Trusted Agent profile Β· Alresford

Hellards Estate Agents Alresford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

169 reviews across 1 platform

11, Broad Street, Alresford, SO24 9AR

Hellards Estate Agents's office in Alresford, at 11, is rated 4.9 out of 5 across 169 reviews on 1 platform, including 169 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

169

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hellards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Alresford office, from every platform, shown as written. First names only.

5/5

Google

From Front of house right through to clinching the deal Hellards does a very professional job. A special thank you to Viv whose friendly enthusiastic approach enticed me to getting a valuation, to Nicky who found a buyer right though to Liane who continually kept me informed and up to date keeping me sane from offer to exchange! I thoroughly recommend the whole team who provide an excellent service and go the extra mile to be helpful and make the process easy.

Jools Β· 15 June 2024

Agent replied Β· 15 June 2024

Thanks Jools - it was a pleasure working with you, and I’m delighted we got the exchange of contracts done today! All the very best for your move, and thank you for the glowing review of the sales team.

5/5

Google

The team at Hellards were fantastic throughout the process of selling a property. I am typing this as I feel it may help someone else in the same position as me, I was selling my late fathers property which initially was in probate and that in itself can be a quagmire to navigate. Towards the end of the sale we had some personal circumstances that came into play and Hellards were extremely understanding, respectful & sensitive while maintaining professionalism throughout. I highly recommend them and can't thank them enough. My warmest regards to all the team on behalf of myself & my sister.

Steven Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you, Steven, for taking the time to send us this positive review, which I’ll share with the team.

5/5

Google

We recently sold my parents’ house in Ropley through Hellards, and I can honestly say the team were excellent throughout. Liane took point and kept everything moving with calm professionalism and great communication. As the property had been unoccupied for some time (my parents having moved to assisted living), it was reassuring to know the team could handle viewings confidently and with care. I was particularly impressed by how they coordinated everyone along the chain, chasing, cajoling, and supporting all parties to keep things on track. They managed searches, queries, and the inevitable hurdles with efficiency and good humour. If you’re looking to buy or sell locally, I’d highly recommend Hellards. They clearly know their market, are good at what they do, and deliver a high-quality, personal service.

Merv Β· 11 November 2025

Agent replied Β· 12 December 2025

Thank you so much for your review of our amazing sales team and your kind endorsement of our services. We’re delighted the sale has now gone through - thank you!

5/5

Google

Hellards have been fantastic when completing on our recent purchase. Pro-active when searching and responsive with queries. Rosanna was a source of great practical and emotional support in particular! Cannot recommend highly enough.

Simon Β· 13 October 2025

Agent replied Β· 12 December 2025

I’m delighted to hear that you were pleased with your recent buying experience via Hellards. Rosanna and the rest of the team take a genuine interest in finding the perfect property for buyers. It’s always nice to hear from clients after their move - thank you!

5/5

Google

Viv has been incredibly supportive towards our house search in a difficult market and we have been particularly impressed by the care she has shown to us and the vendors. 5-star. Thank you.

Matthew Β· 13 October 2025

Agent replied Β· 12 December 2025

Thank you for your kind words, Matthew. I know that Viv and the team will continue working hard to pinpoint your perfect next home. Your comments are much appreciated!

5/5

Google

We were fortunate enough to find our forever home listed with Hellards, so we decided to simplify the process by also entrusting them with selling our current house. It turned out to be a fantastic decision! Our experience with Hellards has been nothing short of exceptional, as they provided us with an incredibly professional and friendly service. When it came time to photograph our house for the listing, Viv went above and beyond. Despite me being away in Germany for work and my wife having our two young children with friends over, Viv didn't mind at all. In fact, she helped tidy up toys and took fantastic pictures that truly showcased the best features of our home. Once we had a buyer and the sale was agreed upon, we were introduced to Liane, who took care of us like gold. Liane maintained regular communication, ensuring that we were always aware of the progress every step of the way. She also proactively liaised with all the solicitors involved, effectively addressing any queries and facilitating fast responses. The transparency and efficiency provided by Liane made the entire process easy, stress-free, and an absolute pleasure. We wholeheartedly recommend Hellards to anyone in need of an estate agent. Their exceptional service, combined with their professionalism and friendliness, made our experience truly remarkable.

Alessandro Β· 20 August 2023

Agent replied Β· 15 June 2024

Thank you so much for the glowing review, which I will pass on to the team. We try to deliver on our promises, where possible, and I’m delighted you were happy with the service you received.

5/5

Google

We have had a great experience with Hellards - Viv and the team really understood what we were looking for and even when we wanted to see unsuitable properties, they showed us round with enthusiasm! We have found the house we were looking for in the location we wanted and we both wish to thank everyone for their professionalism and kindness.

Della Β· 3 August 2024

Agent replied Β· 24 August 2024

I'm so pleased that you have now found your dream property! Thank you for your comments about your positive experience buying with Hellards, which I will pass on to Viv and the sales team. We'll try to get the exchange through as swiftly as we can!

5/5

Google

2023: Hellards were great when I bought my home in 2019 so they were they obvious people to go to when I decided to downsize and sell my house. It was a tough market but thanks to the efforts of Viv and the whole sales team we were successful in finding a buyer. The exchange of contracts and completion turned out to be more complicated than we had expected but Liane put a huge amount of work into it for at least 2 weeks and finally managed to resolve all the issues. A big thank you to Liane, Viv, Gordon and everyone involved. You did a fabulous job. 2019: Hellards were the agents when I bought my home in Alresford. The whole team was very helpful, knowledgeable and friendly. Rebecca was amazing at showing the house and promoting the community, which helped me to make up my mind, and Liane was always there to answer questions and sort out issues once the process began. Everything from start to finish went very smoothly. Thank you to everyone who was involved.

MJ Β· 16 June 2023

Agent replied Β· 15 June 2024

I am delighted that your recent move went so well and that you are settling in so well - thank you!

5/5

Google

We cannot thank the team at Hellards enough for their friendly, professional and impeccable service from beginning to end. They all went above and beyond to not only sell our home at the best possible price but also cared about us securing our new home and future happiness. Hellards' considerate approach ensured it's been a smooth and stress-free process, which is a rarity when it comes to moving house! We cannot recommend Gordon and his team highly enough and wish them all the very best for the future.

Petra Β· 16 June 2023

Agent replied Β· 15 June 2024

We’re so glad the sale went smoothly, and thank you for your kind words about our amazing team. Good luck with the move on the 14th!

5/5

Google

Great team with excellent communications and a dogged determination to overcome obstacles to success. Many thanks to Viv and Liane particularly for succeeding with both our house sale and purchase.

Ian Β· 21 July 2025

Agent replied Β· 24 August 2025

Thanks so much for taking the time to give us this great review, Ian. I’m pleased you have now moved into your new home!

5/5

Google

Hellards have recently helped us with our sale and purchase and they have been fabulous, Liane was working on the sale and purchase for us and was a pleasure to deal with, always friendly, helpful, informative and nothing was ever a problem. These things can be super stressful, but she took it all away and we are now in our lovely new home and very happy. Thank you Hellards 😊

Kathryn Β· 19 September 2023

Agent replied Β· 15 June 2024

We’re delighted the sale of your home went so smoothly, enabling you to move to your new, larger home within the town. Thank you for taking the time to review our services, and for acknowledging Liane, who is a real asset to the team. Wishing you well in your new home!

5/5

Google

My first choice every time when buying or selling a property - can't praise them highly enough and would recommend to anyone.

Craig Β· 27 September 2026

Agent replied Β· 11 October 2026

Thanks so much, Craig. It was great working with you too! I’m so pleased that things went smoothly with your sale and purchase, and that you are now in your lovely new home.

5/5

Google

I've used Hellards over a number of years from right when i began renting to buying my first home, selling that and purchasing my second home recently. They have always been very professional, helpful, friendly and have great knowledge of the local area. Darren & Liane were fantastic with my recent sale/purchase and were always quick to answer my questions and give me any support i needed. If you are in Alresford or the local area, I would highly recommend Hellards.PositiveResponsiveness, Professionalism, Value

Lizi Β· 25 August 2022

Agent replied Β· 15 June 2024

Thanks for finding the time to say these kind words about us, following your recent move. I am so pleased to hear that things went well, and hope you will both be very happy in your new, larger home. Best wishes, Gordon

5/5

Google

I am really happy with our first home in the UK, I cannot do it without the help of the great team in Hellards, especially Carey, Liane, Darren and Rosanna, so professional and extremely reliable. As a buyer I am surprised to receive such high level of service from the beginning to the end, Carey has recommended the right property to me after my 2nd visit in Alresford, and the buying process is so smooth that Liane is very proactive to speed up for me. I will definitely use them again if I have the chance, highly recommended!PositiveResponsiveness, Quality, Professionalism

Michael Β· 25 August 2022

Agent replied Β· 15 June 2024

Many thanks for taking the trouble to write these nice words about your experience with the team at Hellards. We were happy to help with your property search and are delighted that you have now moved in. We hope you will be very happy in your new home!

5/5

Google

After finding a property we were interested in, we managed to complete the process in a very short amount of time. Everything went smoothly, thanks to the wonderful team at Hellards, especially Rebecca, who guided us every step of the way. We are so grateful, thank you! ☺️

Rebecca Β· 11 October 2024

Agent replied Β· 24 August 2024

I’m delighted to hear that things went so well with your recent move. Rebecca puts a lot of effort into making the process as smooth as possible for new tenants, and I know she’ll be pleased to hear you were happy with how it went. Thank you.

5/5

Google

I count myself lucky that I found Hellards because Ian and his team made the process of finding a suitable property to rent straightforward and, once I found somewhere, everything was taken care of with great ease. Everyone was kind and helpful and I would thoroughly recommend Hellards to anyone looking to rent in the Alresford area. The property that I am renting is so perfect for me, I can’t believe my luck. Thank you. Nick Ambler.PositiveResponsiveness, Quality, Professionalism, Value

Ella Β· 16 June 2022

Agent replied Β· 15 June 2024

Thanks for the great comments Nick - glad you’re enjoying your new home!

5/5

Google

The experience of buying through Viv and the team at Hellards has been a genuinely rare pleasure; easy to deal with, helpful, and supportive at all points. I wouldn't hesitate to recommend, or use for selling or buying through again in the future.

Jo Β· 11 October 2024

Agent replied Β· 24 October 2024

Thank you for taking the trouble to review your recent experience with Hellards. It’s part of the service, and we’re always pleased to hear when a client is happy with how things have gone.

5/5

Google

We have had a great experience with Hellards. They have been attentive and good at providing honest, helpful advise. Viv in particular has been great for advise, feedback and sending us properties that are real contenders. Thanks to the team, Hannah and Sam.

Hannah Β· 16 March 2026

Agent replied Β· 16 April 2026

We work hard as a team to look after all of our clients. It’s often hard finding your next home, and the friendly team here at Hellards are more than happy to help in that process. Thank you for your positive comments about your interactions with us, which are greatly appreciated!

5/5

Google

I have nothing but praise for Hellards and whilst, as yet, I have yet to find or decide on my new home, the help and support I am receiving from this dedicated team, is second to none. In particular I would like to mention Viv Denyer who is pulling out all the stops to find the home that is right for me! Thank you Viv!

Ann Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you Ann for the great review. We hope to find you a nice property to buy soon!

5/5

Google

Hellards is a first rate Estate Agent and one I can recommend highly to anyone planning to buy or to sell a house in the Alresford area. All of the staff are professional and accommodating. They were helpful to me in all respects, recently buying a house, arranging viewings, negotiating and liaising between all parties through the purchasing process.

Janie Β· 11 October 2025

Agent replied Β· 12 December 2025

Thank you so much for this glowing review following your recent purchase. We’re all delighted that you found through us, and hope you will enjoy many happy years in your new home.

5/5

Google

I recently sold my house through Hellards and I found them to be an extremely efficient, friendly and helpful team. They were very responsive and communicated well. Particular thanks to Liane who worked hard to keep everyone informed, and calm me and my buyers during a prolonged completion. She was always available, as were the rest of the team - it was the least stressful move I have ever had thanks to them.PositiveResponsiveness, Professionalism

Melanie Β· 16 June 2022

Agent replied Β· 15 June 2024

Thank for taking the trouble to review us Melanie - I’m glad you were pleased with the service you received.

5/5

Google

From start to finish Hellards were amazing at managing the process especially as we wanted to Complete within 7 weeks of getting our offer accepted. Liane and Viv were always extremely responsive and a pleasure to work with to get the deal done. Highly recommend.

Amy Β· 25 July 2024

Agent replied Β· 24 August 2024

This was indeed a good result, and I’m delighted the process went so smoothly for you. I’ll pass your kind comments onto the sales team - all the best with your new project!

5/5

Google

When there is a nationwide drought of houses either to rent or buy in the countryside, Ian Woodhouse-Smith and the team at Hellards proved to be a breath of fresh air. They did what they said they would do: kept in touch, telephoned regularly, and encouraged me to see a property I had ignored, which turned out to be perfect for me. They have been polite, charming, helpful and nothing was too much trouble. I would highly recommend them.PositiveResponsiveness, Professionalism

Gail Β· 16 June 2021

Agent replied Β· 15 June 2024

Thank you so much Gail for your kind comments about our wonderful lettings team, which is much appreciated - we hope you enjoy living in Alresford!

5/5

Google

Thank you to all the team at Hellards for your efforts. Liane in particular has worked tirelessly, chasing agents, solicitors, fellow vendors and buyers. Her determination and persistance has ensured that the house was finally sold. It has been a long journey and we were very grateful to have Hellards on our side.

Sarah Β· 12 November 2025

Agent replied Β· 12 December 2025

Thank you Sarah for this wonderful endorsement of the team, and Liane in particular. We’re all so pleased that we got there in the end… Kind regards, Gordon

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Read Hellards Estate Agents's Google reviews

Questions about Hellards Estate Agents Alresford

Has Hellards Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Hellards Estate Agents, Alresford won Trusted Agent.

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