Trusted Agent profile · Alnwick
★★★★★
645 reviews across 2 platforms
5 Market Street, Alnwick, NE66 1SS
Part of Rook Matthews Sayer, see every office.
Rook Matthews Sayer's office in Alnwick, at 5 Market Street, is rated 4.8 out of 5 across 645 reviews on two platforms, including 78 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alnwick.
Every review we hold for the Alnwick office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat company to deal with, very smooth experience
We dealt mainly with the Gosforth office and Natalie who was always available at a moments notice and proactively chasing updates from others on our behalf.Would happily reccomend and deal with RMS again
Thank you so much Steven for such a lovely review for RMS Gosforth, we really appreciate you taking the time to leave this.
5/5
TrustpilotFirst time buyer in the UK
I'm a first time buyer in the UK - Rook Matthews Sayer (Blyth branch) made buying my new apartment an absolute breeze! The staff were very professional and accommodating throughout the entire process! Thanks to all involved.
Dear Paul, thank you so much for leaving RMS Blyth five stars - we really appreciate it! We hope you're settling in to your new home well.
5/5
TrustpilotFlat purchase
From start to finish buying my flat the girls have been brilliant, couldn’t have done more. Always returned my calls and helped my through this stressful process. Well done bedlington branch will definitely use yous again
Dear Mandy, thank you very much for leaving this review and for giving RMS Bedlington 5 stars, we appreciate it so much. We hope you settle into your new home well.
2/5
TrustpilotService was okay
The purchase of our house was through RMS Fenham which was okay. I suspect there are more efficient and friendly estate agent services elsewhere.
Dear Eleanor, thank you for letting us know of your experience. However we do find this very disappointing and as you can see from our 4.8 rating we really pride ourselves in our customer service and RMS Fenham are no exception with the team often highlighted in great reviews. We would really appreciate it if you could send us an email to highlight any issues you had with our team.marketing@rmsestateagents.co.uk
5/5
TrustpilotThe service provided by RMS once we…
The service provided by RMS once we decided to sell our house has been excellent. All of the staff are friendly, knowledgeable and efficient. I couldn’t ask for more and would certainly recommend them 100%RMS Gosforth Branch did the ‘job’
Dear Joyce, thank you so much for taking the time to leave this lovely 5* review! RMS Gosforth will be thrilled to read this. Thank you also for your recommendation, we truly appreciate this.
5/5
TrustpilotGreat experience!
Very professional and responsive, Alistair helped me complete on my first home and couldn't have been more helpful. Great value also considering the current challenges in the housing market. Thoroughly recommend both Alistair and the company as a whole for those looking to buy or sell.
Dear Michael, thank you for leaving our Ashington team a lovely review and 5 stars! We're very glad our team were able to secure you a mortgage and help you complete on your first home. We hope you're happy in your home and consider using RMS if you're ever looking to sell. Many thanks again!
5/5
TrustpilotWould highly recommend
Would highly recommend! Very experienced team within the Gosforth area, great communication throughout the process! We would definitely use Rook Matthews Sayer again
Thank you so much Jennifer for leaving RMS Gosforth a 5 star review, we really appreciate your recommendation.
5/5
TrustpilotHighly recommended.
Knowledgeable, efficient, reliable and friendly. We bought our first house with their help, remortgaged with their guidance over the years, and have depended on them through our recent Transfer of Equity.Great communication, down-to-earth explanations and realistic timeframes made everything easy.
Dear Jane, thank you so much for your 5* review! We're pleased you've continued to benefit from our services since your first home purchase.
5/5
GoogleFantastic service from start to finish at the Alnwich branch of Rook Mathews Sayer. Very professional and polite. Brenda took care of my sale and kept me informed all the way. Would high recommend!
We're really thrilled to receive your 5 stars Giles! Thank you for taking the time to leave this review for RMS Alnwick.
5/5
GoogleThe staff at this agency were particularly helpful during a recent house purchase. Although the purchase took a long time they made every effort to ensure things went as smoothly as possible. The Agency should be proud to employ Maureen. She's a real credit to them
Dear Ingvar, we're so glad that the team at Alnwick and specifically Maureen were able to ensure the smooth purchase of your home. Thank you for leaving a review and writing kind words about Maureen, we're sure she really enjoyed reading them. We hope you're very happy in your new home.
4/5
TrustpilotSteven Parker assisted my sale
Steven Parker assisted my sale. Very professional, prompt contact and information when needed.
Dear Malcolm, thank you for taking the time to leave our Fenham branch, specifically Danielle a good review. We are glad you were guided through the process well.
5/5
TrustpilotCan not fault Rook Matthews Sayer with…
Can not fault Rook Matthews Sayer with the sale of our home. In what has been a stressful time they have made things so much easier for us. They have been so helpful throughout and every member of staff have been amazing! Can't thank them enough.
Dear Charlotte, We're so glad our Blyth team were able to assist you fully and ensure a completion on your home sale. We really appreciate the review and hope you're happy in your new home. Thanks again
5/5
TrustpilotRook Mathews sayer in ponteland what…
Rook Mathews sayer in ponteland what can I say! Professional, warm, patient and held us from viewings to getting our keys. Sian leads a great team
Dear Kim, thank you for taking the time to leave a review for our team in Ponteland, we really appreciate your kind words.
5/5
TrustpilotGood customer service
Good customer service, support and guidance from the Forest Hall branch.
Thank you Alan for taking the time to leave RMS Forest Hall a 5 star rating.
5/5
TrustpilotAlistair morgage advisor
Alistair goes above and beyond, very helpful and always on hand to answer any questions you have. Would never use any other morgage advisor.
Dear Lewis, thank you for taking the time to leave our Mortgage Advisor Alistair, a 5 star review! We really appreciate it!
5/5
TrustpilotRook Matthews Sayer Blyth branch
Rook Matthews Sayer Blyth branch are always very professional with whom I have dealt with many times over the past few years. On this occasion they went the extra mile to market my property whilst I was in hospital. I happily recommend Rook to friends and family.
Dear Mike, thank you for taking the time to leave our Blyth branch a great review. We're so happy that you have used our services repeatedly and hope you continue to do so in future. We really appreciate the future recommendations too. Thank you again
5/5
TrustpilotWe would definitely recommend the…
We would definitely recommend the fantastic team at Ponteland R.M.S. Their level of service is second to none. They went above and beyond what was required of them to achieve a satisfactory outcome. They remained professional, warm and friendly at all times. Mr C and Mrs K Ponteland.
Hi Col, Thank you for taking time to leave us 5 golden stars. It's great to hear that Ponteland provided such excellent service. I hope we can assist you again in the future!
5/5
TrustpilotRyton Branch
Ryton Branch. A very friendly and helpful crew. They gave a good competitive price for the property and within days had several viewings. the property was under offer within 2 weeks. Very impressed, well done Ryton Branch and many thanks for your help
Dear Mal, we're so glad the team were able to find you a suitable buyer and a price you were happy with so swiftly. Thank you very much for your instruction!
5/5
TrustpilotGreat communication from the team…
Great communication from the team including Dawn and Neil who ensured all queries were answered, excellent service.
5/5
TrustpilotHuge thank you to a brilliant team who…
Huge thank you to a brilliant team who have endured a rather painful sale. They've done a fantastic job and kept me up to date every step of the way. I would definitely recommend them to anyone.
Dear Laura, thank you for this 5* review for RMS Bedlington. Selling a property is one of the most stressful times in our lives and we hope our team were able to take some of the worry away with their regular updates. Thank you also for your recommendation of us, this helps us so much.
5/5
TrustpilotOur experience with Rook Mathews Sayer…
Our experience with Rook Mathews Sayer was outstanding for the sale of our Property.The feedback and customer care was exceptional from Natalie and the sales team.
We really appreciate you leaving this five star review for RMS Gosforth Mr Gardiner, thank you.
4/5
GoogleWould happily deal with RMS Alnwick again. Encountered some major delays caused by solicitors but the RMS team were very proactive in resolving the issues.
Dear Stuart, thank you for your review. Is there anything the Alnwick branch could have improved on to get your 5*s? marketing@rmsestateagents.co.uk
5/5
GoogleA very professional, honest approach to house selling. Knowledgeable agent who showed me around the property and did not over claim or mis-represent in anyway.
Dear Steve, thank you so much for taking the time to leave this review for RMS Alnwick. We're very pleased to receive your 5*s!
5/5
Trustpilotprofessional
responsive, organised and efficient. Great to deal with and the fees seemed very reasonable.
Thanks Liz for the fantastic words and for leaving us a 5 star rating!
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Tell us what you need and we'll put you in touch. Rook Matthews Sayer hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alnwick.
