Trusted Agent profile · Amersham · Buckinghamshire
Verified
★★★★★
1,045 reviews across 4 platforms
59-61 Hill Avenue, Amersham, Buckinghamshire, HP6 5BX
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Amersham, Buckinghamshire, at 59-61 Hill Avenue, is rated 4.6 out of 5 across 1,045 reviews on four platforms, including 741 Google reviews rated 4.7.
741
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
11
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
Send The Frost Partnership Amersham a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
It was a long journey and we couldn't have done it without the constant support of Andrew. His professionalism was outstanding. He always kept us informed,and ...Read all 3 from sellers
Frost were acting for the sellers on our house and were extremely professional but also Danielle, the agent, was genuinely lovely and very easy to deal with. As ...Read the review from buyers
Our Amersham office covers: Amersham, Old Amersham, Little Chalfont, Chesham, Coleshill, Winchmore Hill, Penn Street, Great Missenden, Prestwood and surrounding villages.
Every review we hold for the Amersham office, from every platform, shown as written. First names only.
5/5
GoogleRobert Oulsnam Bournville were efficent and approachable on all occasions. They offered professional advice and support on a regular basis. All staff members were friendly and positive which made the whole selling process a lot easier. Highly recommended!!
1/5
FacebookHorrific customer service.... 22 days since I moved out of my rented property and still yet to receive a penny of my deposit back. I've lost count of the amount of times I've been promised it will be in your account tomorrow! I'm sure if the shoe was on the other foot it would be an entirely different story...
Hi Emily, We're very sorry to hear this. Please can you private message your contact details and the branch you have been dealing with so we can look into this. Many thanks, Kind regards
5/5
GoogleRecently moved into a new property using Frost as the estate agent. Very easy to deal with, no complaints at all. They let us view the property on the day and the moving in period was very smooth.
Thank you so much for this amazing 5* review for our Amersham Lettings team. We are delighted to hear that the moving in period was very smooth. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleVery friendly professional team. They kept in regular contact and updates and always responded to any enquiries promptly. Above and beyond with help and advice and made the selling and buying of my properties problem free. I have no hesitation in recommending them as a honest honourable professional agent.
Hi Deborah, Many thanks for taking the time to write this 5* review for our Amersham team. … More
5/5
GoogleReceived an excellent service from Andrew in the sale of our property in Amersham. A calm and measured manner backed up by deep experience meant that we faced and overcame a number of challenges and setbacks to realise the sale of our property and move into our dream home.
Hi Richard, Many thanks for taking the time to write this 5 * review for Andrew. We are delighted to read that he provided you with a knowledgable and professional property service that enabled you to move into your dream home. We will pass your comments on to Andrew and our senior management team. Wishing you every happiness in your new home from all at The Frost Partnership Estate Agents
5/5
FacebookFrost Partnership have been efficient and effective with the recent sale of 2 my properties situated in slough. They have been relaxed with the process, understanding and most importantly honest with the pricing strategy. I would definitely use them again and have no hesitation in recommending to others.
Hi Andrew, Thank you for taking the time to write this recommendation for our Slough team. We are delighted to hear that they have provided you with an honest and professional property service and that you would have no hesitation in recommending them in the future. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookFrost Partnership have been efficient and effective with the recent sale of 2 my properties situated in slough. They have been relaxed with the process, understanding and most importantly honest with the pricing strategy. I would definitely use them again and have no hesitation in recommending to others.
Hi Andrew, Thank you for taking the time to write this recommendation for our Slough team. We are delighted to hear that they have provided you with an honest and professional property service and that you would have no hesitation in recommending them… See more
5/5
GoogleExcellent service received from Oulsnam @ Bournville. Particular thanks to Karen C who went above and beyond to give us fantastic support throughout the buying process! Communication was brilliant and we would highly recommend the Bournville Robert Oulsnam office.
5/5
FacebookMeeting with a good account manager was the best thing that ever happened to me. I lost a lot to fake account managers and brokers and it was hard to trust again but when I met Mrs. Kirkland Tina I recovered everything I had lost in a week, I was just grateful and speechless. I would love to recommend her to you viaEmail:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982facebook:Kirkland Tina
1/5
TrustpilotA No Show Estate Agent
Dreadful experience with Amersham branch. Made 40 mile journey in taxi to an arranged entry to a house. Without warning the agent never showed. I called and they said there was a problem and would phone back even though taxi driver was waiting they never called back. I called them and was told they weren’t coming. I’ve never heard of anything like this. I am making full complaint but they haven’t taken responsibility and keep changing their story. Appalling
5/5
FacebookMark and Frankie at the beaconsfield branch were absolutely fantastic at guiding us through our sale. We had high quality and quantity of viewings and we achieved a substantially higher final sale value than another agent had suggested. Professional and quick to return calls. Very happy with the service.
Hi Paula, That's great to read; we're so pleased the Beaconsfield team achieved a higher sale value for your property and were professional and responsive. Best wishes from all at The Frost Partnership Estate Agents
5/5
Facebookdealt with Wendy, who was incredibly helpful
Hi Luke, Many thanks for your recommendation - much appreciated.
5/5
GoogleI’ve just exchanged on a sale handled by James Pettit at The Frost Partnership. What service. Confident, knowledgeable, professional and a pleasure to deal with. I cannot recommend highly enough. Thank you!
Thank you so much for taking the time to write this fantastic 5 star review for James Pettit from our Amersham team. It’s great to read that you found him confident, knowledgeable, professional and a pleasure to deal with. We will pass your comments on to him and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleVery good and effective process with excellent communications. Would recommend without hesitation.
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that you found our process effective and our communication excellent. Your recommendation means the world to us, and it's wonderful to know that you had such a positive experience with All Wales Auction. We strive to provide top-notch service to all our clients, and your feedback is a great testament to our team's hard work and dedication. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help! Warm regards, The All Wales Auction Team
5/5
FacebookFound a property to rent through Frost. Vicky Lyle helped me through the process as I have never rented before. She was brilliant, incredibly helpful and responsive. I am new to the area and she was able to provide lots of local knowledge. I would most definitely recommend Frost.
HI Karen, Many thanks for taking the time to write this recommendation for Vicky. We're delighted to read that she provided you with a professional, knowledgeable and responsive property service. We will pass your comments on to Vicky and to our senior management team. Bets wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleVery highly recommended, the support and information received was above and beyond expectations, especially when chasing paperwork the whole length of our chain. A huge thank you to Karen and Rachel for all of their hard work.
1/5
TrustpilotLandlords Beware
Landlords Beware! This letting agent is terrible. They will match other estate agents lettings fees at 5-7% 'let only' fee but will then add additional charges such as 'tenancy agreement fee' of £456 as well as trying to add on other fees without your permission such as £30 for registering the deposit (which I did not ask them to do). In addition, they will charge 3% renewal fee as well as a £90 'memorandum of agreement fee' if the tenant stays on. I have worked with other estate agents who charge no renewal fee as there is no further work they have done (but may charge a small fee of about £30-40 for a renewal of contract). For a flat with a rental income of £1100, they charged me an additional £486 compared to other estate agents in the area who do not charge these additional fees. I regret my decision to give them my business and will never do so again. My advice would be to go to any other letting agent.
5/5
FacebookEloise was very accommodating and professional. She arranged convenient viewings and kept me up to date with all progress. I was very impressed and would certainly recommend to others.
5/5
GoogleExcellent service, always available with updates and guidance helping to smooth out the process. The uncertainty and apprehension at the time of sale was a little like eBay on steroid’s but again guided throughout to a great conclusion.
Thank you for your feedback - delighted that you are pleased with our service. Regards
5/5
GoogleThe team at Frosts in Amersham were efficient and attentive in the recent sale of my mother's house - they kept me in touch every step of the way and answered any questions and concerns that I had quickly.
5/5
GoogleHave been managing my 3 rental properties for a number of years now. Thank you! 🤩 …
5/5
TrustpilotMy views as a Landlord
I am a Landlord and Frost manage my property. Danielle in particular is efficient and communications effectively with my tenants and also me to ensure we are proactive in sorting out any issues.
5/5
FacebookFantastic service from the whole team, great assistance and guidance, definitely the team went the extra mile in order for me to secure the tenancy. I couldn’t be more happy and satisfied!! A huge thank you to the Frost Partnership Amersham!!!
My heart goes out to you! You ar such an amazing person!
5/5
FacebookExtremely professional, let my property for years with the same tenants. Highly recommended for letting and selling property . I bought the house from them and let through them . All sales negotiators and letting negotiators highly experienced professionals .
Hi Gurpreet, Thank you for taking the time to write this glowing recommendation. We are delighted that you have always received an extremely professional property and letting service from our teams. Thank you for continuing to work with us and we look forward to assisting you again in the future. Best wishes from all at The Frost Partnership
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Kate wrote: "It was a long journey and we couldn't have done it without the constant support of Andrew. His professionalism was outstanding. He always kept us informed,and ..."
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