5/5
Rating only, no written review.
Agent replied · 3 September 2026
Thanks for rating our service so highly, Byron.

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★★★★★
544 reviews across 3 offices and 2 platforms
White & Guard Estate Agents has three offices, in Hedge End (two offices) and Bishops Waltham. Together they have 544 reviews on two platforms, rated 4.5 out of 5 overall.
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White & Guard Estate Agents's three offices, most reviewed first. Each has its own page.
White & Guard Estate Agents is among the ESTAS 2026 winners.
ESTAS 2026: 3 Best in Postcode across three branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2023, 2022.
2025 1 Silver, 1 Best in County and 2 Best in Postcode across two branches ESTAS 2025 winners
2023 1 Bronze and 1 Best in Postcode ESTAS 2023 winners
2022 1 Gold and 1 Best in County ESTAS 2022 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thanks for rating our service so highly, Byron.
3/5
Rating only, no written review.
4/5
Rating only, no written review.
Thanks for rating our service, Rachael
5/5
Allison Breddy for us, has been the absolute cornerstone for mine and my partner’s sales/ buying progression process. In my experience, finding someone with competence, determination and outstanding communication skills is rare but Allison embodies them all effortlessly. Her ability to navigate the complexities of sales/ buying progression with precision and professionalism is second to none. She possesses an in-depth understanding of the process and anticipates challenges before they arise, ensuring for us our transactions moved forward smoothly. No detail ever escaped her attention, and we found she operated with a level of efficiency that was simply unmatched. What truly set Allison apart for us apart, however, is her exceptional communication. She has a natural talent for keeping all parties informed and always delivered updates with clarity and confidence. She reassured us with her knowledge, successfully earnt our trust, and removed any uncertainty from the process. When she gives her word, she follows through- every single time. I did not have to chase her once. Her reliability, problem-solving ability, and unwavering dedication make her an invaluable asset. We cannot sing her praises enough. She is not only exceptional at what she does, she is also a thoroughly lovely human too!
Thank you for such an incredible review! We're absolutely delighted to hear how invaluable Allison has been throughout your sales and buying journey. We wish you the best in your new home :)
5/5
We were recently shown around various properties by Ella (& Ellie for one viewing). We found both to be extremely helpful and gave information to any questions we had. If they were unsure they offered to find out. Overall we were impressed by their professionalism and efficiency.
Thank you for leaving such a positive review of your time with us Matthew. We look forward to continuing helping you find your dream home :)
5/5
Very professional, responsive and thorough - would highly recommend.
5/5
W&G were very professional, and always kept us informed of viewing outcomes and what they were doing to maximise our sales exposure
5/5
We couldn’t have asked for a more efficient or friendly agent than Shannon. She was always on hand to answer our questions quickly and accurately and very friendly. She took a lot of initiative and we secured our dream home thanks to her help. Forever grateful!
5/5
Great service from the whole team
5/5
Great service from the whole team
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Tried renting a property with White And Guard and was treated terribly. Wouldn’t listen to either mine or my partners questions, nothing was explained to us in a kind manner and overall unhappy with this company, will not be using again. Refused to give our deposit back and staff were very rude
Hi - thankyou for taking the time to post a review, having looked through our files we cannot find any refence to bobbie jones on our database. However, in reply we only fail to return deposits if the potential tenant applying to let a home through us, FAILS the referencing process and this is out of our control as undertaken by a third party referencing company. Failure of refencing is normally, but not always, associated with mis information or incorrect information being supplied on the actual application. We do always try at this stage to help find a solution, but this is not always possible. Referencing is conducted to ensure our landlords are protected and a procedure every lettings agency conducts as a matter of professional integrity and by law. The potential tenant is informed at the time of paying their deposit of their rights and the circumstances behind a deposit payment not being returned. We wish you well in your search for a property in the future.
2/5
Really disappointed in White and Guard, I signed up for 6 weeks and viewings were poor. Only three viewings in 6 weeks. I have now changed agent and had more viewings booked in one day than the whole if the 6 weeks with White and Guard. As with all agents, you have to give 30 days notice to get out of the contract, so this was put in early. I just feel that they didn't bother pushing my property after that. I think I was sold by their glossy brochure and talk of an open day, however don't be fooled, people view online these days. I thought the online pictures were OK until I saw what my new estate agent produced.The different is night and day. (They used a fantastic AI camera). Nice people, but sadly they were unable to get people through the door.
5/5
White & Guard were great in helping us secure a new home. Unlike other agencies they didn't seem to play games or mess us around which meant we were moved in not long after our enquiry. I would use them again!
5/5
Absolutely fantastic service. Timely, professional, great support. Always find a solution to all our needs. A pleasure to do business with
5/5
Jess has been so helpful throughout. Thank you.
5/5
Excellent service! I found the staff at White & Guard Hedge End to be very professional, extremely helpful and always so pleasant.
5/5
Recently sold my property with White and Guard excellent experience from listing to completion. Russell Becky and the team offered a 5 star house selling experience. Highly recommend many thanks.
4/5
A good service provided throughout with the sale of my property, until to the day of completion. The team at the Hedge End branch were always on hand to assist and John Neville was very helpful in navigating the sale process and kept me up to date as things progressed to completion. Many thanks
5/5
Fantastic service would like to thank Becky and John for doing an amazing service would highly recommend White and Guard took the stress out of the sale of our house so we could relax while we were abroad .
1/5
My partner and I personally wouldn’t recommend using White and Guard. We recently listed my partner’s property with them. Having previously used them to buy and sell houses in the past as well as let houses (my partner even sold one of his …
2/5
Really disappointed in White and Guard, I signed up for 6 weeks and viewings were poor. Only three viewings in 6 weeks. I have now changed agent and had more viewings booked in one day than the whole if the 6 weeks with White and Guard. …
5/5
Our second time buying a home that was for sale through White and Guard and they have been amazing both times. The communication is outstanding and nothing is too much trouble for them to help with.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
White and Guard Hedge End has the most, with 246 reviews rated 4.4 out of 5, followed by Hedge End with 185.
The three White & Guard Estate Agents offices, by town:
Yes. At the ESTAS 2026 awards the group won Best Local Estate Agency Group by Region in Southern, and its branches won 3 Best in Postcode awards. The group and its branches also won ESTAS awards in three earlier years.
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