1/5
TrustpilotAbsolute cowboy builders
These are cowboys that build dangerous properties that are not fit for habitation. Stay away at all costs. The government should act to stop them.
Trusted Agent profile
Together Homes estate agents in Retford, Easingwold, Middlesbrough and 1 more
★★★★★
1,715 reviews across 5 offices and 2 platforms
Together Homes has five offices, in Retford (two offices), Easingwold, Middlesbrough and Cayton. Together they have 1,715 reviews on two platforms, rated 3.7 out of 5 overall.
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Our offices
Together Homes's five offices, most reviewed first. Each has its own page.
- Together Homes Retford (Trinity Fields)Trinity Fields, North Rd, DN22 7GF1,200 reviews · 0 on Google60 in the last 90 days
- Together Homes Retford (Tiln Lane)Tiln Lane, DN22 6RX506 reviews · 21 on Google (3.9)46 in the last 90 days
- Together Homes EasingwoldPartridge Road, YO61 3SB7 reviews · 7 on Google (4.0)0 in the last 90 days
- Together Homes MiddlesbroughParnaby Way, Hemlington, TS8 9NG2 reviews · 2 on Google (4.5)0 in the last 90 days
- Together Homes CaytonChurch Lane, YO11 3SA0 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Together Homes office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot1/5
TrustpilotTerrible service from Linden
Terrible service from Linden. Since purchasing a property with them 10 years ago I and other owners have had huge problems with the building, general build quality very poor. Faulty installed cladding, boilers, balconies and a lack of fire stopping within the building. The costs of cladding replacement has run into the Millions of pounds which Linden have so far been quite happy to let the leaseholders pay for through service charge demand. A complete lack of responsibility from Linden, they build sub standards buildings, sell them on and don’t care about the consequences, even when it comes to something as serious as safety, ie, balconies hanging of the building and no fire stopping measure between flats. Awful company, unethical, selfish and completely irresponsible. They shouldn’t be building a wall let alone dwellings for people to live in.
1/5
TrustpilotAvoid like the plague
I havent been able to find a single positive point about the whole company.Bought from them in 2017, whilst still a building site. Agreed completion for June 2018. today 8th November 2018 it is still far from finished. We have just had it confirmed that it wont be finished until March 2020! 3 years after initial viewing.I moved onto a site with car parking available. Lindens have employed a ticketing scheme and issue tickets to any car on the site. Even though there are parking spaces on the site. Customer services cannot answer phones or emails (karen Day, Kate Mcghee). Builders regularly leaving rubbish outside front door. I have personally been verbally abused by contractors.There are heating and hot water issues weekly. Avoid like the plague. St Clements, east london.
1/5
TrustpilotBuying From Linden Will Ruin Your Life!
Buying from this company will literally ruin your life. Whatever you do, DO NOT buy from these people.They build terrible and dangerous properties and then leave buyers to pick up the pieces. It is a national scandal that this company is allowed to operate.
1/5
TrustpilotThe service is absolutely terrible
The service is absolutely terrible, bunch of crooks and 2 year warranty is worthless. Suppliers they choose and very shady and incompetent and cowboys, not a proper they can only do 9 to 5 if the best case, was left without a heating for a 2.5 weeks, they sent some cowboys to look at it with no tools and who appears to have no clue how to fix the issue. Now the claim all apparently is ok. Faulty boilers have been installed in many of the apartments.
1/5
TrustpilotWish we never gave them our money
Wish we never gave them our money. We bought a property in March and it’s caused us so much stress. Customer service is a joke and it’s clear they do not care once they’ve got your money. Most of our serious snags have been left (until we complained higher up). We were moved out of our property because the floor was uneventful - we had to pay to stay elsewhere and then they didn’t pay us back fully. Don’t spend your money on a waste of space company that is linden homes.
1/5
TrustpilotWorst decision we have ever made to buy…
Worst decision we have ever made to buy a linden home. Recently wanting to do the garden had a few people round for quotes. Been told not to even start it because the air bricks are level to the ground not raised which is illegal as can cause damp issues. We have spoken to linden homes and they are now refusing to do anything about it.
1/5
TrustpilotAwful experience repeats of everybody…
Awful experience repeats of everybody else's entry on this site.Everybody should hold back 10% until snagging has been completed that might bring them to their senses. It is quite unbelievable how bad the house is ! There have been and remain so many faults, problems and evidence of very poor workmanship it would be impossible to list here. We asked questions before exchange and completion which were never answered. We emailed the sales manager and sales director but never had any responses ! The site team try very hard and in fairness have resolved some problems, however, the list continues to grow rather than shorten. We really hope things can be sorted soon.
1/5
TrustpilotNever buy from lindens
Never buy from lindens, biggest mistake we made! Pipes bursting in walls and under sink, door handles falling off, glass on balcony loose, decking on balcony broken, bolts under balcony loose, forgot to put cladding on balcony, holes in roof, road not wide enough to get car off driveway when a car is parked opposite, poor customer service, rude site manager, unfinished landscape, the list goes on.
1/5
TrustpilotI wouldn’t even give it a star
I wouldn’t even give it a star. The problems I have encountered since purchasing the home 2 years ago has been honestly diobolical. I get the odd snagging issues you might get with a new build, but I’ve had endless, the list is to long to write. The service and “customer after care” is laughable. Linden are cowboy builders! DONT BUY FROM THEM! We are also starting legal procedures. It’s good others are making a stand, yet sad to hear people are having to go down this route in order to get something done.Worst mistake I’ve made is purchasing a home from linden, let the reviews speak for them selves and save yourself the heartache
3/5
TrustpilotSo we purchased a house in Cheshire
So we purchased a house in Cheshire and have nearly been here for 2 years.Like everyone we were excited to move in and build our lives here. We had a rather large snag list to which the area customer service guy said that we had exceptional high standards!The paint work and plastering on the finished product was terrible and still is even though they’ve been in and painted areas the problem is in different light it’s an ever changing landscape that shows paint blobs, brush marks and dents in the plaster work, highlighted as we’ve decorated. The last time we had painters in they said the house was rushed to meet deadlines and once it’s painted badly it’s harder to undo. Some boarding is visable in certain lights as well.Our front door and back door still rattle and our back gate sticks even though they’ve sent contractor out to fix! The latest problem is a plug in the master bathroom that’s come out, last week someone came to fix it but actually they just placed it on the top of the lever rather than secure it! So now our toddler just pulls it out and brings it to us. Our cooker hood is still awaiting replacement a year on.My biggest issue is that our house is off the road through the development yet we’ve been told we can’t have a sign for the road with numbers on. We literally laugh as we watch every delivery or guest drive past our house into the development looking for our house! We might not laugh so much if we were awaiting an ambulance. Customer services are always polite but they don’t really have control and just tell you it’s logged! Would I buy a house again .....maybe but I’d refuse to complete until I’d snagged it or paid someone to do it!!
Agent replied · 19 June 2024
It is concerning to read of the issues you have encountered in your new home, Ben. However, I am pleased that you have been in contact with our Customer Service department so that we may work with you on these.If you do require further assistance, please do let me know. Many thanks for taking the time to share your feedback,Emma
1/5
TrustpilotCLASS ACTION NEEDED
Reading all these reviews.... this NEEDS A CLASS ACTION. I have been prevented from living in my brand new Linden Home since January 2016 well over 2.5 years now and have just been forced out of my second rental as the NHBC (the so called Buildmark Warranty provider) forced me into rent arrears when they refused to pay anymore rent in April this year. STILL I am paying a mortgage on a house Linden and the NHBC has prevented me from living in. They are despicable companies, corrupt and with no moral compass and their lawyers will continue to cover their backs regardless at what human cost.Linden are hell bent on trying to destroy me, simply because I dared to stand up to them. It has cost them more in legal costs than it would have done to "DO THE RIGHT THING" as per their Code of Conduct, such is their vendetta against me and their pure vindictiveness and utter contempt for their paying customers. Their arrogance beggars belief.
1/5
TrustpilotI give my new house just half a star!
Having bought a so called five star home from them it was soon apparent to me that I had made a huge mistake in buying a Linden home. The quality of the build is in my opinion not worthy of one star! It was not only my opinion but my neighbours and many others on the estate too. It would take far too long to list all the problems, but here are just few. Six inch nails used to attach wood cladding which left five inches exposed inside my shed. It needed just one inch nails. Who was the shoddy "skilled" carpenter who did that. What shoddy sub-contractor employed him and why wasn't it picked up by the Linden project manager. It would appear that they just don't check any of the work that is completed by contractors. On viewing my new build prior to completion I found several six inch squares cut out of the plaster board above my wall socket. Apparently there was a fault with the wiring and they had to cut out all these squares to find the fault. And then there were four inch gaps in the plaster board around every interior door. Why I asked? Well someone had cut them to imperial measurements instead of metric. So every door entrance in the house had to be filled in with slithers of plasterboard and plastered over! My new house, together with 30 or so others in the road backed on to a field. We were assured by the sales person, as was my solicitor and the solicitors of other purchaser in the road, that drainage had been put in place to prevent flooding from the field. All lies. A drain had never been put in place. Consequently all the gardens in the road were under water as soon as there was a significant downpour. The remedy was to dig up all the gardens in the road and lay appropriate drainage. This left us without a garden for most of the first year we were there. The problems are endless and in my opinion are created by using the cheapest, shoddiest, contractors they can find who employ shoddy employees who lack not only the basic skills, but pride in the work they do. Then of course the ultimate responsibility is for Linden's to ensure that when a contractor finishes their work that it is thoroughly checked. Goodness knows how many other horrors are lurking behind the plaster board and under floorboards!!! If there was only one house left in this world and it was a Linden's I would choose to live in a tent!
1/5
TrustpilotBrought a new build 6 years ago now
Brought a new build 6 years ago now, they fitted no vents in the loft and condensation built up. The windows were fitted so bad we had water pouring in and they wanted to hear nothing about it. They also came round and washed everyone's render and left cracks and patches across the whole new estate and have not and will not do anything about it. Never buy from this sub par cowboy built company.
1/5
TrustpilotWhat can I say.
What can I say. They are so bad.
1/5
TrustpilotCowboy builder
What a typical cowboys builder company which one is after our money with rubbish customer service & poor quality 1. Paid upgrade in November 2017 still not delivered each time chasing it receiving empty promises and nothing happening2. On house demonstrations just before handing over key you can find patches of not painted wall.3. According to site manager house was cleared by cleaning company but you can find windows not washed as covered with paint; lamp shade covered with paint, marks on painted was as someone was using pen on them and more.Simply avoid them, as houses over prices and they after your money.Worst development site Hawkswood Development in Bicester
1/5
TrustpilotWe saved ourselves and pulled out of…
We saved ourselves and pulled out of the sale at the last minute...1. Houses that were on the development that were more than a year old had terrible looking rust stains in the rendering, spreading from the balconies. When I asked, the sale person just said ' call customer service if it happens to your property'2. The houses carried at £40,000 premium over (better) second hand houses in the local area. Instant Negative equity anyone?3. The sales people were really brisk, pretty rude, and were trying to hustle us into completing before Christmas last year. Made me feel like not wanting to buy one of their properties.4. When we did pull out, not a word of acknowledgement from any of their staff. This re enforced what a wise decision this was.
1/5
TrustpilotAs a former sales executive for linden…
As a former sales executive for linden homes I have experienced the good and the bad. I feel for the customers as they are sold the dream and that is what they should recieve . The reality is not so, this company bullies their staff and does not comply to messages they spout of being an equal and fair employer.
1/5
TrustpilotAbsolutely useless after sales
Absolutely useless after sales. Bought in the south west and just get empty promises to fix any issue. Took 18 months to get the guttering fixed properly. Now been waiting 7 months for another issue. They never call back when they say. Have tried the complaints system and never received a reply. Useless!
5/5
TrustpilotEverybody has their experience and I…
Everybody has their experience and I wouldn't seek to cast doubt or comment on others here, this is just our story. All I would say is that we bought a new house on the Elmbank development and it has been nothing but a pleasure from start to finish. Yes of course there have been a few snags and stuff but all of these without exception have been remedied promptly and with great courtesy. Works here are ongoing and every effort is made to reduce the inconvenience to residents. We were very worried after reading all the experiences of others but thankfully we have been very happy
1/5
TrustpilotDriffield, Heartlands
Driffield, HeartlandsLooked at buying on this site. Affordable housing as soon as you pull into site, Prevalent drug dealing in part of the affordable housing. Not prepared to spend £250k+on this site.
5/5
TrustpilotFabulous Expeience
Credit where it's due. People come here to complain but people rarely give positive feedback. We purchased a new home at Northstowe "The Boulevards". It was frustrating getting a completion date and it was a month delayed due to some terrible winter weather but it was understandable. All the staff have been fabulous... smiley, friendly and happy to help. Yes of course we have had a lot of snagging and the quality is poor in places (but that's to be expected with all new builds) but Linden are going above and beyond to get everything ship shape.Special thanks to Val, Carla, Jake an Paul the maintenance man.
1/5
TrustpilotWow what poor customer service we have…
Wow what poor customer service we have been living in our supposedly new home for ten months and it looks like a patchwork quilt. Every wall internal and external needs painting as the workmanship was poor. With over 50 snags when we moved in! NOT what I expected from a new home. What is sad is that they then pay someone else to fix the original subcontractors shoddy workmanship
1/5
TrustpilotBad doesn't even come close.....
Bad doesn't even come close to these life wreckers and if you think that your NHBC warranty will cover you, forget it. They are just as bad, if not worse. The policy is there to protect you but they are in bed with the builders (source: The Guardian) and they give them cash back from the money that they've indirectly taken from you for their worthless 10 year warranty which is built into the purchase price of the property. NHBC will then set their lawyers, Dentons, on you. Read the reviews and make your decision but if you buy a Linden Home beware. You will live to regret it and suffer the misery. Caveat Emptor !
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Questions about Together Homes
Which Together Homes office has the most reviews?
Retford (Trinity Fields) has the most, with 1,200 reviews rated 4.2 out of 5, followed by Retford (Tiln Lane) with 506.
Where are the Together Homes offices?
The five Together Homes offices, by town:
- Cayton: Church Lane, Cayton, YO11 3SA
- Easingwold: Partridge Road, Easingwold, YO61 3SB
- Middlesbrough: Parnaby Way, Hemlington, Middlesbrough, TS8 9NG
- Retford (Tiln Lane): Tiln Lane, Retford, DN22 6RX
- Retford (Trinity Fields): Trinity Fields, North Rd, Retford, DN22 7GF
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