Every review we hold for the Ainsdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhat can I say 5 star service from start to finish, Ross and Chris are both very professional and nothing is too much trouble for them.
I would definitely recommend Spencer Gordon, and if I ever move again, I will certainly use them.
Sue · 27 July 2023
Agent replied · 30 October 2023
Thank you Sue, much appreciated.
★★★★★ 5/5
GoogleAlongside being extremely pleasant characters, Ross and Chris are very professional and without question eased the stress of our house move. They work very hard and are clearly customer focused. If only every business conducted themselves in the same manner as Spencer Gordon then life would be so much easier. A big thank you for all that you did for us.PositiveResponsiveness, Quality, Professionalism, Value
Rick · 26 August 2020
Agent replied · 7 June 2023
Thank you Rick for your kind words. Really appreciated.
★★★★★ 5/5
GoogleI would highly recommend this estate agents, friendly, professional service all the way through from buying and selling, excellent communication. They went over and above in helping us to find a property in challenging times and selling our own. After using other large estate agents we found this company much more helpful and professional.
Jacqueline · 7 June 2022
Agent replied · 7 June 2023
Thanks Mrs McKee, hope you're settling in to your lovely new home!
★★★★★ 5/5
GoogleReally helpful and professional from start to finish. Always at the end of the phone / email whenever you need anything and willing to spend the time discussing any resolving any issues promptly. Took on board exactly what it was we were looking for and found us our perfect home :)PositiveResponsiveness, Professionalism
Jen · 26 August 2022
Agent replied · 7 June 2023
Thank you Jen, really appreciate your kind words.
★★★★★ 1/5
GoogleBe careful if you rent - even if you leave your property clean and tidy they charge extortionate cleaning fees and hold onto your deposit until you agree for the fees to be deducted. I was held to ransome and I was ignored by the company when I advised that I could hire a cleaner for much cheaper if needed. Very unprofessional company.
Travels · 7 June 2020
Agent replied · 7 June 2023
Hello "travels46649" thank you for your review. Unfortunately we have no record of you or any rental deposit issue. Please could you contact Spencer Gordon 01704 570008 to provide more information and we will try and help. Thank you.
★★★★★ 5/5
GoogleExceptional service from start to finish- Chris and Ross supported us throughout the entire process. We couldn’t be more grateful and would highly recommend their services.
Lucy · 20 August 2025
★★★★★ 5/5
GoogleChris and Ross provided an excellent service. They were courteous and professional, and kept me updated on events. The house sold quickly and for a decent price. I would recommend their services to anyone.
Andy · 26 December 2023
Agent replied · 23 October 2024
Thanks Andy.
★★★★★ 5/5
GoogleThe property sold very quickly reasonably close to the asking price. The agent had sold a number of similar properties in the complex that ours was located and their knowledge certainly prove extremely valuable. I would highly recommend Spencer Gordan Estate Agents if you are looking to buy or sell property in the Southport area.PositiveResponsiveness, Quality, Professionalism
Robert · 26 August 2021
Agent replied · 7 June 2023
Thank you Mr Shadwell.
★★★★★ 5/5
GoogleSpencer Gordon have provided a first class service at a time which, in general, has proved very difficult to conduct business. Chris and Ross are both very efficient and professional. They kept us well informed at all times and took all the pressure away from us. It felt like a very personal service. I would strongly recommend them.
Barbara · 7 June 2021
Agent replied · 7 June 2023
Thank you Mrs Bowler for your lovely review. So glad we could help you.
★★★★★ 5/5
GoogleRoss and Chris helped us with our house move in 2023. They were really supportive and happy to advise on any and all queries we had along the way. We will be certain to use them again in future moves!
David · 13 July 2023
Agent replied · 30 October 2023
Thank you Mr Morgan.
★★★★★ 5/5
GoogleA refreshing change to deal with such a professional, proactive and friendly company when in the stressful position of selling your home. Always going that extra mile for their customers, I would highly recommend the services of Chris and Ross. You can be sure they will do their all to get your transaction over the line. Thanks lads!PositiveResponsiveness, Quality, Professionalism, Value
Gill · 26 August 2020
Agent replied · 7 June 2023
Thanks Gill - really appreciate your feedback and yes we do always try and get the house sales "over the line". Thanks and take care.
★★★★★ 5/5
GoogleI purchased a property through Spencer Gordon which left me wishing I’d sold my own property through them. Chris & Ross intervened in my own sale, chasing various elements through to conclusion. Without their proactive and tenacious approach, I believe we would not have achieved the result within the timeframe. Thank you for your support through this stressful period.PositiveResponsiveness, Quality, Professionalism
Sylvia · 26 August 2020
Agent replied · 7 June 2023
Thanks Sylvia, glad we could help. Your bungalow will be amazing with the changes and renovation you have planned. good luck!
★★★★★ 5/5
GoogleThe one thing that everybody requires when purchasing or selling a property is for all involved in the transaction to be subscribed to providing frank, precise and speedy information and show that they care. Spencer Gordon have that in abundance, they provided a fair service to both the seller and the buyer. Thank you.PositiveResponsiveness, Professionalism
Terry · 26 August 2021
Agent replied · 7 June 2023
Thank you Terry, we really appreciate your kind words.
★★★★★ 5/5
GoogleAmazing service from spencer and gordon can't fault in any way. Recently a sold a house with them and they were brilliant always on hand to help and did their best to help get the sale through quickly.
George · 27 February 2025
★★★★★ 5/5
GoogleProfessional, friendly, helpful and always available are just a few words to describe Ross and Chris. A First Class service was provided by Spencer Gordon throughout our sale and I highly recommended them. They even referred us to the best conveyancing solicitor we've ever used.
Gary · 9 December 2022
Agent replied · 30 October 2023
Thanks Gary.
★★★★★ 5/5
GoogleSpencer Gordon were excellent throughout the sale of our property. The full asking price was achieved within 9 days. Both Chris and Ross were very professional throughout the process, keeping us informed at every stage. We have no hesitation in recommending their services.
D · 7 June 2020
★★★★★ 5/5
GoogleWithin a week of putting my aunts flat on market we went into total lockdown! In spite of all the restrictions still in place Chris and Ross only a phone call away . They made what was a difficult time easier and did all they could to make the sale go smoothly.PositiveResponsiveness, Professionalism
Lillian · 26 August 2021
Agent replied · 7 June 2023
Thank you Mrs Brignull for your lovely review. Glad we could help you.
★★★★★ 5/5
GoogleThey say that moving house is one of the most stressful things in life, and that statement was made before the current state of chaos in the housing market. However, Spencer Gordon acted professionally, swiftly and considerately, and made the sale an extremely easy transaction. Thank you Spencer Gordon team!!!PositiveResponsiveness, Quality, Professionalism
David · 26 August 2021
Agent replied · 7 June 2023
Thank you Mr Summerlin, very kind words.
★★★★★ 5/5
GoogleI was very pleased with the way they handed are sale of the house. They kept us informed all the time to let us know how far ahead the sale is going and they were always there to answer any questions I had, very pleased with the service and would highly recommend them.
Colin · 7 June 2021
Agent replied · 7 June 2023
Thank you Colin for your kind words, so glad we could help you.
★★★★★ 5/5
GoogleWe bought our last house through Chris and Ross and sold it 3 years later through them.
Excellent estate agent's.
Thanks again for your expertise.
Regards Stan & Elaine .
Stan · 21 November 2023
Agent replied · 23 October 2024
Thanks Stan.
★★★★★ 5/5
GoogleI am not a fan of estate agents so don’t give top marks lightly but Chris added value throughout the process, he understands an estate agent needs to be able to complete a deal and not just slap it on rightmove and sit back.PositiveValue
Pops · 26 August 2022
Agent replied · 7 June 2023
Thank you Mr Carroll for your review, we really appreciate the feedback.
★★★★★ 5/5
GoogleChris and Ross did exactly what I asked. They returned phone calls immediately, answered my many questions and were very respectful and professional at all times. Spencer Gordon have excellent local knowledge and this achieved the full asking price within days, faultless from start to finish. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Andrea · 26 August 2021
Agent replied · 7 June 2023
Thank you Andrea. Glad you are happy with our service.
★★★★★ 5/5
GoogleProfessional, friendly & incredibly helpful are just a few words to describe Spencer Gordon. I was referred to good solicitors & surveyors who provided great service too. In my opinion, Spencer Gordon made selling my home of 20 years a pleasure. Thank you
Evanthia · 10 September 2022
Agent replied · 7 June 2023
Thank you for your kind words. Glad to have been able to help you.
★★★★★ 5/5
GoogleAlways give a service which is outstanding and profecional.This is the second home they have sold for us within a couple of days putting it on the market .Great communication skills between buyer's,ourselves and solicitors .we can't thank them enough. Joy and Paul Arslanian
Joy · 12 July 2022
Agent replied · 7 June 2023
Thank you Joy, so pleased to have been able to help.
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