Woodland estate agents in Ilford and Leyton

★★★★★ 1/5

Google

In my experience, this has been one of the worst estate-agent experiences I have had locally. I would strongly advise landlords to do their own research before entering into a “guaranteed rent” arrangement with this agent My main concern was the lack of flexibility around rent reviews. Despite the apparent changes in rental values and the circumstances of the property, I found it extremely difficult to get the rent reviewed or increased. When I pushed the issue, matters escalated into formal correspondence involving notices, potential court proceedings and bailiff action. I found the whole process extremely stressful and disproportionate. Communication was also a major problem. I found Gohir particularly difficult to communicate with, and I was very disappointed with the way my concerns were handled. When we eventually regained possession of the property, its condition was extremely poor. In my view, the property had not been adequately inspected or maintained during the tenancy. We had to carry out substantial renovation work, and the amount of rubbish left behind was so significant that we needed two skips to clear it. Overall, the experience cost us around £20,000 in repairs, clearance and renovation. I was also frustrated by the way requests for information were handled. In my experience, references to data protection/GDPR were repeatedly used when I was seeking information about my own property and the management of the tenancy. I found this process unnecessarily obstructive. My experience has left me with serious concerns about this type of guaranteed-rent arrangement. I would strongly recommend that any landlord considering it carefully examines the contract, rent-review provisions, inspection arrangements, termination clauses and exactly what happens when the tenancy ends. The fact that they have been fined by courts and council for poor services and its quite baffling the local councils are still using them particularly Hackney Walthamforest and Redbridge . I wonder what the connection here. Housing dept should look at this. This review reflects my personal experience of dealing with the company and the condition in which my property was returned. I would not use them again EVER! Based on my experience, I wouldn’t touch this estate agent with a barge pole and would strongly advise other landlords to think very carefully before dealing with them.

Critical · 13 September 2026 · Woodland Leyton

★★★★★ 1/5

Trustpilot

Extremely disappointing experience, I would not recommend

In my experience, this has been one of the worst estate-agent experiences I have had locally. I would strongly advise landlords to do their own research before entering into a “guaranteed rent” arrangement with this agent My main concern was the lack of flexibility around rent reviews. Despite the apparent changes in rental values and the circumstances of the property, I found it extremely difficult to get the rent reviewed or increased. When I pushed the issue, matters escalated into formal correspondence involving notices, potential court proceedings and bailiff action. I found the whole process extremely stressful and disproportionate. Communication was also a major problem. I found Gohir particularly difficult to communicate with, and I was very disappointed with the way my concerns were handled. When we eventually regained possession of the property, its condition was extremely poor. In my view, the property had not been adequately inspected or maintained during the tenancy. We had to carry out substantial renovation work, and the amount of rubbish left behind was so significant that we needed two skips to clear it. Overall, the experience cost us around £20,000 in repairs, clearance and renovation. I was also frustrated by the way requests for information were handled. In my experience, references to data protection/GDPR were repeatedly used when I was seeking information about my own property and the management of the tenancy. I found this process unnecessarily obstructive. My experience has left me with serious concerns about this type of guaranteed-rent arrangement. I would strongly recommend that any landlord considering it carefully examines the contract, rent-review provisions, inspection arrangements, termination clauses and exactly what happens when the tenancy ends. The fact that they have been fined by courts and council for poor services and its quite baffling the local councils are still using them particularly Hackney Walthamforest and Redbridge . I wonder what the connection here. Housing dept should look at this. This review reflects my personal experience of dealing with the company and the condition in which my property was returned. I would not use them again.

Critical · 18 August 2026 · Woodland Ilford

★★★★★ 5/5

Google

Gohir was so helpful and lovely! Amazing service

Kamilia · 13 July 2026 · Woodland Leyton

★★★★★ 5/5

Google

Very experienced ,friendly, and flexible .

Nabil · 13 July 2026 · Woodland Leyton

★★★★★ 5/5

Google

I had an excellent experience with this estate agency from start to finish. The team was professional, responsive, and genuinely helpful throughout the entire process. They communicated clearly, kept me updated at every stage, and were always willing to go the extra mile to ensure everything went well. I would highly recommend them to anyone looking to buy, sell, or rent a property.

Mariyam · 13 July 2026 · Woodland Leyton

★★★★★ 5/5

Google

I recently had a great experience with Woodlands Properties Management. The team was professional, responsive, and always willing to help with any questions or concerns. Communication was clear throughout the entire process, and they handled everything efficiently and professionally. What stood out most was their attention to detail and commitment to providing excellent customer service. Any maintenance issues or requests were addressed promptly, and they made renting a property a smooth and stress-free experience. I would highly recommend Woodlands Properties Management to anyone looking for a reliable and trustworthy property management company.

Gabrielle · 13 July 2026 · Woodland Leyton

★★★★★ 1/5

Google

Woodland Agency: ‘Zero Star’. Not worthy of 1 star I rarely leave reviews, but my experience with this agency has been extremely disappointing and needs to be shared. Their customer service is poor, communication is unreliable, and their overall approach is unprofessional. Most concerning is their complete lack of access to emergency repairs. I was left without a working boiler for 3 days over a weekend, despite having children in the house. No one was available on Saturday or Sunday, and I had to wait until Monday (30th March) just to chase them for an update, only to be told via WhatsApp, “we’ll speak to the engineer and let you know.” No one got back to me. An engineer was finally sent on Tuesday. When I initially reported a leak from the boiler, they sent someone who openly admitted he didn’t know why he was there or what he was supposed to do. He was clearly not qualified to deal with boilers or leaks. I reported this immediately, only to be told the issue had been “fixed.” It hadn’t. Four days later, another contractor attended and instantly identified the ongoing leak, even pointing out that the cupboard and wall were soaking wet. I provided video evidence to show that nothing had been resolved by the first visit. In addition to this, there are multiple unresolved issues in the property: - Peeling paint across the ceilings - Broken and missing external drainage - A blocked drain outside my front door, causing water to build up whenever it rains, which is a serious concern for potential flooding All of these issues have been reported multiple times, with photo and video evidence sent via their WhatsApp maintenance line. Still, no action has been taken. The lack of accountability is shocking. It genuinely makes you feel like you’re not being heard or taken seriously. Tenants should not be left in these conditions, especially when the issues are beyond their control. I provided evidence that my boiler has come up with a fault, someone replied back sending me a YouTube video on how I can fix it myself; absolute madness. I’m so sorry but I should not have to find myself constantly touching the boiler in order for it to function efficiently. Honestly… I would strongly advise others to think carefully before dealing with this agency.

Gloria · 2 April 2026 · Woodland Leyton

★★★★★ 1/5

Google

Everytime I enquire about a property for sell this agent is advertising. The first question they ask is 'Do you have a property for sell'. They take all your personal details and at the end don't give a date for viewing. This happened on several occasions, I have now stopped enquiring. I believe this is a fishing tactic to get peoples information and if they can find a person who is looking to sell. I would not ever buy or sell a property through them.

Labir · 26 March 2026 · Woodland Ilford

★★★★★ 1/5

Trustpilot

Evasive, Deceitful and Greedy!

I am a landlord and bought the property with a temporary social resident in situ. Having decided to vacate the property, I found Woodlands to be evasive, deceitful and generally very untrustworthy. Santosh in particular is very evasive. Woodlands mistreat tenants and don't attend to the property so I would advise all potential landlord to avoid!

Happy · 26 March 2026 · Woodland Ilford

★★★★★ 5/5

Google

We had an amazing service from Vic at Woodlands from start to finish. From the regular viewings for our property all the way to completion of the sale. He was friendly and helpful and kept us up to date with the progress of the sale all the way through, we had lots of problems with a solicitor but he helped us with this as much as he could and went over and above to ensure he relieved our anxieties as much as possible. I would recommend Vic and Woodlands to anyone who is selling their property, absolutely a great experience for a very stressful time!

Becka · 16 March 2026 · Woodland Ilford

★★★★★ 5/5

Google

I can't thank Woodland enough for their professional and supportive service. Eddy and Vic went above and beyond. I would have no hesitation in recommending them

Linda · 16 March 2026 · Woodland Ilford

★★★★★ 1/5

Google

Really poor service, they left as skip on the driveaway over 3 months and keep saying they'll do something about it. Provided us with a very old and mouldy washing machine that broke 2 times and they refused to provide us a new one.

Ridwan · 16 March 2026 · Woodland Leyton

★★★★★ 1/5

Google

Currently they have a property of ours, extremely poor service in terms of management. Long delays in agreeing rental rates, would never recommend anyone using them for property management.

Zainab · 16 February 2026 · Woodland Ilford

★★★★★ 5/5

Google

Vic has been really helpful throughout the tenancy process. Great service

Rajendra · 16 January 2026 · Woodland Ilford

★★★★★ 1/5

Google

There appear to be serious failures in professional diligence, misleading information about legal compliance, and poor coordination of basic property management. In my view, this amounts to maladministration and falls well below the standards expected of a regulated estate agency. Quick to take money, zero commitment to maintaining the property. Communication is poor - tenants are not informed about changes to contact details or office locations. They rely on WhatsApp, have no proper business email, and respond only when it suits them or when they need something, they are putting tenants under durress that if not you will be reported, when they should be reported to National Trading standards. Rude over the phone, yet when you try to arrange a visit to their office, they refuse to meet. As a tenant you are disrespected, as contractor you are not paid, paid less or with severe delay. One star is generous.

LS · 16 January 2026 · Woodland Ilford

★★★★★ 5/5

Google

Rating only, no written review.

Hamza · 16 January 2026 · Woodland Ilford

★★★★★ 1/5

Google

Nightmare experience! Stay away from these guys. They are not honest. They sold a property to me which had major issues including health and safety issues. They knew about the issues, yet they failed to disclose to me because they are greedy/selfish and only interested in making profit by selling properties for their clients. No duty of care. No honesty. I trusted them, now it is costing me several thousands to repair the hidden issues. The electrics were unsafe and cables/sockets were burnt/fried. Yet they claimed electrics was upgraded. Avoid them like the plague

RAFIQ · 24 November 2025 · Woodland Ilford

★★★★★ 1/5

Google

We got leased a property from our council and moved to Harlow woodlands was our estate agents they constantly lied we had no heating and hot water for a year I was bathing my 2 year old at the time with kettle water the place was riddled with mould to the point my daughter got ill and we had to sleep in the sitting room they failed to fix anything the cooker had mould in they refused to send a new cooker until I threatened to sue them 4 months later we got a cooker the boiler was leaking mould under the sink the kitchen floor bathroom bedroom our property got shut down by environmental health they found soo many issues from today as we got moved out of that property last year and still going with solicitors woodlands tried to act like they didn’t lease the property but we have the documents the proof with their name the date and everything they are disgusting people do not trust them I just wanted people to know how bad this estate agents is they should be shut down

Chloe · 24 November 2025 · Woodland Ilford

★★★★★ 1/5

Trustpilot

Nightmare traumatic experience!

Nightmare traumatic experience!! Dishonest agents!! Sold a property to me claiming that all electrics wiring throughout the property was upgraded! What a lie!! After completion, my electrician warned me that there is no earth bonding in the whole pro, electric sockets and switches!!! And that the house is dangerous and we would get electric shocks!! Woodlands misold the property, now it's costing me 5k to make the property safe and liveable!! My young children experienced electric shocks from the dangerous plug sockets,which had cables fried and burnt out!! Woodlands took the full asking price, yet they lied to me! These agents have no duty of care for their buyers! On completion day, seller left several furnitures and rubbish/clutter and used condoms after they left!! Including dog poop everywhere, and drugs scales hidden behind wardrobe! Agents were responsible to ensure seller leaves property in a decent clean condition and empty, this was not the case!! The seller left the house in a absolutely filthy state, worse than the gutter! To make things worse, my removals guys had to wait until 5pm as seller was still removing her belongings, even though woodlands, knights&Co and sellers solicitor emailed me claiming keys released at 1pm!!! This cost me more money at hourly rate! Do not buy from this agents, unless you want a heart attack or you want to throw away thousands of pounds!! Woodlands also did not disclose several issues and repairs to the property, as well as the mouse/rats infestation

Rafiqul · 16 November 2025 · Woodland Leyton

★★★★★ 4/5

Google

Rating only, no written review.

Pramod · 25 September 2025 · Woodland Ilford

★★★★★ 5/5

Google

Rating only, no written review.

Philip · 25 September 2025 · Woodland Ilford

★★★★★ 1/5

Google

Even giving 1 star is too much! I would avoid this company like the plague. They were managing my property but didn’t check not once in the time they were managing. Avoided all my calls. Placed a criminal tenant in my property without checking references. Property trashed and ruined. Now chasing this rogue management company to give back my property in the state it was handed to them in. SANTOSH. especially is untrustworthy and a story teller. Will be taking court proceedings with this rogue company. AVOID ON ALL COSTS. THAT IS YOUR WARNING. ‼️

Maya · 16 September 2025 · Woodland Leyton

★★★★★ 1/5

Google

Beware of Gohir - don't trust him.

Ahmed · 11 August 2025 · Woodland Leyton

★★★★★ 5/5

Google

Brilliant hospitality. Kind and willing to co-operate with. It was a pleasure meeting the staff. And thank you sales department for helping me through out the whole process of buying my first owned home.

Sameer · 5 August 2025 · Woodland Ilford