Every review we hold for the Broadstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe honestly couldn’t recommend Daisy and the team at Wilson Thomas highly enough. From start to finish, they were absolutely amazing during both the sale and purchase of our houses.
Daisy was professional, knowledgeable, and genuinely supportive throughout what can be a very stressful process. Communication was excellent at every stage, we were always kept informed, nothing was ever too much trouble, and any questions were dealt with quickly and clearly.
Wilson Thomas went above and beyond to make everything run as smoothly as possible, and their expertise and dedication really showed. We felt completely confident and looked after from day one.
If you’re looking for an estate agent who truly cares and delivers outstanding service, we wouldn’t hesitate to recommend Daisy and Wilson Thomas. Thank you for making the whole experience so positive!
Si · 16 February 2026
★★★★★ 1/5
GoogleI'm looking to move near to Wimborne and found a property I wanted to view in Broadstone. I spoke to Simon on 7th August who was extremely rude & unhelpful and told me the owner of the property would not under any circumstances accept a viewing unless my property was on the market. That I can accept but he then suggested I purchased it unseen! I said there was no way I would do that so he said "well you won't be buying it then"
I have viewed several properties in the Wimborne area recently and never been spoken to in this manner.
I pity the vendor.
Tessa · 10 August 2024
Agent replied · 24 August 2024
Dear Tessa
I was disappointed to read your review as you can see we have a great reviews from our customers. Unfortunately the seller of the property that you wanted to view wont accept viewings from buyers that aren't on the market yet. This is not always the case with our sellers but once you have put your home on the market and ideally found a buyer we would be pleased to show you over as per our clients instructions. If our memeber of staffs explanation didn't come over in a correct and professional manner I can only apologise to you. I wish you good luck with your search for a home your sincerely, Justin Thomas
★★★★★ 5/5
GoogleI have had to sell my sister's house in Corfe Mullen following her passing away last year.
In addition to the many other legal and emotional issues that needed to be dealt with selling a house from afar, I live in Greater Manchester, added many other practical problems.
Simon Holt and the rest of the team at Wilson Thomas proved to be a very good choice for me as they have handled everything extremely professionally and efficiently. This included speedily finding a second buyer when the first one dropped out, making house visits to make sure everything was in order recommending local contractors, e.g. lock & door fitters, gardeners, plumbers, house clearance, to resolve various problems that came up; all of which would have been easy enough if I had been local but become, potentially, ten times harder when you're 250 miles/5 hour drive away.
Simon made sure I was constantly updated with developments and made the whole process as stressless as I could have hoped for, I couldn't recommend them more highly.
David · 25 August 2025
★★★★★ 5/5
GoogleHuge thanks to Justin, Daisy & Simon for all their help selling our house and always being a pleasure to deal with.
They secured an offer on our house around a week after going on the market and always kept us updated throughout the selling process and helped smooth out delays with our chain.
Would happily recommend
Amy · 16 February 2026
★★★★★ 1/5
GoogleMost unprofessional viewings my partner and I have ever been on. We viewed a property in Broadstone with Simon.
During a viewing I pulled the fitted blind up to look in the house's back garden and check the road/cars passing by. However, when I tried to open the blinds it came off it's wall fixing (it obviously wasn't fitted properly). I apologised profusely to Simon. As a viewer I really think we should be allowed to open blinds/look in fitted wardrobes/go in the loft. All of these things matter as a potential buyer.
In comes Simon who very aggressively tells me off and from then on had a very inappropriate, unprofessional demeanor about him. He basically chased us out the door! Simon went from friendly to aggressive and made us feel very uncomfortable.
Rory · 27 March 2024
Agent replied · 24 August 2024
Dear Rory, Further to your comments I am sorry to learn about your experience whilst viewing the property, as you will see from our reviews we offer a first class service so I am surprised and disappointed to read your comments, if you would like to discuss this in person please do contact me. Yours Sincerely Justin Thomas
★★★★★ 5/5
GoogleI cannot rate the service we received from Simon and the team at Wilson Thomas, Broadstone, highly enough. My mother has just moved to Broadstone, buying her flat through Wilson Thomas, and throughout the sale, Simon has been supportive, helpful and very proactive whenever issues have arisen. I would thoroughly recommend Wilson Thomas of Broadstone.
Liz · 16 February 2026
★★★★★ 5/5
GoogleWe were very pleased with the team at Wilson Thomas when they sold our house.
We mainly dealt with Justin and Daisy, but if we spoke to anyone else in the office they were always helpful, friendly and professional.
Justin dealt with the process after the sale seamlessly, and we had a very quick exchange and completion.
I have already said I would look to work with them again in the future.
Ryan · 28 March 2025
★★★★★ 5/5
GoogleWilson Thomas have been great with us purchasing our first property. They have always been very informative and respond to us within a timely manner, Daisy, Simon and Justin have all done their best and Daisy was very lovely at our viewings. Great experience.
Destiny · 16 December 2025
★★★★★ 5/5
GoogleWe have had a fantastic experience purchasing our new home through Wilson Thomas. Simon was always on hand to make sure that everything progressed smoothly. Any queries were answered quickly and comprehensively. I would highly recommend Simon and the team.
Sophie · 16 January 2026
★★★★★ 5/5
GoogleMany thanks to Simon and colleagues for guiding us through a long and difficult sale process. His help is much appreciated and I would recommend Wilson Thomas to anyone looking for an agent.
Simon · 16 February 2026
★★★★★ 5/5
GoogleFrom the outset we felt confident given that this is a very stressful process. Viewings were arranged at our convenience. They worked hard to find a buyer and stayed with the process pushing hard to a satisfactory outcome.
Nick · 16 December 2025
★★★★★ 5/5
GoogleJustin, Simon and Daisy were always very helpful with my purchase. They assisted at getting the exchange and completion date in before the 1st April to beat the stamp duty change. Simon was really good at supporting both the vendor and myself, ensuring that the solicitors kept the deal on track. Always good coms and called back of i missed them etc. 5*
Richard · 25 March 2025
★★★★★ 5/5
GoogleFrom viewing our house for the first time to completion, Wilson Thomas were extremely helpful, friendly and efficient. Justin, Daisy and Simon were always quick to respond and went above & beyond for us, especially in the final weeks where they tirelessly assisted in arranging a prompt exchange and completion. Their properties for sale are gorgeous - trust us, we bought one! - and their teamwork provides a brilliant service.
Leanne · 4 December 2024
★★★★★ 5/5
GoogleWe were really happy with all of the service from Wilson Thomas. Louise was very helpful and had a good understanding of what we were looking for, we loved that she got excited about the property with us. The team were really flexible in terms of viewing and calls. Communication was perfect and they were very knowledgeable about the properties they showed us. One thing I would like to see moving forward would be to offer online virtual tours of the properties. Thank you for your great service.
Emma · 25 June 2024
★★★★★ 5/5
GoogleThe staff in Broadstone were extremely helpful to us while we were navigating a probate sale in a retirement complex from a distance. We could not have asked for a better service.
Gill · 16 December 2025
★★★★★ 5/5
GoogleMy brother and myself have recently sold my father’s property after he moved into a care home. A first class and friendly service from the initial valuation by Justin to the continuation of the sale to its conclusion by Simon. I cannot rate these agents highly enough and the reason we have used them before and will do so again. Simon has been personable, proactive and professional throughout and worked hard on our behalf. Thank you.
Helen · 27 January 2024
★★★★★ 5/5
GoogleExcellent service all round, professional, friendly, special thanks Justin and Daisy for their patience and kindness.
Tina · 16 February 2026
★★★★★ 5/5
GoogleHave just exchanged on the purchase of a property through this agent. First class, efficient and very friendly service and I would not hesitate to recommend them to vendors and purchasers. We were kept informed along the way with courtesy calls and everything went so smoothly - thank you so much Justin and team, much appreciated during what can be a fairly stressful time.
Denise · 3 August 2024
★★★★★ 5/5
GoogleWe bought our first home together through Wilson Thomas. Simon was always a pleasure to deal with; his calm, kind & professional approach made what could have been a difficult time straightforward and stress free. He kept us well informed throughout the whole process and was always available if we needed to contact him. We can’t wait to start the next chapter of our lives together in our new home. Thanks, Simon & all the team at Wilson Thomas!
Deb · 25 August 2023
★★★★★ 5/5
GoogleDaisy was absolutely amazing, communication was amazing, she was always on top of everything, always answered my questions and always kept me in the loop. I would highly recommend Wilson and Thomas.
Kelly · 25 August 2025
★★★★★ 5/5
GoogleJustice and the team were great. He got a buyer for our house in less than three days. It went through to exchange with only a small hitch, that Simon sorted in no time.
I've bought and sold four houses with them with little or no problems. Highly recommend them.
Steve · 13 December 2024
★★★★★ 5/5
GoogleWe purchased our first home through Wilson Thomas. Our main contact Simon Holt was helpful, informative and kind throughout the process. He kept us in the loop every step of the way and had no small part in ensuring that the purchase was concluded in the nick of time. We're very happy in our new home and can't thank the team at Wilson Thomas enough for their help.
I · 28 December 2023
★★★★★ 5/5
GoogleVery pleased with the service we received selling my late parents house.
Simon is very professional and knows the local market very well and doesn’t over inflate the selling price just to gain business. We had regular updates throughout the whole process.
We were dealt with sensitivity of our circumstances
Would definitely use them again if the need ever arises
Tracy · 26 May 2024
★★★★★ 5/5
GoogleI recently completed on a purchase of a property through Wilson Thomas and highly recommend! Danny was exceptional throughout the whole process, keeping me updated every step of the way. I will definitely be using them in the future when I come to sell. Thank you so much Danny!
Laura · 25 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.