Prospect Estate Agency Aldershot reviews

★★★★★ 5/5

Trustpilot

Review for Marina Kisieliovaite

I’ve had an outstanding experience with the property manager for Regis Park, Reading - Marina Kisieliovaite, and she truly deserves recognition. She is consistently helpful, quick to respond, and always ready to find solutions without any fuss. Nothing ever feels like too much trouble for her. Her professionalism, calm approach, and genuine care have made the entire relationship smooth and stress free. I’m genuinely pleased with the service she provides and grateful to have her looking after the property.

Tim · 5 December 2025

★★★★★ 5/5

Trustpilot

I only started renting through Prospect…

I only started renting through Prospect at the end of February and Nikki Gardner has been absolutely amazing, every question or query I have had, she has responded to me straight away and got answers for everything the same day from landlords.

Francesca · 19 May 2026

★★★★★ 1/5

Google

Honestly one of the worst things I ever did getting a house with them and Kelly is one of the worst property mangers I’ve ever had and had to deal with actually disrespect and not helpfull

Sam · 10 October 2025

★★★★★ 5/5

Trustpilot

Very Happy

Found Prospect to be very efficient and professional whilst letting my property in Bracknell.Any issues or problems were quickly solved by Kodie in the office and whilst not letting the property in future I can recommend Prospect to future land lords

MC · 10 September 2026

★★★★★ 5/5

Trustpilot

Nikki Gardner

Nikki Gardner has been our contact for Prospect for a few years. She is professional and efficient. If any issues arise, she responds immediately to deal with our concerns. Her communication is excellent and her service exemplary. I would highly recommend her.

Nana · 14 May 2026

★★★★★ 5/5

Trustpilot

Nancy has been great

Nancy has been great, and I would like to give her high 5* recommendation, thanks so much.

Arie · 20 March 2026

★★★★★ 5/5

Google

As a new landlord, Kelly and her team have been excellent. They go the extra mile and dont just report problems, but offer solutions and even costs associated. This has taken a lot of pressure off sending multiple emails back and forth to pull information. Kelly provides everything upfront so i can make a decision quickly. Thank you Kelly!

Pierre · 11 December 2024

★★★★★ 5/5

Trustpilot

Fantastic property manager

Nikki Gardner manages my flat for Prospect, and she has been absolutely fantastic. She is reliable, professional, proactive, and always keeps me updated, which gives me real peace of mind given I live out of the country. I know my property is in safe hands and I would highly recommend her as a property manager.

Zoe · 18 May 2026

★★★★★ 5/5

Trustpilot

Professional helpful and went out of way

Got to say from first meeting Michael who came to help us sell the house , both himself and Anna have been so helpful , we didn’t know where to start with the whole process after the sad loss of our father , not only did they help sell the house but also to get a solicitor to aid with the difficult process of probate , thank you to you both a true credit to your profession

Simon · 24 July 2026

★★★★★ 5/5

Trustpilot

Nikki is always helpful

Nikki is always helpful! Thank you!

Jingyao · 15 May 2026

★★★★★ 5/5

Google

Simply the best estate agent I've ever used. Jordan went above and beyond to ensure my sale went through to completion. He even had to do the work of another estate agent, which I was purchasing from, as they were dragging their feet. Always professional, friendly and willing to help, no matter what. Fantastic communication and I wouldn't hesitate to recommend them and use them again.

Julie · 24 July 2024

★★★★★ 5/5

Trustpilot

Prospect helped me buy my first house

Prospect helped me buy my first house. The estate agent Ross went above and beyond to help with the completion of the sale. I highly recommend!

Julia · 18 November 2025

★★★★★ 5/5

Trustpilot

Rented 2 bedroom flat in Wokingham

I’ve rented a 2 bedroom flat in Wokingham with Prospect for 3 years and Nikki Gartner was very supportive and helpful every time we needed her assistance.

Srinivas · 5 November 2025

★★★★★ 5/5

Google

We placed my late in-laws house with Prospect in April this year and within days we had several offers on the table. The team at Prospect guided us with the best offer and we have just completed the sale. It was an extremely stress free sale and we can’t thank the team -Shaun, Sonam and Charlie enough for their help and timely communications. We would highly recommend them for anyone wishing to sell. 5 Stars 🌟 Thank you Prospect!

Deni · 24 September 2025

★★★★★ 5/5

Trustpilot

Nancy is an exceptional agent

Nancy is an exceptional agent, always kind and very approachable. She is consistently available and truly goes above and beyond to help, resolving any issues as quickly as possible. Her professionalism and dedication really make a difference. I highly recommend her! ⭐⭐⭐⭐⭐

Elena · 20 March 2026

★★★★★ 5/5

Trustpilot

Customer service review

Beth Murphy was my point of contact at Prospect and whilst we didn’t buy or sell our property through the agency I have to say she was one of the best agents I dealt with. Beth really understood and took onboard what we were looking for and she would keep in contact with me enough for me to know that I hadn’t been forgotten about but not in an overbearing way - we were also able to pick up where we left off from the previous conversation and she was genuinely delighted when I was able to update her to say we had sold and also found something. Whilst I understand there are sales targets and KPI’s… unlike with other agencies I never felt like Beth called just to tick a box or sent me an email about a house that was completely unsuitable just to say she had sent it to X number of people. As a busy mum of three when you are looking for property you need to have agents like Beth who won’t waste your time, will give you measured mature and honest information about the market and houses and just generally appreciate what life can be like. I really enjoyed speaking to Beth - an asset to your company.

Victoria · 21 July 2023

★★★★★ 5/5

Trustpilot

Beth Murphy - the best!

We met Beth at our first viewing a few months ago. She was friendly and extremely knowledgeable about every property she showed us, more than once working later than her normal hours to accommodate our timescales. We did see quite a few properties (!) but Beth was never impatient and made us feel that we needed to be sure it was right for us. Then she efficiently got the ball rolling with solicitors and regularly chased up each party. Although I have no complaints about my selling agents, I just wish I had placed my property for sale with Beth at Prospect!

Alison · 21 July 2023

★★★★★ 4/5

Trustpilot

Prospect Maidenhead sales team - excellent.

Prospect Maidenhead have been excellent in helping me sell my flat in Maidenhead. At all times communication was prompt and effective. They were knowledgeable and realistic about the current market. Helpful at all times.

Hazel · 7 September 2026

★★★★★ 2/5

Trustpilot

I used to be a Tennant with prospects…

I used to be a Tennant with prospects for 6 years. All was well and good throughout the tenancy, a few hiccups through out including tradespersons who lie about work being conducted. however the worst part was at the end of the tenancy where all communications cease, you get ignored for days on end, and you get stung by deductions that are un-reasonable and unjustifiable; especially when you have 6years of excellent property inspection reports and never any warnings or concerns raised. They lie to you and only own up when a subject access request is submitted. Be cautious, keep all emails and communications with them and when it comes to tenancy terminations I advise just use the TDS to support you!

Mat · 17 July 2023

★★★★★ 4/5

Trustpilot

Professional and friendly agents

Prospect have been very professional and friendly whilst organising the tenancy for our flat in Reading. Chira Gavaghan and Beckie Baxter in particular were extremely receptive, attentive, and helpful throughout the entire sign-on process. The only detriment to Prospect's business is their use of GoodLord, who failed multiple times to follow up on referencing, ultimately causing major delays in our signing and a lot of unnecessary worrying regarding our move! Both Chira and Beckie were extremely reassuring during this, and I am grateful for their pragmatism and helpfulness.

Jasmine · 14 July 2023

★★★★★ 5/5

Trustpilot

Great Service

We’ve rented our property through Prospect for more than 10 years and received great service. Our current Property Msnager, Nikki Gardner, is very professional and very responsive to any questions and requests. It’s also been very reassuring to have Joanne Kay, the Senior Manager, as an ongoing point of contact

Paul · 15 May 2026

★★★★★ 5/5

Trustpilot

Nikki from Prospect Wokingham was…

Nikki from Prospect Wokingham was brilliant in helping us sort out our boiler. Really went out of her way. Very professional.

Stephen · 10 August 2026

★★★★★ 5/5

Google

Phenomenal customer service; Megan was excellent at keeping communication channels open and clear at all times and very helpful! Always friendly and more than happy to answer any questions we've had along the way! Thank you!

Abi · 24 June 2025

★★★★★ 5/5

Google

I am currently in the process of buying a property listed by Prospect, and I couldn’t be happier with the service so far. I’ve been working with Asmita, and she has been incredibly nice, helpful, and friendly throughout the entire process. She has made everything much easier and more comfortable for me. Thank you, Asmita, for your excellent support!

Pratap · 16 February 2026