★★★★★ 5/5
GoogleWe couldn’t be happier with the service we received from Stacey and her team. We excepted an offer from a buyer at the beginning of our journey, but unfortunately fell through a number of months down the line. By this time there was a downturn and things got difficult. This did not deter Stacey and her team from putting in 100% effort to get another buyer for us. Their hard work has paid off as we have now completed on the sale. So a big thank to everyone at Truepennys for all your hard work.
Taner · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 1/5
GoogleIt has been an absolute nightmare dealing with Truepenny’s. My brother and I were looking to rent a place through this agency and the whole process from signing a tenancy confirmation to the reference checks was terribly stressful.
Firstly, despite agreeing on an amount for the rent, we were sent a tenancy confirmation letter to sign which was £50 more than what was confirmed. We spent days going back and forth where they tried to get more money out of us and when we refused and threatened to pull out, they accepted our initial offer. Pure greed.
Another hugely concerning fact was that despite us sending the holding deposit and finishing the referencing checks, we are informed the day before the move-in date that the landlord decided to remarket the place (while our holding deposit was with them!!). Communication was extremely poor throughout and no reasons were given at all for why that happened. Absolutely criminal. It really proves why estate agencies need to be regulated and kept on a leash.
I highly recommend avoiding this agency and renting through someone else. You have been warned.
Akshar · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleWe contacted Truepenny's following a recommendation from a friend, as we were struggling to sell our flat with another agent. Both Stacy and Chaz were absolutely fantastic, and provided us with excellent advice, managed to obtain several offers on our flat and were then very communicative and helpful during the sale process. Would absolutely recommend.
Jennifer · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleWe had an excellent experience with Truepenny's as the estate agents on our house purchase. They were very communicative, kept us updated on all important information/milestones and helpful in responding to our queries in a timely manner. Big thank you to Wallace and his team for all of their support throughout our process.
K · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleAlex, Wallace and the rest of the team at Truepenny's Dulwich provided a fantastic service for my first property purchase. They were always easy to communicate with, were really accommodating and helped make it a smooth process. Would highly recommend them. Thanks guys! :)
Elena · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleTruepenny's are really great. Everyone I have worked with in the office has been great. Most recently Chris who does the management service for my rental property is excellent - very responsive and always gets things sorted and a good guy. I have also had very good dealings with Conor in helping with sales and lettings. They come across as authentic, polite and honest people and professionals, and avoid some of the behaviours that other estate agents dont always have a good reputation for.
B · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleWe listed our flat and started looking for a new home late last summer…unaware we were just weeks away from this really turbulent phase for the housing market. I’m glad we were with Truepennies because - as a local independent - it was clear from the off that they had so much understanding of the area. They didn’t just list our flat, they helped us find our new one, too. Everyone in the Dulwich office is so friendly and helpful and they really listen to you, so they know exactly what you’re looking for. Our sale and purchase had some added layers of complexity and I have to say that it was all resolved amicably, largely thanks to Wallace’s uncanny negotiating skills. I strongly suspect birds in trees have to hold on tight when he walks by! But seriously, Wallace, Connor, Alex and Erika and everyone else behind the scenes make up a great team, and I feel very lucky to have gone through this process with them. Thanks, Truepenny’s.
Thomas · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleI've used Truepenny's a few times simply because they seem genuinely interested in offering decent service. They've let a couple of my properties on numerous occasions and have always been "on the ball" which is very much appreciated. Many thanks to Connor and his team for their diligence and professionalism!
Robert · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleI had a fantastic experience selling my property through Truepennys. Throughout the whole experience the whole team were excellent especially Kyley who was just superb, a very experienced agent , knows the local market so well and really guided us through every stage of the process. I would highly recommend Truepenny's and definitely use them again.
Claire · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleWe had a great experience selling our property with Truepenny's. From the initial valuation, marketing and viewings to completion the whole team were friendly, professional and quick to respond to updates.
Alex in particular did a stellar job with the viewings at a challenging time in the housing market (early January) and we sold within a week and a half of putting the house on the market.
We highly recommend Truepenny's and would use them again in a heartbeat.
Sarah · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleFive Star Agents and Agency
We recently purchased a property with Truepenny's help and guidance. As first time buyers we had a lot to learn and they were always there to help us with the process.
They helped us negotiate the price, get the right people to do the surveys, etc. and we're truly thankful to them for their patience and professionalism.
Personally what I really like about Truepenny's is that they did not look the sale as a pure financial transaction and they stood along side us all along. Also when we finally purchased the property they were very kind to offer us their help to find builders and they even kindly accepted to keep our keys for us while different builders come and go.
They have been the best and we were really lucky to have found them.
Wish them all the bests and we definitely stay in touch
Mili · 27 August 2023 · Truepennys Property Consultants London (16 Lordship Lane)
★★★★★ 5/5
GoogleFantastic service from a top class Management Agency that I have been with for a long time! Mariem has been amazing and always gone above and helped looked after my property. Thank you Mariem and TruePenny!
Jia · 22 July 2023 · Truepennys Property Consultants Greenwich
★★★★★ 4/5
GoogleRating only, no written review.
Purab · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 1/5
GoogleRating only, no written review.
Becca · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 1/5
GoogleRating only, no written review.
Mustafa · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleDon't think twice, just let those nice people to help you !
Tolga · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 4/5
GoogleExcellent service,pleasant team working for that agency..
Mohammed · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleGood company and Ana has been very helpful and thorough
Kelvyn · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleI found Truepenny’s staff very professional and helpful, especially Mariem, always respond me very promptly 👍 …
ZHIDONG · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleI would like to thank Anna for her help, always there when we are in need. Thank you so much.
Hussain · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleThe way they handle people is quite generous and they are approachable. Very good service by Ana Apostu and the team as well.
Siddhanathan · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleValencia and Micky went above and beyond to help me in my search for a flat, I cannot recommend them enough.
Georgia · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 5/5
GoogleAna manages our property in Greenwich and she handles everything for us without fuss. I would highly recommend using this branch
Vikram · 17 June 2023 · Truepennys Property Consultants Greenwich
★★★★★ 2/5
GoogleHonest review is I am not sure if they exist or do any work. Failed to arrange a viewing for me and all of a sudden the property is no longer available. Thanks Truepenny for wasting my time
Ho · 17 June 2023 · Truepennys Property Consultants Greenwich
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
