Trusted Agent profile · Alnwick
★★★★★
645 reviews across 2 platforms
5 Market Street, Alnwick, NE66 1SS
Part of Rook Matthews Sayer, see every office.
Rook Matthews Sayer's office in Alnwick, at 5 Market Street, is rated 4.8 out of 5 across 645 reviews on two platforms, including 78 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alnwick.
Every review we hold for the Alnwick office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst Property
Excellent support provided by all staff members I encountered, made the process of buying my first home painless and easy. Can't thank them enough for the support they gave throughout the process.
Dear Mr Maughan, thank you so much for taking the time to leave RMS Blyth a 5 star review, we really appreciate it!
5/5
TrustpilotI have used Rook Matthews Sayer…
I have used Rook Matthews Sayer Gosforth several times over a period of nearly 20 years. The service received has always been excellent. From valuation and throughout the negotiation process, I have been supported and kept informed. I can thorough recommend RMS Gosforth.
Dear Mrs Grant, we really appreciate your custom throughout the years and thank you for always coming back to us and choosing RMS as your selling agent. Thank you also for the five stars and the kind words, this means the world to us.
5/5
TrustpilotProfessional and efficient
The staff were all very helpful and approachable and explained the process of selling the house really clearly.
Thank you so much Mrs Knowles for leaving our team in RMS Blyth a 5 star review. It really means the world to us.
5/5
TrustpilotExcellent service
Excellent service, good communication, quick to understand. Friendly and very approachable and always helpful, we used the forest hall branch
We are thrilled to receive your review for RMS Forest Hall. Thank you so much for taking the time to leave such kind words Katherine, we really appreciate it!
5/5
TrustpilotTeam
Neil and the whole team were fantastic throughout. Very helpful and no questions until answered . Would highly recommend.
Hi Louise, thank you so much for highlighting our Mortgage Advisor Neil to us. We're so happy to see you had a great experience using our service and that you would recommend our team.
5/5
GoogleFriendly and knowledgeable team, helped us with any queries and kept us informed every step of the way , purchasing our first home . Thank you again!
Thank you for the kind words Valentina, we really appreciate you taking the time to leave a review for Rook Matthews Sayer Alnwick.
5/5
TrustpilotAn excellent service from Rook Matthew…
An excellent service from Rook Matthew Sayer. Would highly recommend. I used RMS to purchase a cafe and from day one the help and guidance I received was excellent. Gordon, the estate agent, who I dealt with was professional, supportive and went over and above to help ensure we had a timely completion.
Dear Lisa, thank you very much for taking the time to write a lovely review. We're very glad Gordon was able to provide you with 5* service throughout the purchase. Wishing you all the luck with your cafe, we're sure it'll be a smashing success!
5/5
TrustpilotBlyth branch staff were very helpful…
Blyth branch staff were very helpful and kept us informed at every stage of the process.Would recommend and use this branch again.
Thank you so much Amber for leaving RMS Blyth a 5 star rating, we really appreciate your recommendation as it helps other customers find us!
5/5
TrustpilotFriendly Helpful & Efficient
We recently sold a property in Ponteland through RMS. All of the staff we dealt with were friendly, helpful and efficient and the sale went through quickly without a hitch. Thank you for your great service!
Dear Paul, thank you so much for giving our lovely estate agents in Ponteland a great review! Thanks for choosing RMS!
5/5
TrustpilotFlat Rental
Excellent . We were delighted with everything. Cristy Wailes in the Jesmond branch dealt with the rental.She is excellent at her job and is very pleasant to deal with . She found us a choice of 2 ideal tenants and an excellent rental price. - delighted
Dear Mrs Minty, thank you so much for taking the time to leave RMS Jesmond, especially Cristy this wonderful 5* review.
5/5
TrustpilotGood estate agent lovely friendly staff…
Good estate agent lovely friendly staff kept us updated all the way to the end
Thank you Paul for leaving this this fab review for RMS Bedlington, we really appreciate it!
5/5
TrustpilotPonteland Branch
Ponteland Branch. Excellent service selling my property. It was a difficult property to sell, with no useful comparables, and a number of problems. They gave good practical advice, tested the market. Their professionalism, courtesy, tact, and patience was sorely tried at times, but they came through it with all sides still smiling. Well done everyone.
Dear Lancelot, thank you for taking the time to leave our Ponteland branch 5 stars and a thoughtful review. It is lovely to read such kind words, our Ponteland team are fantastic members of the RMS family and a real asset. to the company. We're very glad to have been able to find you a suitable buyer and to have sold achieved a price you were happy with. Thanks again.
5/5
TrustpilotExcellent service from both Michael Fox…
Excellent service from both Michael Fox and Gordon Bird at Rook Mathew Sayers . They obtained a swift commercial let for me at an excellent rental and had several interested tenants within one week . They were very knowledgable about the market demand . Very pleased I engaged their firm .
Dear Maureen, thank you for taking the time to write a lovely review for our commercial team, specifically Michael and Gordon. We're so glad they were able to achieve an excellent rental income for you. We hope you choose to instruct us again in the future. Thanks again!
5/5
TrustpilotThe girls in the Blyth office have been…
The girls in the Blyth office have been fantastic. They have supported us throughout the whole process which has been very difficult and emotional for us. We want to say a huge thank you to the whole team for your kindness and highly recommend the agency to anyone thinking of moving home.
Dear Linda, thank you for taking the time to leave our Blyth branch 5 stars and a lovely review. I am very glad they were able to fully support you throughout the whole process. We hope you're very happy in your new home and have been able to relax and put your feet up! Thank you again
5/5
TrustpilotBlyth Branch - Brilliant!
The Blyth branch have recently assisted with my purchase and have been brilliant. I had a mix up from my solicitors side and they immediately solved the problem for me. I highly recommend the company, especially this branch and would absolutely work with them again in the future.
Dear Emma, we are so glad that our Blyth team were able to help get your property purchase over the line! We hope you're very happy in your new home, thanks again!
5/5
TrustpilotExcellent customer service.
Excellent customer service from all the staff in the Gosforth office. Natalie continually updated me with the proceedings and frequently chased up my solicitor.
Thank you so much Mr & Mrs Sobbart for leaving a 5 star review for our team in RMS Gosforth, we really appreciate you taking the time to do so.
5/5
TrustpilotRMS commercial
My husband and I have bought 8 commercial properties through RMS, the level of customer service is exceptional. The commercial team, led by Michael, are very professional, knowledgeable and helpful.RMS commercial have also let our properties finding us great tenants, and have put in place there leases.A strong enthusiastic team, fully recommend them.
Dear Maggie, Wow first of all thank you for the continued instructions, we really appreciate it, especially in times like these. Our commercial team are very important members of the Rook Matthews Sayer family, we're so glad they have been able to provide you with 5 star service and hope they continue to do so for all future instructions. Thanks again
5/5
TrustpilotThe estate agent was exceptional
The estate agent was exceptional. Fast service, efficient, always good at keeping us updated. Would highly recommend. One of the few estate agents that sticks to the legal requirement sending out the offer officially by email! Very professional.
Thank you for leaving this review for RMS Ashington. We really appreciate you taking the time to do so.
5/5
TrustpilotFantastic 5*
We recently sold our house through Rook Matthews Sayer (Gosforth branch) they were fantastic - great communication with regular updates I would highly recommend.
Dear David, thank you for your recommendation. We really appreciate the time you've taken to leave RMS Gosforth a review and we'd like to thank you for choosing us as your selling agent.
5/5
TrustpilotRMS Gosforth sale
RMS recently helped us complete the sale of a property. They proactively kept us well informed throughout the process, and were responsive to any queries we had...particularly helpful when dealing with lethargic conveyancers.
Thank you so much for your kind review for Rook Matthews Sayer Gosforth branch. We really appreciate you taking the time to do so. Thank you
1/5
TrustpilotJust out for a quick buck
I recently wrote to RMS for information about the local area, I did not get a reply of any kind. I Dont think I will be giving them any business.
Thank you very much for your feedback, we appreciate you taking the time to let us know about your experience. We are really disappointed to receive this review and as you can see from our rating, this is very out of the ordinary for us as a company. We’d like to apologise for the fact that you did not receive a reply from us regarding your enquiry. We strive to provide excellent service and unfortunately in this case due to human error that did not happen. If there is anything we can do to make things right, please do not hesitate to contact us.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish! Adapted to meet our availability to view property, moved at pace with good clear communication, and professional nudges when needed to keep things moving. Also a friendly manner from all we spoke to :)
Hi Emma, thank you so much for your 5* review! Could you let us know which branch it was who helped you so we can pass on the praise? marketing@rmsestateagents.co.uk
5/5
TrustpilotFirst class service from the RMS Blyth team!
Truly professional and efficient service from RMS Blyth. They have gone over and beyond expectations, nothing has been too much trouble in their response to all my queries. In nail-biting times, their friendly reassurances has been so helpful. Many thanks to the whole team!
Dear Anne, thank you for writing a lovely review for our Blyth team, we're so glad the whole team were able to support you well through the process. Many thanks again!
5/5
TrustpilotBrilliant service from the RMS Blyth…
Brilliant service from the RMS Blyth team .. very friendly and helpful , they could not have been more helpful , thankyou all !
Thank you for taking the time to leave our team in Blyth a 5 star review!! We really appreciate it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Alnwick.
