Every review we hold for the Ainsdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleChris and Ross of Spencer Gordans Estate Agents were excellent. They strike a perfect balance between the professional and the personal. They sold the house very quickly for a good price. Moreover, they went above and beyond the classic estate agent remit and assisted me selling Dads house from the other side of the country - and kept us both in constant communication, as well as interacting with the solicitor and buyer whenever needed.
I couldnt ask for more.
USE THEM.
Jeff
Jeff · 14 February 2026
Agent replied · 14 April 2026
Thank you Jeff, really appreciate your kind words.
★★★★★ 5/5
GoogleI recently bought a house that was advertised through Spencer Gordon, they were super helpful with everything worked hard to keep things moving on both sides and went above and beyond to help me even after completion. I wouldn’t hesitate to recommend them. I’m now happily in my dream home. Thanks to Ross and Chris for everything in helping me buy the home I never thought I’d ever have!
Gavin · 21 December 2025
Agent replied · 14 April 2026
Thank you Mr Brown.
★★★★★ 5/5
GoogleRoss and Chris were fully involved in making things happen when the chain we were in stalled. Other involved agents went missing when it got difficult although they talked a good job. I thank Spencer & Gordon for a good job in a bad situation.
The first contact I had was with Ross when he gave me a valuation on my deceased mother’s flat. This was so useful as I had told him I had a buyer. Consequently I sold the flat privately but he did value our house. Luckily it sold very quickly with Ross conducting the viewing and negotiating the deal.
It is no wonder that Spencer and Gordon have more boards in front of properties for sale in the Ainsdale and now Birkdale area. A really professional team!
Steve · 9 October 2024
Agent replied · 23 October 2024
Thank you Steve, much appreciated.
★★★★★ 5/5
GoogleThanks to Ross and Chris for getting us over the line. The original photos and viewings were good and a buyer soon found but the team were really good keeping both sides on the same page as things dragged on with the purchase of the freehold and the delay at the Land Registry. But we made it; and at a very competitive rate
Nick · 20 April 2025
Agent replied · 28 May 2025
Thanks Nick - it was a tricky one but we got there in the end!
★★★★★ 5/5
GoogleOur property was listed with Spencer Gordon in early 2025 anticipating Probate issues would be resolved within a reasonable timeframe. Unfortunately this was not the case and we experienced protracted delays to finalise the necessary documents. We have finally completed today. Chris and Ross have been brilliant throughout working tirelessly with us and potential buyers. At one point our delays resulted in the loss of buyer from whom an offer had been accepted but Spencer Gordon very quickly found another. They have communicated developments frequently and covered numerous requests for buyers to gain access for surveys and tradesmen etc. They are a pleasure to work with always. Great agents to choose.
Geoff · 14 February 2026
Agent replied · 14 April 2026
Thank you Geoff. Glad we got there in the end!
★★★★★ 5/5
GoogleChris and Ross made a very stressful time stress free. We loved their can do attitude. They took all pressure away from us by doing all the viewing themselves, giving feed back and keeping us informed throught the whole process. We applaud you. Thanks so much . 5*
Gina · 14 September 2025
Agent replied · 7 June 2023
Thank you Gina. Hope you are enjoying your new home. I know your buyers are!
★★★★★ 5/5
GoogleChris and Ross were helpful and professional. When Chris came to view our house and value it he also took measurements. When we had found a property, Chris came and took photographs. We were sent a description of our property to check and by about 5.30 pm our property was on the Rightmove Web site. Chris and Ross conducted all the viewings and whilst we lost our first buyer because of changes in the interest rates we had a new buyer within about 3 weeks. Ross was very kind and calm on the day we moved, as we lost our keys, and found them! We finally handed them over and set off for our new home.
Gerard · 12 December 2023
Agent replied · 23 October 2024
Thank you.
★★★★★ 5/5
GoogleWe bought a property marketed by Spencer Gordon.
We were looking in a particular area, and were interested in one house that came up on their site. We made an appointment and were 1st to view. We liked it enough to make an offer there and then.
It was accepted, as we were well advanced with our sale.
After that, the agents were totally helpful, and gave us every consideration. We had a few wrinkles along the way, and they did everything to make things happen.
Chris and Ross were always ready to respond to our calls, relay our concerns and seek solutions that worked for all parties.
When the completion day came, and the we arrived at the house with a truck full of stuff - there was Ross , - with the keys!!
Thanks Chris. Thanks Ross.
*****
John · 21 November 2023
Agent replied · 23 October 2024
Thanks John.
★★★★★ 5/5
GoogleSelling our mum's house was an emotional experience for us. Ross and Chris were always sensitive and understanding of our situation throughout the selling process. We chose them over other estate agents because we felt we could trust them: they were certainly more approachable and genuine than some of the other agents we contacted. You will not be disappointed by Spencer Gordon Estate agents if you want a more personal service by professionals who do their utmost to provide a better experience of selling your house, which can be stressful at the best of times. They certainly eased the stress for us! Highly recommended!
Gill · 1 June 2023
Agent replied · 30 October 2023
Thank you Gill.
★★★★★ 5/5
GoogleRight from the start and enquiring about selling our family home, Ross and Chris were amazing. The information they gave me and knowledge about everything that I needed to know about the sale gave me reassurance that I was in safe hands throughout the whole process, especially as I live away. Nothing was ever too much trouble and they were always on the end of the phone if I needed anything.
I would highly recommend Spencer Gordon to anyone looking to sell their home. Thank you Ross & Chris for everything, you are both true professionals.
Kirsty
Kirsty · 9 March 2023
Agent replied · 30 October 2023
Thank you Kirsty.
★★★★★ 5/5
GoogleSpencer Gordon have just overseen the sale of my parents house in Ainsdale. I chose them as not only were they were the nearest in distance but extremely knowledgeable of the area and what sale price we could realistically achieve as neither myself nor either of my siblings have lived in Ainsdale for many years.
After handing them the keys to the property they oversaw all the viewings and kept me informed after each potential buyer had visited.
They made a potentially inconvenient experience very straightforward.
Thank you Ross and Chris.
Martin · 21 December 2024
★★★★★ 5/5
GoogleI would recommend Spender Gordon Estate Agents. From the initial valuation my brothers and I felt we were in good hands. Selling Mum’s house was an emotional time. It was felt that Spencer Gordon was the right company. They go the extra Mile for both Sellers and Buyers.
I could do an A-Z of positive comments but will keep it concise. A for Area-good local knowledge, C for Communication, E - for Experience, K for Knowledgeable, L for Listening, P for Professional, Q for Qualified, S for Service and T for Trustworthy
Thanks Chris and Ross
Denise · 7 February 2023
Agent replied · 30 October 2023
Thank you Mrs Green.
★★★★★ 5/5
GoogleSpencer Gordon dealt with the sale of our property. From first contact with the team we were impressed with the high level of service received. Ross and Chris were approachable and friendly whilst professional with exceptional knowledge of …
A · 14 April 2025
Agent replied · 20 May 2025
Thank you for your review, I'm really pleased we could help.
★★★★★ 5/5
GoogleAn outstanding service from Ross and Chris at Spencer Gordon!
We, unfortunately, had a very poor service from a very well known Southport Estate Agent and only wish we had gone to Spencer Gordon to sell our home. However, we were fortunate to purchase our now new home, which was sold through Spencer Gordon. All through the process both Chris and Ross, went over and above to help us, even though we were not their client.
Safe to say, if you are thinking of selling your home, I would highly recommend Spence Gordon, without a doubt.
Thank you again, Chris and Ross, we appreciated all your support and guidance throughout.
Carole · 10 October 2022
Agent replied · 30 October 2023
Thank you Carole.
★★★★★ 5/5
GoogleI would like to say a massive thank you to Ross and Chris at Spencer Gordon for their professionalism and efficient manner when I found myself in the position of having to sell my parents home. I literally handed them the keys and told them “to just do it” as I found the whole situation overwhelming and heartbreaking. They set up viewings, handled offers and recommended a fabulous solicitor. The property was sold within 36 hours and for considerably more than the asking price.
Ross and Chris kept me up to date on any developments and I felt I could ring them or pop my head into the office anytime.
I would highly recommend them - without a doubt.
Thank you Ross and Chris, selling the childhood home was not an easy decision but you took the worry and stress off my shoulders making it much easier. for me.
Regards Rachel.
Rachel · 10 September 2022
Agent replied · 7 June 2023
Thank you for the lovely review.
★★★★★ 5/5
GoogleRoss and Chris provided an excellent service when selling my family home. They acted with sensitivity, politeness and professionalism from my first tentative enquiry to the final viewing and completion. Processes were explained and queries dealt with in a helpful manner. Communication between Ross and Chris ensured they both knew what was happening and they were both able to support and help. I would highly recommend Spencer Gordon.
KAREN · 18 September 2023
Agent replied · 30 October 2023
Thank you so much for your kind words.
★★★★★ 5/5
GoogleThe Team at Spencer Gordon Estate Agents in Ainsdale offered a professional and first class service to me whilst I was buying a new property. The levels of transparency and excellent communication were exceptional both with Chris and Ross - nothing was ever too much trouble and they replied to my queries immediately. There are many estate agents both independently and online, all of whom I have used however I have to applaud Spencer Gordon as being top of the tree (and I wouldn't use an online agent at all - ever). Finally I was so delighted with Spencer Gordon Estate Agents that I dropped off a thank you card and a bottle of bubbly - that doesn't happen every day! Thanks Chris and Ross - I have great pleasure in writing this review and recommending you to others and if there were 6 Stars to click I would have!PositiveResponsiveness, Professionalism
Marie · 26 August 2022
Agent replied · 7 June 2023
Thank you Marie, love your comment about 6 stars!
★★★★★ 5/5
GoogleWe were buyers through Spencer Gordon Estate agents and are very grateful for all the help and advice Chris gave us. He kept the process going when solicitors were flagging and was always at the end of the phone when we needed help. I would definatly recommend Spencer Gordon they ensured that everything ran smoothly with our move from rural Wales to sunny Southport, all done quickly and smoothly thanks to Chris.PositiveResponsiveness, Professionalism
Judith · 26 August 2022
Agent replied · 7 June 2023
Thank you Mrs Hughes, you have bought a beautiful house.
★★★★★ 5/5
GoogleSpencer Gordon recently sold our property. Both men work personally with their clients. Their ‘hands on’ approach was evident from the start when they lined up and carried out multiple viewings in the first week. This lead to the property being sold within 48 hours of going to market.
During the next six months of which was very difficult for everyone in the chain due to the lockdown they supported all parties and made sure that the sell stayed on course.
I want to thank Chris and Ross for their professionalism, work ethic and person touch in dealing with our property. I would highly recommend this estate agent to anyone in the Southport/Formby areaPositiveResponsiveness, Quality, Professionalism
F · 26 August 2021
Agent replied · 7 June 2023
Thank you very much Mr Campbell. Glad to hear you've been happy with our service.
★★★★★ 5/5
GoogleSpencer Gordon are an excellent local estate agent.I initially chose them as they were the only Ainsdale estate agent manning their offices during COVID. They handled the sale of my father's house quickly and efficiently. Found a buyer within days, and then found a new buyer almost immediately when the first buyer dropped out. The two owners Chris and Ross were a pleasure to deal with.They also helped arrange the house clearance. Could not have been happier. A great example of a local business that cares about its customers.PositiveResponsiveness, Quality, Professionalism, Value
Clive · 26 August 2021
Agent replied · 7 June 2023
Thank you Clive, so glad we could help.
★★★★★ 5/5
GoogleChris and Ross at Spencer Gordon were enthusiastic, utterly competent and very professional in their selling of my Mother's house which they did within 24 hours of it going on the market. This was at the marketed price too. They kept us informed all the way through the process and guided us through, what was both an emotional and stressful time, revealing their personal and empathetic approach to their business. It was a great relief to have two people, both of whom knew what was happening with the sale of the property and who could be approached at any time for information without feeling you were making a fuss! They were also very proactive throughout the whole process by making sure that all parties were communicating and working together.
I wouldn't hesitate to recommend SPENCER GORDON to sell your property; a fact borne out by the fact that my daughter and son-in-law are also using them and are due to move shortly.
Many thanks to Chris and Ross for their brilliant service!
With best wishes for the future.
C.D.WilliamsPositiveResponsiveness, Quality, Professionalism, Value
Ceri · 26 August 2021
Agent replied · 7 June 2023
Thank you Mr Williams. Your kind review is very much appreciated.
★★★★★ 5/5
GoogleWe can’t recommend Spencer Gordon highly enough. They were quick to get our house on the market and were able to sell it in just 24 hours! Chris and Ross made us feel at ease from day one and provided an exceptional service. They were efficient, professional and kept us well-informed throughout the whole process of selling our house. We found that they were always keen to help and nothing was ever too much trouble!
We’d like to say a huge thank you for making selling our house an enjoyable experience.
Mr and Mrs HoughtonPositiveResponsiveness, Quality, Professionalism
Mark · 26 August 2021
Agent replied · 7 June 2023
Thank you Mr Houghton for your review, we really appreciate it and the chocolates have already gone down a treat! We wish you every happiness in your new home.
★★★★★ 5/5
GoogleFrom start to finish both Chris and Ross were very proactive and professional with every aspect of their service. The photographs and descriptions of our home were perfect. Chris had people in to view our home immediately and we sold our house for full asking price within the first week. We did have four estate agents come to give us quote etc but we were particularly impressed how invested in the whole process of marketing and selling both Chris and Ross were. After we sold our house, even though Spencer Gordon were not involved in our purchase (which went wrong) Chris continued to help and give us advice to try and move things along for us. He absolutely went above and beyond. He kept in constant contact with us to see if he could provide direction and help. We would without doubt recommend Spencer Gordon to anyone looking to sell their home. we found them to be totally professional, extremely knowledgeable about the market place and so responsive to queries. Thank you bothPositiveResponsiveness, Quality, Professionalism, Value
Martyn · 26 August 2021
Agent replied · 7 June 2023
Thank you Martyn for your kind words, really appreciated.
★★★★★ 5/5
GoogleFrom start to finish, both Chris and Ross were excellent. The process and their approach differed from other estate agents we’d dealt with in the past. Spencer Gordon were proactive and supported both our sale and our purchase, providing guidance and reassurance. They were quick to reply to queries and kept us updated throughout. I can highly recommend both Chris and Ross if you’re looking for a professional, genuine service. Thank you both for your hard work.PositiveResponsiveness, Quality, Professionalism
Laura · 26 August 2021
Agent replied · 7 June 2023
Thank you Laura, lovely words. You have a great house there and i'm sure you will all be really happy in Aindale.
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