Trusted Agent profile
★★★★★
340 reviews across 2 offices and 2 platforms
Up Estates has two offices, in Coventry and Nuneaton. Together they have 340 reviews on two platforms, rated 4.5 out of 5 overall.
332
Reviews on Google
All 2 offices
8
Reviews on Facebook
Business-wide
Up Estates's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a great experience with Up Estates during my recent property purchase in Coventry. Communication was always quick and clear, and the team stayed proactive throughout the whole process. Everything felt well‑organised and transparent, which made the transaction much smoother and less stressful. A big thank you to the team for their professionalism and support, definitely a reliable agency to work with.
5/5
GoogleIt was a pleasure meeting Charlotte when she came to value our home. Hearing how much she enjoys working at Up Estates was genuinely reassuring, it’s clear that when people feel appreciated and happy in their roles, they give their very best. Charlotte arrived fully prepared, having done thorough research beforehand, and her valuation was absolutely spot on. We invited two other valuers from different agencies, but Charlotte stood out immediately. Her professionalism, positivity, and well‑informed approach made the decision easy for us. The whole process, from valuation to getting our property listed, was incredibly quick. She responded to every query promptly and made everything feel effortless. The photos she took were stunning and truly captured the beauty of our home, and her description made the listing shine. Jade, our sales negotiator, handled all viewings and offers with real expertise. Her advice was invaluable. She is clearly very experienced and excellent at what she does. She kept us updated at every stage and always ensured we had the information we needed, exactly when we needed it. Every conversation with her felt clear, supportive, and genuinely understanding. I always felt heard, and I trusted her guidance completely. We are so grateful to Charlotte, Jade, and the entire team at Up Estates for making the sale of our property smooth, professional, and worry‑free. We are recommending Up Estates to all our friends!
5/5
GoogleOutstanding service from Charlotte Hemmings & Emily Norbury. Both were professional, efficient and responsive and were on top of every stage of our sale. I would have no hesitation in recommending them to others. Thank you both for making our sale such a quick and easy process.
5/5
GoogleI had the pleasure of working with Jade Neale on the purchase of a property. Within a short timeframe, Jade was professional, responsive, and supportive throughout. Communication was clear and timely, and Jade was always available to answer questions and provide updates. I appreciated Jades proactive approach to ensure the purchase progressed smoothly to the next stage. I would highly recommend Jades services to anyone looking to buy or sell a property.
5/5
GoogleThank you to Jade and Becky for helping me in the offer process of hopefully my new home. Very attentive personally, with quick movement through the offer compared to other estate agents.
5/5
GoogleI'm in the process of purchasing a property with Up Estates. So far the experience has been positive. Aliya has accompanied me through every step before I was assigned a Sales Progressor.
5/5
GoogleGreat service from Alyia She is honest and gets you the best price for your property The photos are the best Thank you for all your support so far Alyia
5/5
GoogleAliya from Up Estate was very helpful throughout our house sale. She kept us regularly updated and responded quickly whenever we had questions. Her support made the process much smoother, and we really appreciated her help. Would definitely recommend.
5/5
GoogleTook 2 days to sell spoke to Simon then Becky all very promp and efficient so far marvelous.
5/5
GoogleWe recently sold our house through UP estates, and the experience was positive. From the very first meeting, they were professional, knowledgeable, and incredibly supportive. They provided clear guidance on pricing, marketing, and the entire selling process, which made everything stress-free. Communication was outstanding, we were kept informed at every stage, and any questions we had were answered promptly and thoroughly. Jade Neale kept in regular contact and gave us advice on selling and the offers we received. Everything ran smoothly, and we felt confident and reassured throughout. We wouldn’t hesitate to recommend Up Estates and Jade Neale to anyone looking to sell their property. A really good service with open and honest communication Alison
5/5
GoogleVery good and approacable.
5/5
GoogleI have had the pleasure of liaising with Chloe Mangham to implement a new letting over the last 4-6 weeks. She has been very efficient and thorough with ensuring the let is successful in completion and has been so easy to liaise with throughout. I have greatly appreciated how smooth Chloe has made this process for me and look forward to working with her and the team at Up Estates again in the future.
5/5
GoogleSale completed! Thanks to Emily and the sales team at Up Estates.
5/5
GoogleI cannot recommend "Up estates" enough! The whole team are just wonderful, but major shout out to Jade and Charlotte, every step of the way, they've kept me in the loop. They have gone above and beyond!!!Nothing is too much trouble, and you really don't feel like its sales, they make you feel like family. If anyone is reading this, and thinking " I'm not sure".. trust me, don't hesitate, they literally are the best!!!
5/5
GoogleEmily and her colleagues were very attentive and helpful throughout my house purchase process. On completion day, keys were available sooner than anticipated!
5/5
GoogleRating only, no written review.
5/5
GoogleRecently sold my house with UP Estates and the team were great. Aliya and Charlotte were both great, but each individual I spoke to in between were equally as helpful. The team were great and I would highly recommend them! Thank you!
5/5
GoogleEmily was really great, and thorough throughout the whole process. I would really recommend them.
5/5
GoogleAliya and Emily were Amazing! They made the whole process of selling our house so easy and stress free. Friendly, helpful and kept us informed every step of the way. We are so grateful for their hard work and support - highly recommend UpEstates.
5/5
GoogleUp Estates were fantastic from start to finish with selling our house. Charlotte Hemmings who had a professional and reassuring manner from first meet deserves a mention for taking us from an initial valuation meeting to on the market in days with some excellent photography. As a team Up Estates facilitated an expedient sale, were very transparent on price, proficient with organising viewings and consistent with communication. Emily Norbury was also great at keeping us reliably in the loop during the various stages of completion. Couldn’t recommend Up Estates any more for folks looking to sell a house.
5/5
GoogleBig thanks to the UpEstates team… We can’t thank the UpEstates team enough for their support over the past year. It’s been a long and sometimes challenging journey, but throughout both our sale and purchase the whole team were outstanding.
5/5
GoogleVery fast friendly estate agents, the process of selling our house was smooth and quick through Up Estates. I would highly recommend them
5/5
GoogleVery easy to deal with Up Estates. Jade handled the initial viewings and negotiations for us with transparency and ease. It was particularly nice not to be pressured into making an offer before we were ready, and there were none of the …
5/5
GoogleI used UpEstates recently and Katie is so kind and really keeps you informed during the process. I never had many questions as she would be so open and honest with me. I would highly recommend anyone to go through with her. Especially …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Coventry has the most, with 302 reviews rated 4.5 out of 5, followed by Nuneaton with 46.
