White and Guard Bishops Waltham reviews

★★★★★ 5/5

Google

After being up for sale with another agent for a few months, we decided to give notice and use White & Guard instead and they did not disappoint and it was a totally different experience. The entire team were so helpful, the communication from them was excellent, particularly Mike who would always call me with information on properties that we may be interested in and to provide feedback on viewings on our property.The app they use was also a really helpful tool. Thank you to the entire team at White & Guard!

Steph · 20 September 2026

★★★★★ 5/5

Google

We engaged White and Guard for the recent sale of our property based on their local knowledge and, more importantly personalised service. The team led by Claire and expeditor-in-chief Peter were exemplary in their efforts to market the property and steer the sale to completion, all the time keeping us informed. Other members of the team also contributed strongly Ysy, Mo and Peter - we had a great team working on our behalf.

Jon · 25 August 2026

★★★★★ 5/5

Google

We chose White & Guard to sell our house in January this year as when Mo arrived he won us over straight away with his enthusiasm and charisma. They actually sold our house in five days! The whole team were fantastic! Claire is cheery and polite and Charmaine (I think that was her name) pregnant at the time literally camped out at our house doing the viewings, they were all lovely and energetic. Once we had agreed a sale Peter then took over, he again was very helpful, knowledgeable, speedy and always happy and polite and always got straight back to me if there were any queries. I would highly recommend White & Guard estate agent’s if you want a great team that work well together and want to get the job done! Thank you guys fantastic work, now we can live happily ever after on our farm, you made our dreams come true ❤️ Debbie & Bryan Mobbs x

Debbie · 22 June 2026

★★★★★ 5/5

Google

Very positive experience purchasing my first home through White and Guard. The professionalism and sense of care shown by every member of staff from the first viewing to completing was excellent, and special thanks to Peter who went above and beyond to make sure we completed. They were great at answering my questions, organising additional viewings and keeping me updated throughout the process, as well as keeping in contact with the other sellers/buyers in the chain above and getting things moving as quickly as possible once everything was in place. Thank you to everyone at White and Guard for all of your help!

Gemma · 9 June 2026

★★★★★ 5/5

Google

I dealt with Claire and Peter throughout my property purchase and could not have been happier with the service they provided. They were quick, efficient, informative and incredibly supportive throughout the whole process. They went above and beyond to get my sale completed within just five weeks, helping me meet an important deadline. I genuinely cannot recommend them enough. Fantastic service from start to finish!

R · 25 August 2026

★★★★★ 5/5

Google

I had a first class experience with White & Guard in Bishop’s Waltham. Conveyancing is a trying experience, with multifarious stresses, but the team of professionals at White & Guard made every step so much easier. There were professional, flexible and empathic at every turn with allocated team members to deal efficiently with every part of the process. Claire and Peter were especially helpful throughout.

Nei · 22 August 2026

★★★★★ 5/5

Google

Can’t speak highly enough of Claire and Peter who have been excellent throughout. Getting the sale was one thing, so thanks Claire and the team, but when things got complicated, Peter had to work very hard to get this over the line, so thanks Peter.

Gareth · 24 August 2026

★★★★★ 5/5

Google

We were pleased to have chosen White & Guard. Selling our house was key to our move to New Zealand, and although a few ups and downs along the way we have now successfully emigrated. Many thanks to Peter, Claire and the the team for taking our sale through the process.

Malcolm · 9 May 2026

★★★★★ 5/5

Google

First impression is key and when we 1st met Alistair & Claire, we knew they were our kind of people. They took time to understand us as individuals and also our motives. I feel their real ability is the ability to connect with all walks of life which is massively important in this industry. When we had sold the property, Peter was great at keeping things on track and fighting our corner.

Stuart · 4 October 2025

★★★★★ 5/5

Google

The whole team are great Alister , Lee and Peter were just fantastic as were the staff in the office to help with any queries or questions. We can't thank them enough for the help in selling our house. So friendly and on it at all times would highly recommend using them to anyone looking for the best . Thank you all of you Diane and Mike

Diane · 4 November 2025

★★★★★ 5/5

Google

Bought my house through Claire and Peter at White & Guard, they were both really helpful and friendly, and Peter in particular was a great source of knowledge and support… he remained positive and calm through some stressful moments which made me feel more at ease. Buying and selling a house as a process is very stressful and not something I will do again in a hurry but it was made that little bit easier thanks to a great team! Thank you again!

Olivia · 22 July 2026

★★★★★ 4/5

Google

Overall, we had a positive experience with White & Guard, and I want to call out the individual efforts of Claire and Peter, who were both genuinely helpful throughout the process. They were responsive, supportive, and made a noticeable difference during the more stressful stages of the sale. 5 stars to them. That said, there are a few areas where I think improvements could be made. The initial valuation and expectations set by the sales manager were overly optimistic, and in the end we had to reduce the price significantly in order to secure a buyer. For anyone selling in the future, I’d suggest taking the initial pricing guidance with a pinch of salt. Towards the end of the process, when things were time‑sensitive and I needed clarity on deposit figures, the agent we had been dealing with went on annual leave (no notice provided) and we referred back to a previous contact who unfortunately didn’t respond. Given how important & time sensitive that information was for the chain, it was a frustrating moment. Communication in general could have been stronger. As someone who works in a role where stakeholder engagement is vital, I did find it surprising how rarely phone calls were used. Sometimes a quick call would have resolved things far more efficiently than waiting on email replies. Despite these issues, White & Guard did perform well in securing the sale, and Claire and Peter’s support deserves recognition. However, the experience has left me questioning whether estate agents as a whole offer value for money in today’s market.

Ben · 22 June 2026

★★★★★ 5/5

Google

I cannot recommend White & Guard highly enough. From the very first viewing through to exchange and completion, the service we received was exceptional. Professional, proactive and genuinely personal at every stage. Claire and the sales team were fantastic. They were respectful, understanding and clearly had our best interests at heart throughout the process. They put in a huge amount of effort behind the scenes and ultimately secured a sale at our asking price in what proved to be a challenging transaction. Communication throughout was excellent. Peter remained in regular contact, keeping us updated and chasing solicitors, agents and other parties whenever required to keep things moving. And then there is Alistair. Never has the phrase "above and beyond" been more appropriate. He was relentless in keeping the transaction progressing, making calls, chasing updates and stepping in whenever needed. More importantly, he took the time to understand our circumstances and what mattered to us, providing honest advice and reassurance throughout what could easily have become a very stressful experience. Quite simply, without Alistair, I genuinely don't think this move would have happened as smoothly as it did. Knowing we'll eventually move on from our new home and won't be able to use White & Guard again due to being out of the area is probably the only downside to the entire experience. Thank you to everyone at White & Guard. We couldn't have asked for better.

Tristan · 22 June 2026

★★★★★ 5/5

Google

Claire was absolutely incredible when it came to our exchange process for our property - throughout the entire journey the entire team were amazing at communicating with us and answered any questions we had as first time buyers, nothing seemed like too much for them. Thank you so so much once again for helping us - we will be using them again in the future!

Lindie · 4 September 2025

★★★★★ 5/5

Google

First class Both the sale and purchase were handled professionally and courteously. I was kept fully informed throughout, Claire and Peter went the extra mile to ensure all went smoothly. have already recommended them to friends.

Jane · 7 May 2026

★★★★★ 5/5

Google

Claire was first class in showing us the property and quickly producing a Memo of Sale as soon as the offer had been accepted. She dealt with a hefty bump in the road very professionally, ensuring that we remained the buyers of the property. Peter handled all the mechanics very well; it's the first time I've had first hand experience of a role like his, and now i don't know why everybody doesn't do it!

David · 27 January 2025

★★★★★ 5/5

Google

Exceptional service from start to finish! We were so happy with how White and Guard handled our transaction. They got us a fantastic price for our house sale, and kept us up to date at every step of the way with our purchase. You really couldn’t ask for much more from the team. They made the whole process very simple and stress free, and we would definitely use them again for any future moves!

Taylor · 9 May 2026

★★★★★ 5/5

Google

We had an excellent experience working with Jibran throughout our purchase. He was always polite, helpful and proactive, keeping us informed and responding promptly to any questions we had. His professionalism and support made the process much smoother and less stressful. We are very grateful for all his assistance and would happily recommend him to anyone buying or selling a property.

Alex · 26 July 2026

★★★★★ 5/5

Google

White and Guard were fantastic while we were looking for a property, we went through many viewings with them and when we felt like we couldn't find anything they were determined to find us our home. They remained in touch after unsuccessful viewings and steadily sent new properties that suited us. We've not felt pressured or pushed like you do with the bigger names at any point of the process, White and Guard always put a huge emphasis on our purchase being 100% right that we felt incredibly supported in our search. The communication from them has been incredible throughout the process and we've had such a fantastic experience with each agent at the viewings. Major shout out to Lee from the team for his excellent communication throughout the process with us!

Abbie · 3 August 2024

★★★★★ 5/5

Google

Really good experience with Jibran A at streets ahead South Norwood. To start off with he showed me a property that was much better quality than I was shown elsewhere. Then throughout the purchase process he was helpful, friendly, professional and highly responsive to queries etc. Much appreciated, this made the whole thing much less stressful.

Rachel · 26 July 2026

★★★★★ 5/5

Google

When we first met White & Guard their professionalism and friendliness really shone out to us. You can feel they genuinely care about your sale and onward purchase and we felt very looked after by them. We felt they advertised our property to its best and the communication was excellent throughout. The whole team are very friendly, even when you ring many times (!) and we really enjoyed our relationship with Peter! A great chap. We would highly recommend too others.

Belinda · 4 January 2026

★★★★★ 5/5

Google

Lee and Claire were brilliant from word go, always on time for viewings, always called me back when I left a message, always had an answer to my questions and never made me feel like I was bothering them. The last few days were stressful due to my solicitor and Claire put up with my ranting and raving. I will definitely use White & Guard again and would highly recommend them. Thank you Lee And Claire

Vanessa · 24 June 2024

★★★★★ 5/5

Google

Our experience with White & Guard was nothing short of brilliant. From valuation, to photos, to viewings, to selling… it was all seamless. Communication was great and we couldn’t believe our house sold in less than 2 weeks. Can’t fault their services. A big special thanks to Lee for all his hard work. Thank you!

Meg · 26 March 2025

★★★★★ 5/5

Facebook

Thank you so much to Suzanne and her team for all their expertise helping us find the right house after relocating from 100miles away without any knowledge of the area. From the viewings with George, to the offer with Suzanna and sales progression with Audrey; every aspect has been faultless and the team are so friendly and professional. Would highly recommend White & Guard for buying and selling; we know who we will go to when we are selling and buying again

Zoë · 2 August 2019