Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe can't thank Eva Jones at TW Gaze in Diss enough for helping us through what turned out to be a genuinely difficult purchase. The sale was delayed for months by probate issues, and dealing with the seller's accountant and solicitors was far from straightforward.
Throughout it all, Eva's persistence, communication and sheer stamina were first class. She kept chasing when things stalled, kept us properly informed at every stage, and never let the process lose momentum even when it would have been easy for things to drift. Without her, we're honestly not sure the purchase would have completed at all.
If you're buying or selling in the Diss area and want someone who will genuinely fight your corner, Eva and the team at TW Gaze come with our highest recommendation.
Phillip · 28 September 2026 · TW Gaze Diss
★★★★★ 1/5
GoogleRating only, no written review.
Rachel · 28 September 2026 · TW Gaze Diss
Agent replied · 12 October 2026
Always disappointing to receive a poor review especially when there is nothing to say why. I can’t see we have you on our records either. Please feel free to message me
★★★★★ 5/5
GoogleWe had a great experience working with Sarah at TW Gaze. From start to finish, she was brilliant to deal with, incredibly approachable, proactive, and consistently communicative. She kept us in the loop at every stage, answered all our questions promptly, and made the whole buying process run as smoothly as possible. If you're looking for an estate agent who is reliable, efficient, and genuinely easy to work with, Sarah is fantastic. Thank you for all your help!
Holly · 12 September 2026 · TW Gaze Diss
Agent replied · 12 October 2026
Thank you so much for your review. It means a lot to the team and I’ll make sure Sarah is aware.
★★★★★ 5/5
GoogleEva was a fantastic help in us getting the purchase of my Mum’s house over the line. She was incredibly patient and diligent with all our questions and foibles and soothing worries and concerns during the process. I will also say this care followed post purchase as well when we needed some fast support on various services and questions .. she was absolutely outstanding above and beyond.
Sophie · 12 September 2026 · TW Gaze Diss
Agent replied · 12 October 2026
Eva is a bit of a star and I’m delighted you had her looking after you. Thank you for taking the time to post this review, it means a lot to the team.
★★★★★ 5/5
GoogleThanks to Lee, Rosie and Kyrena for excellent management of my recent property sale.
Stuart · 12 September 2026 · TW Gaze Wymondham
Agent replied · 12 October 2026
Many thanks Stuart for leaving the review. Always a delight
★★★★★ 5/5
GoogleA fantastic experience from beginning to end. The team were always easy to contact, kept me updated throughout, and responded to any questions very quickly. Their excellent communication and proactive approach made the whole process smooth and straightforward. Thanks again for all your help
Paul · 12 September 2026 · TW Gaze Wymondham
Agent replied · 12 October 2026
Thanks Paul and delighted to hear you had a good experience. The team are great and I’ll make sure they are aware.
★★★★★ 5/5
GoogleCompleted on buying a house with TWGaze last week. Everyone i dealt with was great - the agents that showed me round were always super helpful and honest. The purchase was complicated by the unfortunately poor health of the seller - Kyrena in particular was so instrumental in helping to get the sale completed and helping me to apply pressure to my solicitor, who often seemed oblivious to the urgency of the situation. So thank you Kyrena and thank you everyone at TWGaze!
Dale · 12 September 2026 · TW Gaze Wymondham
Agent replied · 12 October 2026
Buying and selling a house is an emotional time and so many agents forget this and treat it like a business deal. Kyrena will be delighted with your review, it shows we have a team who care and don’t just process. Thanks for taking the time to do this.
★★★★★ 5/5
GoogleProfessional, prompt and reliable service. Lovely staff. So friendly and helpful. Thank you to you all for helping me move on with my life and start our new chapter.
Emma · 12 August 2026 · TW Gaze Diss
Agent replied · 12 October 2026
I’m glad we could help with turning the pages! I know it’s a busy time moving so thank you for taking time out to leave this review. It means a lot to the team.
★★★★★ 5/5
GoogleA big thanks to eva and her colleagues
Great service 10/10
James · 12 August 2026 · TW Gaze Diss
Agent replied · 12 October 2026
Thank you James. You’re time is much appreciated. Eva will be delighted by this.
★★★★★ 5/5
GoogleGreat service from the Wymondham team (Lee, Kyrena,& Rosie) selling my Dad’s property. They were quick to follow up any queries, kept me informed and supported our decisions around the sale… although we didn’t use their “wrap around” services ( auctioneers and clearance) I’m sure that would have been just as excellent,
Thank you for your help and attention during several stressful months! Would definitely recommend you all.
Tamsin · 12 August 2026 · TW Gaze Wymondham
Agent replied · 12 October 2026
Thats great to know Tamsin and I’ll make sure the team get to hear.
★★★★★ 5/5
GoogleJust sold our property through Gaze’s and highly recommend the professional and personal service we got from Eva. She was great when dealing with the solicitors to keep the momentum going. Big thank you from all our family!
Louise · 12 July 2026 · TW Gaze Diss
Agent replied · 12 October 2026
That’s great to hear and thank you for taking the time to give this review. Eva is well worth the praise and I’ll make sure she’s told.
★★★★★ 5/5
GoogleCannot stress enough how spot on the service was from these guys. Rosie & Lee kept me updated throughout the entire process without me asking. World class
Eli · 12 July 2026 · TW Gaze Wymondham
Agent replied · 12 October 2026
Thanks for spending the time sending this review, it really is appreciated and I’m delighted to hear that we are now ‘World Class!’ The team thoroughly deserve this status.
★★★★★ 5/5
GoogleWe recently sold our house through Lee, Kyrena and Rosie at TWGaze Wymondham. Expert advice, friendly interaction and kept us updated throughout the process. We’d 100% recommend! Thank you 🌟 …
Amy · 12 July 2026 · TW Gaze Wymondham
Agent replied · 12 October 2026
Thank you Amy for sharing your experience. It’s is much appreciated and the team will be delighted to hear.
★★★★★ 5/5
GoogleRosie and Lee managed our property when we were renting it seamlessly. When it came to selling our property they were amazing, quick and eager to help. Rosie replies to emails in 0.5 seconds which is highly appreciated when you're very stressed and in need of some reassurance. If you are selling or thinking of renting in the area, I would highly recommend T W Gaze. Thank you all for your help!
Layla · 12 July 2026 · TW Gaze Wymondham
Agent replied · 12 October 2026
I’ll make sure Lee and Rosie are made aware and thanks for taking the time to leave this review. It means a lot to the team.
★★★★★ 5/5
GoogleVery helpful friendly staff, who are very knowledgeable, always keeping us up to date, with the process of moving from one home to another.
They were also always available to answer any queries either over the phone or in person, when asking into the Wymondham branch
Angela · 12 July 2026 · TW Gaze Wymondham
Agent replied · 12 October 2026
It’s always lovely to receive a glowing review. I’ll make sure they’re told and thanks for taking the time.
★★★★★ 1/5
TrustpilotEnsure you check condition report and don't bid if in doubt.
I bought 4 lots via the Easylive internet facility. 3 of the 4 are and were obviously faulty and now consigned to the bin. Beware their 'sold as seen' get out of jail card and ask for a condition report on any item where there may be doubt. An expensive lesson learned - I will certainly not be trusting them again.
Unhappy · 19 June 2026 · TW Gaze Diss
★★★★★ 5/5
GoogleMoving into our bungalow was a very stressful time due to unforseen circumstances. The staff at the Diss Office could not have been more kinder and patient with us. Expecially EVA who was our Knight in shining Armour. Eva was bombarded with phone calls over the buying of the property and came through with professionalism each time
We can only give 5 stars but if we could we would give ten
Many thanks to the staff and especially Eva again
Avril · 12 June 2026 · TW Gaze Diss
Agent replied · 12 October 2026
Thanks so much for taking the time to give this review. We fully appreciate the stress of moving and Eva is an absolute star. I’ll make sure she is aware of what you’ve said.
★★★★★ 5/5
GoogleA really great team of estate agents. If you’re selling in or around the Diss area, I couldn’t recommend anyone else. Kate was wonderfully communicative and made what is a horribly stressful process transparent and as smooth as it could be. Highly recommend!
Nina · 12 June 2026 · TW Gaze Diss
Agent replied · 12 October 2026
Thanks Nina. So pleased it all worked out
★★★★★ 5/5
GoogleExcellent service from the whole team throughout the process. Professional, responsive, and always willing to go the extra mile to help. Communication was clear from start to finish, making everything as smooth and stress-free as possible. I would highly recommend TW Gaze to anyone looking for a reliable and efficient estate agent. Thank you for all your help!
Steve · 12 June 2026 · TW Gaze Diss
Agent replied · 12 October 2026
That’s really good of you to say so and I’ll make sure the team are told.
★★★★★ 5/5
GoogleTW Gaze worked hard to achieve a sale for our house in a difficult market - many thanks to Richard, Sarah, Eva and all the team
John · 12 June 2026 · TW Gaze Diss
Agent replied · 12 October 2026
Thank you for taking time to give this review. It means a lot to the team and I’ll make sure they are aware.
★★★★★ 5/5
GoogleSarah was so wonderful and helpful all the way through the process, and dealt so well with any difficulties that arose. She was always helpful, friendly and efficient. Thank you Sarah!
Judy · 12 June 2026 · TW Gaze Diss
Agent replied · 12 October 2026
I’m delighted we managed to smooth the process and thank you so much for taking the time to write this review. It means a lot to the team
★★★★★ 5/5
GoogleWe bought our house through Rosie at TW Gaze . Throughout the whole process she was friendly and efficient, nothing was too much trouble. Would highly recommend.
Kate · 12 June 2026 · TW Gaze Wymondham
Agent replied · 12 October 2026
Thanks so much for this and Rosie will be delighted to hear this. If there is anything we can be of help with in the future, please do let us know.
★★★★★ 5/5
GoogleI cannot praise Kyrena, Rosie and Lee high enough for all of their support and understanding whilst selling my dads house.
Due to sad circumstances, we had to sell the property and we couldnt have had better service.
Thank you all so very much.
Michele · 12 June 2026 · TW Gaze Wymondham
Agent replied · 12 October 2026
I’m glad we were able to help and thanks for taking time to place this review
★★★★★ 1/5
GoogleRating only, no written review.
Philip · 12 May 2026 · TW Gaze Diss
Agent replied · 12 October 2026
Obviously we never like to receive a poor review but we can’t see we have had any contact with you. If you feel inclined to let me know why we received such a poor review I would be pleased to discuss. You can contact me directly on m.sarson@twgaze.co.uk
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
