5/5
GoogleMe and my partner had the pleasure of having a viewing with Emily Arnold. She was friendly, knowledgeable and answered all our questions and did an amazing job of representing wrights. A true asset!!
Trusted Agent profile
Wrights of reviews in Welwyn Garden City and Hatfield
★★★★★
537 reviews across 2 offices and 3 platforms
Wrights of has two offices, in Welwyn Garden City and Hatfield. Together they have 537 reviews on three platforms, rated 4.6 out of 5 overall.
531
Reviews on Google
All 2 offices
2
Reviews on Facebook
Business-wide
4
Reviews on Trustpilot
Business-wide
Our offices
Wrights of's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Wrights of, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Wrights of office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWas nice viewing eve was very good
5/5
GoogleExcellent service from eve Very good customer service & knowledge
5/5
GoogleWonderful viewing experience with eve She was really lovely and very helpful with the viewing. Thanks eve☺️
5/5
GoogleMy viewing today at wewlyn garden city in river hallen end , that lady ewia was very nice , gave a too much nicely instruction. We appreciate for this
5/5
GoogleWrights were genuinely proactive and helpful in securing the best price and purchaser within an acceptable time frame.
Agent replied · 12 January 2025
Dear Robert Thank you for trusting us with the sale of your family home. We wish you all the very best. Salv and the sales team.
5/5
GoogleFrom the opening enquiry email stage I had a warm feeling about Wrights and I was not disappointed. Having sold a property with Salv and the team I could not have asked for a greater level of communication and support. They were creative in solutions for managing the property (I was selling remotely on behalf of a deceased relative), handled the transaction impeccably; communicated effectively and promptly - always the same day often within the hour and were friendly and polite whilst having a strong local knowledge. I would wholeheartedly recommend them.
5/5
GoogleAmazing estate agent called Evie was very helpful , great service and overall experience was good!
5/5
GoogleViewing went well. Eve was warm and was happy to answer all questions and went out of her way to show me a part of the village I requested for at the end of the viewing.
5/5
GoogleGreat viewing with Eve, answered all questions and good knowledge of the local area!
5/5
GoogleEve was lovely, very welcoming and gave great advice on the property.
5/5
GoogleViewed a property with Eve today - she was really helpful and knew lots about the property. Would definitely recommend Wrights for anyone looking to let!
5/5
GoogleBig thanks to Salv for assisting us in purchasing our lovely new house in WGC. After I emailed some feedback about 2 other properties I had seen with them that weren't suitable for us, Salv emailed me with a recommendation to check out a new property on the market with them. We liked the look of the property and swiftly arranged a viewing. Offer made the same night and accepted the next morning. The whole purchase took less than 3 months from offer to completion, all very smooth. Salv was very helpful, proactive and responsive throughout. Very happy with Wrights.
Agent replied · 12 January 2025
Dear Phil & Zheni We are so pleased to have sourced you your perfect home! We realised your wants and needs early on and were keen to show you our latest instruction. We were so happy that you both liked the suggested property and we hope you are having a special first Christmas there. Wishing you the very best, Salv and the sales team.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery pleased with the viewing today and Eve was so polite and accommodating and not pushy at all.
5/5
GoogleEve met me at both properties promptly and was lovely throughout both viewings.
5/5
GoogleEve whom I met on Saturday for a viewing, was excellent, very professional, and friendly, she showed me around the property and really took her time, not hurry hurry attitude, thank you Wrights excellent service
5/5
GoogleThank you so much for the cooperation , Phill was brilliant to help me out sort a viewing in no time when all other of viewing got cancelled and I travelled from a real far distance just to view apartments , thank you . Eve was so lovely to show me around and was really helpful . Thank you so much guys . Means a lot
5/5
GoogleEve who showed us round the property was both professional & delightful. Very knowledgable, accommodated and answered all our questions. A great advert for Wrights!
1/5
GoogleI have called and enquired about 1 bed flat this morning, and the lady have asked me who will the property be for, as I have one baby on the way and will be born in the next 4-5 months, me and my partner decided that up to 1-2 years we don't need more than 1 bed, with separate kitchen and dining. And she have told me that "you must rent a two bedroom flat if you re expecting a baby", she was very unprofessional, in the end I have asked her this is what your agency inputs, and she said yes. Same of you, if you input a rule, you should have first read the guidelines on gov.uk.
Agent replied · 26 August 2024
The property you phoned regarding is only a one bedroom, as per the shelter website, a child aged one and over is classed as half a person and a one bedroom property is deemed as ‘overcrowded’ with two adults and a one year old. I understand you are only pregnant at this point in time however this Landlord is looking for a long-term tenant which unfortunately won’t be achievable with a child. Our guidance is always that families take a minimum two bedroom property to allow you to grow into the property. We apologise you feel our staff were unprofessional, exceptional customer service is something we make sure to deliver at all times and are surprised to hear you feel this way. Please feel free to contact the office if you wish to discuss this further. The Lettings Team.
5/5
GoogleA thank you to Stefan the plumber for always being professional when attending my property. A special thank you to Karen for always being efficient and effective in her role and a thank you to all other Wright's staff for your continued support.
1/5
GoogleVery poor customer service. On 15th of July I arranged viewing for properly that was for sale. Sharon Knight said that viewing is not possible sooner than 19th of July. Sellers are not available. I waited the whole week to receive a message from Sharon a day before the viewing that my booking is cancelled because there will be an offer on the table. WHAT THE HECK? This brand and Sharon is SCAM!
Agent replied · 26 August 2024
Thank you for your review. Upon careful consideration of your communication with my team and yourself, we initially attempted to reach out to you via phone and left a detailed message. Additionally, we provided feedback via email as to the rationale behind our clients' decision. To clarify, regrettably, an offer had been accepted by another party who had viewed the property prior to your initial inquiry. Despite our exceptional track record as an agent in the area, backed by over 340 five-star Google reviews, we acted with integrity throughout this process. Our clients were fully informed about your scheduled viewing. However, owing to evolving circumstances and their commitment to an ongoing property search, they opted to accept the existing increased offer presented to them. It is important to note that this situation was not intended to cause you any distress. We have consistently supported you in arranging and accommodating 8 viewings over the past 13 months, including your most recent visit where you made an offer that was later retracted. I hope this clarifies the situation. Thank you for your understanding. Salvatore Tona Branch Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Wrights of
Which Wrights of office has the most reviews?
Welwyn Garden City has the most, with 444 reviews rated 4.7 out of 5, followed by Hatfield with 99.
Where are the Wrights of offices?
The two Wrights of offices, by town:
- Hatfield: 9 Market Place, Hatfield, AL10 0LJ
- Welwyn Garden City: 36 Stonehills, Welwyn Garden City, AL8 6PD
Has Wrights of won any awards?
Yes. In The Trusted Agent 2026 awards: Wrights of, Welwyn Garden City won Gold.
