Trusted Agent profile
★★★★★
182 reviews across 2 offices and 2 platforms
Watts and Morgan has two offices, in Penarth and Cowbridge. Together they have 182 reviews on two platforms, rated 4.4 out of 5 overall.
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Watts and Morgan's two offices, most reviewed first. Each has its own page.
Showing 133 reviews on Google only. Show every review
5/5
GoogleWe rented with Watts and Morgan for the last 7 years. The whole team, but in particular Jodi, have always been fantastic, even more so when we had any issues. They keep in regular contact and are available 24/7! We couldn’t fault the team in any way, by far the best letting agents we’ve dealt with! A real personalised service and a great conduit between ourselves and the landlord. Would recommend 100%
5/5
GoogleI have rented my property for over 25 years and had different agents. Watts and Morgan and especially Jodie are definitely the best and easiest I have ever dealt with. The team are all fab and have such a personal touch and genuinely care about their tenants. Nothing is too much bother for them. Keep up the good work guys.
1/5
GoogleEndless emails to get anything repaired. A banister came off which took months to fix, I even had an email asking who else used the banister and how much weight did they put on it!!! Recently emailing for months to get a window handle fixed.... Total armatures.
5/5
GoogleFrom the initial valuation by Richard, the viewings by Matthew and the dealings we had with several other members of the team including Lewys, Laura and Natalie, we found the whole team to be professional and reliable with excellent communication throughout. What is usually a stressful experience - selling and moving home was made a far smoother process. Would recommend Watts and Morgan Cowbridge to anyone and will use them again in future.
5/5
GoogleBeen dealing with Jody recently who has been really helpful 👍 …
5/5
GoogleConsulted staff here regarding the sale of our flat, staff were very professional but also very friendly and knowledgeable.
5/5
GoogleAbsolutely perfect and seamless experience. Friendly staff, always available to help! Would definitely use WATTS &MORGAN again
5/5
GoogleVery polite and helpful. Helped us buy our dream home. A special thanks to Sarah, Tom and Dan for all of their help.
5/5
GoogleI recently purchased a residential property via Watts & Morgan Penarth and found the team, including Tom and Sarah, very professional and helpful throughout the process.
5/5
GoogleWe bought our house through Watts and Morgan in Penarth and would like to thank Dan, Tom and Sarah for all their help. Great service.
5/5
GoogleWe sold my mother's bungalow through Watts & Morgan Penarth and the whole experience was excellent. Communication was good, we had plenty of viewers and we ended up with a great price. Would recommend every time.
5/5
GoogleWatts & Morgan were superb & helped throughout the process. They did some really difficult chasing of solicitors too when we had a problem. Fabulous & always there. 100% would recommend them. Thanks & well done👍🏼🌟 …
5/5
GoogleHighly recommend Watts & Morgan. We viewed a few houses with W&M and ended up both buying and selling ours with them. Dan, Sarah and Tom and all the team were extremely helpful, kept us posted throughout and made the process of buying and purchasing as stress free as possible. Thank you very much for all your help.
5/5
GoogleI would personally like to thank Tom and Dan at Watts and Morgan Penarth for finding us our perfect home. Tom went above and beyond at every stage of our very quick 6 week exchange. After dealing with many other agents over the years i have never met one as good as Tom. Without Tom it would have been a very stressful process. The whole team are very friendly yet professional. Highly recommended.
5/5
GoogleBased on our experience of buying a house in Penarth we can thoroughly recommend Dan, Sarah and the team at Watts and Morgan. They were professional, cheerful and fair throughout the process. Above all they were proactive in chasing solicitors ensuring that our purchase was concluded as quickly and efficiently as possible. First class service.
5/5
GoogleWe recently purchased our new home with Watts & Morgan Penarth, and Dan, Sarah and the team were great to deal with throughout. The bid process was handled very professionally and fairly (which is more than I can say for some other estate agents the area). We were kept informed through the whole process and it was made the whole process as stress free as buying a house could be!
5/5
GoogleWe recently bought a house through Watts and Morgan in Penarth and wouldn’t hesitate to recommend them to anyone else buying or selling. Tom and Sarah in particular were fantastic at keeping us informed and keeping things on track in a fairly tricky chain. Very grateful for all the help, support and the lovely new home hamper we received when we picked up our keys!
4/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
4/5
GoogleHelpful, professional and clear with communicationsPositiveQuality, Professionalism
5/5
GoogleV.helpful staff. Welcoming.
5/5
GoogleExcellent professional service. Prompt with queries and follow ups Friendly and attentive at all times.PositiveResponsiveness, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Penarth has the most, with 158 reviews rated 4.4 out of 5, followed by Cowbridge with 71.
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