Trusted Agent profile
★★★★★
174 reviews across 2 offices and 1 platform
Wilson Thomas Limited has two offices, in Broadstone and Poole. Together they have 174 reviews on 1 platform, rated 4.8 out of 5 overall.
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Wilson Thomas Limited's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery pleased with the service we received selling my late parents house. Simon is very professional and knows the local market very well and doesn’t over inflate the selling price just to gain business. We had regular updates throughout the whole process. We were dealt with sensitivity of our circumstances Would definitely use them again if the need ever arises
5/5
GoogleExcellent service throughout purchase. Low pressure sales approach at viewings and great communication throughout process.
5/5
GoogleGreat service throughout our first time house purchase. Fast to respond and helped wherever they could.
1/5
GoogleMost unprofessional viewings my partner and I have ever been on. We viewed a property in Broadstone with Simon. During a viewing I pulled the fitted blind up to look in the house's back garden and check the road/cars passing by. However, when I tried to open the blinds it came off it's wall fixing (it obviously wasn't fitted properly). I apologised profusely to Simon. As a viewer I really think we should be allowed to open blinds/look in fitted wardrobes/go in the loft. All of these things matter as a potential buyer. In comes Simon who very aggressively tells me off and from then on had a very inappropriate, unprofessional demeanor about him. He basically chased us out the door! Simon went from friendly to aggressive and made us feel very uncomfortable.
Dear Rory, Further to your comments I am sorry to learn about your experience whilst viewing the property, as you will see from our reviews we offer a first class service so I am surprised and disappointed to read your comments, if you would like to discuss this in person please do contact me. Yours Sincerely Justin Thomas
1/5
GoogleWe viewed a house in Broadstone with Simon. The house wasn't to our liking when seen in person compared to the pictures. We opened the blinds (which were closed) to look at the garden view and assess the windows - and the blind came off it's fixture. We apologised for this, even though seems the blinds were already broken. He was so beyond rude and unprofessional. He literally chased us out the house saying that we were wasting his time because we didn't like the house. We as buyers are allowed to 'not like a house' after viewing it. He refused to let us see the loft - stating that 'you can put an offer in and view it for a second time if you want to go in the loft.' He did not let us see the garden either as it was 'wasting his time'. Absolutely do not recommend using them as an estate agents. Simply cannot state just how unprofessional this whole experience was.
Dear Ruby Further to your above comment I am sorry to learn about your experience whilst viewing the property, however, this review was posted under the wrong office, and I have responded to you under your review for our Broadstone office. As you will see from our other reviews for both offices we offer a first class service so I am surprised and disappointed to read your comments, if you would like to discuss this in person please do contact me. Yours sincerely Justin Thomas
5/5
GoogleI have had a fantastic experience selling my home through Wilson Thomas, would highly recommend.
5/5
GoogleMy brother and myself have recently sold my father’s property after he moved into a care home. A first class and friendly service from the initial valuation by Justin to the continuation of the sale to its conclusion by Simon. I cannot rate these agents highly enough and the reason we have used them before and will do so again. Simon has been personable, proactive and professional throughout and worked hard on our behalf. Thank you.
5/5
GoogleSimon, Justin and everyone at Wilson Thomas have been great, helpful throughout, giving advices not only on the selling but when we have needed advice on other properties we have been interested in. Calling to check in and keep us updated on the progress of the sales.
5/5
GoogleMy main contact was with Simon but Justin too was great and able to assist fully when Simon was unavailable. Both of them were professional, helpful, kind and understanding. I would definitely recommend and use them again.
5/5
GoogleWe purchased our first home through Wilson Thomas. Our main contact Simon Holt was helpful, informative and kind throughout the process. He kept us in the loop every step of the way and had no small part in ensuring that the purchase was concluded in the nick of time. We're very happy in our new home and can't thank the team at Wilson Thomas enough for their help.
5/5
GoogleWe have received great service from Wilson Thomas and especially Danny who has been dealing with our sale, he has kept us informed the entire time and has always been at the end of the phone when needed would definitely recommended and use again if we were selling another property
5/5
GoogleThe team at Wilson thomas have really pulled out all the stops with the sale of my property , numerous viewings ,excellent negotiating skills and a good price achieved in difficult times , thankyou to Justin and the team
5/5
GoogleVery happy with the service received when selling my flat. Quick and efficient with good communication.
5/5
GoogleRating only, no written review.
5/5
GoogleThank you to Danny and Wendy for being supportive throughout the whole buying process. Although this can be an stressful event, you have being very helpful and made me feel confortable at all times. Jose
5/5
GoogleI'd like to thank everyone at WT for their great personal service. I'd use WT again and highly recommend them.
5/5
GoogleI have just bought a property through this firm and I can't praise them highly enough. Justin, in particular, was always really helpful and everyone I spoke to was friendly and approachable. Definitely the best Agents I've ever had dealings with. Highly recommended.
5/5
GoogleVery professional attitude
5/5
GoogleGood local knowledge and commitment to the sale.
5/5
GoogleVery good from start to finish, any questions or information I needed about the property I was buying was supplied promptly. They were very professional and I would definitely use them when I come to sell.
5/5
GoogleGreat service from Danny from the start to exchange and after . Always available, helpful and smiling ! Very supportive, and made a stressful thing easier .chased up all parties when needed and got things done . Would recommend them without reservation . Thanks Danny and Mark !
5/5
GoogleMark and Danny were great to deal with and provided a first class service in finding a suitable buyer for my property. Highly recommended !!
5/5
GoogleDanny and Mark are the best estate agents I have ever come across. They are honest, efficient and very calming. I wouldn't use any other agency.
5/5
GoogleThank you for your immaculate service. I tried to leave a five star review, but when I click on the "write a review" link my daughter's name comes up (Zoe Davies), so unable to leave a review. Thank you very much for a great service. Any questions were answered very quickly and the sale went through without a hitch. Thank you.
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Broadstone has the most, with 99 reviews rated 4.8 out of 5, followed by Poole with 75.
The two Wilson Thomas Limited offices, by town:
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