Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI couldn’t recommend Wrights enough. From the very beginning, the whole process felt straightforward and stress-free. Salv managed to secure us a buyer before we even went to market, and we ended up achieving over the asking price, which we were delighted with!
The entire sale was completed in just 7 weeks, and throughout it all, Salv kept us informed, was always on hand to answer any questions, and made what can be a really stressful process feel so much easier.
A huge thank you to Salv and the whole team for all your hard work. If you’re thinking of selling, I wouldn’t hesitate to recommend!!
Olivia · 11 August 2026
★★★★★ 5/5
GoogleI can’t praise the team at Wright’s enough.
Having had an issue with accessing my flat, Karen and Lucinda were incredible today. Despite being incredibly busy, they immediately took it upon themselves to arrange an engineer across to the flat and sorted the issue with a new fob.
Beyond the act itself, it was refreshing to have someone genuinely empathise with my situation.
I really am grateful, and can highly recommend Wright’s as a team who truly care about their customers- thank you again.
Samuel · 11 August 2026
★★★★★ 5/5
GoogleWe had a fantastic experience selling our home with this agency. Salv was absolutely amazing, incredibly professional, with a sharp eye for detail and a deep knowledge of the market. You can tell he genuinely cares about what he does, and it really shows in the results.
The whole team was extremely responsive and supportive throughout the process, making everything feel smooth and stress-free from start to finish. Our house sold very quickly, honestly, the only downside was that we didn’t get to work with them longer!
Hands down the best estate agents we've ever used, highly recommend!
Ria · 23 September 2025
Agent replied · 23 September 2025
Dear Ria and Dave
Thank you so much for your wonderful review! It has been our absolute pleasure working with you and representing your superb home. We are so glad to hear that you appreciated our level of detail and care. We are all chuffed with the end result and sadly (but positively) the sale went through nice and efficiently so our positive journey ended very quickly. Keep well and pop in to say hello!
Salv and the team.
★★★★★ 5/5
GoogleThe team at Wrights have been absolutely brilliant. My fiancé and I recently moved into what could be our forever home in a fantastic location, and throughout the entire process of both selling our old property and purchasing our new home, the team at Wrights were exceptional.
A special mention has to go to Sal, Liam and Tina, who worked closely together to make sure both our sale and purchase progressed as smoothly as possible. Their communication, professionalism and willingness to go the extra mile made what can be an incredibly stressful process as stress-free as possible.
This was especially appreciated by both myself and my fiancé, who was heavily pregnant towards the end of the process. The support and reassurance we received from the team made a huge difference during what was already a very exciting but challenging time for us.
I would have absolutely no hesitation in recommending Wrights to anyone looking to sell or rent out their property.
5 stars from us! ⭐⭐⭐⭐⭐
Matt · 11 September 2026
Agent replied · 11 October 2026
Thank you so much for taking the time to leave such a wonderful review.
It was an absolute pleasure for the whole team at Wrights to work with you both throughout the sale of your previous home and the purchase of your new one. We know how stressful moving home can be at the best of times, so we were particularly pleased to be able to support you through what was such an important time for you both.
It was a real team effort, and I know Liam and Tina will be equally delighted to read your kind words. We always try to go the extra mile for our clients, so it means a great deal to know that our communication, support and commitment helped make the process a little easier for you.
Most importantly, congratulations again on your new home! We hope you and your growing family will be incredibly happy there and that it really does become your forever home.
Thank you again for choosing Wrights and for your recommendation. It has been a pleasure dealing with you both, and we wish you all the very best for this exciting new chapter.
Salv, Liam, Tina & the Wrights Team
★★★★★ 5/5
GoogleExcellent service, Salv is really helpful, understanding and can point you in the right direction for local contacts and services.
Salv is always honest and gives great advice and directions for the steps that should be taken, which can be complicated when dealing with probate situations.
This is the 2nd time i have used Wrights and Salv particularly and i find that he always goes above and beyond to make sure things are running smoothly, he genuinely cares about his customers and it’s very much appreciated.
Would definitely recommend 👍🏻
Thank you x
Steph · 11 May 2026
★★★★★ 5/5
GoogleWe couldn’t be happier with the service we received from our estate agent Salv and his team. From start to finish, they were exceptional, professional, proactive, and genuinely invested in getting the best outcome for us.
Not only did they successfully sell our home, but they also went above and beyond by finding us our new family home off market! something we would never have come across ourselves. They truly understood what we were looking for and knew it was the perfect fit for us before we even saw it.
Their communication was always clear and timely, and nothing ever felt like too much trouble. It’s rare to find someone so dedicated, knowledgeable, and willing to go the extra mile at every stage of the process.
We’re incredibly grateful for everything they’ve done and wouldn’t hesitate to recommend them. We wouldn’t go anywhere else in the future.
Chelsie · 11 May 2026
★★★★★ 5/5
GoogleSold our house in record time! Realistic valuation with efficiency and transparency through the whole process. Kept informed, from valuation to completion Salv, Sharon and the team were always on hand.
Their strong virtual tours and deep understanding of the local buyer market really stood out. From start to finish, they made the experience smooth and stress-free, even in a seller’s market.
S · 11 June 2026
★★★★★ 5/5
GoogleHuge thanks to Salvatore and his team including Liam, Sharon and Tina. They go above and beyond - Would give 6 stars if possible. They helped us sell us both our house and my dad’s house in a challenging environment in 2025, after both had been rented out for years via other well known agents.
Wrights were incredibly honest, timely and efficient in comms throughout. Salv in particular is tremendous and was highly proactive in using his trade links and local network to address various issues with both houses to make them fit for sale, as we were all living out of the area. They secured a number of viewings and gave detailed feedback to us and helped us navigate some delays and price negotiations along the way.
Highly recommend. Thanks all.
Johnny · 11 January 2026
★★★★★ 5/5
GoogleCan't praise the team enough, from the initial contact all the way through to completion they were helpful, friendly and professional. If you're looking to sell, look no further and get Salv and his team on the job! Thanks again to all of you.
Amanda · 27 September 2026
★★★★★ 5/5
GoogleWrights sold our family home for us. We are expats living in New Zealand so not only are we in a different country we are in a totally different time zone.
We cannot recommend Salvatore and his team highly enough. Their communication was top-notch and nothing was too much trouble.
The provided good support and great advice for navigating through what is quite honestly A complicated and daunting process. From the point of the preparing the home for sale Through the viewings and finally managing the sale and completion we couldn’t have asked for more.
Professional dedicated and head and shoulders above their peer group. If you’re looking to sell in this area this is a team you want
Thérèse and Mark Leslie, Baldwins WGC
Therese · 25 October 2024
Agent replied · 12 January 2025
Dear Therese & Mark
We thank you for trusting us with your important sale of your family home. We realised that you required not just a buyer, but a turn key service so our aim was to provide the most efficient guidance possible. We wish you and your family the very best, it has been a pleasure.
All the best, Salv and the Sales team.
★★★★★ 5/5
GoogleBig thanks to Salv for assisting us in purchasing our lovely new house in WGC. After I emailed some feedback about 2 other properties I had seen with them that weren't suitable for us, Salv emailed me with a recommendation to check out a new property on the market with them. We liked the look of the property and swiftly arranged a viewing. Offer made the same night and accepted the next morning. The whole purchase took less than 3 months from offer to completion, all very smooth. Salv was very helpful, proactive and responsive throughout. Very happy with Wrights.
Phil · 5 August 2024
Agent replied · 12 January 2025
Dear Phil & Zheni We are so pleased to have sourced you your perfect home! We realised your wants and needs early on and were keen to show you our latest instruction. We were so happy that you both liked the suggested property and we hope you are having a special first Christmas there.
Wishing you the very best, Salv and the sales team.
★★★★★ 5/5
GoogleWe recently used Wrights in WGC to sell our property. We would highly recommend Salv and the team for their professionalism, efficiency and transparency through the whole process. They kept us informed of developments proactively when we got closer to completion and we were very happy with our experience 👏👏 …
Lewis · 11 May 2026
★★★★★ 5/5
GoogleRecently appointed Wrights to sell our home in Welwyn Garden. Spoke to Salvatore (Branch Manager) who very quickly came to view the house and agree a sale price. Property was on the market within a few days of initial contact.
Salvatore did a fantastic job with the photographs and walk through tour with what seems to be industry leading camera equipment. The description of the property was also written with care and attention, and was not a copy and paste job. This added a touch of class and individual personality to the advert. Greatly appreciated!
Salvatore (and team) were very professional, reassuring, friendly and knowledgeable about the property market. Will definitely recommend.
Elgs · 24 August 2025
★★★★★ 5/5
GoogleSal was excellent from start to finish! He made our first home purchase very smooth, stayed in constant contact with us and gave us regular updates. Would highly recommend!
Jennifer · 4 October 2026
★★★★★ 5/5
GoogleI have used Wrights for the last 10 years to manage my properties. I have found them to professional and easy to deal with. They take a leadership role in the management of the property. Issues and agreed actions are dealt with promptly. Tenants and landlords are kept well informed. Rent collection and statements have been flawless. They also deal with all the regulatory requirements. Properties are visited and reported on regularly and any issues are addressed.
A special mention for Karen, Phil, Lucinda and Sal, they go out of they way to help. Thanks Guys.PositiveProfessionalism
Rashmi · 23 May 2024
Agent replied · 13 June 2024
Thank you Mr Kamani for your kind review we have enjoyed working with you over the last 7 years. We look forward to continue managing your properties over the coming years. All of the Wrights Team :)
★★★★★ 5/5
Googlei am extremely pleased with the way Wrights handled the sale of my property. A special thank you to Liam who was always so polite, helpful and and responsive to my many questions. My only regret is that I did not have them deal with my sale before the other agents I went to. Thank you all at Wright, keep up the good work.
Shirley · 20 December 2025
★★★★★ 5/5
GoogleI have used Wrights twice, once to buy my property and then again 7 years later to sell it. Both instances went extremely smoothly. They were friendly, attentive and overall brilliant to work with. Everything was completely transparent and there were no surprises. There was no request that was too much trouble for them, they provided fantastic support throughout the process. I would thoroughly recommend them.
Neil · 24 November 2024
Agent replied · 12 January 2025
Dear Neil
Thank you for choosing Wrights again after 7 years. We are delighted that you are happy with our services. We wish you well in your new venture.
Salv and the sales team.
★★★★★ 1/5
GoogleVery poor customer service. On 15th of July I arranged viewing for properly that was for sale. Sharon Knight said that viewing is not possible sooner than 19th of July. Sellers are not available. I waited the whole week to receive a message from Sharon a day before the viewing that my booking is cancelled because there will be an offer on the table. WHAT THE HECK?
This brand and Sharon is SCAM!
Joanna · 27 July 2024
Agent replied · 26 August 2024
Thank you for your review. Upon careful consideration of your communication with my team and yourself, we initially attempted to reach out to you via phone and left a detailed message. Additionally, we provided feedback via email as to the rationale behind our clients' decision.
To clarify, regrettably, an offer had been accepted by another party who had viewed the property prior to your initial inquiry. Despite our exceptional track record as an agent in the area, backed by over 340 five-star Google reviews, we acted with integrity throughout this process. Our clients were fully informed about your scheduled viewing. However, owing to evolving circumstances and their commitment to an ongoing property search, they opted to accept the existing increased offer presented to them.
It is important to note that this situation was not intended to cause you any distress. We have consistently supported you in arranging and accommodating 8 viewings over the past 13 months, including your most recent visit where you made an offer that was later retracted.
I hope this clarifies the situation. Thank you for your understanding.
Salvatore Tona
Branch Manager
★★★★★ 5/5
GoogleExcellent service from start to finish. Salvatore was knowledgeable about the area and the market, securing our buyers for us very quickly indeed. Communication has been excellent throughout the process, keeping us fully informed at every stage. Would highly recommend the services of Wright's.
Pauline · 11 May 2026
★★★★★ 5/5
GoogleExcellent Service and Support!
Wrights (especially Philip Cook) has been outstanding throughout our tenure. Their prompt and professional responses to any issues we faced made our living experience truly comfortable and stress-free. They consistently went above and beyond in their service, ensuring our home was not just a place to stay, but a place we loved living in. Their genuine care for their tenants set them apart. Also, a special thanks to our landlord for maintaining such a great property. Highly recommend Wrights for anyone seeking a reliable and supportive rental experience in and around Welwyn Garden City!
Naveen · 15 January 2024
Agent replied · 13 June 2024
Thank you for your review. You were great tenants and we hope you have settled into your new home. The Wrights Team.
★★★★★ 5/5
GoogleThanks to Salv and the team at Wrights for selling our house and helping us find our forever home.
Alex · 4 October 2026
★★★★★ 5/5
GoogleI've been with Wrights just over 10 years which in itself says a lot about the level of service they provide to the tenants and buyers alike. From the minute I contacted them for the first time all day way to this present day they have always been very friendly, understanding, professional and helpful and they really make sure that all the properties are in perfect condition for the tenants. They put their potential tenants and buyers at the heart of what they do. Any time I had any issues with the property they sorted everything for me pretty much immediately with no hassle. I've been dealing with many of the great employees of Wrights over the years but Karen and Phil were my main go to people and they are absolutely brilliant and I can't Thank them enough for all the help and support I received from them over the years.
Genuinely I can't recommend Wrights of Welwyn Garden City enough. If you want to receive a seamlessly great service and work with a letting agent that make the process of finding a property and moving into your new home as easy as possible then they're your people.
Tibor · 16 November 2023
Agent replied · 13 June 2024
Thank you for taking your time to leave us a review Tibor. We are delighted to hear you are happy with our services. Here is to many more happy years! The Lettings team.
★★★★★ 5/5
GoogleWorked with Shaun Murphy (letting negotiator); he helped me find a flat which was exactly what I wanted both aesthetically and price point. I am a first time renter and as you can imagine with the current market how hard, chaotic, and quite nerve wracking it currently is. Shaun was fantastic, he was able to answer all my questions (which you would be surprised how many estate agents seem to know nothing about the area yet along the flat). Super friendly and professional and was able from one viewing to get me set up with another viewing within 48 hours for another flat that met all my requirements. He is very responsive and quick to find out answers to all your questions. Especially with me being a first time renter he put me at ease by answering all my questions and talking me through things (even things which seemed obvious) Wrights as a whole had great service and would highly recommend!!!
Stephanie · 17 October 2023
Agent replied · 13 June 2024
Thank you so much for taking your time to leave this in-depth review Stephanie, we are glad to hear you are happy with our service. We hope you are very happy in your new home. The Lettings Team.
★★★★★ 5/5
GoogleEstate Agents get a lot of stick. But that doesnt apply to Wrights. I have been impressed from the minute I walked into their offices, the valuation visit, marketing, managing of viewings right through the sales process to completion yesterday. James and the team were excellent, communications excellent and timely keeping me well informed about the sale - I cannot thank them enough. Well done that team.
Rose · 24 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.