Trusted Agent profile · Alresford

Hellards Estate Agents Alresford reviews

★★★★★ Excellent

169 reviews across 1 platform

11, Broad Street, Alresford, SO24 9AR

Hellards Estate Agents's office in Alresford, at 11, is rated 4.9 out of 5 across 169 reviews on 1 platform, including 169 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

169

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hellards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Alresford office, from every platform, shown as written. First names only.

5/5

Google

The professionalism of Nicky, who first showed us round the house we have purchased made our decision to market our own property through Hellards an easy one. It has been a long and complex sale and purchase, but this professionalism has been reflected through everyone we have dealt with including Viv, who led the negotiations, Liane, who managed the underlying processes and communications and Gordon who has provided advice and guidance as necessary. All worth it in the end and thanks to everyone at Hellards who made it happen. We would thoroughly recommend them.

Rupert · 21 July 2023

Agent replied · 15 June 2024

So glad we got there in the end Rupert! Thank you for your kind words about the Hellards team, and we look forward to completion later this month. Kind regards, Gordon

5/5

Google

I was looking for a property for a long time, and Hellards were so helpful along the way. They took time to talk with me whenever I contacted them, and they explained the dynamics of the local market, as well as providing full more general information on the local area. All these elements helped me in my decision-making when viewing properties around Alresford. In the end though, I purchased a property elsewhere. I really appreciated their enthusiasm, patience and sound advice during my search.

Diana · 16 June 2023

Agent replied · 15 June 2024

I'm so glad you found a nice property to buy - shame it wasn't through us! Say 'Hi' to Phil and I hope to bump into you in town some day soon.

5/5

Google

All the Hellards team who worked with us - Gordon, Viv, Darren and Liane - on our first home sale and purchase in 49 years, gave their best to secure a very satisfactory move for us. They were attentive to our needs, gave sound advice and inspired confidence for a good outcome, which was achieved. They were professional and worked hard and pleasantly. Hellards is highly recommended. Charles and Peggy Bazlinton

Charles · 18 November 2023

Agent replied · 15 June 2024

I’m so pleased that you are settling well into your new home in Alresford. Your positive comments about our sales team are greatly appreciated. Looking after our clients is central to what we do, and it is always nice to hear that things have gone well.

5/5

Google

Gordon and his team are first class. We purchased our property through Hellards and found everyone we dealt with to be helpful, responsive and professional. They made the whole process smoother than it would otherwise have been. I cannot recommend them enough.PositiveResponsiveness, Quality, Professionalism

Michael · 25 August 2021

Agent replied · 15 June 2024

It's great to hear that you were pleased with the service you got from the team here at Hellards. With some hard work and perseverance on all our parts, we managed to get there in the end. We wish you every happiness in your beautiful new home!

5/5

Google

Viv at Hellards has done an excellent job of keeping in touch with me during my property search. The properties recommended have always been very close to my brief. I've really appreciated the fact that Hellards continue to keep in contact with me. This is quite unusual as other estate agents tend not to do this. Thank you to the team for helping us through this, sometimes, stressful process.

Darren · 18 November 2023

Agent replied · 15 June 2024

We’ll keep trying to find you your dream home. I’m delighted to hear your positive comments about the Hellards team, and how well Viv has been looking after you - thank you!

5/5

Google

We have been dealing with many estate agents in the past year and Hellards is in a class of its own.

John · 11 October 2025

Agent replied · 8 December 2024

I’m pleased that you have now found a home to buy. Thank you for taking the trouble to write this glowing review!

5/5

Google

Professional, friendly and very communicative company. A long journey but great outcome with particular thanks to the tenacity of Liane, Viv and Nikki for seeing the sale through. Would highly recommend.

Lesley · 13 June 2025

Agent replied · 11 October 2026

We got there in the end - we’re all delighted, and enjoyed celebrating in the with you following completion. Thank you for acknowledging the efforts put in by the team, which is greatly appreciated!

5/5

Google

I've used Hellards to manage my rental house in Alresford for several years now. They offer and conduct an outstanding service. Would highly recommend them. Helen is the star of the department too.

Trevor · 16 June 2022

Agent replied · 15 June 2024

Many thanks for the praise for Helen and the lettings team. Being based in Alresford, the team is on hand to deal with enquiries and maintenance issues as they come up, which gives us the edge over other agents who run their lettings remotely from other locations. Thank you for using Hellards.

5/5

Google

I greatly appreciated all the support and kindness the team at Hellards gave me whilst purchasing a property in Alresford. Nothing was too much trouble and every member of staff seemed informed and up to date with my situation. Viv in particular went beyond what could have been expected to facilitate the process and a big thank you to you all.. JEC

Jean · 17 January 2024

Agent replied · 15 June 2024

This is very kind of you Jean, and thank you for going to the trouble of writing such a great review for us. I hope you will be very happy in your new home, and we look forward to seeing you around the town.

5/5

Google

Hellards Estate Agents are wonderful ! They have been the experts when dealing with my house purchase. Service from the team has been impeccable. I truly and highly recommend them for your sale or purchase . Thank you Hellards for helping me buy my happy home .

Carol · 11 October 2024

Agent replied · 24 August 2024

I’m so pleased that you are firmly installed in your picture-postcard thatched cottage. Thank you for taking the trouble to give us this lovely review!

5/5

Google

I used the other agents in Alresford first. They told me what I wanted to hear. They weren't honest and failed to sell our property. I had to keep chasing them for updates. Hellards was the complete opposite. We had lots of viewings. They were upfront and honest about the market. We had regular updates. They sold our property for a very reasonable price. They were very professional and I was very happy with the service they provided. I would recommend Hellards above any others in the area.PositiveResponsiveness, Quality, Professionalism, Value

Peter · 16 June 2022

Agent replied · 15 June 2024

I’m very glad you were pleased with how we handled the sale - I’ll pass your comments onto the sales team - thank you!

5/5

Google

We are in the process of buying a property through Hellards. Right from the start we found the staff to be helpful and friendly. For us, Rosanna in particular , was ( and still is !) very cheerful and positive , and worked very hard to secure us the house we wanted, professionally resolving one or two difficulties we encountered along the way. I wouldn’t hesitate to recommend her , but also of course , the whole team in the Alresford office. Many thanks to you all.

Helen · 16 June 2022

Agent replied · 15 June 2024

We're very pleased that you have secured this lovely house in Alresford and we'll work hard to get the sale through to exchange as swiftly as possible. Thank you for your kind words about Rosanna and the sales team here at Hellards.

5/5

Google

I was greatly impressed by the professionalism and all the help and support I got from Viv, Liane and Nicky on my recent purchase of a house in Alresford. House sales and purchases are often stressful and I always felt they were there to lessen any stress and help the transaction along. They are very nice, friendly people to work with as well.

Gavin · 18 November 2023

Agent replied · 15 June 2024

I’m glad things went so smoothly with the purchase of your beautiful new home in Alresford. Thank you for your kind words about the service you received from the sales team!

5/5

Google

We used Hellards for the sale and purchase of our new home They were so helpful in the whole process Viv's knowledge of the market was brilliant and soon found our forever home The whole team were polite helpful Liane the sales progresser work so hard to secure our new home Highly recommend

Ruth · 8 June 2024

Agent replied · 15 June 2024

Thanks so much for your positive review, following the completion of your sale and purchase. We got there in the end, despite a few ups and downs along the way… Liane is thrilled with the kind words on your card, and for her present- thank you!

5/5

Google

I have mainly been dealing with Viv in my search for a house in or around Alresford. She and others at Hellards have put many possible houses my way and have been very helpful and taken me patiently to many viewings, giving me good advice and useful ideas with many of them. I would definitely recommend them to anyone buying or selling.

Nicky · 19 October 2023

Agent replied · 15 June 2024

Thank you so much for the great review, Nicky, and I’m delighted that you were pleased with the service you received.

5/5

Google

Delighted that Hellards sold our village property. We had transferred the sale to Hellards from a different agent as we felt they were more realistic about the market. The team were very enthusiastic and supportive during the entire process. Thank you Hellards!

Simon · 11 October 2024

Agent replied · 24 August 2024

Thank you for the great review, Simon, and I’m delighted the sale went through smoothly. Rural and village properties need a certain approach, which is just what the experienced team at Hellards are good at!

5/5

Google

I am a renter and have been looking at properties to rent in the Alresford area and came across Hellards. They were very professional and friendly and easy to communicate with. I would most definitely recommend them from a customer service point of view and with my next move be it buying a property or renting a new one will be in contact with them.

Charlotte · 16 June 2023

Agent replied · 15 June 2024

Thanks Charlotte - I’m glad that your experience with our the Hellards lettings team was so positive.

5/5

Google

Hellards marketed my house in December 2022. Thanks to their dedication, they hosted a number of viewings and the house sold within a fortnight. The buyers were keen to have a quick sale and Hellards facilitated this so that we exchanged contracts within 6 weeks. Hellards were amazing throughout and I would certainly recommend them to anyone considering selling their house in the Alresford area.

Marion · 16 June 2023

Agent replied · 15 June 2024

We were delighted to assist with the sale of your pretty cottage. Many thanks for the glowing review, which I will pass onto the team. Wishing you well with the move!

5/5

Google

In my experience (over several years) the Hellard's team consistently deliver in helping landlords realise the potential of their rental property, crucially finding the right tenant for the property. They provide a professional appraisal of the market and property as well as a friendly progression from tenant interest, through informed viewings, to the handing over of the keys to the selected tenant. I would happily recommend them to anyone wishing to let a property locally.

Stuart · 16 June 2022

Agent replied · 15 June 2024

Thanks for the great review of our lettings team Stuart, which is much appreciated.

5/5

Google

I recently sold my house through Hellards and as a team I found them friendly, helpful and professional. Liane , particularly was a pleasure to work with ; she is a good communicator, efficient and she understood the anxiety of the house selling process, both on the part of the seller and the buyer. I look forward to working with her as we search for a new house. Thank you for your tireless work.

Anne · 16 June 2022

Agent replied · 15 June 2024

It’s been a pleasure assisting with the letting of your property over the past few years and it’s recent sale. Thank you for your kind comments!

5/5

Google

Thank you for your care and support through the sometimes challenging process of selling and buying. I can definitely recommend Hellards for not only being friendly and approachable but for also being efficient and professional at all times.

Maureen · 11 October 2024

Agent replied · 24 August 2024

Thank you so much, Maureen. I’m pleased we have been able to find you a house to buy, as well as a buyer for your current home. We’ll continue to work hard to manage the sale through to exchange and completion for you.

5/5

Google

We just want to thank everyone at Hellards for the great service we received when we sold our bungalow. Everyone was so helpful and made the sale go smoothly. Thank you all so much. Sue and Bill

Susan · 11 October 2024

Agent replied · 24 August 2024

I’m delighted that your sale, and move to your new home, went so smoothly. Thank you for giving the team such a glowing endorsement!

5/5

Google

Our property had a rather niche market, but selling it through Hellards was a great experience - they worked with us to create fantastic sales literature, provided candid but excellent advice on what we needed to do to ensure the house was presented in the best manner, and handled the long and complicated sales process for us with good grace and humour. The team got the sale over the line against the odds while retaining their calm and professional manner. Top marks!

Dave · 16 June 2020

Agent replied · 15 June 2024

Thank you for kind words Dave. We enjoy a challenge, and The Old Toll House didn’t disappoint in that regard! Looking forward to seeing what you have done to your new home, which I am sure will be equally as creative. Glad to be of service!

5/5

Google

Hellards helped me prepare my house, and me, to put it on the market. What was impressive about them was how people-oriented they are...they don't see a house move as a technical exercise but a personal change one and this makes quite a difference in outlook. I would definitely use Hellards again...!

Paul · 18 December 2023

Agent replied · 15 June 2024

Many thanks, Paul, for your kind words about the service you have received from the lettings and sales team at Hellards. We know that moving home can be a stressful experience, so we're always happy to offer our expertise and advice, in order to make the move go as smoothly as possible.

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Read Hellards Estate Agents's Google reviews

Questions about Hellards Estate Agents Alresford

Has Hellards Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Hellards Estate Agents, Alresford won Trusted Agent.

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