Charters Alton reviews

★★★★★ 5/5

Trustpilot

What an absolute joy it is to work with…

What an absolute joy it is to work with Sarah Bainbridge! I've not rented in a long time and some of my knowledge of the processes is quite rusty. Sarah's been amazingly helpful talking me through how everything works, squeezed me in to view properties where there was no availability and went over and above to support me in finding the right property for me and made the whole experience easy and straight forward. Can't recommend her enough!

Veronika · 5 October 2023

★★★★★ 5/5

Google

Richard at Charters has gone above and beyond any estate agent. We registered our interest with all estate agents to find a property that matched our expectations. Richard was the only estate agent in Alton to call us regularly with …

Abigailnorgate · 19 October 2022

★★★★★ 5/5

Trustpilot

Shannon your a star xx

An amazing estate agents x Shannon was lovely, very helpful, kind and helpful throughout helping secure a lovely property to rent with my dog xx

Carla · 23 January 2024

★★★★★ 5/5

Trustpilot

The professionals

Professional and pleasant to deal with. They exceeded their assessment of the time taken to re-let my property and also got a higher rent for me. Thanks Sarah and Gary. Good job.

Ms · 5 August 2023

★★★★★ 5/5

Trustpilot

Property management

As a professional landlord with pride in the standards of property and service I offer my tenants, I need a letting agent that can deliver all the back up I need with professionalism, friendliness, authority and that "going the extra mile" that Pete and all his colleagues at Charters offer in spades. On top of that he is a genuinely nice bloke that really gets what custoner service means.

Don · 11 April 2024

★★★★★ 5/5

Trustpilot

Great Service

Simon and Stephen were excellent with their service.The sale of the property was somewhat complex, however, they fully achieved the result that I required.Great communication throughout the whole process, in a open and professional manner.I highly recommend them.

Paul · 26 January 2023

★★★★★ 5/5

Trustpilot

Dewi Jones has been absolutely…

Dewi Jones has been absolutely fantastic with our move to our rental property - with quick responses and solved the issues we’ve had with property. The whole charters team have been amazing!

Izzy · 27 July 2023

★★★★★ 5/5

Trustpilot

Toby was great

Toby was great - all sorted and moving next week!

Josh · 18 October 2024

★★★★★ 5/5

Trustpilot

Very supporting team

Very supporting team, special thanks to Samuel Scott for being very supportive and patient until we got a suitable apartment.

InPost · 25 April 2024

★★★★★ 5/5

Trustpilot

Brilliant company I bought a house from…

Brilliant company I bought a house from them and they kept me updated every week. Thank you Steven Henry fir all your hard work Will definitely recommend this company to my friends and family

Sue · 24 May 2023

★★★★★ 5/5

Trustpilot

Charters letting

Charters lettingHuge thank you and appreciation to Sophie Pickering who was always so helpful in finding my family a property to let and made sure we find what we needed, She has done an exceptionally job and made our experience a perfect one coming into the UK. Well done Charters you have a true leader representing the company and holding it up to high standards. I RECOMMEND CHARTER TO EVERYONE

Derick · 13 March 2024

★★★★★ 5/5

Trustpilot

My partner and I have had nothing but…

My partner and I have had nothing but positive experiences dealing with Charters since we moved in nearly 6 months ago now. They have been friendly and frequently communicative with us from day one. Our property manager Kelly Santos has helped with all of our requests no matter how big or small. Kelly and Charters are great and quick at responding, and dealing with any issues we have had with our property.

Scott · 30 January 2024

★★★★★ 5/5

Trustpilot

Third time win

This is the third time we are moving and all three times were with Charters. This time we were advised to go with another agent and after 5 months of no interest, Charters stepped in and sold our property within a month. We are blown away by their efficiency and proactive approach to sell our house. I have no doubts recommending Charters

Giordana · 9 August 2024

★★★★★ 5/5

Trustpilot

Me and my partner rented out our first…

Me and my partner rented out our first property together through Charters and we’re really pleased with it. Sarah Bainbridge was super helpful and knew exactly what we were after.

Customer · 7 September 2023

★★★★★ 5/5

Google

Top Notch Service - Could not recommend the guys at Charters in Alton highly enough - the entire team are a pleasure to work with, particularly Hayley, Sarah, Jonathan and Jamie! They're always friendly, patient and full of life. Nothing is too much trouble and they make what can be a stressful process an exciting adventure!

M · 17 June 2019

★★★★★ 5/5

Trustpilot

Charters a first class estate agent

Charters were extremely helpful and diligent in the whole process of the sale of our property. Jo Goddard was enthusiastic and exemplary bringing the sale to a quick and efficient conclusion.

Claire · 10 August 2023

★★★★★ 5/5

Trustpilot

Great Property Management

I recently moved out and Clare has been so incredibly helpful over the course of my 4 year tenancy, on the rare occasion I had any issues, Clare was always quick to respond and assist. Top tier!

Marcie · 7 February 2023

★★★★★ 5/5

Trustpilot

Excellent Service and Highly Recommend!

I cannot speak highly enough of Jessica Crouch at Charters Property Management. From the moment we contacted her about letting out our flat to the successful finding of a highly suitable tenant, her service has been outstanding. Her professionalism, responsiveness, and efficiency have exceeded my expectations. She has always been proactive in addressing any concerns or inquiries, providing timely updates, and ensuring a smooth process throughout.We are especially impressed by her remarkable attention to detail. Even after a year since our initial contact, she remembered us, our property, and the little details we discussed. This level of dedication and personalised service is truly commendable.Thank you, Jessica, for your outstanding work and for making the entire process a pleasure!

X · 10 July 2023

★★★★★ 5/5

Trustpilot

Valia

Olli came out to give me a valuation for the house and was honest from the start that it’s a different market but will work very hard to get interest through the door he also understood that I’m a widow and you feel vulnerable when doing things on your own. True to his word he got straight on to it and from the start contacting you about perspective buyers and sure enough it sold. Also the sales progression team are helpful keep you informed about the progress. The team in the office are all lovely and helpful. I’m looking forward to starting my new chapter.

Customer · 10 July 2023

★★★★★ 5/5

Trustpilot

A great experience

A great experience - the thing I valued highly was the helpful and regular communication, so I knew exactly what was happening all the time. Also all the team, that I have had the pleasure to link with in the Alresford office are so friendly, helpful and genuinely interested in wanting to do the best they could for me.

FLEUR · 22 September 2024

★★★★★ 5/5

Trustpilot

Thank you Charters for helping me to…

Thank you Charters for helping me to find my house in uk, special thanks to Ella for all the quick help in getting the house and required formalities done.

Kamalendu · 26 September 2023

★★★★★ 4/5

Trustpilot

Good experience

We had a wonderful experience during our house viewing with Andy Jerram. He was extremely polite and considerate, taking the time to answer all of our questions thoroughly. Andy's professionalism and attentiveness made the entire process smooth and enjoyable. We truly appreciated his patience and the effort he put into ensuring we had all the information we needed. Thank you, Andy, for your excellent service!

Midula · 10 June 2024

★★★★★ 5/5

Trustpilot

Sophia was prompt and helpful

Sophia was prompt and helpful in her communication. I requested an amendment which was carried out quickly and accurately.

Amy · 3 May 2024

★★★★★ 5/5

Trustpilot

From valuation to the sale of our…

From valuation to the sale of our property all the Staff of Charters have been thoroughly professional, helpful, courteous and a real pleasure to work with. They have kept us fully informed both prior to and with follow up to viewings, the latter being particularly useful and never unrealistically hopeful. We requested additional photography as Spring turned to Summer and the response was immediate and clearly very helpful to the sale. The photos were excellent. We have been especially well looked after by Sarah who always willingly went the extra mile to accommodate our requests. I feel sure that her personality was very helpful in achieving the final happy result of a sale. Thank you to whole team for the result.

Norman · 5 July 2023