Trusted Agent profile · Aldershot
★★★★★
1,757 reviews across 2 platforms
175 Victoria Road, Aldershot, GU11 1JU
Prospect Estate Agency's office in Aldershot, at 175 Victoria Road, is rated 4.7 out of 5 across 1,757 reviews on two platforms, including 184 Google reviews rated 4.8.
Every review we hold for the Aldershot office, from every platform, shown as written. First names only.
5/5
TrustpilotEasy professional agency
Easy professional agency, my contact with Nikki Gardner has been great. Explained everything and prompt in replying to emails etc.
Good morning, Thanks for the 5 star review for Nikki. Greatly appreciated. Kind regards
5/5
TrustpilotVery happy with our experience from the…
Very happy with our experience from the renting team at Prospect. They are super helpful and thorough. Special thanks to Nikki who is our main point of contact via the landlord. She has been an excellent communicator and responsive to all our concerns/queries. Thank you.
5/5
TrustpilotA Truly Helpful Letting Agent
Since utilising Prospect and liaising with Nicola (specifically) my experience was brilliant throughout, helpful, responsive, and consistently efficient with her replies. She’s been honest and straightforward at every step, which made everything much easier and far less stressful. I’d happily recommend Nicola to anyone looking for a reliable letting agent.
5/5
TrustpilotProfessionalism
Prospect looked after us with our rental for the last year and a half with professionalism, helpfulness and care, especially Nikki who was always on hand if we had any problems and concerns.
Hello Mrs Norden, Thank you for the lovely review for Nikki, we appreciate the 5 stars. Kind regards
5/5
TrustpilotReview for Marina Kisieliovaite
I’ve had an outstanding experience with the property manager for Regis Park, Reading - Marina Kisieliovaite, and she truly deserves recognition. She is consistently helpful, quick to respond, and always ready to find solutions without any fuss. Nothing ever feels like too much trouble for her. Her professionalism, calm approach, and genuine care have made the entire relationship smooth and stress free. I’m genuinely pleased with the service she provides and grateful to have her looking after the property.
Hello Tim, Thank you for the amazing 5 star review for Marina. It's lovely to hear of all her hard work and long may it continue. Kind regards
5/5
TrustpilotNikki Gardner has been my main contact…
Nikki Gardner has been my main contact at Prospect and she has always made any queries I have had easier. I have found her to be friendly, helpful and knowledgeable over several years, so has always been a pleasure. Well worth 5 stars.
5/5
TrustpilotI am happy to share my experience last…
I am happy to share my experience last year when I rented the property I am currently living in. Everything was possible under the proper guidance of the property manager Nancy Suri Marla, who maintained efficient communication between Prospect agency, landlord and us.
1/5
GoogleHonestly one of the worst things I ever did getting a house with them and Kelly is one of the worst property mangers I’ve ever had and had to deal with actually disrespect and not helpfull
Hello Sam, Thank you for your providing us with your feedback. We are very sorry that you have been made to feel this way and that your experience with us has not been a good one. Unfortunately we as agents do have certain processes and laws to follow which can be frustrating for everyone involved at times. We wish you all the best in your new home. Kind regards
5/5
TrustpilotVery Happy
Found Prospect to be very efficient and professional whilst letting my property in Bracknell.Any issues or problems were quickly solved by Kodie in the office and whilst not letting the property in future I can recommend Prospect to future land lords
Thank you for leaving this 5 star review, we're please to hear that you're happy with the service provided and that Kodie was ale to help with any issues and problems for you. All the best from the whole team at Prospect Estate Agency in Bracknell.
5/5
TrustpilotNikki Gardner
Nikki Gardner has been our contact for Prospect for a few years. She is professional and efficient. If any issues arise, she responds immediately to deal with our concerns. Her communication is excellent and her service exemplary. I would highly recommend her.
5/5
TrustpilotNancy has been great
Nancy has been great, and I would like to give her high 5* recommendation, thanks so much.
Hello Arie, Thank you for the 5 star review for Nancy! :) Kind regards
5/5
TrustpilotShout out to Charlotte Morgan for…
Shout out to Charlotte Morgan for guiding me through my recent house rental experience and clearly handling the pre‑agreement, tenancy agreement, and all reference checks. Thanks to her support, everything went smoothly and on time, and I’d happily work with Charlotte again.
5/5
TrustpilotWe have only been with Nikki Gardener…
We have only been with Nikki Gardener for 11 month a difficult situation has happened. Options were suggested and we made our decision. I feel confident it’s been left in Nikki’s hand to resolved the issue with minimal stress. For everyone concerned
5/5
TrustpilotBest ever property manager
I have been working with Emily from the Maidenhead branch for over a year now who manages my property. She is phenomenal in getting issues solved and even saved me £7,000 on a repair that was not needed from her own investigation! Could not have had a better experience with a property manager whilst I have been living abroad.
Hello Omer, Thank you for the great review for Emily in Maidenhead! We really appreciate the great feedback! Many thanks
5/5
GoogleAs a new landlord, Kelly and her team have been excellent. They go the extra mile and dont just report problems, but offer solutions and even costs associated. This has taken a lot of pressure off sending multiple emails back and forth to pull information. Kelly provides everything upfront so i can make a decision quickly. Thank you Kelly!
Thank you for the review, glad we could help you find your new home! Enjoy!
5/5
TrustpilotProfessional helpful and went out of way
Got to say from first meeting Michael who came to help us sell the house , both himself and Anna have been so helpful , we didn’t know where to start with the whole process after the sad loss of our father , not only did they help sell the house but also to get a solicitor to aid with the difficult process of probate , thank you to you both a true credit to your profession Simon
5/5
TrustpilotFantastic property manager
Nikki Gardner manages my flat for Prospect, and she has been absolutely fantastic. She is reliable, professional, proactive, and always keeps me updated, which gives me real peace of mind given I live out of the country. I know my property is in safe hands and I would highly recommend her as a property manager.
Hello Zoe, Thank you for the lovely review for Nikki. We really appreciate the great feedback. Kind regards
5/5
TrustpilotGood Service
I am renting an apartment in Reading in last 4 years, which is managed by Prospect via Ms. Emily Cross. I am happy with the service, Emily is responsive, speedy and professional. If I need to move to a bigger place, will use Prospect again. Benny
5/5
GoogleSimply the best estate agent I've ever used. Jordan went above and beyond to ensure my sale went through to completion. He even had to do the work of another estate agent, which I was purchasing from, as they were dragging their feet. Always professional, friendly and willing to help, no matter what. Fantastic communication and I wouldn't hesitate to recommend them and use them again.
Thank you for the amazing review! Glad we could help with your purchase as well! Enjoy your new home!
5/5
TrustpilotNikki is always helpful
Nikki is always helpful! Thank you!
Good morning, Thank you for the 5 star review for Nikki! Kind regards
5/5
TrustpilotProspect helped me buy my first house
Prospect helped me buy my first house. The estate agent Ross went above and beyond to help with the completion of the sale. I highly recommend!
Hello Julia, Thank you for the 5 stars. We're glad Ross was able to help and we hope you enjoy your new home. Kind regards
5/5
TrustpilotNancy has been our property manager for…
Nancy has been our property manager for the past 3 years. She manages our property and handles issues properly.She is helpful, friendly, reliable, and easy to communicate with. We are happy with her service. As an owner, I’ve had a great experience with Nancy.
5/5
TrustpilotI have been using Prospect as the agent…
I have been using Prospect as the agent for my BTL property for over 10 years. This year, Nikki has been very responsive and managed to sort a number of issues out on my behalf as I live some distance away.
5/5
TrustpilotRented 2 bedroom flat in Wokingham
I’ve rented a 2 bedroom flat in Wokingham with Prospect for 3 years and Nikki Gartner was very supportive and helpful every time we needed her assistance.
Good morning, We're happy to hear you had such a great experience with Nikki! Thank you for the 5 stars! Kind regards
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