Gascoigne Halman Alderley Edge reviews

★★★★★ 5/5

Trustpilot

Truly outstanding service.

They say moving house is one of the most stressful things you can do in life and whilst this was definitely true for us, our experience was made less stressful by dealing with Lucy at the Wilmslow branch. Her professionalism was second to none. The purchase nearly fell through on a couple of occasions but Lucy really went to bat for us going over and above to ensure the purchase went ahead. The after sales service received was also fantastic. I can't recommend Gascoigne Halman enough and especially Lucy.

Ali · 17 February 2021

★★★★★ 5/5

Trustpilot

Truly outstanding service.

They say moving house is one of the most stressful things you can do in life and whilst this was definitely true for us, our experience was made less stressful by dealing with Lucy at the Wilmslow branch. Her professionalism was second to none. The purchase nearly fell through on a couple of occasions but Lucy really went to bat for us going over and above to ensure the purchase went ahead. The after sales service received was also fantastic. I can't recommend Gascoigne Halman enough and especially Lucy.

Dulcie · 17 February 2021

★★★★★ 1/5

Trustpilot

Frances Mason used our family and encouraged gazumping offers IMO

Frances Mason used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and buyers carry on viewings in our opinion to gazump us. She knowing didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale. She let us pay for searches while using us a pawn. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission. Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.

Darren · 6 November 2020

★★★★★ 1/5

Trustpilot

DISAPOINTMENT

What went wrong? Well I was advised by this agency that the property had come off the market once my holding deposit was paid. Upon submitting my credentials for referencing which was with let alliance, I was advised by "Charlotte" a representative at Gascoigne Halman that the landlord has gone with another offer and would rather refund my holding deposit then proceed with my application. Honestly Disappointed with the service provided by this agency. WOULD NOT RECOMMEND GOING WITH THIS AGENCY

Chrissy · 9 December 2024

★★★★★ 5/5

Trustpilot

Great Service!

Steph and the team at Gascoigne Halman were fantastic. They were friendly, pro-active, and helpful in getting us into our new home.

Rob · 3 April 2025

★★★★★ 5/5

Trustpilot

Thankyou Gascoigne Halman!

It has been a real pleasure dealing with Dominic at Gascoigne Halman's Wilmslow branch. We dealt with a number of Wilmslow agents during our search and in comparison our experience with Dominic went above and beyond. I look forward to working with Gascoigne Halman again in the future.

Samuel · 13 December 2019

★★★★★ 5/5

Trustpilot

Gasgoine Halman, Wilmslow

We sold our house through Gasgoine Halman, Wilmslow. They were extremely professional and attentive to all requests. From the individuals who showed our house to prospective purchasers, through to the office staff, particularly thanks to James Coppock and Markus Jolleys, we felt like they really looked after us and everyone at the branch was up to speed on how the sale was progressing. Really impressed and would recommend to anyone thinking of selling their house.

David · 15 February 2021

★★★★★ 1/5

Trustpilot

Absolutely disgusting

Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude

Andrea · 18 May 2026

★★★★★ 5/5

Trustpilot

Thank you to Angela and the team at the…

Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase. You provided an excellent and stress free service . Thank you

Julian · 11 August 2024

★★★★★ 5/5

Trustpilot

Thank you to Angela and the team at the…

Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase.You provided an excellent and stress free service .Thank you

Julian · 11 August 2024

★★★★★ 1/5

Trustpilot

I wish I could give this letting agency…

I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk. I feel the landlord/letting agency seem more interested in taking your money than providing a habitable living space. They’ve shown nothing but negligence and disregard for their tenants.

Customer · 25 August 2024

★★★★★ 5/5

Trustpilot

We recently sold our house with…

We recently sold our house with Gascoigne Halman Wilmslow and they were excellent from start to finish, everyone we delt with was very professional and very very nice. Dominic who ultimately sold the house very quickly, I can’t recommend highly enough, he’s very calm, knowledgable and a pleasure to deal with. We not hesitate to sell our next property with Dominic and the team.

Buster · 22 February 2022

★★★★★ 3/5

Trustpilot

Depends on what you want

Very good when dealing with renting out a property. Great, fast communications, friendly service. However, managing the property is below par. I have to chase up things and still waiting for a contractor re heating in the freezing temperatures.

Zsuzsa · 26 November 2025

★★★★★ 5/5

Trustpilot

Highly recommend, especially Dominic

We were delighted with Gascoigne Halman’s service, when buying a property through them. They always went over and above. In fact I think our purchase might have fallen through but they kept it all on the rails. We will sell our house with them if we ever move. Dominic is fantastic. He always knew everything about the chain, and did loads to keep it all moving forward.

Eleanor · 10 February 2021

★★★★★ 1/5

Trustpilot

very poor customer service

Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers

David · 2 August 2021

★★★★★ 5/5

Trustpilot

Purchase

I have recently bought a property with Gasgoin Halman in Bramhall-amazing customer care from Liz and Dan all went very smoothly and the conveyancing completed for a freehold / vacant house in just 4 weeks....! I'm a very happy customer !

PAULA · 18 October 2025

★★★★★ 5/5

Trustpilot

Lymm Branch

A big thank you to all staff at the Lymm branch and especially to Sam who dealt with the sale of my late mums house, Sam kept me updated at all times and was very professional, I would highly recommend Gascoigne Halman…. Laura Toseland

Laura · 11 July 2023

★★★★★ 1/5

Trustpilot

Very Poor Customer Service!

the lettings division are very poor, they are very quick at taking your money, but when something goes wrong they take an eterinty to return or respond to emails or telephone calls. Once you have vacated you cant get your secured dposit back, again the communication process and customer service is no existant.

Maxine · 12 May 2025

★★★★★ 5/5

Trustpilot

Highly recommended

We recently sold and bought our new home through Gascoigne Halman in Macclesfield. From valuation to completion the service & support has been excellent. Gascoigne Halman not only found us fantastic buyers but found our dream home and we couldn’t be happier! The whole team provided a great service with a particular shout out and thank you to the Manager, Matt for his communication and support throughout to drive our sale and purchase forward.

Caroline · 1 July 2024

★★★★★ 5/5

Trustpilot

Gascoigne Halman Macclesfield Office

We recently sold our property through Gascoigne Halman Macclesfield office and are now renting from them. We have been pleased with the professional service they offer, all the staff have been pleasant and helpful. Thanks to all the Team and special thanks to Adam and Lisa.

Theresa · 6 February 2023

★★★★★ 5/5

Trustpilot

Gasgoign Halman Wilmslow & James Coppock

Both myself and my parents sold our properties through Gascoigne, looked after by James Coppock and the team. As always fantastic support and delivery along with a very honest approch to ensure we as sellers and for myself also a purchaser of another property through James a simple and effective service. Highly reccomend James and the team. Thanks Tom

Mr · 10 February 2021

★★★★★ 5/5

Trustpilot

Excellent professional service

Excellent professional service and communication from going on the market to completion 8 weeks later. With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy

Alison · 16 December 2019

★★★★★ 1/5

Trustpilot

Terrible experience with this company

Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!

Karla · 8 July 2024

★★★★★ 4/5

Trustpilot

Great staff

I sold my property through Gascoigne Halman in Frodsham. The girls in the office were extremely helpful, helped me to understand what was happening and I sold my property within 2 weeks. I can’t thank them enough

Mrs · 2 August 2025