5/5
Great service at a good price. Empathised with both vendor and purchaser to maximise benefit. This is the second time I have used them and I certainly recommend them and would use them again.
Trusted Agent profile
★★★★★
797 reviews across 2 offices and 3 platforms
Woodlands Estate Agents has two offices, in Redhill and Horsham. Together they have 797 reviews on three platforms, rated 4.8 out of 5 overall.
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Woodlands Estate Agents's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Woodlands Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great service at a good price. Empathised with both vendor and purchaser to maximise benefit. This is the second time I have used them and I certainly recommend them and would use them again.
5/5
This estate agents was one of the best we have used. Everybody was very helpful and knowledgeable keeping us informed of proceedings at all times without any problems or hitches If you need a capable and reliable agents then you could do no better than using woodlands estate agents Horsham Thanks very much John and Brenda stevens
5/5
I can only say positive things about my experience with Woodlands but one person shines very brightly, that is Katie Meyer. She is very knowledgable, personable & helpful. Katie has never disappointed, whenever I’ve needed support & help she’s been there, Thank you Katie🙏😊 …
5/5
Would totally recommend Woodlands Horsham. We recently (Jan 2020) sold our Mum’s house with Iain, Lexi, David & team. From beginning to end they were polite, helpful, professional and friendly, nothing was too much trouble.
1/5
As tenants we received awful service throughout tenancy and a terrible checkout. Any issues we had were dealt with very slowly and only really progressed if we chased. This includes issues with mould which took over 2 months to get any answers about. Emails were often ignored for weeks. Checkout service was shocking. We paid £180 for checkout and the pictures we received were laughable. They tried to charge us for marks on the walls that you could not see in pictures. When we raised that point, we were told that we would just have to believe the agents that they were there and we couldn’t see them as the pictures were small. If you are going to charge £180 and then try and charge for additional costs I would expect to at least receive pictures where things can be seen. Also responses from Woodlands during this time were often rude and answers to questions raised were incomplete. The cleaning company used is also a joke. Massively overcharge and then the invoice just says invoice and an amount. No detail of work done or labour costs. When woodlands were questioned on this they had no idea how they charged so they effectively allow them to make up a number and woodlands don’t care as they pass the costs onto tenants. Also the cleaning company is based in Croydon so those in Horsham are also most likely paying for 60 miles of petrol and travel when numerous Horsham based cleaners are available. If you do use Woodlands my advice would be to take pictures of everything when you move in as they will try to charge you for things that aren’t your fault when you move out.
5/5
What can I say about Woodlands Estate Agents. Well when we came to sell our flat we had a buyer within two weeks at the expected value we hoped to achieve, guided by the team. Admittedly, it fell through, and they had it sold again, in another two weeks. After experiencing other agents and their so called ‘customer service’ we found ourselves increasing drawn to the Woodlands team with their genuine care and want to find us a new home. This they did and we are very pleased with all the wizardry and care all the team put in to our very particular specifications. To sum up; if you want your property sold, these are the team for you. If you want to find the house that you want to live in, these are the team for you. Thank you to all the Team and the Wizard
5/5
I chose Woodlands to act as my Agent through the recommendation of a friend. As a remote seller, I appreciated the advocacy that the team demonstrated in assisting through the sale process and in communicating updates.I always felt that my best interests were considered by David and the rest of the team. I was very happy with the final price that the team were able to secure a I would happily recommend Woodlands Estate Agents to other sellers in the area. Thanks!
5/5
I cannot rate these folk highly enough. I bought a property through them, and I had real problems with other parties involved. All the staff were brilliant and helpful, especially David, who went above and beyond his obligations. In fact I got more help from him than my own solicitor. So yes, I can thoroughly recommend Woodlands Estate Agents.
5/5
Delighted with Woodlands Horsham Estate Agents whom we have used twice, once for a purchase and once for a sale. Simon, Iain and their support team all provided an excellent professional service leading to a successful property sale. We would have no hesitation in recommending Woodlands unreservedly to anyone looking to sell or purchase a property in Horsham and the surrounding area.
5/5
I have been so impressed with Woodlands estate agents. Our sale was not straight forward and the tenacity of David,Lexie and the rest of the team was above and beyond what I expected. I was kept informed of any new developments every step of the way and felt that the whole team were working extremely hard to achieve exchange and completion. I could not be happier and would like to thank everyone for all their patience and understanding. I have no hesitation in recommending Woodlands to all my friends and family
5/5
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4/5
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5/5
Woodlands 1st class
My wife and I have just used woodland’s and we thought they were top notch. Kept us informed every step of the way. I have no doubts recommending Woodland’s to anyone who is selling their property.
1/5
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5/5
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5/5
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A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Redhill has the most, with 566 reviews rated 4.8 out of 5, followed by Horsham with 251.
Yes. In The Trusted Agent 2026 awards, Redhill won Trusted Agent.
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