Every review we hold for the Aldridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was a pleasure to deal with and meet Rhia Evelyn in my search for rental accommodation. She was extremely polite and professional at all times. I wish her all the best as she goes forward.
Patrick · 19 February 2026
Agent replied · 19 May 2026
Dear Patrick,
Thank you for your kind review. We’re delighted to hear that you had such a positive experience with Rhia Evelyn during your search for rental accommodation. Her polite and professional approach is something we value greatly, and your feedback means a lot to her and the whole team.
Thank you for taking the time to share your experience, and we wish you all the very best moving forward.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleVery professional and efficient
Julie · 1 October 2026
Agent replied · 2 October 2026
Thank you for the five stars and kind words, Julie. We're delighted we could make things easier for you. The Webbs Aldridge Team
★★★★★ 5/5
GoogleI have a good experience with Ade, he makes my renting easier he gives responses on time, even during his off days, and his so patient with me, never regretted renting with them thank you
Sodiq · 19 February 2026
Agent replied · 19 May 2026
Dear Sodiq,
Thank you for your lovely feedback. We are really pleased to hear about your positive experience with Ade and how he helped make your renting process easier. His patience, dedication, and willingness to go the extra mile, even during his time off, are qualities we truly value.
We are so glad you are happy renting with Streets Ahead, and thank you for choosing us. We are always here if you need anything 😊
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleShe was woundfull ( that was the only thing I cud find
Lisa · 7 August 2026
Agent replied · 13 August 2026
Thank you, Lisa. We're glad we could make a positive impression, and we're here whenever you need us. The Webbs Aldridge Team
★★★★★ 5/5
GoogleAlthough we ultimately didn't rent a property through Streetahead, they were incredibly supportive throughout our search. Charlie and Bill made the experience very pleasant. Since we were traveling from Manchester, they went out of their way to ensure we could view as many properties as possible.
Orindom · 19 May 2025
★★★★★ 5/5
Google100% perfect. Kate answered all my questions and made me feel at ease while doing the valuation
Sandie · 23 June 2026
Agent replied · 3 July 2026
Thank you, Sandie. Katie will be pleased she could answer your questions and put you at ease during the valuation. We appreciate the kind words. The Webbs Aldridge Team
★★★★★ 5/5
GoogleDavida was incredibly helpful and personable on the phone, she was always very professional and well informed which let me know I was in good hands. She really helped me to pinpoint what I needed and guidance into buying my first property. On the viewing she was equally fantastic, bubbly and very helpful!
Michael was also very helpful, knowledgable and friendly. Both contributed to a good experience with streets ahead
Lydia · 19 May 2024
★★★★★ 5/5
GoogleI have to appreciate hard work of everyone involved, especially Enzo, for helping out each step of the way, from the virtual tour, until the signing. His responsiveness and availability kept my wife and I calm throughout the whole process.
We clearly recommend this agency for the easiness and clearness along the whole renting process, as well as the hassle free process.
Miguel · 19 May 2022
Agent replied · 19 May 2026
Thank you Miguel for such a great review. I will pass your comments along to Enzo. Thanks, Laura
★★★★★ 5/5
GoogleAbsolute amazing service from the start when our home was valued to the final key handover the whole process only took 8 weeks was so smooth and quick and we were being constantly updated along the way the app was also great cause we could …
Katie · 3 October 2025
Agent replied · 16 April 2026
Dear Katie Hughes, thank you for your wonderful review! We're delighted to hear that Emily provided fantastic service and that your experience with us at Webbs Letting and Estate Agents in Aldridge was smooth and efficient. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleGreat experience kept in contact through the whole process and delivered exactly what i wanted
Luke · 6 June 2026
Agent replied · 3 July 2026
Thank you for your kind words Luke. We appreciate you taking the time to leave a review. The Webbs Aldridge Team
★★★★★ 1/5
GoogleUseless. When trying to view a house for rent, they demanded for us to complete a full reference before viewing. Just as lazy as one can get. Moreover, both my wife and me keep getting requests for this reference despite having called them asking to cancel this.
Klim · 3 September 2025
Agent replied · 3 September 2026
Thank you for your feedback. We do ask potential tenants to complete a form prior to viewing a property. This was in response to complaints from potential tenants who felt that we had wasted their time showing them around properties, only for them not to meet the criteria when they wanted to apply.
Completing the form allows us to assess whether a prospective tenant is likely to meet the criteria required for the property and therefore not waste their time viewing properties that they would not be able to meet the criteria on. This is fairly common practice from most Letting Agents.
★★★★★ 5/5
GoogleVery good, clear and effective communication
Kieran · 31 July 2026
Agent replied · 7 August 2026
Thank you, Kieran. We're delighted you always knew exactly where you stood with us, and we're here whenever you need us. The Webbs Aldridge Team
★★★★★ 5/5
GoogleVery professional and understanding. Explained the whole process throughly
Sarah · 9 July 2026
Agent replied · 9 July 2026
Thank you, Sarah. We're delighted we could make the whole process easier for you! The Webbs Aldridge Team
★★★★★ 5/5
GoogleI had an excellent service from ade he was very professional and polite , making my renting journey very easy thank you very much.
Alieu · 19 March 2026
Agent replied · 19 May 2026
Dear Alieu,
Thank you so much for your kind review. We are delighted to hear that you received such excellent service from Ade. It is wonderful to know that his professionalism and polite approach helped make your renting journey so easy.
We really appreciate you taking the time to share your experience and will be sure to pass on your lovely feedback to Ade. Thank you again for choosing Streets Ahead.
Kind regards,
Zoe
Streets Ahead
★★★★★ 1/5
GoogleDo not bother using they sold my parents house they disclosed to different buyers what I may except, comments from different viewings we like the bungalow but have been told you will expect less , and I had lots of interest at the advertised price so why tell people my lowest offer very unprofessional
N · 3 April 2026
★★★★★ 5/5
GoogleFound all people that we have spoken to at Webbs to be really helpful and will do all they can to support. With complications re viewing they came up with a solution to suit the vendors and ourselves. Photographs and video show the details of the house really well, and we are delighted that our offer has been accepted.
Sue · 16 February 2026
★★★★★ 5/5
GoogleOnce again absolutely fantastic service provided by all the members of staff of Webb's estate agents. I have used this company several times over the years and thus recommended to family and friends who have also used them. First class from …
Gary · 3 October 2025
Agent replied · 16 April 2026
Dear Gary Diver, thank you so much for your glowing 5-star review! We are delighted to hear that you consistently receive fantastic service from our team at Webbs Letting and Estate Agents in Aldridge. Your loyalty over the years means a … More
★★★★★ 5/5
GoogleWe didn’t have an easy time selling our house but Webbs were brilliant from day one! All members of the team were friendly, caring and went out of their way to help us. Thank you to all at Webbs!
Julia · 4 July 2026
★★★★★ 5/5
GoogleLovely experience with Paige. We are still looking for a place and I’d like to keep dealing with her to find the perfect one!
Elena · 19 February 2026
Agent replied · 19 May 2026
Dear Elena,
Thank you so much for your kind words!
We’re delighted to hear you’ve had such a lovely experience with Paige so far. She’s truly dedicated to helping our clients find the perfect place, and we’re so pleased you’d like to continue working with her.
We’ll make sure she stays in close contact and keeps you updated with any suitable properties that come up. We’re confident she’ll help you find the right home.
Thank you again for choosing Streets Ahead. We look forward to helping you secure the perfect place.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleSeamless from start to finish - everyone was great and very helpful. Always available and responsive when I would contact them for help. Highly recommend. They have sold 2 properties for us in the last 2 years.
Carly · 16 October 2025
Agent replied · 16 April 2026
Dear Carly Tyrrell, thank you for your fantastic feedback! We're delighted to hear that Courtney and the team provided you with such helpful and responsive service at Webbs Letting and Estate Agents in Aldridge. Your satisfaction is our priority, and we look forward to continuing to meet your needs!
★★★★★ 1/5
GoogleI rented with them sometime ago and they are the worst letting agency probably in the world. A long story short, their staff has high turnover, they work with the worst landlords some of them cannot even rent legally the property.
I rent twice with them and it was the worst mistake we have done, the good point is their contracts have a 6 month breaking clause. Me and wife used to call them "Stress ahead".
Nelson · 19 May 2024
Agent replied · 19 May 2026
Hello Nelson,
Thank you for taking the time to share your experience with us. We truly appreciate your feedback, and we are genuinely sorry to hear about the challenges you faced during your time with us. Your perspective is important, and we take your concerns seriously.
Firstly, we apologise for any stress or inconvenience caused during your tenancies. We understand the importance of a smooth renting experience, and we regret that we fell short of your expectations. We would like to assure you that your comments have been brought to the attention of our management team for further investigation and improvement.
Additionally, we take your comments about landlords seriously. We ensure that all properties listed with us adhere to legal requirements, and we regularly review our landlord database to ensure they are all meeting these requirements.
It is disappointing to hear that our services did not meet your expectations on this occasion, and we genuinely apologise for any inconvenience caused. We value our clients and their feedback, as it helps us identify areas for improvement.
If there are specific details you would like to share or discuss further, please feel free to contact us at southnorwood@streetsahead.info. We are dedicated to resolving any outstanding issues and working towards making positive changes based on your experience.
Many thanks,
Jodi
★★★★★ 5/5
GoogleI had a brilliant experience with Webbs Estate Agents in Aldridge and wouldn’t hesitate to recommend them. From the moment I got in touch, the customer service was outstanding, friendly, professional, and always quick to respond. …
Oliver · 3 October 2025
Agent replied · 16 April 2026
Dear Oliver Box, thank you so much for your fantastic 5-star review! We are delighted to hear about your brilliant experience with Webbs Estate Agents in Aldridge. Our team strives to provide outstanding customer service, and it's wonderful … More
★★★★★ 5/5
GoogleWe've successfully signed a new tenant for our flat, and the process was smooth thanks to Bill. Bill was always available to answer our questions. As a first-time clients, we highly recommend Streetsahead's service.
SivaKumar · 19 May 2025
★★★★★ 5/5
GoogleWebb's were very prompt and clear with communication. They worked hard to push the sale of our house. We are still awaiting completion but Webb's continue to support us and maintain open communication with our progress. We would highly recommend them to others.
Jodie · 16 July 2025
Agent replied · 16 April 2026
Dear Jodie Plant, thank you for your fantastic 5-star review! We're delighted to hear that you found our communication clear and prompt throughout the process of selling your house. At Webbs Letting and Estate Agents in Aldridge, we pride … More
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