Rook Matthews Sayer's office in Amble, at 56 Queen Street, is rated 4.8 out of 5 across 679 reviews on two platforms, including 55 Google reviews rated 4.5.
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Reviews
Every review we hold for the Amble office, from every platform, shown as written. First names only.
★★★★★1/5
Google
Rating only, no written review.
Andrew · 9 April 2024
Agent replied · 9 November 2024
Dear Andrew, we would appreciate it if you could let us know of your experience with our branch and what has caused such a low rating. This is very unusual for our Amble branch as they often receive such high praise from their customers. We can't find you on our system to get in touch with you, so if you do have time, please email us on info@rmsestateagents.co.uk we always strive to provide 5 star service and can only do that by taking on board all feedback.
★★★★★5/5
Google
Rating only, no written review.
Iain · 10 November 2022
Agent replied · 9 November 2024
Hi Iain, thank you very much for the 5 shiny stars!
★★★★★1/5
Google
Very unhelpful
Mick · 10 November 2021
Agent replied · 9 November 2024
Dear Mick, We are disappointed to receive your review and obviously wanted to look into this immediately to see what may have happened. We have checked with our Amble Branch and we are unable to find a Mick Wood on our system, could you possibly confirm the name you would have registered under? Could you also let us know further details surrounding the review by emailing marketing@rmsestateagents.co.uk? We take our customer service very seriously and investigate every low score as it is rare for Rook Matthews Sayer to receive a low review. If you would like to discuss the matter further please feel free to email marketing@rmsestateagents.co.uk and our marketing team will be able to assist you.
★★★★★5/5
Trustpilot
Very efficient service
Rating only, no written review.
Martin · 22 June 2021
Agent replied · 24 October 2024
Dear Martin, thank you for taking the time to leave our team 5 stars and a lovely review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer Amble hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Amble.
Google