Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleBrilliant service from Ben, Alannah, and Sean at William Rose who helped us with buying our new house and selling our flat. Top service throughout and always available to answer questions and provide updates. Would definitely recommend.
James · 16 April 2024 · William Rose London
Agent replied · 15 June 2024
Thank you so much for taking the time to share your positive experience with us James! We're thrilled to hear that Ben, Alannah, and Sean were able to provide you with five star service during the process of buying your new house and selling your flat. It's fantastic to know that they were readily available to answer your questions and provide updates, ensuring a smooth experience for you.
★★★★★ 5/5
GoogleAmazing service from start to completion. I couldn’t recommend them highly enough.
Paul · 21 March 2024 · William Rose Redbridge
Agent replied · 19 June 2024
Thank you Paul!
★★★★★ 5/5
GoogleI would 100% recommend William rose , they were very professional to deal with , keeping me informed at all times with what was going on and everything was dealt with efficiently which saved me a lot of stress.. a special shout out to Jay, Richard and Gok Thank you
Jan · 21 March 2024 · William Rose Redbridge
Agent replied · 19 June 2024
Dear Jan, we're thrilled to hear our service was worth 5 stars and such a positive review, thank you!
★★★★★ 5/5
GoogleExcellent service throughout. I cannot recommend the William Rose team highly enough. Professional and knowledgeable, but also extremely helpful. Thank you!
Pauline · 21 March 2024 · William Rose Redbridge
Agent replied · 19 June 2024
Hi Pauline, thank you for your kind words and recommendation!
★★★★★ 5/5
GoogleJay and his team were amazing. Great service from start to finish on the sale of our property. They were very professional and marketed our property well. They took the stress out of the whole move process. Would definitely recommend!
Ashley · 21 March 2024 · William Rose Redbridge
Agent replied · 19 June 2024
Hi Ashley, it's always nice to hear that we save our clients from some of the stress of moving. Thanks you for your kind review!
★★★★★ 5/5
GoogleI couldn't be happier with the exceptional service provided by Ben and Sean at Willian Rose estate agents in Highams Park, London. From start to finish, they demonstrated professionalism, expertise, and genuine care for my needs as a client. Their knowledge of the local market was impressive, and they went above and beyond to ensure a smooth and successful transaction. I highly recommend Ben and Sean to anyone looking for top-notch assistance.I am grateful for their outstanding support throughout the process.
Abdullah · 17 March 2024 · William Rose London
Agent replied · 15 June 2024
Thanks for you positive feedback and 5 star review Abdullah, we really appreciate it! We are very pleased that we were able to deliver such a great service and helped you with your property goal.
★★★★★ 5/5
GoogleGreat service from William Rose in Highams park, we will recommend to all friends and family, thank you to all of you I dealt with purchasing our new property.
Regards Wayne & Debbie
Wayne · 16 February 2024 · William Rose London
★★★★★ 5/5
GoogleVery professional, friendly and accommodating staff. Had lots of viewings over a three month period and during an uncertain market so had the valuation correct. Resulted in the sale of our property. Thanks to everyone at William Rose.
Paul · 21 January 2024 · William Rose Redbridge
Agent replied · 19 June 2024
Hi Paul, thank you for the positive feedback and 5 star rating!
★★★★★ 5/5
GoogleThe team at William Rose found our buyer for out flat in South Woodford. They were great with their communications, guiding us through the process, and absolutely fantastic helping us when we got massively delayed by our truly terrible conveyancing solicitors. Highly recommend!
Rowena · 21 January 2024 · William Rose Redbridge
Agent replied · 19 June 2024
Thanks for your positive feedback and 5 star review Rowena, we really appreciate it!
★★★★★ 5/5
GoogleI can’t recommend William Rose highly enough. From start to finish the team were amazing, Jay, Jake, Gok and Sean kept me updated and calm (when I was not feeling very calm, sorry guys!) and reassured throughout. Selling your home can be an incredibly stressful process but the expert team at WR took away so much of that stress and handled the process seamlessly. Their knowledge of the local area is impeccable and there’s no ‘hard sale tactics’ just a great experience dealing with real people who go above and beyond. A huge thank you to the entire team!
Stacey · 22 December 2023 · William Rose Redbridge
Agent replied · 19 June 2024
Dear Stacey, thank you for leaving such a kind review about the team, we're glad to know that we could take some of the stress out of the process for you!
★★★★★ 1/5
GoogleThey cheated me one of the property where the agents accepted the offer and sent email just end of day of Friday and he hold me for one and half week for not searching any property then later he said that the owner accepted from the tenant but the property is there in the market more than 4 months as under offer status. I had asked the agent to send me sales memo but he did not do so. So, they are not professional agents. Be careful with them.
Amala · 22 December 2023 · William Rose Redbridge
Agent replied · 19 June 2024
Our goal is to provide exceptional service to all our customers, and we regret if we fell short of your expectations this time.
We can not find details relating to this on our system, please can you contact jay@william-rose.com with details so that we can look into this for you.
Sincerely, the william rose team
★★★★★ 5/5
GoogleJake was an absolute star to work with from the off. We interviewed a few other local agents, and Jake’s pitch was by far the most thorough and accurate. He really went above and beyond. If you are looking to sell a property within days, not weeks, go with William Rose, as they know how to realistically value a property.
R · 22 December 2023 · William Rose Redbridge
Agent replied · 19 June 2024
Thanks leaving such positive feedback - we really appreciate it!
★★★★★ 5/5
GoogleFrom the first meeting of our representative, Jake Latch, there was a relaxed but solid professional approach given to me understanding my needs, my desires and making sure he tailored the selling programme to achieve my expectations.
He arranged everything to do with the sale and found a buyer within a few weeks.
He made sure the sale process proceeded promptly and professionally smoothing the way for a completion a few weeks later.
I have high praise for the professionalism and hard work put in by him.
Thanks very much Jake.
Geoff · 22 December 2023 · William Rose Redbridge
Agent replied · 19 June 2024
Thank you for sharing your feedback and leaving us a five star rating Geoff! We're very pleased to hear you had a positive experience with your sale.
★★★★★ 5/5
GoogleWilliam Rose and in particular Ben have been wonderful throughout our house buying/house selling process in Highams Park. It hasn't been a quick sale/purchase and there have been many ups and downs but it felt like we navigated them together and they have always been there to talk when we wanted to and also have given very measured, experienced advice. We put our trust in them and they have really delivered. Thanks so much to you all
Lucy and Paul
Lucy · 18 December 2023 · William Rose London
Agent replied · 15 June 2024
Hi Lucy , thank you for your kind words about our team and service we provided. Best of luck in your new home!
★★★★★ 5/5
GoogleJake and his team were very helpful and kept an open line of communication when purchasing our new home with all the challenges which ensures. Highly recommended 👌 …
Dil · 22 November 2023 · William Rose Redbridge
Agent replied · 19 June 2024
We're delighted to hear that Jake and our team were able to provide you with the support and communication you needed throughout the challenges of purchasing your new home. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Thanks again for your kind words!
★★★★★ 5/5
GoogleI have used William Rose to rent and sell my property and I couldn’t recommend them enough. All the team are so helpful and kept me updated every step of the process. Highly recommend!!
Ellie · 22 November 2023 · William Rose Redbridge
Agent replied · 19 June 2024
Thank you so much Ellie for your kind words and for entrusting us with both renting and selling your property! We're thrilled to hear that you had a positive experience with our team. Please don't hesitate to get in touch if you ever need assistance in the future. Thanks again!
★★★★★ 5/5
GoogleMy mum has recently sold her house through William Rose and cannot fault them from start to finish. Jake has been amazing throughout and available for questions and concerns at any time. Couldn’t recommend enough! Thank you all.
Maddie · 22 November 2023 · William Rose Redbridge
Agent replied · 19 June 2024
Dear Maddie - we are very glad to hear your Mum's sale went well. Thanks so much for taking the time to leave your feedback!
★★★★★ 1/5
GoogleRating only, no written review.
Paul · 23 October 2023 · William Rose Redbridge
Agent replied · 19 June 2024
Dear Paul, we are very sorry to see you leave us a 1 star review.
Our goal is to provide exceptional service to all our customers, and we regret that we fell short of your expectations this time.
If you would like to provide us with more details about your experience with our service please feel free to contact us directly on 020 8504 2440 or hello@william-rose.com so that we can discuss this matter further.
Sincerely, the william rose team
★★★★★ 5/5
GoogleFIVE STARS! Sean and Jake did good job selling my house.
Jason · 23 October 2023 · William Rose Redbridge
Agent replied · 19 June 2024
Dear Jason, thank you so much for your 5 star rating and positive feedback, we really appreciate it!
Sincerely, the william rose team
★★★★★ 1/5
GoogleTerrible post-eviction service. Tenant has left owing thousands in unpaid rent and damages to the property. I have emailed the agent several times over three weeks ago to claim deposit and damages but no response from William Rose estate agents. When I chased a few weeks ago I was told that it is being "investigated" but two weeks on, no response. I genuinely feel that they are not familiar with how the tenancy deposit protection system works, nor are they experienced in claiming back unpaid rent and damages back from tenants. Very disappointed.
S · 23 October 2023 · William Rose Redbridge
Agent replied · 19 June 2024
Dear S D,
Thank you for taking the time to share your feedback with us. We are very sorry to hear about the negative experience you had with our service.
Your input is valuable to us, and we understand your frustration.
Our goal is to provide exceptional service to all our customers, and we regret that we fell short of your expectations this time.
We are dedicated to making improvements based on customer feedback, and your comments will be taken seriously.
Please feel free to contact us directly at 020 8504 2440 or hello@william-rose.com so that we can discuss this matter further.
Once again, we apologise for any inconvenience you may have experienced,
Thank you for bringing this to our attention.
Sincerely, the william rose team
★★★★★ 5/5
GoogleMy partner & I had a great experience buying our first property with the William Rose team. From the initial viewing, Gok was very friendly and professional. The team were supportive throughout the process - keeping us informed and helping with recommendations. I would use William Rose for future property sales & purchases. Thank you!
Sophia · 23 October 2023 · William Rose Redbridge
Agent replied · 19 June 2024
Dear Sophia,
We are thrilled to hear you had such a good experience with our service.
Thank you for taking the time to leave a review
Sincerely, the william rose team
★★★★★ 5/5
GoogleJake was really helpful and patient and did a great job
Vasco · 23 September 2023 · William Rose Redbridge
Agent replied · 19 June 2024
Thanks so much for your 5 star review and kind words, we really appreciate it!
★★★★★ 5/5
GoogleRating only, no written review.
Vanessa · 24 August 2023 · William Rose Redbridge
★★★★★ 5/5
GoogleVery friendly, responsive and helpful team! Definitely recommend :)
Jamilya · 24 August 2023 · William Rose Redbridge
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.