Trusted Agent profile · Cumbria
Verified
★★★★★
1,264 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,264 reviews on three platforms, rated 4.6 out of 5 overall.
1,101
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
162
Reviews on Trustpilot
All 7 offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI found the staff at Your Move, Carlisle more than went the extra mile to try and facilitate a very difficult house moving chain. We have now all completed our sales, and I have to give Your Move Carlisle a very big thank you.
Thank You Patricia it was a pleasure working with you. I wish you & your family every happiness in your new homes in Cumbria. Kind regards Melanie
5/5
GoogleFrom my initial enquiry about letting my property, to finding a tenant and then ongoing management of queries, Melanie and her team at Carlisle have always been helpful, considerate, professional and efficient. Thanks for a great service.
Thank you Sarah for the great review. Together we have provided a great service & a lovely home for your tenants. As a valued customer we always look forward to working with you. Many thanks Melanie.
5/5
GoogleA little delayed in writing this, but we would like to say a huge thank you to Mel and the team at Your Move. The service was impeccable, right from the initial viewing to the speed of getting the house ready for us to move into. Everything was made so easy by Mel, from her high level of customer service, to her attention to detail and having everything right and ready first time. Could not fault the guys here and we would recommend you to anyone! Thanks again! D & D
It was our pleasure to find you both a new home. On behalf of the landlord we want to thank you for looking after the property & for making it a home. Many Thanks Melanie
5/5
GoogleHelen Rudd in the Carlisle office was absolutely amazing. She kept us informed with details for our new home. She is very friendly and always found time to help us with any questions we had.
Thank you ever so much Rebekah for your kind words, I am pleased I was able to help yourself & Calum with buying your first home.
5/5
GoogleIf you are looking to sell do not go anywhere else! After having had my house up for sale with another agency for 12 months and only 6 viewings I was beginning to give up all hope of selling my home! Within 30minutes of my property going on the market with Your Move Carlisle I had my first viewing booked and it was only 2 weeks before my first offer came in. All of the staff are extremely knowledgeable, friendly and really can't do enough to help throughout the process of selling. I would thoroughly recommend them to anyone who wants a professional team that are as passionate about selling your home as you are.
Thank you for the great review Katie, you were a pleasure to deal with & Your Move Carlisle wish you all the best for the future.
5/5
GoogleI would highly recommend working with Your Move Carlisle if you are a landlord. My husband and I have always found every member of staff friendly, reliable and efficient while finding great tenants for our properties. It's especially nice that whenever we have contact with the branch, the staff remember previous conversations and key information which makes the service feel much more personal. A great team!
Thank you for your very kind feedback. As a valued customer we really appreciate your loyalty and custom, we love working with you and hope to find you some new properties soon!
5/5
GoogleHelen at your move Carlisle has been amazing throughout us buying our first property, always at the end of the phone for any questions, nothing was an issue. Helen often checked in to see if there was anything she could help with and helped us speed the process throughout right to the very end. It's been a pleasure having Helen as our estate agent. Highly recommend going through your move.
Thank you so much Rachel for the wonderful review, I am so pleased I was able to offer you both a helping hand & a little re-assurance throughout the purchase of your first home. Wishing you lots of happiness in your new home. Kind regards, Your Move Carlisle
5/5
GoogleHouse purchase has just been completed via Your Move Carlisle and the service and help I received from Helen Rudd was fantastic. She went above and beyond to help me. Being a first time buyer was difficult enough but Helen was there to support and guide me.
Thank you Will for the review, it is much appreciated. Always a pleasure to be on hand to help buyers such as yourself make that first step onto the property ladder. Good luck in your new home!
5/5
GoogleA little delayed in writing this, but we would like to say a huge thank you to Mel and the team at Your Move. The service was impeccable, right from the initial viewing to the speed of getting the house ready for us to move into. Everything …
It was our pleasure to find you both a new home. On behalf of the landlord we want to thank you for looking after the property & for making it a home. Many Thanks Melanie
5/5
GoogleIf you are looking to sell do not go anywhere else! After having had my house up for sale with another agency for 12 months and only 6 viewings I was beginning to give up all hope of selling my home! …
Thank you for the great review Katie, you were a pleasure to deal with & Your Move Carlisle wish you all the best for the future.
5/5
GoogleI would highly recommend working with Your Move Carlisle if you are a landlord. My husband and I have always found every member of staff friendly, reliable and efficient while finding great tenants for our properties. It's especially nice …
Thank you for your very kind feedback. As a valued customer we really appreciate your loyalty and custom, we love working with you and hope to find you some new properties soon!
5/5
GoogleHelen at your move Carlisle has been amazing throughout us buying our first property, always at the end of the phone for any questions, nothing was an issue. Helen often checked in to see if there was anything she could help with and helped …
Thank you so much Rachel for the wonderful review, I am so pleased I was able to offer you both a helping hand & a little re-assurance throughout the purchase of your first home. Wishing you lots of happiness in your new home. … More
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleWow! If you are looking for an estate agent that will literally go the extra mile no matter what your situation is then the staff at Your Move are for you. All the staff including Denise, Kerry, and Julie will proactively progress your sale right through to completion. Well done Your Move Whitehaven your all stars! Regards Karen and Colin
5/5
GoogleGreat service friendly staff helpful throughout our sale
Thank you for the review Michael, I am pleased to hear that you were happy with our service. Wishing you both all the best in your new home.
1/5
GoogleTerrible! Wait weeks or even months for the return of your deposit when moving home! AVOID!!
Dear Amy, We are sorry to hear about the delay with your deposit but want to ensure you that this is currently being dealt with by our Letting Hub, who will be in touch with an update. Kind regards, Your Move Carlisle
5/5
GoogleThe staff at Your Move, Carlisle are always friendly and provide an excellent customer service.
As always it is our pleasure to work with you & find you a suitable tenant. Many Thanks, Melanie
4/5
GoogleMust say I enjoyed working with Your Move Carlisle again. The staff in the office are always extremely friendly and helpful. I would always recommend them to others. Thanks
5/5
GoogleRented a property from your move. Excellent service and Helen was exceptionally helpful throughout the whole process. Would definitely recommend your move.
Many thanks Steve for the great review, it's always lovely to hear when clients have been happy with the service I've provided. Wishing you all happiness in your new home!
5/5
GoogleI found the staff at Your Move, Carlisle more than went the extra mile to try and facilitate a very difficult house moving chain. We have now all completed our sales, and I have to give Your Move Carlisle a very big thank you.
Thank You Patricia it was a pleasure working with you. I wish you & your family every happiness in your new homes in Cumbria. Kind regards Melanie
5/5
GoogleIf you are looking to sell do not go anywhere else! After having had my house up for sale with another agency for 12 months and only 6 viewings I was beginning to give up all hope of selling my home! Within 30minutes of my property going on the market with Your Move Carlisle I had my first viewing booked and it was only 2 weeks before my first offer came in. All of the staff are extremely knowledgeable, friendly and really can't do enough to help throughout the process of selling. I would thoroughly recommend them to anyone who wants a professional team that are as passionate about selling your home as you are.
Thank you for the great review Katie, you were a pleasure to deal with & Your Move Carlisle wish you all the best for the future.
1/5
GoogleTerrible! Wait weeks or even months for the return of your deposit when moving home! AVOID!!
Dear Amy, We are sorry to hear about the delay with your deposit but want to ensure you … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlisle (31-33 Fisher Street) has the most, with 331 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 289.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards: Your Move Property @ Cumbria, Carlisle won Trusted Agent.
