Every review we hold for the Amersham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve used Burnetts twice now and both times they’ve been fantastic. They have a clear understanding of the market and gave some much needed advice, and were able to send lots of viewings our way. They’re very driven which helped see our sale through to completion, and mitigate our not so proactive solicitors! Overall a great estate agent we would use again.
Hannah · 30 June 2025
Agent replied · 30 June 2026
Hannah, it's been a joy working with your and Charlie again, and we wish you well in your new home! Thank you for a lovely review. Best wishes, Andrew
★★★★★ 5/5
GoogleWorked with Ralph Denn to find a property around SW London. Amazingly helpful and really personable. Always kept me updated on properties he felt I would be interested in and really listened to my search criteria.
GERARD · 30 August 2024
Agent replied · 30 August 2026
Dear Gerard,
Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future
★★★★★ 5/5
GoogleA great estate agent with friendly and helpful staff. They talked through and explained the whole process and were easy to contact if I had any questions. I would really recommend using them if you're in the Moseley area.
Charlie · 5 February 2026
Agent replied · 5 July 2026
Thank you for your kind feedback. We are pleased to hear you found our team friendly and helpful, and that they were able to guide you through the process and answer any questions along the way. … More
★★★★★ 5/5
GoogleResponsive, professional and friendly company and team of people. I was impressed by their scrutiny of me as a buyer when making offers, therefore a good sign for prospective sellers. And felt they provided a good service supporting me through the buying process. Recommend as a firm. Trevor and James were my contacts at the company.
Hank · 28 June 2023
Agent replied · 1 July 2023
Thank you very much for this fabulous 5* review for Trevor, James and our Amersham Sales team. We are delighted to hear that they provided a good service supporting you through the buying process and that you would recommend them. We will pass your comments on to the team and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFrom the outset Andrew was calm and reassuring in his manner. Everything he predicted became a reality and the process - a potentially tricky one - was as straightforward as it could have been..
The positive and considerate way in which he and Emma dealt with sensitive family issues was much appreciated. Their recommendation for a solicitor proved to be a good one.
I would have no hesitation in recommending using - and trusting - Frosts.
Judith · 24 September 2020
Agent replied
HI Judith
Many thanks for taking the time to write this 5* review for Andrew and Emma from our Amersham office.
We're delighted that they managed your property transaction with sensitivity and professionalism, and made the whole process as straightforward as possible.
We will pass you comments on to them both and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookGreg has been very helpful throughout the whole process of looking for a place to rent, within 15 minutes of the first initial phone call he had sent me 6 potential properties and from then we booked viewings soon after he was attentive and made the process very easy for first time rentals like myself! Always keeping in contact and keeping me up to date with any progress.
Would highly recommend Frost as an Estate Agent!
Thanks, Abby
Abby · 13 January 2020
Agent replied
HI Abby,
Many thanks for taking the time to write this recommendation for Greg.
We are delighted to read that he has provided you with a helpful, prompt and professional property service in your search for a home to rent.
We will pass on your comments to Greg and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
Googlehad a property letting in chestertons - toby and Benjamin are super helpful throughout the whole time. they focus on details considering all the future possibilities so I can have a peace of mind:) thanks again!
Yan · 28 February 2026
Agent replied · 30 August 2026
Thank you for your wonderful feedback, Yan Renee! We're thrilled to hear that Toby and Benjamin provided you with such great support. Our team always aims to ensure a smooth experience and peace of mind for our clients. We appreciate your kind words!
★★★★★ 5/5
GoogleAmazing customer service and support, especially from Eve, and quick to resolve any issues the same day with flexibility to fit any customer!
Louise · 8 June 2026
Agent replied · 22 June 2026
Thank you for taking the time to leave a 5 star review!
★★★★★ 1/5
GoogleCalled separately about three different rental properties - not once asked for my details/if they could offer assistance or what it is I am looking for to offer me alternatives or properties coming on the market. In addition properties kept online despite not being available/ let agreed on.
Lydia · 12 November 2025
Agent replied · 12 June 2026
Dear Lydia,
We are sorry to see your feedback and have investigated this. … More
★★★★★ 5/5
GoogleMike, Ollie and Rachel are a pleasure to work with. We have used their service a number of times.
Very friendly and always happy to help.
Amey · 16 May 2026
Agent replied · 16 June 2026
Thank you Amey for your lovely review, it was a pleasure to work with you again and thank you for returning.
★★★★★ 5/5
GoogleThe Lettings team at Frost were extremely good to deal with. Clear, prompt communication. They helped me get everything sorted with minimum fuss and delay plus no hidden suprises.
Mike · 23 April 2026
Agent replied · 7 May 2026
Hi Mike - Thank you so much for posting this fantastic 5 star Google review for our Amersham Lettings team. We are so pleased to hear that they were extremely good to deal with and helped you to get everything sorted with minimum fuss and delay. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleHighly recommended - Peter and the team sold my mother's flat in Poundbury and they were exceptional throughout the whole process - excellent advice early on, managed the viewings, always on top of the process, kept us well informed of …
Martin · 17 May 2024
Agent replied · 17 May 2026
Thank you for your kind review, Martin. We take great pride in the service we provide to our clients, so to receive such positive feedback makes it all worthwhile, thank you very much. Best wishes from all the Poundbury team.
★★★★★ 5/5
FacebookThe following review is from my father who does not have a Facebook account: Frost Partnership BeaconsfieldHaving chosen the Frost Partnership for the sale of my mothers (81 Yr old) house and purchase of her flat, I would like to say that the team of Franky, John and headed by David Wright were beyond excellent. I had very precise criteria for the arrangement of viewings and communication of decisions which David ensured were kept to.Totally professional does not begin to describe just how impressed I have been. His appreciation of dealing with my mother, his knowledge of the area and process and it’s complications. Above all his constant communication kept me fully in the know at every stage.If your looking for an estate agent and are prepared to be guided by their knowledge, then look no further.Mike Smith
Kathryn · 5 August 2018
Agent replied
Hi Kathryn,
A huge thank you for taking the time to post this on behalf of your father, we really appreciate it.
Please thank Mike for this glowing 5* review of our Beaconsfield team, we're delighted to hear about their professionalism, knowledge and…See more
★★★★★ 5/5
GoogleOulsnam are trustworthy reliable estate agents. I first came across them when I purchased my property and then when I sold it a good 6/7 years later. They’re very knowledgable about the Moseley area and would definitely recommend.
Fiona · 5 February 2026
Agent replied · 5 July 2026
Thank you so much for your kind review Fiona. It was a pleasure to deal with your sale and we wish you all the best in your new home.
★★★★★ 1/5
GoogleVery poor service complained 5 times via telephone about a property and shown pictures , never received a phone call back !!!!!
Jason · 9 June 2026
Agent replied · 16 June 2026
Unfortunately, we have no record whatsoever of you or your calls, this is clearly not a genuine review.
If you believe this is incorrect, please email us so we can investigate your query.
★★★★★ 5/5
GoogleFrom signing up with Maddisons through to completion we felt supported by a team of outstanding professionals that know their business inside out and who readily offered sound advice to us at critical moments of the sale. We could not have been looked after better.
Paul · 1 December 2025
Agent replied · 1 June 2026
Dear Paul,
Thank you so much for your kind words, this really is so lovely to read and we are so grateful for you taking the time to share your experience of selling your … More
★★★★★ 5/5
GoogleI had a really positive experience with Oulsnam selling my flat in Moseley. They were always very quick to help with any queries, chase up solicitors on my behalf and kept me updated with all goings on.
Ryan · 5 February 2026
Agent replied · 5 July 2026
Thank you for your kind feedback. We are pleased to hear you had a positive experience selling your flat in Moseley and that the team were quick to assist, proactive in chasing solicitors, and kept you well updated throughout the process.
★★★★★ 5/5
FacebookI highly recommend Frosts in Amersham . Especially Andrew Holdsworth... My sale was one to remember and went on far to long but Andrew H was always on the ball and wether it was my solcitor or the buyers side he would always be chasing them and refer back to me. He also did a pretty good job at keeping me sane through all the stress so I thank Andrew for that. Also Thank you to the other Andrew and Danielle for their input too. A great service from Frost Amersham!
Vicky · 11 January 2017
Agent replied
Huge thanks for taking the time to write to us, and for such a great review. We will pass your message on to our senior management team so that they are aware of Andrew's excellent work. Best wishes and thanks again.
★★★★★ 5/5
GoogleOur recent house move ended up being a fairly complicated process, due to a number of unforeseen challenges. Georgia was exceptional at resolving things for us, whilst remembering that what we were going through was hugely traumatic and keeping us updated in the calmest and most professional way. I would highly recommend this company.
Sarah · 5 June 2023
Agent replied · 5 June 2026
Thank you Sarah for your five star review. We really appreciate you recommending us to family and friends.
With thanks from all the team at Move Revolution.
★★★★★ 5/5
GoogleDespite all the problems and setbacks of selling a retirement flat Frosts have stayed with it and we have now completed on the sale. As executors of the previous owners will we are hugely relieved that the sale has now gone through. In the end It was simple and straightforward - after Frosts found us the perfect buyer! Josh Wilkinson deserves a mention. He always did what he said he would - when he said he would, is always positive and made everything very easy for us. Well done!
Richard · 16 September 2024
Agent replied · 24 February 2024
Hi Richard - Many thanks for posting this 5* Google review for Josh and our Amersham Sales office. We are delighted to hear that he was always positive, made everything very easy for you and that you have now completed on the sale. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 1/5
GoogleI am writing to express my concerns regarding the service provided by The Frost Partnership during my father's tenancy agreement for an apartment in Amersham. Initially, their approach seemed thorough, but subsequent events have led to some distressing issues. When my father was hospitalised and subsequently moved to a care home, their assistance was notably lacking. A particular point of contention is the condition of the patio at the property. At the commencement of the lease, the landlady acknowledged in writing that the patio required cleaning. Despite this, The Frost Partnership is demanding a fee of £190 for its cleaning, which seems unjust given that it was not in a satisfactory state when my father began his tenancy.
It is disconcerting that they are insisting on this charge, especially considering my father's advanced age of 92 years. I urge you to consider this communication as a stern cautionary note. While initial impressions may be positive, our experience has been anything but, and it is important to note that there are numerous other estate agents available within a short walking distance. It is disappointing to have to convey such a message, but I believe it is necessary to share our experience so that others may be more informed in their dealings with The Frost Partnership.
Joanne · 16 September 2024
Agent replied · 27 August 2024
Your review is disappointing given the tenancy is still ongoing and both our Landlord and The Frost Partnership are being extremely fair and reasonable. When we were made aware that your father had to move out due to health reasons we spoke and agreed with your Landlord that the tenancy could be ended early, subject to a new tenant being found to take over the tenancy where your liability for rent and utilities would end, thus saving you a considerable sum. As per the tenancy agreement the Landlord is within their rights to charge remarketing costs but in the circumstances has agreed to waive this.
As with all tenancies there will be a checkout when it terminates at which point an independent assessment is made to check if the property has been given back in the same condition (bar fair wear and tear) as it was when the tenancy commences. On one of our recent visits, it is clear that the patio is overgrown with some 3ft weeds and not in the same condition as it was at the start. As such The Frost Partnership has got a quote to bring the patio back to the condition at the start, this does not include cleaning but was purely for your information. As mentioned previously the formal check out will not take place until the tenancy formally ends and therefore you have the opportunity to clear and weeds on the patio yourself or appoint your own contractor prior to the checkout being done. If the patio is deemed to be in a similar condition to that at the start of the tenancy there will be no charge. It is not fair to expect the Landlord to pay to bring the garden back to the condition it was at the start of the tenancy. All discussions regarding tenancy end and expectations for property handover for end of tenancy have been with you (the guarantor) and not your elderly father.
★★★★★ 5/5
GoogleEmma was super helpful through the entire process, would definitely recommend.
Sam · 24 June 2025
Agent replied · 24 May 2026
Thank you so much for your kind words. We’re thrilled Emma could help and really appreciate your recommendation.
★★★★★ 5/5
GoogleThey were great, found a buyer very quickly and were very professional. Nothing was too much and they went beyond an agents duty. I highly recommend them
Zeppa · 17 April 2026
Agent replied · 17 May 2026
Dear Zeppa, thank you for your lovely review. Wishing you all the best for the future, from Peter and all the Poundbury team
★★★★★ 5/5
GoogleGeorgie did an amazing job in handling the sale of our flat. The marketing was very good and we were given regular updates. However, the sale was far from straightforward due to complications with the lease. Despite this, Georgie did a brilliant job in keeping the sale on track, and in providing us with advice and reassurance.
Christina · 15 July 2025
Agent replied · 15 July 2026
Thank you for your fantastic feedback, Christina! We're thrilled to hear that Georgie provided exceptional service during the sale of your flat and navigated the challenges effectively. Regular updates and support are essential to us, and … More
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