Trusted Agent profile
★★★★★
310 reviews across 4 offices and 2 platforms
Waterfords has 310 reviews across four offices (Camberley, Yateley, Chobham and Ascot) and two platforms, rated 4.8 out of 5 overall. Waterfords has the most, 200. Checked 9 October 2026.
300
Reviews on Google
All 4 offices
10
Reviews on Facebook
All 4 offices
Waterfords's four offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Waterfords. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFantastic service, advice and help from Gary Ayling throughout the whole process of the sale of my property. I would totally recommend him at Waterfords Estate Agents - Yateley.
Thank you so much for your kind words! I’m delighted to hear that Georgia provided fantastic service and support throughout the process. We really appreciate your recommendation! Warm regards, Sam Charlton Director, Waterfords
5/5
GoogleWaterfords (Georgia) have been diligently supportive throughout our house sale. Kay and I are very grateful for their support. Brian and Kay Price
Hi Brian and Kay, Thank you so much for your kind words! I’m thrilled to hear that Georgia and the team were able to support you so diligently throughout your house sale. We really appreciate you taking the time to share your experience and are grateful for your trust in Waterfords. Warm regards, Sam Charlton Director, Waterfords
5/5
GoogleWaterfords went above and beyond to help with the sale of our house. They responded to calls and emails quickly.
Thank you for your lovely feedback. I’m delighted to hear that our team went above and beyond and kept communication quick and clear throughout. We really appreciate you taking the time to share your experience. Warm regards, Sam Charlton Director, Waterfords
5/5
GoogleRichard and his team did a fantastic job, very attentive and helpful throughout my sale, would highly recommend them.
Thank you for your kind words. I’m thrilled Richard and his team were so attentive and supportive throughout your sale. Your recommendation means a great deal to all of us. Warm regards, Sam Charlton Director, Waterfords
5/5
GoogleGreat communication and advice. House purchase still going through, but all good so far.
Thank you for your feedback! We’re glad to hear that our communication and advice have been helpful so far. We’ll continue to support you every step of the way until your purchase is complete.
5/5
GoogleDaniel has been great! We would throughly recommend using him if you are planning to buy a new home. We went into the Camberley branch and discussed with him what we wanted, he instantly knew of a property that he thought would suit our needs. Long and short of it, we ended up buying the place. Daniel has always kept us up to date with progress of the sale and making sure we understood what the next stage would be. Cannot recommend him enough. His professionalism, politeness and passion make him an estate agent you’ll want to go back to if you should ever need an estate agent again.
Thank you for sharing such a glowing review! We’re so pleased Daniel was able to find a property that suited your needs and guide you through the buying process with such care and clarity. Your kind words about his professionalism, politeness, and passion mean a lot, and we’ll be sure to pass them on. We’re delighted you had such a positive experience with him!
5/5
GoogleWe originally contacted Waterfords and was greeted by Daniel Riches at the Camberley branch. He was very professional and his prompt attention allowed us to arrange a viewing for a property and subsequently make an offer and have it accepted. Daniel provided peace of mind and explained the process thoroughly and assisted with putting us in contact with the relevant experts required to handle the whole process. Thank you Daniel!
Thank you so much for your kind words! We’re delighted to hear that Daniel provided such professional and thorough support throughout your property journey. It’s wonderful to know he helped make the process smooth and stress-free for you. We’ll be sure to pass on your thanks to Daniel, he’ll be thrilled!
5/5
GoogleWaterfords Estate Agent has so far exceeded my expectations. They have been responsive, helpful and arranged viewings very quickly and proffessionally. Gary Ayling has handled the negotiations along with Georia Craig and Harry Dean. They have negotiated both my property for purchase and my own house sale.This is subject to contracts with hopefully the most viable chain. Many thanks so far.
Hi Ruth, Thank you so much for your kind review. We’re really pleased to hear that the team have exceeded your expectations and that Gary, Georgia, and Harry have been able to support you with both your purchase and sale so far. It’s great to know you’ve found the service responsive, helpful, and professional throughout the process. We really appreciate your feedback and look forward to helping everything progress smoothly to completion. Thank you again for choosing Waterfords.
5/5
GoogleWe recently purchased a property in Camberley through Waterfords, and the experience has been excellent from start to finish. Once our offer was accepted, Richard and Aaron were incredibly helpful and proactive in moving things forward, managing to get us to exchange in around 60 days despite a chain of three properties. They were always available, returning calls promptly and never making us feel like anything was too much trouble. Richard, in particular, was a fantastic support, his deep knowledge of property really came through when helping us understand our survey results, and he spent a great deal of time on the phone to all agents in the chain ensuring the process stayed smooth and on track. Highly recommended!
Thank you so much for your kind words! We’re delighted to hear that Richard and Aaron provided such proactive and attentive support throughout your purchase, especially navigating a chain of three properties so efficiently. It’s fantastic to know that Richard’s expertise and dedication helped make the process smooth and stress-free. We’ll be sure to pass on your compliments, they’ll be thrilled!
4/5
GoogleRichard & his team were friendly & efficient, constantly managing what turned out to be a difficult chain, keeping me up to date, communicating with all the various conveyancing teams & helping get exchange & completion across the line.
Thank you so much for your kind words! I’m delighted to hear that Richard and his team were able to navigate a tricky chain efficiently while keeping you informed throughout. We’re proud of their hard work and dedication, and I’ll be sure to pass on your feedback. Warm regards, Sam Charlton Director, Waterfords
5/5
GoogleProfessional, efficient, knowledgable, insightful... knew what they were doing. My property wasn't moving and then they suggested a different approach. It worked. And ... they held my hand through the conveyancing. So many documents, so many legal hoops to jump through... with helpful suggestions, compassion and patience. Not a bad lot really. Impressive stuff.
Thank you so much for your kind words! We’re thrilled to hear that our team was able to provide guidance, support, and a fresh approach to get things moving with your property. It’s wonderful to know that our help throughout the conveyancing process made things easier and less stressful. We really appreciate your thoughtful feedback!
5/5
GoogleI'm always a bit anxious with estate agents as the ones I have had before have rushed me to purchase or rent a home, but from the moment I met Harry from Waterfords, I was immediately at ease, and especially with the professionalism and respect displayed. I was also given ample of time to view the property and to submit my offer without any pressure at all. Harry has also been friendly and communicative right from the beginning. Thank you Harry!
Thank you so much for sharing your experience! I’m thrilled to hear that Harry made you feel at ease and provided such a professional, respectful, and pressure-free experience. Giving our clients the time and space to make the right decisions is something we pride ourselves on, and it’s wonderful to know that Harry delivered exactly that. I’ll be sure to pass on your kind words to him, he’ll be delighted! Thank you again for choosing Waterfords, and we wish you all the best in your new home. Warm regards, Sam Charlton Director, Waterfords
5/5
Google5/5 from Harry! I cannot recommend him enough. Very efficient, polite and a professional service! Thank YOU :)
Thank you so much for the 5-star review! I’m thrilled to hear that Harry was efficient, polite, and professional. We really appreciate your recommendation! Warm regards, Sam Charlton Director, Waterfords
5/5
GoogleI was looking for an agency I could trust. One that was not afraid to share their opinion and when invited to share ideas, did not shy away from the task. Richard and his team were up to that task and exceeded my expectation. I will not pretend that everything went smoothly. At first we had difficulty getting viewings and the feedback from prospective purchasers was not helpful. In discussions with Richard we agreed on a very proactive plan. The essence of a good plan is that both the Agent and the client can claim it was their idea. Once the plan was in motion quality viewings materialised and we had useful feedback and an offer. Throughout the sale process Terry made sure he was on top of all the activities. I know I am demanding and Terry handled my demands and occasional bad temper with calmness and good grace. All in all this team worked hard for the sale and deserve the praise they get. I am delighted with what they achieved.
Thank you so much for taking the time to share such detailed feedback. I’m delighted to hear that Richard, Terry, and the team were able to exceed your expectations and guide you through the process, even when challenges arose. It’s wonderful to know their professionalism, patience, and proactive approach made such a difference. We really appreciate your kind words and are thrilled you’re delighted with the outcome! Warm regards, Sam Charlton Director, Waterfords
5/5
GoogleI just wanted to take a moment to share how much we appreciated working with Aaron during our recent purchase. From start to finish, he was incredibly helpful, responsive, and efficient. He worked hard to make sure everything went smoothly, and he handled things quickly without ever making us feel rushed. Aaron made the entire process much easier and less stressful, and we felt well taken care of the whole way through. It’s not often you come across someone who combines professionalism with genuine care for their customers, and he really delivered on both. We’re very grateful for his help and would highly recommend him to anyone looking to make a purchase.
Thank you so much for your wonderful feedback! I’m thrilled to hear that Aaron was able to make your purchase process smooth, stress-free, and enjoyable. It’s fantastic to know that his professionalism and genuine care made such a positive impact. We’re very proud to have him on the Waterfords team and appreciate your recommendation! Warm regards, Sam Charlton Director, Waterfords
5/5
GooglePersonal and professional service.
Thank you so much for your kind words! We’re delighted you experienced a personal and professional service with Waterfords and really appreciate your support. Warm regards, Sam Charlton Director, Waterfords
5/5
GoogleI’d like to share our very positive experience of dealing with Beth at Waterfords in Yateley. Beth is helpful, polite, patient and most importantly not pushy. She knew the property inside out during both viewings and if she didn’t know the answer she got straight back to me. She’s a real asset to Waterfords Estate Agents and we have pretty much dealt with every local estate agent in our quest to find our next family home. Thank you again Beth.
Thank you so much for taking the time to share your experience! I’m delighted to hear how helpful Beth was throughout your property search. She really is a fantastic member of our team, and it’s wonderful to know that her knowledge, patience, and approach made such a positive impact on your journey to finding your next family home. We’re so pleased you chose Waterfords, and it’s lovely to hear that your experience with us stood out among other local agents. I’ll be sure to pass on your kind words to Beth, she’ll be thrilled! Thank you again for your thoughtful review. Wishing you and your family all the very best in your new home! Warm regards, Sam Charlton Director, Waterfords
1/5
GoogleA really sour experience with Waterfords. We offered on a house that we were told was going to be end of chain. Only when we got to exchange we found out there was another property in the chain. We called to ask but we're constantly advised … More
5/5
GoogleWhat a team! Highly recommend Waterfords, Yateley. From Beth who took my initial call, where first impressions are so important, to Sam’s knowledge and expertise of the local market, and to Harry who kept track of the sale from start to finish and who was truly outstanding. Harry’s communication throughout was first-class, from what should’ve been a straight-forward sale, which proved to be extremely complex to say the least. Harry was absolutely brilliant at keeping in touch with our buyers and both solicitors and updating us every step of the way. Harry’s dedication, empathy and professionalism made the whole process that much easier. Thank you.
Thank you so much for your wonderful feedback, it truly means a lot to the whole team. I’m delighted to hear that your experience with Waterfords Yateley was such a positive one from start to finish. Beth, Harry, and I all really enjoyed working with you, and it’s fantastic to know that our collective efforts made a difference during what turned out to be a complex journey. A special thank you for your kind words about Harry, his dedication, communication, and professionalism are qualities we’re incredibly proud of, and I’m so pleased they helped to make the process a little smoother for you. We’re grateful for your recommendation and wish you all the very best moving forward. Warm regards, Sam Director, Waterfords
5/5
GoogleTerry at Waterfords provided an exceptional level of service throughout the process of buying a flat. He has not only been incredibly responsive, accommodating, patient and understanding, but also very knowledgeable and experienced. It’s always a bit stressful buying or selling a home, but Terry has a knack for making it smoother! 100% recommend him.
Thank you so much for your kind words and for taking the time to share your experience. We're absolutely delighted to hear that Terry provided you with such exceptional service throughout your flat purchase. Buying a home can indeed be a stressful time, so it's wonderful to know that Terry's responsiveness, patience, and expertise helped make the process smoother for you. We’re incredibly proud to have him as part of the Waterfords team, and your recommendation truly means a lot to us. Wishing you all the best as you settle into your new home, and if we can assist you again in the future, we’d be more than happy to help. Warm regards, The Waterfords Team
5/5
GoogleThank you for being so proactive in helping with my search for my next new home. Great communication and viewings went smoothly with all questions answered.
Thank you for your kind words. I’m so pleased to hear that you felt supported during your property search and that our team’s proactive approach and communication made a positive impression. We always aim to make the process as smooth and informative as possible, so it’s great to know that came through in your experience. Wishing you all the best in finding your perfect new home, and thank you for choosing Waterfords! Warm regards, Sam Director, Waterfords
5/5
GoogleVery helpful and very informative,professional and very polite at all times,Harry is an Estate agent that we would recommend time and time again and wish that there were more honest people about like him.
Thank you so much for your wonderful feedback. I’m delighted to hear that Harry provided such helpful, professional, and honest service throughout your experience. We’re incredibly proud to have him on the Waterfords team, and your recommendation means a great deal to all of us. If there’s ever anything else we can assist with, please don’t hesitate to get in touch. Warm regards, Sam Director, Waterfords
5/5
GoogleWaterfords Yateley is a superb estate agency. Beth and Harry are an outstanding team who both know the market and area very well. Their assistance throughout the process, particularly liaising with solicitors, buyers and other agents, has enabled us to sell as smoothly as possible. We cannot thank them enough and wish the whole team great success in the future. Highly recommended!
Thank you very much for your kind and thoughtful review. I’m thrilled to hear that Beth and Harry were able to support you so effectively throughout the sale. Their deep knowledge of the local market and dedication to smooth communication are exactly what we strive for at Waterfords Yateley. We truly appreciate your recommendation and your good wishes for the team. It’s been a pleasure working with you, and we wish you all the best in the future. Warm regards, Sam Director, Waterfords
5/5
GoogleGreat costumes service received from you and very helpful I will recommend you anytime Thank you so much for your help
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Waterfords has 310 reviews across its four offices, rated 4.8 out of 5 overall: 300 on Google, 10 on Facebook. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Waterfords has the most, with 200 reviews rated 4.7 out of 5, followed by Waterfords with 78.
Waterfords, 90 Park Street GU15 3NY; Waterfords, 35 Plough Road GU46 7UW; Waterfords, 32 High Street GU24 8AA; Waterfords, The Old Pound House, London Road SL5 0DH.
Yes. In The Trusted Agent 2026 awards: Waterfords, Camberley won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.