Trusted Agent profile
★★★★★
112 reviews across 2 offices and 3 platforms
Woodland has two offices, in Ilford and Leyton. Together they have 112 reviews on three platforms, rated 3.4 out of 5 overall.
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Woodland's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe are very happy with woodland state agency, everything went so smooth from viewing to renting and finally moving. The agency people are very fair and not charged for any hidden charges. I recommend and trust their process.
Hi Abbas, Thank you so much for your review. We are glad that we were able o assist you.
1/5
TrustpilotPathetic estate agent
Pathetic estate agent, fake
5/5
GoogleWoodland Estates is a great agency to work with. Very friendly team who cater to your needs as required - just the right touch- their 360 degree approach ensures your property goals are achieved
Hi Colin, We are grateful for your kind words and hope to continue working as hard for you in the future.
5/5
GoogleGreat service from Woodlands ltd when looking for a rental property. Sandy and Vic were very helpful and easy to deal with. Highly recommend!
Hi Ahmad, Thank you so much for your review. We are glad as your feedback is always important.
1/5
TrustpilotThe agent didn't turn up for my house viewing.
Eddie from this estate agent didn't turn up for my house viewing. We had talked on the phone, an email confirmation was sent, I replied to it. Just right at the moment I was leaving my house for the appointment, the phone was ringing but I could not take it as I was rushing out of the door. He never left a voicemail, no text message. I got to the house I was keen to view, but there was no one. So I called him. He said 'there are some buyers who don't show up, so we always do this. It takes 15min to get there'. He sounded as if he has done the right thing. I waited, waited and waited in the RAIN. 45min later he still didn't turn up, so I left. Such a time waster. Anyways it's the agent's loss, you guys lost a good customer. Everyone reading this, never ever work with this estate agent as even a simple house viewing has to be done on their term.
Hi Tanuki, We would like to apologise for the issues that you have had to face. Unfortunately to take this matter forward we cannot trace your details on or system and the property that you matter relates to. Please can you advise which property you was looking to view and your details that may have been registered in order to escalate this matter.
5/5
GoogleCompany very good with communication, very friendly and can recommend as they always keep you updated
Abiodun thank you for your kind words.
5/5
GoogleExcellent service from Woodland Estate Agents. I've been viewing properties over the past month or so which have all gone well enough. However, the viewing I had with Vic from Woodland was excellent. He afforded me the time, despite requesting a viewing at the end of the day. We were able to hold a very honest and open conversation before, during and after the viewing. When I do eventually purchase, I do hope it is a property listed with Woodland.
Bilal thank you for your kind words. We are still aiming to help find the right property for you.
1/5
GoogleCalled sha to report a broken down boiler in my sister's house who has a 1 year old. 3 year old, 12 year old, 14 and 16 year old to get nothing but abuse on my phone and YES i got full conversation recorded on my fone . Very very rude un …
Hi Pat, Firstly we are sorry to hear what your sister has had to go through. As you are not registered on our system please can you advise what property you … More
5/5
Google"Excellent Real Estate Services in Ilford - Highly Recommended!" I recently had the pleasure of working with Woodland, the leading real estate …
Thank you so much for your wonderful review and kind words ! We’re thrilled to hear that you had a positive experience with Woodland. Your feedback motivates us to keep providing the best service possible. … More
5/5
GoogleProfessional, friendly , helpful , polite and best customer service
Thank you, Abdulbasit Nazir. At Woodland, we strive to uphold the values of professionalism, friendliness, and helpfulness in all our interactions. We're so glad to know that this was reflected in your experience, and we appreciate your kind words about our customer service.
5/5
GoogleRating only, no written review.
Dear Saad, thank you for your review. We're pleased to hear from you and value your feedback. We aim to provide positive experiences for all our clients across London.
5/5
GoogleRating only, no written review.
Thanks for the 5 stars, Lynn! We're so glad you were happy with our service. We hope to assist you again in the future.
1/5
GoogleFirst moved into the property and property was not even clean, floors filthy bins still left in property and clothes still left behind by previous tenants. There was loads of letters on the floor when we viewed the property and the guy …
Hi Karl, we are sorry about your experience, but we cannot relate what property your enquiry relates to. Please can you kindly contact us with the details of the property so that we can arrange to resolve this matter immediately.
5/5
GoogleRating only, no written review.
Hi Bilal, Thank you so much for your amazing 5-star review! We're thrilled to know you had a positive experience with Woodland. Your feedback inspires us to keep … More
5/5
GoogleRating only, no written review.
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience with Woodland. Your feedback motivates us to keep providing the best service possible. … More
5/5
GoogleNice
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience with Woodland. Your feedback motivates us to keep providing the best service possible. … More
5/5
GoogleI had once connected with Raj Shekhar. He is very professional in his work.
Hi Prashant, Thank you so much for taking the time to leave us such a lovely 5-star review! We’re absolutely delighted to hear that you had a great experience with Woodland. … More
1/5
GoogleIt deserves zero stars. Useless company/business. Maintenance problems took years to fix. They did not fix them yet.
Dear K G, Thank you for your feedback. We are unable to find your details in our tenant database and would appreciate it if you could contact us with more information. Please reach out via email at info@woodlandltd.co.uk or call us at 020 8554 5544, so we can look into this matter for you.
5/5
GoogleI must give kudos to woodland, for their support throughout the process of getting my 1st property in the UK, The staffs are wonderful, ranging frm Fabio to the big boss Vick, their support and guidance is 2nd to none. Thank you very much.
Dear Johnson, Thank you for your kind words! We're delighted to hear that you had a great experience with us while securing your first property in the UK. The entire team truly appreciate your recognition. It was our pleasure to assist you, and we wish you all the best in your new home! If you ever need anything in the future, feel free to reach out.
5/5
GoogleThe service was great especially by Fabio. He was very helpful in helping find the right property. The estate agents also referred us to a really good broker who helped us find the best rate. Really good service overall. Thanks a lot woodlands
Thank you, Minhaz Khan, for your kind words! We're delighted to hear that you had a great experience with our service and that our team was helpful in assisting you with your property search and broker referral. We appreciate your feedback and are glad we could provide you with a really good service overall. Thanks a lot!
5/5
GoogleExceptional service from woodland, professional, responsive, and attentive throughout. Highly recommend for a seamless property experience.
Dear Hassan, Thank you for your review. At Woodland, we prioritize professional, responsive, and attentive service, so we're very pleased to know we met your expectations. … More
5/5
TrustpilotI had a great experience with these guys
Dear Saad, Thank you for your kind words! We're delighted to hear that you had a good experience with us. Providing cooperative and reliable service is always our priority. If you ever need any assistance in the future, feel free to reach out. Best regards, Woodland Team
5/5
TrustpilotGood
Its a good experience. They are very cooperative.
Dear Hassan Arshad, Thank you for your kind words! We're delighted to hear that you had a good experience with us. Providing cooperative and reliable service is always our priority. If you ever need any assistance in the future, feel free to reach out. Best regards, Woodland Team
5/5
TrustpilotExcellent service in ilford.
Excellent service in ilford. I am in process of purchasing a property from woodland and their team is highly professional, responsible . They Provided seamless support. Highly recommended.
Dear Zubair Munshi, Thank you for your wonderful feedback! We're thrilled to hear that you've had an excellent experience with our team in Ilford. Providing professional and seamless support to our clients is our top priority. We truly appreciate your recommendation and look forward to assisting you throughout your property purchase. Best regards, Woodland Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ilford has the most, with 81 reviews rated 3.5 out of 5, followed by Leyton with 43.
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