Every review we hold for the Alderley Edge office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotRental property- flea infestation
I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.
Rebecca · 24 October 2020
★★★★★ 1/5
TrustpilotRUDE
RUDE!
I sent a polite enquiry through regards a property and received a 1 liner reply....no hello, thanks, nothing.
If that's how you speak with potential clients, then you don't deserve clients to have!!
Disgusting customer service.
ANON · 7 October 2024
★★★★★ 1/5
TrustpilotUsed Gascoigne Halman Lettings to…
Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!
Julia · 8 January 2020
★★★★★ 5/5
TrustpilotLucy at Gascoigne Halman in Wilmslow is…
Lucy at Gascoigne Halman in Wilmslow is so knowledgeable and extremely helpful. I could not recommend her highly enough, a true professional.
Bec · 31 January 2022
★★★★★ 1/5
TrustpilotCash Buyer with no cash!
We put our house on the market in July 2018 with G&H, Wilmslow. We sold it within 3 weeks to the ideal buyer: a cash buyer living in rented accomodation in the same village. So the house was marked sold and we had no further viewers.
Things then went very slowly; we thought the purchaser's solicitor was awful at his job. However by October we were still no closer to exchanging contracts and finally discovered that our ideal cash buyer in fact DID NOT HAVE THE FUNDS to purchase. So we wasted a perfect summer for selling a house and did not manage to find another buyer (through another Estate Agent) until Jan 2019.
As far as I'm concerned this is entirely G&H's fault; they should have made sure that the cash buyer did indeed have the funds and got written proof. Otherwise what am I paying them for?
My advice to anyone else selling a house is if you are told they are a cash buyer, make absolutely certain that they have the money and get written proof.
Chris · 19 May 2019
★★★★★ 5/5
TrustpilotSale branch = excellent
Review re: Sale branch. We've just bought our first house, with GH as the agent. We had to deal with lots of companies and individuals throughout the process - very few were as helpful as the team in the Sale branch. They were really helpful from the first viewing to completion, especially during a period when we were finding it difficult to motivate both sets of solicitors.
CR · 8 October 2020
★★★★★ 5/5
TrustpilotGreat service lovely to deal with James…
Great service lovely to deal with James kept me updated throughout my purchase. I would highly recommend
Helen · 13 February 2021
★★★★★ 5/5
TrustpilotExcellent service
The team at the Wilmslow office were all really helpful with the sale of our previous house and the purchase of our new house. Great communication and never ever pushy. Will use again.
Felicity · 13 December 2019
Agent replied · 19 September 2023
Hi Felicity, many thanks for the review. If we can ever assist in the future please do contact us.
★★★★★ 5/5
TrustpilotGascoigne Halman Wilmslow - Highly Recommended.
We recently sold our house through Gascoigne Halman in Wilmslow. The whole team provided a well joined-up service at all levels.
Whilst the conveyancing process proved to be tortuous Gascoigne Halman provided great support, with a special shout out for Lucy who proactively worked closely with all parties to help to drive the transaction to completion.
Highly recommended.
Rob · 16 March 2021
★★★★★ 5/5
TrustpilotBest in the region.
I have used seven or eight estate agents in the area and I have to commend Peter Gregg and Amanda Titterton at the Chapel-en-le-Frith office as the best in the region. Pete and Amanda dealt with my sale with efficiency, politeness, discretion and friendliness in the face of some considerable difficulties. I cannot recommend them more highly.
Graham · 27 February 2021
★★★★★ 1/5
TrustpilotI went to view a property in Sale on…
I went to view a property in Sale on Saturday and was advised of a lot bigger property(sqm)by the agent from Gascoigne Halman.After telling him how much I had as deposit,on Monday the office rang me and told the property I saw is gone and trying to sell me a more expensive property.What a shame!!!!
Popsy · 28 June 2021
★★★★★ 5/5
TrustpilotGreat Service, good value.
It was a pleasure to deal with James at Gascoignes in Wilmslow. very responsive, reliable and kept us in the loop.
Definitely recommend them for your house sale.
Jo · 13 December 2019
Agent replied · 19 September 2023
Thank you for the review. If we can ever help in the future please do not hesitate to contact us.
★★★★★ 1/5
TrustpilotVery disorganised
Wished to make a cash offer on a property, was told viewings were fully booked and was not even offered to have a video viewing of it. If I were the seller I'd be appalled that potential buyers and potential achievement of a higher price were sent away.
Barbara · 14 April 2022
★★★★★ 1/5
TrustpilotAvoid!
Advertised a flat to rent with the wrong information on it and put it down to a 'clerical error', meaning we had to find alternative accommodation at very short notice. Avoid
Joe · 25 July 2023
★★★★★ 1/5
TrustpilotAvoid!
Advertised a flat to rent with the wrong information on it and put it down to a 'clerical error', meaning we had to find alternative accommodation at very short notice. Avoid
Alan · 25 July 2023
★★★★★ 5/5
TrustpilotExcellent company
Excellent company, dealing with Tom Slater in the purchase of a house. Great communication and thorough process with regular updates. Cant ask for much more.
Chocolateboy_100 · 22 November 2023
★★★★★ 5/5
TrustpilotGreat Estate Agent
Lucy Kershaw @ the Wilmslow branch was absolutely amazing throughout the purchase process. She got this deal over the line with her hard work and dedication to the matter. I would recommend Gascoigne Halman and Lucy especially to anyone thinking of buying/selling a property
Gavin · 31 January 2022
★★★★★ 5/5
TrustpilotProfessional and friendly
I have dealt with Gascoigne Halman for a few house sales/purchases and I always find them professional and friendly to deal with. They are happy to help provide advice when requested, and have always managed to find a sale for me at the price I wanted.
James · 10 February 2021
★★★★★ 5/5
TrustpilotGascoigne Halman Wilmslow offered an…
Gascoigne Halman Wilmslow offered an outstanding and professional service for selling our house. They went over and above the call of duty and I'll single out Lucy Kershaw for special mention. Highly recommend and I would use their service again.
Keamus · 31 January 2022
★★★★★ 5/5
TrustpilotHelpful throughout purchase of flat
David · 18 September 2024
★★★★★ 1/5
TrustpilotAppalling
I’m only leaving one star because I can’t leave zero.
The staff in the lettings department in Didsbury are dreadful.
Inefficient, unprofessional, unethical and dishonest.
Landlords and tenants should avoid at all costs.
Customer · 28 August 2021
★★★★★ 5/5
TrustpilotAbsolutely fantastic experience with…
Absolutely fantastic experience with Lucy and the rest of the Wilmslow team. We chose to buy and sell with Gascoigne Halman and the whole process was a breeze. Couldn’t recommend them enough!
Amy · 9 February 2021
★★★★★ 5/5
TrustpilotExcellent service sold our property in…
Excellent service sold our property in a week and for the full asking price !
What more do you need ?
Peter · 10 February 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
