Every review we hold for the Aldridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I can’t thank Courtney at Webbs enough for her help. She called me yesterday with the best and final offer to be put forward, and then this morning I heard back straight away. By 12 o’clock today, our offer had been accepted, ID checks done and acceptance letter received!
The process has been so smooth and straightforward, which has been brilliant to see after the struggles and delays we’ve experienced with other estate agents over the last few months.
Thank you so much, Courtney 🏡❤️
Holly · 15 September 2026
Agent replied · 17 September 2026
Thank you, Holly, and congratulations on getting the offer agreed! Courtney does love a quick turnaround, and after the run you'd had elsewhere you more than deserved one. We wish you every happiness in the new home. The Webbs Aldridge Team
★★★★★ 5/5
GoogleI cannot recommend Alex Neil highly enough. From the very beginning, Alex remained warm, empathetic and incredibly supportive throughout what was a significant and emotional house sale.
Although the sale had a slow start, Alex was consistently encouraging and proactive, always looking for new strategies to help market the property and generate interest. Her determination and positive approach gave us confidence to trust the process.
When it came to negotiating the sale, Alex worked exceptionally hard to achieve the best possible outcome for us, securing a sale price that was as close as possible to the value we had hoped for. Her negotiation skills were outstanding.
Throughout the entire process, Alex was professional in every aspect of her work. As my ex-partner and I are still cohabiting, it was particularly important that communication remained clear, transparent and impartial. Alex handled this situation with great respect and professionalism, ensuring that both of us were kept fully informed and treated fairly at all times.
Her calm, reassuring manner helped me feel confident in her service from start to finish, and I genuinely felt that we were in safe hands throughout the whole journey. Thank you, Alex, for your dedication, professionalism and kindness. It has been greatly appreciated.
Natalie · 28 July 2026
Agent replied · 7 August 2026
Thank you, Natalie. This was clearly a sale with a lot to navigate, and we're delighted Alex could keep both of you fairly informed and land a figure close to where you'd hoped. We wish you all the very best for what comes next. The Webbs Aldridge Team
★★★★★ 5/5
GoogleKatie was amazing from the very start she put me at ease from our first meeting ...
I felt that Katie listened to me and answered all my questions and gave me a realistic valuation .
Katie had a great knowledge of the local housing market and fantastic ideas and was enthusiastic to be working as my agent ..
Nothing was to much trouble .
Thank you Katie x
Jane · 23 August 2026
Agent replied · 21 August 2026
Thank you, Jane. Katie's pleased she could put you at ease from the first meeting and give you a valuation you could trust in. We're here whenever you need us. The Webbs Aldridge Team
★★★★★ 5/5
GoogleThe agent who came out had an extremely wide level of knowledge and very amenable to any questions asked. They gave facts and answered honestly. Katie was extremely warm and friendly and put myself and my young family at ease. There was no pushing me into a decision or twisting of sales facts. Clear and concise. Very pleased with this service, so far.
Kristopher · 22 September 2026
Agent replied · 24 September 2026
Thank you for the wonderful review, Kristopher. We're glad Katie gave you and your family the room to decide in your own time. We're here whenever you're ready for the next step. The Webbs Aldridge Team
★★★★★ 5/5
GoogleI have had a really good experience with Webbs especially Katie . She has helped me above and beyond , it’s a difficult time for me and my family as it’s our childhood home and unfortunately we are having to sell to fund my moms care in a nursing home .
If it wasn’t for the help and guidance off Katie I think I would of broken down with the whole situation
Joanne
Joanne · 19 July 2026
Agent replied · 7 August 2026
Thank you, Joanne. This is clearly a very difficult time for you and your family, and we're so glad Katie could be a steady support and take some of the weight off your shoulders. We're thinking of you all, and we're here whenever you need us. The Webbs Aldridge Team
★★★★★ 5/5
GoogleTo date my property has just gone on the market. The service I have received from the Webb team has been outstanding. Katie in particular has made the whole process leading up to the sale seamless. What was promised has been delivered. Professional and caring. Thank you to the whole team effort and here’s to a successful outcome. Confidence is high.
Maureen · 24 September 2026
Agent replied · 2 October 2026
Thank you, Maureen. We're delighted Katie got your home onto the market without a hitch, and the whole team are behind you until it's sold. The Webbs Aldridge Team
★★★★★ 5/5
GoogleKatie was very professional,she explained the process of selling our flat in an clear,practical way.
She was very freindly,easy to talk too and made it easy for us to ask questions, she ressured us on every step of the valuation process and the selling of our flat.
Would highly recommend Katie to anyone looking to sell their property.
Annmarie · 24 September 2026
Agent replied · 2 October 2026
Thank you, Annmarie. We're glad Katie could give you peace of mind before your flat went on the market, and we're here for every step until it's sold. The Webbs Aldridge Team
★★★★★ 5/5
GoogleTo Whom this may concern,
This not is to express my satisfaction to the initial contact I made on Saturday 17th Jan 2026 with Paige Palmer ( Staff in South Norwood Office ) while I made a request to rent one of your property.
Paige was very professional in handling my request from the taking down my details to the first visit. Majority of my questions was answered and as expected she revert to me with the answer of questions she didn't have full details of.
I was impressed and will not hesitate to recommend her services to friends and colleagues.
Assri · 19 February 2026
Agent replied · 19 May 2026
Dear Assri,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that Paige Palmer provided such professional and thorough support during your initial contact and property rental process. It’s great to know she answered your questions promptly and followed up on any details she didn’t have straight away. We’ll be sure to pass on your kind words to Paige - she’ll be thrilled! Thank you for recommending her services and for choosing Streets Ahead.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleKatie came and valued our home. She was very professional and friendly. Which made me feel at ease and comfortable.
She was very informative on everything we needed to to know and nothing was to much for her
Samantha · 25 September 2026
Agent replied · 2 October 2026
Thank you, Samantha. We're glad Katie's visit gave you everything you needed to plan your sale with confidence. The Webbs Aldridge Team
★★★★★ 5/5
GoogleWe like to thank Paige Palmer for helping us find our first flat, she was very charismatic, helpful and established a great rapport and understood exactly what we were looking for as well consistently being in communication with us throughout of journey. She is absolutely an asset to the business and we are grateful to have had her help us with this journey!
Michelle · 19 March 2026
Agent replied · 19 May 2026
Dear Michelle,
Thank you so much for your kind 5⭐ review!
We’re delighted to hear that Paige was able to support you in finding your first flat. Providing a helpful, friendly and well-communicated service is something we always strive for, and it’s wonderful to know Paige built such a great rapport with you and understood exactly what you were looking for throughout the journey.
We’ll be sure to pass on your lovely feedback to Paige, she’ll be thrilled to hear it! Congratulations on your first flat, and thank you again for choosing Streets Ahead.
Wishing you all the best in your new home! 🏡
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleExcellent experience with Webbs Aldridge in selling our property. Many thanks to Courtney, Alex and Rachael for their help throughout. Kept us informed and updated at all times throughout the process.
Excellent
Keith · 12 September 2026
Agent replied · 16 September 2026
Thank you, Keith. Courtney, Alex and Rachael will be pleased to read this. Knowing exactly where your sale stood at every stage is what we aim for, and we're here whenever you need us. The Webbs Aldridge Team
★★★★★ 5/5
GoogleKatie has been excellent all the way through our process. From showing compassion, great knowledge on the market and advice on preparing and selling my Aunt’s property.
Max · 8 October 2026
Agent replied · 8 October 2026
Thank you, Max. Selling a family member's home can be an emotional time, and we're delighted Katie could take some of the weight off you and your family.
The Webbs Aldridge Team
★★★★★ 5/5
GoogleKatie made me feel really at ease from the moment she walked in the door. I was quite nervous & unsure about the valuation process and I was very grateful for her calm & understanding approach. She explained everything really well and I had …
Clare · 3 June 2026
Agent replied · 3 July 2026
Thank you, Clare. It is completely normal to feel nervous before a valuation, so we are glad Katie took the time to explain everything properly and put your mind at ease. The Webbs Aldridge Team
★★★★★ 5/5
GoogleMy experience with Katie has been outstanding to date.
From the outset, Katie was on time and professional and came with experience and examples of similar properties, so we were able to understand the market …
Fay · 8 July 2026
Agent replied · 3 July 2026
Thank you, Fay. Katie always likes to arrive prepared, with real local examples so you can understand the market. Looking after sellers with care, especially at a sensitive time, is really important to us. We will pass your kind words on. The Webbs Aldridge Team
★★★★★ 5/5
GoogleI had a great experience working with street ahead south norwood. I paticularly recommend Ade! He is professional, helpful, and always available to answer my questions. He made the whole house process smooth and stress-free. I truly appreciate his support and would highly recommend him to anyone looking for a home!
Kafilat · 19 March 2026
Agent replied · 19 May 2026
Dear Kafilat,
Thank you so much for your wonderful 5 star review!
We’re delighted to hear that you had such a positive experience with our South Norwood team. Ade will be especially pleased to know his professionalism, support, and dedication made your home journey smooth and stress free, that is exactly the level of service we strive to provide.
We truly appreciate your recommendation and wish you all the very best in your new home. If there is ever anything we can help with in the future, please do not hesitate to get in touch!
Kind regards,
Zoe
Streets Ahead
★★★★★ 4/5
GoogleThe person who showed me around the property,Sally was punctual,thorough,professional and informative with her approach towards showing me around the property.
David · 7 October 2026
Agent replied · 8 October 2026
Thank you for the review, David. We're glad Sally made your viewing easy and gave you a clear picture of the property. If there's anything else we can help with, just let us know.
The Webbs Aldridge Team
★★★★★ 5/5
GoogleKatie was thoroughly professional in how she came across and explained everything thoroughly, was a pleasure to invite her into our home.
Pete · 26 September 2026
Agent replied · 2 October 2026
Thank you, Pete. We're delighted Katie could leave you clear on your next steps, and we look forward to helping you with the move. The Webbs Aldridge Team
★★★★★ 5/5
GoogleVery enthusiastic and professional throughout. Alex is always friendly on the phone and has a true passion for what she does.
Johnny · 30 September 2026
Agent replied · 3 July 2026
Thank you. Alex's passion for what she does really shows, and she will be pleased to receive your kind words. We appreciate the review. The Webbs Aldridge Team
★★★★★ 5/5
GoogleKatie was great, easy to talk to, honest, knowledgable and out experience overall was great! We decided to go with Webbs for the sake of our property.
Donna · 14 August 2026
Agent replied · 21 August 2026
Thank you, Donna. We're pleased Katie made the whole experience feel straightforward, and that gave you the confidence to choose Webbs. The Webbs Aldridge Team
★★★★★ 5/5
GoogleI recently had an excellent experience with Will. From the moment I reached out, he was incredibly professional and attentive to my needs. He took the time to understand what I was looking for and provided me with a selection of properties that perfectly matched my criteria. Will was always available to answer my questions and made the entire renting process great and not stressful😅 I highly recommend Will to anyone looking to rent a property! Five stars!
Nilza · 19 May 2025
Agent replied · 19 May 2026
Dear Paula,
Thank you for leaving us a 5* review!
We are delighted to hear that Will from our South Norwood Branch provided you with a stress free and professional service throughout your renting process.
We look forward to helping you again in the future.
Kind regards,
Zoe
PA to Directors
★★★★★ 5/5
GoogleExcellent Service from Paige Palmer. she was very professional and attentive, taking the time to understand my needs and showing me properties that matched my criteria. she was always available to answer my questions and made the renting process smooth and stress-free. I would highly recommend Paige Palmer to anyone looking to rent a property.
Jenson · 19 December 2025
Agent replied · 19 May 2026
Dear Jenson,
Thank you for your excellent feedback. We are thrilled to hear that Paige provided such professional and attentive service throughout your search.
It is wonderful to know she took the time to understand your needs, showed you suitable properties, and was always available to answer your questions. We are especially pleased that she made the renting process smooth and free of stress.
Your recommendation means a great deal. If you need any further support in the future, we are always here to help.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleVery happy with service offered and price to sell property Katie was very nice talked through everything made me feel I chose the right agency
Tracy · 6 August 2026
Agent replied · 7 August 2026
Thank you, Tracy. Getting the asking price right from the outset makes all the difference to a sale, and Katie was glad to leave you confident you'd picked the right agent. We're here whenever you need us. The Webbs Aldridge Team
★★★★★ 5/5
GoogleMassive thanks to Street Ahead South Norwood , for securing myself and brother a 2 bedroom flat. The process, efficiency, speed and communication through was excellent and managed to secure my ideal property within 2weeks end to end.
Special thanks your estate agent, Ade, who was incredibly honest, helpful and professional throughout. Really made the whole process easy and reassuring.
Thanks again,
Ethan Barraclough
Ethan · 19 September 2025
Agent replied · 19 May 2026
Dear Ethan,
Thank you for leaving us a 5* review.
We’re delighted to hear that we were able to secure the perfect 2-bedroom flat for you and your brother so quickly.
We’ll be sure to pass on your special thanks to Ade, he’ll be thrilled to know his honesty, professionalism and support made the process smooth and reassuring for you.
Wishing you both every happiness in your new home, and please don’t hesitate to reach out if we can help with anything in the future.
Kind regards,
Zoe
Streets Ahead
★★★★★ 5/5
GoogleKatie was lovely! Very informative, very knowledgable, very helpful! Wish I’d of gone with webbs at the beginning.
Vicky · 11 September 2026
Agent replied · 16 September 2026
Thank you, Vicky. Katie was glad to give you a clear picture of where your property sits in the market, and we'd be delighted to help whenever you're ready. The Webbs Aldridge Team
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