Trusted Agent profile · Poole
★★★★★
75 reviews across 1 platform
5 Bournemouth Road, Parkstone, Poole, BH14 0EF
Wilson Thomas Limited's office in Poole, at 5 Bournemouth Road, is rated 4.7 out of 5 across 75 reviews on 1 platform, including 75 Google reviews rated 4.7.
Every review we hold for the Poole office, from every platform, shown as written. First names only.
5/5
GoogleWe highly recommend Wilson Thomas, Lower Parkstone, Poole. Mark has spontaneously kept us informed of all updates during the sale of my father's property, his communication has been second to none, and Marks colleagues have also been very helpful when needed. Thank you again Mark and his team for all of your help in the execution of the sale of my Father's bungalow!! from a very happy customer 🙂....
5/5
GoogleMark and the team have been super helpful throughout the whole process, from spending half a day taking me around as many properties that fitted my ideal criteria, to guiding through the whole process, and even jumping in to chase solicitors and push things forward as quickly as possible over the Xmas period. Great team all round
5/5
GoogleFrom the first viewing to the day of completion, Danny and the team have been great. This is our first property and the communication was brilliant and professional, if we needed anything then the team were ready to answer, I would happily recommend Wilson Thomas to anyone in the future!! Many thanks to the whole team!!
5/5
GoogleI had a very long drawn-out sale and purchase. Mark was excellent throughout and kept everyone regularly updated, the service I received was exceptional. I cant recommend them enough. The best estate agents in Ashley Cross!
5/5
GooglePerfect experience with Wilson Thomas. Attention to detail and communication was second to none. It was a challenging sale and Justin and the team went over and above. Thank you.
5/5
GoogleWilson Thomas in Lower Parkstone did a great job selling my son's flat. Communication was brilliant - good feedback from every viewing, all phone calls and emails responded to promptly. Danny, Mark and Wendy were always friendly and helpful. I would definitely recommend them.
5/5
GoogleA great purchase experience. Danny, Mark & Wendy were very helpful and kept us informed of any new information all through process. Extremly grateful for their professionalism and friendliness. Highly recommended.
5/5
GoogleI can highly recommend Wilson Thomas. Whilst acting as the agent for our property they repeatedly went above and beyond when working with both ourselves, prospective purchasers and our final vendors. They have always been in contact and provided a superb level of customer service and support. I have not failed to be impressed by their professionalism and care at any stage of the process and they acted quickly when our first sale fell through resulting in the property only being back on the market for a number of days. Fantastic service from start to finish.
5/5
GoogleFantastic estate agents that helped me find my ideal home. There were some issues getting paperwork from the seller but they wee able to chase for them and make the move in possible quite quickly.
5/5
GoogleIt was a pleasant experience dealing with Danny, Mark and Wendy from their Parkstone office. Danny, who handled our sale and purchase was excellent from the word go. He was very transparent and kept us updated at every turn and there were quite a few given a chain that was a bit tricky to navigate. I would say like to say that he perhaps worked harder than other agents in the chain to move things along and getting all in the chain to be aligned - we're happy to recommend Danny and the team.
5/5
GoogleI recently purchased a property through the Wilson Thomas Parkstone office. Throughout the process I was really pleased with the service provided. The transaction was far from straightforward and throughout Danny was patient and his communication was excellent. This ultimately resulted in the successful purchase and I am delighted with my new home. This was the second time I have bought a property through Wilson Thomas, both experiences have been extremely positive and I would thoroughly recommend their services.
5/5
GoogleI bought a flat in Parkstone via Wilson Thomas in 2018. I was impressed with them when purchasing the property therefore enlisted them again when I sold it this September. I mainly dealt with Danny who was very professional and kept me well informed but I found all of the team approachable and easy to contact.PositiveResponsiveness, Professionalism
Thank you for your kind comments, glad Danny was able to help you and we hope you've settled into your new home.
5/5
GoogleDanny was incredibly helpful and professional when we were buying our first house. Without his guidance and support it would have taken us a lot longer. Would definitely recommend Danny and the team at Wilson Thomas for anyone looking to buy a house. Thank you very much
5/5
GoogleI would like to recommend Danny Kempton to anyone who is selling (or buying) a property. Mine hasn’t been the smoothest of journeys but he has been the most patient and supportive throughout. He smoothed a lot of waters between solicitors and making the sale better for both me and the buyer. Thank you Danny!
5/5
GoogleDanny has been amazing and so helpful. I would highly recommend Wilson Thomas to deal with the sale of property locally in the Poole area.
1/5
GoogleWe viewed a house in Broadstone with Simon. The house wasn't to our liking when seen in person compared to the pictures. We opened the blinds (which were closed) to look at the garden view and assess the windows - and the blind came off it's fixture. We apologised for this, even though seems the blinds were already broken. He was so beyond rude and unprofessional. He literally chased us out the house saying that we were wasting his time because we didn't like the house. We as buyers are allowed to 'not like a house' after viewing it. He refused to let us see the loft - stating that 'you can put an offer in and view it for a second time if you want to go in the loft.' He did not let us see the garden either as it was 'wasting his time'. Absolutely do not recommend using them as an estate agents. Simply cannot state just how unprofessional this whole experience was.
Dear Ruby Further to your above comment I am sorry to learn about your experience whilst viewing the property, however, this review was posted under the wrong office, and I have responded to you under your review for our Broadstone office. As you will see from our other reviews for both offices we offer a first class service so I am surprised and disappointed to read your comments, if you would like to discuss this in person please do contact me. Yours sincerely Justin Thomas
5/5
GoogleThank you to Danny, Mike and Wendy who helped the sale of our house to go smoothly, we sold quickly within a month and we were always kept updated and informed.
5/5
GoogleWilsonThomas sold our property at a difficult time and overcame a few problems very well. I can do nothing but highly recommend them and would like to take this opportunity to say thank you to Mark, Danny & Wendy for all their help.
You're more than welcome Mr Spice, it was a pleasure dealing with you.
5/5
GoogleI recently sold 2 properties with the team at Lower Parkstone office and couldn’t rate them more highly. Good hard working honest agents who communicate really well throughout the process. Buyers were secured on both properties in quick succession and they spent time ensuring all the relevant checks were made. I could of chosen many other agents that offered cheaper fees but Wilson Thomas fully justified their commission by delivering a great service all round. I wouldn’t hesitate to recommend them.PositiveQuality, Professionalism
5/5
GoogleThanks so much to Mark and the team at Wilson Thomas. A speedy and professional sale of my property. I have also bought a property with the same team 5 years ago, which went just as smoothly. I can highly recommend.
5/5
GoogleBought a flat through Wilson Thomas who had the listing. Dealt with Mark who was very helpful along the way and kept me updated throughout. A decent experience of what can be a stressful time. Thanks Mark.
5/5
GoogleWe have received great service from Wilson Thomas and especially Danny who has been dealing with our sale, he has kept us informed the entire time and has always been at the end of the phone when needed would definitely recommended and use again if we were selling another property
5/5
GoogleMark was absolutely excellent. From when we had our offer accepted through to exchange and completion. We can't recommend him highly enough. He went above and beyond. Thank you Mark! Clare and Brad Cooper.
5/5
GoogleExcellent service, Mark has been extremely thorough with my recent purchase of a property. He has communicated excellently and answered any queries that I have had, he is very approachable and polite. Wendy is also excellent, she responds to any queries almost immediately and really understands the buyers needs! I would 100% recommend buying with Wilson Thomas as they are quick, efficient and honest!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wilson Thomas Limited's Poole office has 75 reviews across 1 platform: 75 on Google.
Wilson Thomas Limited Poole is rated 4.7 out of 5 across all 75 reviews, and 4.7 out of 5 on Google from 75 reviews.
Wilson Thomas Limited Poole, 5 Bournemouth Road, Parkstone, Poole, BH14 0EF.
