5/5
Viewing was very well organized. Thanks to Zoeβs.

Trusted Agent profile Β· Welwyn Garden City
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444 reviews across 3 platforms
36 Stonehills, Welwyn Garden City, AL8 6PD
Part of Wrights of, see every office.
Wrights of's office in Welwyn Garden City, at 36 Stonehills, is rated 4.7 out of 5 across 444 reviews on three platforms, including 438 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Wrights of, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
5/5
Viewing was very well organized. Thanks to Zoeβs.
5/5
Wrights are an absolutely fantastic estate agents and quite simply the best in WGC. We both bought and sold through them and they were amazing both times. They are professional but also extremely personable and on both transactions they provided great guidance and support to get things over the line. We would without doubt recommend them - many thanks to Sharon, Salv and the wider team
Dear Alex Thank you so much for your wonderful review! We were delighted to act for you this time as our vendor, A journey with its challenges for sure, we are so very pleased for you both in your new home! All the very best, Salv, Sharon and the team.
5/5
Eve was very helpful and informative
5/5
We couldn't recommend Wrights more! They have helped us finding the perfect house and they have being incredibly supportive all the way. Always so accommodating in sorting extra viewings and access to the property for us. Fantastic in keeping us in the loop and keep communication clear, despite us having some issues with our own solicitors. A big thank you to Natalija and Tina for being so professional and just making the whole process much easier. They also gifted us a lovely card to celebrate our new house which was such a great touch. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Dear Miriam, Thank you so much for taking the time to leave us such a lovely review π Iβm so pleased we were able to secure the perfect home for you and Joe and please send us photos of the work you do to the house!! We wish you all the happiness in your new chapter! Natalija, Tina and the team.
5/5
Just want to say a big thank you to the team at weights especially Natalija she has been so professional and helpful throughout the whole process of the house sale . You can see she is absolutely passionate about her job which was so lovely to see , from the first moment she came into my house I could see she had a real passion for her work and I knew she would do everything in her power to sell my house . This was very important to me as I have loved my house as I have been living there since 2004 . Here enthusiasm was one of the main reasons I entrusted my house sale with weights . So thank you . Amanda price and family .PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to write us a review in the midst of moving. Itβs been an absolute pleasure working for you so your kind words mean so much. Certainly a big move for you, I wish you and Paul all the happiness in your new chapter together and the rest of the family in theirs! Nat and the team π x β¦
5/5
Salvatore Tona and the team at Wrights in WGC helped us successfully market a potentially challenging property. Salv's strategy of an open day worked brilliantly, and the competitive spirit it produced in potential buyers attracted three offers well above our asking price. In subsequent negotiations Salv's experience and common sense was key to achieving a very satisfactory outcome. I was particularly impressed by the "don't let the grass grow under our feet" attitude to getting our property onto, and out of, the market.PositiveResponsiveness, Quality, Professionalism
Hi Dave, thank you for writing us a wonderful 5 star review. Certainly a challenging property and we feel that there has to be a structured approach when dealing with unusual properties. All the very best to you and your family and if you are in passing pop in and say hi! Salv and the team.
5/5
If anyone wanted to buy property quickly with no hassle Wrights Welwyn Garden City is right place to contact. Our formal process had started on 6 January and end of February all was completed. Excellent job!!! It was hard to believe during this difficult period particularly this branch members managed to handle our property purchase procedure very professionally. At this point I have to mentioned that team members - especially Natalija, Tina and Salavtore were extremely helpful. They always respond on time, you will always get professional and very detailed advise..... Moreover this great team is really standing for their clients. I would strongly suggest to everyone "if anybody is looking for the best customer care team please contact them"....PositiveResponsiveness, Quality, Professionalism, Value
Hi Faz, Such a wonderful review, thank you! It just shows that the buying and selling process doesn't have to be a chore, we aim to agree our sales on agreeable terms which makes the whole process smooth and efficient. We look forward to seeing pictures once you have finished with your refurbishment works. All the best to you and your family and welcome to WGC! Salv, Natalija, Tina and the team.
5/5
I recently sold my property with Wrights WGC through Lockdown. I was nervous about the process and had some issues along the way but Wrights were amazing. They kept me up to date every step of the way and if I had any questions, they would always respond in a timely manner. Salv was brilliant and even sorted out an issue on his day off to ensure we completed on time! Thank you so much to the whole team in WGC but specifically Tina and Salv! You made the most stressful of situations, easy and painless!PositiveResponsiveness, Quality, Professionalism
Hi Carmel, Thank you so much for your in depth review, we are delighted that you have rated us 5 STARS, Thank you. A tricky sale indeed but we all persevered and stayed focused on the end result. You know who to call when you are back house hunting in WGC! All the best, Salv, Tina and the team :)
5/5
We have received very good service from Wrights having used them for over 10 years in the rental market. Our calls are always responded to in a professional manner and the requests dealt with efficiently. The staff and management are very pleasant and polite. Karen Sanger has been a great help over the years when it comes to maintenance. Karen is very proactive and innovative when dealing with any problems we have had. Would definitely recommend Wrights of WGC for any property needs.PositiveProfessionalism
Thanks so much for your feedback. Glad to hear we are fulfilling all your needs. We hope to continue a long and happy relationship with you & your family.
5/5
Wrights managed my property for over 10 years and I can't thank them enough for all of their help. On the maintenance side Karen Sanger is brilliant. She always ensured that the property was well looked after and would respond immediately to any queries along with Lucinda in accounts who is great too. On the sale of the property Natalija went the extra mile to ensure all went smoothly! Her knowledge and experience was invaluable and she offered fantastic advice and support throughout the whole process. I will miss Wrights and wish the team every success going forward! I strongly recommend them and would not hesitate to use their services again.PositiveProfessionalism
Dear Louise, thank you so much for taking the time to leave us this great review! Weβre so pleased youβve had such a positive experience with the sales and lettings team at Wrights for such a long time!! We had a few hurdles with the selling process but happy we were able to overcome these issues quickly and achieve a good selling price for you. Thank you for being a fantastic landlord and we wish you and your family all the very best for the future π
5/5
I have been with wright for over 6 year privately renting and never had 1 issue great letting agents whenever had a issue with our house it was sorted asap Phil and his team have always been very helpful and polite I would say if your letting or selling definitely go with Wrightβs there not a better company out there ππ β¦
Thank you Dean, we are pleased to hear youβve had a good experience over the past few years. We wish you & your family the best of luck with your move. The lettings team.
5/5
I had never rented through Wrights before but I must say that they are probably the best letting agency that Iβve ever rented through. Charlie, Lucinda and Phil were very responsive to my emails/calls and were extremely helpful with making the process as smooth as possible. They were all polite, friendly and professional. Overall, a very pleasant experience and excellent letting agency.
Dear Karina, We are glad to hear we have made a good impression! We hope the move went smoothly! The Wrights Team.
5/5
I've been renting a flat through Wrights for 4 years. I've been very happy with the support and prompt response to any issues that occasionally popped up. I've been lucky to have just bought my own place, but would happily go back to Wrights if needed and recommend them to others. Thanks to the whole team with a shout out to Phil and Charlie who have been great from start to finish.
Thank you so much for your kind words Wendy. Congratulations on your new home! The Lettings team
5/5
This estate agent is outstanding. My elderly Mum has been a tenant of theirs for many years. Not only have they ensured that my Mum is safe and comfortable in her home, making adjustments, alterations and repairs promptly, but they also take care of her in emergencies. This afternoon after a call from the emergency responders, I needed to find someone to see if my Mum was OK, I am in Wales! In desperation I called Wrights to see if they could help, and before I had even finished the call they were out the door and on their way to my Mum's. They found her on the bathroom floor and called an ambulance. They stayed with her until they and my niece arrived and kept me notified of what was going on. Fortunately the paramedics were able to treat Mum at home. If Wright's had not responded so promptly who knows how long my Mum would have been lying on the cold bathroom floor on her own. This is above and beyond and totally restores my faith in humanity. Well done Wright's! β€οΈπποΈποΈ
5/5
Right from the first appointment I felt that Wrights were the estate agents to use, it helped that they had sold a family members property previously so Iβd had knowledge of them. Concerning the selling of my own property I had excellent service right from the beginning, nothing was too much trouble and I would highly recommend the office and team in Welwyn Garden City to anyone.
5/5
I want to extend my gratitude to Shaun at Wrights of Welwyn Garden for his outstanding service during our apartment rental process. Shaun was professional, responsive, and incredibly patient, ensuring every detail was handled with care from the initial viewing to final updates about the move-in process. His ability to manage our numerous queries and last-minute changes made our transition into our first flat seamless and stress-free. Thank you, Shaun, for making this experience so positive. Highly recommend!
5/5
I had a great experience viewing the flat, and Iβd like to especially mention Eve, who showed me around. She was very friendly, professional, and approachable throughout the viewing. Eve explained everything clearly, answered all my questions patiently, and made the whole process feel relaxed and welcoming. She was punctual, well-prepared, and genuinely helpful, which made a very positive impression. Overall, it was a pleasant and smooth viewing experience, and I really appreciated Eveβs support and professionalism.
5/5
Shaun is brilliant. This is our first rental experience in UK. Shaun has acted professionally and guided us through the whole process. Big thank you and well done Shaun. As a landlord of a property myself in Thailand I would employ Shaun within minutes he is an asset to you're organisation.
Thank you for your kind words. The Wrights Team.
5/5
I would just like to say thankyou for the excellent service that you have all given,all the staff were so friendly,Sal and the selling team i thought were so polite and you could ask a question and get a straight answer to which this is very good to me....thanks Emily. So I would again like to thank Sal and his team once more So folks if you are going to sell your place go to Wrights WGC. They are a 5/5. Iain.
Ian! thank you for your 5/5 Review!! A fantastic result of a speedy sale and completion to fit in with your timescales. Thank you for choosing wrights and you can always pop in and say hi when you are in town :) All the best, Salv and the team.
5/5
Absolutely outstanding service from start to finish. An extremely professional, dedicated and customer oriented sales team who indeed helped me. I could have not dreamed for a more efficient and proactive assistance. A massive THANK YOU to Salvatore, Emily, Natalia and Tina, who are indeed recommended. Don't shop around, just step in to see them and be reassured you will receive great advice, honest feedback in case of unrealistic expectations and (always) immediate assistance. You will be surprised on how quickly your selling is completed.
Hi Maria An absolute pleasure to work for you, dedication is what gets us over the line! We will always list our properties at realistic prices to attract the right quality of buyer. All the best in your new home Salv and the team.
5/5
Having been a client of Wrights for almost 10yrs , i have never had any reason to complain. Quite the opposite as any repairs or problems have always been solved fast and efficiently. Recently due to no fault of my own i was forced to leave my property under extreme circumstances. The rental team of Aimee, Karen, Charlotte, and Phil went far above and beyond what i expected. Visiting the house assessing the situation and within 7 days had found me a new home. So if your thinking of renting in W,G,C then i strongly recomend to pay them a visit
Hi Dave, thank you for your continued support as a long standing tenant! Wishing you all the best in your new home.
5/5
We used Wrights to market our 2 bed flat after a disappointing valuation from another agency. Salvatore in particular was fantastic from start to finish, and gave us a realistic view of what our property was worth so that we could make informed decisions. Viewings were painless and we had a fab offer within a few weeks. Wrights helped us push solicitors and other agencies through what was a particularly tough process (through no fault of theirs!) and kept our buyers calm and informed throughout. Huge thank you to Wrights for helping us make a big step forward - wouldnt hesitate to reccomend them to anyone looking to sell in the area.
Hi Sophie, thank you for your fantastic review, it has been our pleasure working for you and yes a few challenges along the way but we pulled together to make the end result happen. We wish you and Tom all the best in your new home, Salv and the team :)
1/5
I initially had a positive impression of this property and left a nice review after viewing it. However, my experience quickly turned sour. Despite meeting the requirements, I was later informed that the landlord chose someone else. Days later, I noticed the property was back on the market at a reduced price. Itβs disappointing to feel that my family, particularly because my girlfriend, who is pregnant, receives benefits while I work full-time, may have been discriminated against. Discrimination in housing is unacceptable, unethical, and, in many cases, illegal. Shameful behavior that potential tenants should be aware of!
Thank you for your review Cos. With the property in question, we had a total of five offers which were all put forward to the Landlord. For no particular reason, another applicant was selected who later pulled out. Due to data protection, we have to safely dispose of all unsuccessful applicants. The property was then re-marketed which was when you phoned the office. You spoke to Phil who asked you to re-send your offer sheet after confirming the property is back on the market however the call ended. He phoned you back and again asked you to re-send your offer sheet which we would put forward to the owner however the call was ended for a second time and you didnβt get back in touch. If you wish to proceed with the property, please email us your offer sheet.
5/5
Had a great first time buying experience with Wrights. Sharon and Liam were very knowledgeable about the area and understood our requirements to find us the perfect home. Sharon was very friendly and patient in answering all my questions. She made the experience as stress free as possible. I'd definitely use Wrights again.
Thank you so much Donald for your lovely review. It was an absolute pleasure in assisting yourself, Jayson and Penelope to find your first home in Welwyn Garden City. Having wonderful buyers like yourselves really makes our journey with you so much more pleasant ! Wishing you many happy years in your new home making plenty of memories. Sharon, Liam and the sales team!
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Yes. In The Trusted Agent 2026 awards: Wrights of, Welwyn Garden City won Gold.