Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleCan't thank the team enough. Salv and team was very helpful and proactive throughout the entire process. I was updated accordingly and communication was great between all parties.
Salv and team found us a buyer on the 1st week of putting our flat up on the market! The team had fantastic knowledge of the developement.
Thank you for all your help and I will definately be using Wrights in the future.
Jennifer · 15 June 2018 · Wrights of Welwyn Garden City
Agent replied · 13 June 2024
Hi Jen
We really do appreciate your lovely review! Another successful sale on the Mirage development makes us extremely proud. Efficiency is key when selling a home and as you saw we achieved the best possible price whilst the property was fresh on the market. All the best in your new home and we hope the little ones are enjoying the new pad. Salv and the team.
★★★★★ 1/5
GoogleWe were unfortunate enough to choose this agency to sell our house with. They were awful - the worst treatment we've ever received.
We had been lied to, treated poorly.
These people have no idea what good customer service is and in a very stressful time in our lives of selling a house - they actually added more stress to the sale.
They advised us on a price, then made us drop it by £10,000. Then, when we finally had enough of them and handed in our notice - suddenly, out of nowhere we have an offer! It was ridiculous... It took 10 months for them to sell our house which we were re-assured would go quickly. Never again.
DO NOT USE THEM. You're better off selling your home by yourself!!
Kristina · 15 June 2018 · Wrights of Welwyn Garden City
Agent replied · 13 June 2024
“Dear Sir,
As a family owned local business we pride ourselves in our customer service and feel in all circumstances we go above and beyond to ensure our clients are happy.
We would never reduce the asking price of your property without discussing this in length with yourself beforehand and ensured you were happy with this, to which we were happy to receive an offer at the revised asking price.
Unfortunately no estate agent can control the breaking of a chain, however we feel under the circumstances we were able to pull the chain back together in a timely manner whilst working towards a very swift exchange of contracts to suit all parties.
We do appreciate that this was a stressful time for your family and would like to take this opportunity to wish you all best wishes and good luck for the future.”
★★★★★ 5/5
GoogleI have been Letting my properties with Wrights of Welwyn Garden City since 2009 and I have to say that their service is outstanding. All their staff, led by brilliantly by Graham, have been doing a great job in fully managing my properties. Phil, Aimee, Karen, Charlotte, Ameillia (previously) go out of their way in ensuring that the property is Let out quickly with expected rent and then they manage all properties professionally keeping me fully informed of repair costs and any ongoing issues. With Wrights, I get a truly armchair service and I never have to worry about property management. They are always on top of compliance and regulations and ensure all safety checks are carried out on time. All staff are pleasant, courteous and will go that extra mile to keep the landlord happy. I am extremely happy that Wrights are managing my properties since 2009.
Rajesh · 15 June 2018 · Wrights of Welwyn Garden City
★★★★★ 2/5
GoogleI used this business to manage the letting of a property because I often work overseas. However, I had to stop using them because of repeated failures, including:
- collecting the full rent owed from tenants but not paying the full amount owed to me
- forgetting to collect the right rent after a notified rise in the monthly amount
- posting letters to my home address that demanded I reply to them within a week, or else they would levy unnecessary charges for unwanted additional services
My tenants also indicated Wrights gave a lacklustre response to queries. On several occasions I needed to get personally involved in the arrangement of repairs and the replacement of white goods even though I was paying Wrights for a 'fully managed' service.
Eric · 23 June 2017 · Wrights of Hatfield
★★★★★ 1/5
GoogleThe worst Estate Agent experience ever!!!!! Do NOT use them
Katinka · 15 June 2016 · Wrights of Welwyn Garden City
★★★★★ 5/5
GoogleI just want to say a big thank you, to Salv especially, and the team for a job well done. Most professional, as well as efficient! I shall have no hesitation in recommending Wrights, and have to say it was a great pleasure to meet you all.
Rachel · 15 June 2016 · Wrights of Welwyn Garden City
★★★★★ 5/5
GoogleCouldn't recommend this estate agent enough! Received brilliant service from beginning to end. The communication and customer service that was kept between myself and the employees at Wright's was on always point, they kept us in the loop constantly with any on goings of our sale and buying process which took a massive weight off our shoulders so I'd definitely recommend these guys to anyone looking to buy or sell in and around the Welwyn area. Thanks again! Andy
Andy · 15 June 2016 · Wrights of Welwyn Garden City
★★★★★ 5/5
GoogleAmazing Estate Agent i'd always recommend Wrights of. Thank You
Tom · 16 June 2015 · Wrights of Welwyn Garden City
Agent replied · 13 June 2024
‘Thanks tom, we strive to provide our customers with excellent service, Regards, Warren.
★★★★★ 5/5
GoogleI rented from them for a year. They were always quick to respond and fix any problems. There were some issues with the house at the beginning of the tenancy, but these were seen to with no fuss. I would definitely recommend them and rent from them again.
Vanessa · 24 June 2014 · Wrights of Hatfield
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
