Every review we hold for the Amble office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOutstanding service from the RMS team at Amble. Great communication, accessible, efficient and kept us informed of all developments, throughout our property purchase.
The vendor and RMS team also enabled additional viewings of the house, which helped. Nothing was too much trouble, positive attitudes all round!
Overall an excellent service, we would recommended the friendly Amble RMS team. Thank you
Minbojadedragon · 10 November 2023
Agent replied · 9 November 2024
Dear Karen, thank you for kind five star review and the lovely words for RMS Amble. We really appreciate you taking the time to leave this review.
★★★★★ 5/5
TrustpilotExcellent service
Barbara and the team were extremely helpful from start to finish, guiding me through the process and managing all of the viewings and enquiries. This made things much easier for us as a family.
Mrs · 23 June 2021
Agent replied · 24 October 2024
Dear Mrs Foreman, thank you for taking the time to leave our West Denton branch, specifically Barbara 5 stars and a lovely review. It's great to know the quality of service you received allowed the process to be easier for you and your family. Thank you again!
★★★★★ 5/5
TrustpilotExceptional mortgage advice
The advice and care that was given during my appointments was so valuable. All of the staff at the whitley bay branch went out of their way to help my purchase. They showed care and consideration for my personal circumstances. I will happily use this service again and have already recommended to others.
JB · 18 July 2025
★★★★★ 5/5
Trustpilot5 star and then some
Exceptional service and attention to detail from Alistair. Regular updates throughout the whole process, he made contact at all the right times and as he said he would. A man of his word and the true embodiment of the word professional. I literally cannot recommend highly enough. Thank you again.
Micky · 3 June 2024
Agent replied · 24 October 2024
We really appreciate your recommendation of our Mortgage Advisor Alistair, Micky! We are very pleased to have him as part of our team and to have another review highlighting his customer service to us. Thanks again, RMS.
★★★★★ 5/5
GoogleI purchased a property through RMS in Amble. Although I wasn’t the one paying them as I was not the vendor, Hayley has gone out of her way to assist us both during the purchase process and with queries post purchase. Very impressed with her friendly yet professional manner. Thank you
Steve · 14 May 2024
Agent replied · 9 November 2024
Dear Steve, thank you so much for leaving this lovely review for RMS Amble, specifically Hayley. We love nothing more than seeing our team being recognised for their customer service. Good luck in your new home Steve.
★★★★★ 5/5
TrustpilotProfessional service
Very professional service. Sold a commercial property for me. Highly recommend. Thanks to Michael, Gordon and Chris.
Mr · 20 June 2023
Agent replied · 24 October 2024
Thank you so much for the five star review of RMS Commercial Mr Kuhnbaum, we really appreciate it!
★★★★★ 5/5
Trustpilot6 wallington drive
I must say that the staff at west Denton were very professional,a shout out to Barbara and ellie, couldn't have got through the whole process without there help made the process so much easier
Stephen · 4 May 2021
Agent replied · 24 October 2024
Hi Stephen, thank you for taking the time to leave our West Denton branch such a kind review. I'm sure the team and especially Barbara and Ellie really appreciate it. We hope to be able to assist you again, should you require it!
★★★★★ 5/5
TrustpilotThe most helpful estate agent known to man!
From the absolute beginning of my house sale journey I have been treated with the upmost respect and nothing was ever a bother. I explained my current situation and the reason why I required such a quick sale and the staff took everything on board and acted promptly. Within 3 days of putting my house up for sale it was sold. I had interest from the very beginning. Michelle and Kate guided me throughout the sale process and we’re very helpful had I needed anything clarified, Dawn also supported as she chased the buyers solicitors on several occasions for answers. Thank you to everyone who helped and supported me along this journey. After using a previous estate agent with no luck I really wouldn’t use anyone else. Yous are all amazing and deserve the absolute world!
Jodie · 17 September 2021
Agent replied · 24 October 2024
Dear Jodie, thank you very much for taking the time to write such an in depth review full of praise and lovely words. We're so glad that our team were able to secure you a buyer very quickly and at a price you were happy with. You're very welcome and hope you consider using RMS again in the future, thanks again!
★★★★★ 5/5
TrustpilotFIRST CLASS SERVICE FROM WEST DENTON BRANCH
Used the West Denton branch to handle the sale of my property and was impressed with the service from start to finish. Realistic valuation, honest and open property appraisal and regular and timely communication throughout. The team are approachable and professional, deliver first class customer service and were a pleasure to deal with.
Geraldine · 19 March 2024
Agent replied · 24 October 2024
Thank you so much Geraldine for leaving RMS West Denton a fantastic review, we really appreciate your kind words and the time you have taken to write this.
★★★★★ 5/5
TrustpilotRMS West Denton
Just about to complete on the sale of my late aunties property in what has been a very difficult and emotional time the staff at RMS West Denton have been amazing. Bruce and Ellie have been so professional, kind, patient and understanding x Ellie I don’t think I’d have got through last couple of weeks without your help and kindness you are a star and a credit to RMS Thank you all
Michelle · 4 October 2022
Agent replied · 24 October 2024
Dear Michelle, thank you so much for this wonderful 5* review for RMS West Denton. Selling a house is known to be one of life's most stressful tasks so we are glad Bruce and Ellie were able to help you through it.
★★★★★ 5/5
TrustpilotHayley is great!!
I purchased a property through RMS in Amble. Although I wasn’t the one paying them as I was not the vendor, Hayley has gone out of her way to assist us both during the purchase process and with queries post purchase. Very impressed with her friendly yet professional manner. Thank you
Steve · 26 April 2024
Agent replied · 24 October 2024
Thanks again Steve for such a lovely review for Hayley in RMS Amble, we really appreciate your kind words and 5 star rating.
★★★★★ 5/5
TrustpilotGreat service
I was guided through my purchase from day one, kept informed and could always speak to someone if needed. Great service by all and in particular Michelle. Thank you very much.
Amber · 22 September 2021
Agent replied · 24 October 2024
Dear Amber, thank you for taking the time to leave 5*s for Michelle and her team at Blyth. We hope you're very happy in your new home!
★★★★★ 5/5
TrustpilotWe had a really smooth experience
We had a really smooth experience. Everything went very smooth and we have got the house that we really wanted. My 2 year old is gonna have the perfect bedroom now. Thanks guys
Adam · 29 April 2021
Agent replied · 24 October 2024
Dear Adam, thank you so much for taking the time to leave us 5*s and such a lovely review. It was genuinely a pleasure to read by both myself and the Amble branch. We hope you and your daughter are very happy in your new home. Thank you again!
★★★★★ 5/5
TrustpilotPurchase - excellent experience
Thank you for all the assistance in our recent purchase. Ellie. Natalie and Neil at Gosforth Branch. A great experience with strong communication and chasing the vendors and our solicitors by the team. Really appreciated this as it kept us informed.
MICHAEL · 7 October 2024
Agent replied · 24 October 2024
Thank you so much Michael for leaving this fantastic review for RMS Gosforth, we really appreciate it!
★★★★★ 5/5
GoogleGreat service! Tracey was extremely helpful throughout and especially when things slowed or stalled. Really happy I chose to purchase a house through this estate agent!
Thank you Tracey!PositiveResponsiveness, Professionalism
Stephen · 10 November 2021
Agent replied · 9 November 2024
Dear Stephen, thank you for taking the time to leave Tracey at our Amble branch a 5* review, we're so glad she was able to help get the purchase over the completion line. We hope you're very happy in your new home!
★★★★★ 5/5
TrustpilotWe used our local branch at Forest Hall…
We used our local branch at Forest Hall and everyone there was extremely helpful, efficient and friendly. We were kept up to date with viewings and feedback from potential buyers, they helped us with paperwork and legal documents and the whole experience was seamless. We will definitely recommend them.
Jan · 20 May 2024
Agent replied · 24 October 2024
Dear Jan, we're absolutely thrilled to receive your recommendation for RMS Forest Hall. We can't thank you enough for taking the time to leave us such a fantastic review and for trusting us with your sale.
★★★★★ 5/5
TrustpilotExtremely helpful and polite
The staff were very friendly and extremely helpful during a very long buying process. They were always helpful and quick to follow up on any questions asked. I would highly recommend RMS to any buyer or seller.
Norman · 5 December 2025
★★★★★ 5/5
GoogleExcellent service wouldn't go any where else especially Tracey
Linda · 10 November 2023
Agent replied · 9 November 2024
Thank you Linda for a lovely review for RMS Amble, we really appreciate your recommendation.
★★★★★ 5/5
TrustpilotFirst time buyers experience
We had a fantastic experience with Rook Matthews Sayer when buying our first house. Alistair Bowman, a mortgage manager in the firm was brilliant. He took my partner and I through every step of the way, keeping us on the right track and rapidly answering our (many!) questions. He made the whole experience a lot less stressful. We would highly recommend his services.
Faye · 5 June 2023
Agent replied · 24 October 2024
Dear Faye, thank you for such a wonderful five star review for our mortgage advisor Alistair in RMS Ashington, we really appreciate it.
★★★★★ 5/5
GoogleRook Matthews Sayer in Amble sold our house so quickly! They were always approachable for advice and information and kept us updated during the nail-biting wait for exchange.
Sheila · 21 March 2025
Agent replied · 9 April 2025
Thanks again Sheila for highlighting RMS Amble to us! We're so pleased you felt supported by the ladies in the branch throughout your sale.
★★★★★ 5/5
TrustpilotThe team at Rook Matthew Sayers…
The team at Rook Matthew Sayers Ponteland office did NOT disappoint. From the valuation visit, throughout the sale process & up until completion we felt their advice, market knowledge & professionalism was everything we wanted from a team trusted to sell our property. They understood our house wasn’t just a ‘house’ but our home and this home needed to be sold as such. From the initial photography, online marketing, accompanied viewing and high levels of communication throughout the process we couldn’t have been more satisfied. Well done the Ponteland RMS team. We’re glad we chose you!
Fedupwaiting · 20 March 2021
Agent replied · 24 October 2024
Dear, Thank you for taking the time to leave our Ponteland team such a great review, they are such highly valued members of the Rook Matthews Sayer family. I hope we can be of assistance to you again in the future, should you require it.
★★★★★ 5/5
TrustpilotI had great service from Gordon during…
I had great service from Gordon during the lease of my commercial property. Very supportive and quick response to queries. Would recommend. Thank you!
Amy · 18 March 2026
★★★★★ 5/5
TrustpilotRook Mathews Gosforth
I never thought I would say an estate agency was worth every penny, but in this instance it certainly has been. Natalie Best handled every curved ball thrown at us . She gave us help, reassurance and guidance every step of the way. For which we are extremely grateful. Definitely a positive experience for us.
Lynne · 5 December 2023
Agent replied · 24 October 2024
Wow! Thank you so much Lynne for giving RMS Gosforth such high praise, specifically Natalie. We really appreciate it!
★★★★★ 5/5
TrustpilotMortgage advisor Alistair Bowman 10/10!
I went with Alistair Bowman through RMS for my first house buy a few years back, I took out the lifetime cover and as such he's just also helped me renew my mortgage deal for no extra cost. He made the whole process very easy and painless, couldn't recommend him enough! 10/10!
Steve · 5 February 2024
Agent replied · 24 October 2024
Thank you so much for taking the time to leave this wonderful review for our Mortgage Advisor Alistair, we really appreciate your kind words and your recommendation.
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