the expertise of Robin and all at Austin Hawk we would not have achieved our sale. They are a head and shoulders above their peers and it's clear to see why they have won the ESTAS two years running. I can wholeheartedly recommend them .

Mary · 4 August 2017

5/5

Facebook

Bought my first house with my partner through Austin Hawk; Robin (and Dean and Steph) were helpful and above all honest throughout the whole process. We'd had a previous sale fall through via another agency before we found our house, and I can safely say that I am glad the first one fell through. it's very cliche but we were told by friends and family 'what's meant to be, will be' and I couldn't agree more in this instance! Thank you so much Robin for all of your help; I couldn't have asked for a better agency to buy through!

Poppy · 19 July 2017

5/5

Facebook

From start to finish Dean and the team have been fantastic in selling our house and keeping us updated throughout the whole process. I honestly can't thank you all enough. The level of communication was fantastic!! Thank you Dean for checking in so regularly. You have made what is always going to be a stressful time much, much easier. Nothing was too much trouble for you... Always happy to answer questions and really keeping the whole process moving. THANK YOU GUYS! X

Hannah · 20 January 2017

5/5

Facebook

Just want to let everybody out there know how amazing and hard working the Austin Hawk team are especially Dean. They are all very helpful on the phone and get back to you when they say they will. But today Dean has gone over and above to help us exchange contracts under a very tight time schedule. I would recommend Austin Hawk to anybody looking to buy or sell their house. A tremendous effort thank you very much Mike and Nikki Sharp

Mike · 22 November 2016

5/5

Google

Both Dean and Luke have been amazing considering how long it took to complete (absolutely NO reflection on Austin Hawk of course.) Professional, friendly, reassuring, and with great lines of communication at all times, so thank you from both of us. Would definitely use your services again aswell as recommending you to others - keep on doing what you are doing 😊

Tracy · 26 December 2023

Agent replied · 25 March 2024

Thanks Tracy and just glad we got it over the line in the end. Dean, Luke and the AH team.

5/5

Facebook

Well what can I say about this estate agent? We have just come off the back of a rollercoaster ride to exchanging contracts.. which happened today! If it were not for this estate agent I don't think we would have crossed the finish line. Dean has been supportive, informative and just blooming amazing all the way through. I have battered this guy with emails and text messages on a daily basis and he has just taken it in his stride, remaining calm and keeping us calm lol! Contacting our solicitors and buyers daily, constantly on the case! When Dean was not around his colleague Robin was also really supportive and helpful. To be honest I can't say enough about these guys, just some how a cut above any other estate agent in the region.. your not just another number, you become a friend! Thank you all so much and Dean especially you! People you want a decent hard working estate agent don't hesitate with these guys!

Chris · 12 July 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Austin Hawk Estate Agents Andover

Has Austin Hawk Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Austin Hawk Estate Agents, Andover won Platinum.

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