5/5
Rating only, no written review.

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182 reviews across 2 offices and 2 platforms
Watts and Morgan has two offices, in Penarth and Cowbridge. Together they have 182 reviews on two platforms, rated 4.4 out of 5 overall.
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Watts and Morgan's two offices, most reviewed first. Each has its own page.
Showing 133 reviews on Google only. Show every review
5/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Firstly, it really helped that office works so tightly together, with everybody well informed on the properties on their books. As with most properties there is a lot of back and forth and the response rate on this was fantastically fast, always someone at the end of the phone (definitely the strong link in the chain). They understand the market, transaction and legal process intricately, and on many occasion gave top notch advice on this that you would struggle to find elsewhere. With the help of Richard and his team, were able to complete on a transaction that might have otherwise been a lot harder had we not gone to Watts & Morgan. I would highly recommend them for anyone looking for professional and highly qualified estate agency.
5/5
The staff at Watts Morgan were excellent all of the way through what was a long sales process. The communication was also excellent and the service professional. They went above an beyond and carried out unexpected services after the sale agreement. Five Stars all round and highly recommended.
5/5
Dealt with watts and Morgan for 7years with a rental property, no issues whatβs so ever couldnβt do enough if needing anything, dealt with Jodi over this time sheβs a great help, and goes out to her way to help anyway possible.
5/5
I rented a property through Watts and Morgan for just over a year. The whole team were fantastic and are by far the best estate agents that Iβve used. Thanks again Jodi and team!!
5/5
I've been a tenant with them for several years. Never had an issue, staff are really helpful. Highly recommended π β¦
5/5
Excellent service provided by the entire team. Would highly recommend if youβre looking to sell a property.
5/5
Excellent service when selling our house, good communication and the transaction went through really seamlessly. Great team to deal with.
5/5
Brilliant service throughout.
1/5
Contacted W&M numerous times to enquire about a property...umpteen calls later still no call back ...such service is poor and doesn't instill confidence in W&M for ourselves as purchasers. Very disappointed.
5/5
I've been a tenant with them for several years. Never had an issue, staff are really helpful. Highly recommended π β¦
5/5
This is the second time we have rented through Watts and Morgan Penarth. We are very satisfied by the service given by Jodi and the team, as they are always at the end of the phone if needed and problems are sorted.
5/5
Great estate agent, professional, friendly, sold our house the first day it was advertised, kept us updated with everything. Would definitely recommend and use again.
5/5
Very professional company. I have used them for 20 years. They are thorough and diligent. Jodi, Sarah and the team Keep you informed every step of the way. I would highly recommend them π―5 star
5/5
Brilliant agents , Iβm currently renting for the second time with Watts and Morgan and just like before I canβt fault them, always on call whenever you need them and Jody and her team go above and beyond to help you with any issues , 5 star all around from me
5/5
I have had a property let from the Watts and Morgan, Penarth office for over 5 years. I have found the team extremely professional, courteous and very friendly to deal with. Would highly recommend.
5/5
Watts and Morgan recently helped us buy our new home. They were always helpful throughout and updated us regularly about the progress on our purchase, we were very happy with their courteous and professional approach.
5/5
Great guidance on achieving the best price for the property I was selling; very professional and extensive marketing materiel; competitive fees; kept me fully updated and informed throughout the sale process; personable and polite team. Top marks!
5/5
I have been a tenant with watts & morgans since 2008 and find them to always be on hand when needed. They are always helpful and very kind. Thank you to Jody who is my rock and Sarah, Iβm very grateful to you both for everything and all your help.
5/5
The Penarth Watts and Morgan team have been brilliant to liaise with over the years. Whenever thereβs been something that needs their attention, the team get back you swiftly with reassurance and piece of mind. Always polite and personable, I cannot recommend them highly enough.
5/5
Since moving to Penarth 17 years ago we have always rented our homes with Watts and Morgan. They have always looked after us and made us feel safe. Especially Jodi who is amazing. A big thank you from us both Claire and Mandie.
5/5
We used Watts and Morgan to sell our house having sourced them on the internet. Our initial meeting was with Tomas Gould who was excellent. We were impressed by his knowledge, efficiency and professionalism, also his realism about what we could achieve by a sale. With the aid of Dan who produced the brochure and Sarah who constantly intervened with the purchases on our behalf, the process was seamless. We were extremely satisfied with Watts Morgan and more than happy to recommend them to others
5/5
When looking at the place Iβm currently renting, Jason was knowledgeable about the place without having to contact the office like I had to with other estate agents.He answered all my questions and was quick in letting me know I got the place. When I needed to change the move in date by a day, they sorted that out for me quickly and easily with no hassle. Jodi was wonderful when I picked up the keys and sorted out my council tax, electric and gas. I also got a welcome pack with some lovely freebies and vouchers that gave me some much needed money off. Iβve been in the place 3 months so far and they have always replied to texts or emails when I have any problems and sort them out quickly, without any hassle.
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Penarth has the most, with 158 reviews rated 4.4 out of 5, followed by Cowbridge with 71.
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