Trusted Agent profile
★★★★★
846 reviews across 2 offices and 2 platforms
THINK Estate Agents has two offices, in Newton-le-Willows and St. Helens. Together they have 846 reviews on two platforms, rated 4.9 out of 5 overall.
785
Reviews on Google
All 2 offices
61
Reviews on Facebook
All 2 offices
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THINK Estate Agents's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for THINK Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSharon was amazing throughout the whole of our house sale. She answered all questions and was very professional. Would recommend Think to anyone selling their home.
Thank you so much for your lovely review! We’re delighted to hear Sharon looked after you so well throughout your house sale. We’ll make sure she sees your kind words. Thank you for recommending THINK, and we wish you all the very best in your new home! 😊 …
5/5
GoogleWe were looking for a rental property and genuinely couldn’t have asked for a better experience than we had with Think. They were extremely responsive throughout the whole process, always answering our questions and patiently accommodating our endless queries about both the property and the tenancy process! Ellie in particular was absolutely brilliant. She talked us through everything, kept in touch throughout, and always made sure we were happy and had everything covered. She even went out of her way to ask the current tenants to take some measurements for us, which we really appreciated. We feel very lucky to have had such a positive experience with Think, and Ellie was an absolute gem from start to finish. Would recommend them to anyone looking for a rental property! 😊
Thank you so much for such a lovely review! We’re delighted to hear that you had such a positive experience with THINK. Ellie will be over the moon with your comments, she always goes the extra mile to make the process as smooth as possible. We hope you’re very happy in your new home! 😊 …
5/5
GoogleWe have had a brilliant experience renting with THINK so far. Jade in particular is incredibly communicative and helpful, she continued to support us and offer guidance despite initial problems with our applications. I really appreciate the patience and professionalism that they showed throughout the entire process. Highly recommend for anyone needing their offered services, it has genuinely been the most pleasant experience I've had with letting/estate agents.
Thank you so much for such a wonderful review! We’re delighted to hear that you’ve had such a positive experience renting with THINK. Jade will be thrilled to receive your lovely feedback, she genuinely cares about helping people and supporting them through every stage of the process. Thank you for your patience while the initial application issues were resolved and for placing your trust in us. We hope you’ll be very happy in your new home!
5/5
GoogleEllie was very helpful and responsive in getting my property let out.
Thanks Mike! We will pass this onto Ellie 😊 …
5/5
GoogleSharon was amazing at her job, we always got updates about the process. Sharon helped us make the whole process much faster and less stressful. Thanks ☺️
Thanks Shabina! Sharon will be so glad to get your feedback
5/5
GoogleHappy to be a Tenat under the care of Think. Lovely team they have. Special thank you for Jade, she always goes above and beyond whenever we have some questions.
Thank you for your lovely review! We’re so pleased you feel well looked after by the THINK team. Jade will be delighted with your kind words, it means a lot to know her support makes a difference. We’re always here whenever you need us! 💚 …
5/5
GoogleAmazing service from beginning to end. Sharon was fantastic! Kept in contact throughout the process and provided regular updates.
Thank you for your lovely review! We’re so pleased Sharon kept you informed and supported throughout the process. We’ll make sure she sees your kind words. Thank you for choosing THINK!
5/5
GoogleGreat experience. Very smooth move out process also. Thanks a lot Ellie Thompson!
Thank you for the lovely review! We’re delighted that you had a great experience and that your move-out process went so smoothly. We’ll be sure to pass your kind words on to Ellie
5/5
GoogleJade Anthony and Holly have been great made sure I got a lovely place to rent at the time I needed to move in. Nothing has been too much trouble and the referencing process and document portal is great as it guides you through every step. Thank you so much
Thank you so much for the wonderful review! We’re delighted that Jade, Anthony and Holly helped you find a lovely new home in time for your move. It’s also great to hear that you found the referencing process and document portal so … More
5/5
GoogleVery good service at think. Ellie was great with me helped me and was really good to talk to lovely lady and had no problems with anything highly recommend Ellie Thompson thank you
Thank you so much for the lovely review! We’re delighted you received such great service from Ellie and found her friendly, helpful and easy to talk to. We’ll make sure she sees your kind feedback
5/5
Google⭐⭐⭐⭐⭐ We had a really positive experience with Ellie and the team at Think Agency. …
Thank you so much for your wonderful review! We’re delighted that Ellie and the team made the whole process easier for you and were always easy to reach when you needed them. Ellie will really appreciate your kind words and recommendation. We wish you every happiness in your new home!
5/5
GoogleRating only, no written review.
thank you
5/5
GoogleHolly has been fantastic throughout my rental experience, always happy to help and always with a smile. I am so glad that i have her as my rental agent.
Thank you so much Tanya, Holly will be so glad to hear your comments
5/5
GoogleWe had a wonderful experience with Think Estate agents. We communicated with Sharon and she couldn't have been more helpful. She was reassuring, kind, attentive and answered every question we had. Would highly recommend to anyone looking to buy, sell or rent- truly 5 star service
Thank you so much for your lovely review! We’re delighted Sharon was so helpful and reassuring throughout. Your recommendation means a lot to the whole team.
5/5
GoogleI can't thank the team at Think Estate Agents enough for everything they did throughout the sale of my property. From my very first meeting with Aiden, who provided an honest and professional valuation, I felt I was in safe hands. Sharon was absolutely fantastic from start to finish, keeping me updated every step of the way, always returning my calls, answering my questions, and making what could have been a stressful process feel so much easier. The whole team were friendly, approachable, and a pleasure to deal with. Their communication was excellent throughout, and I always felt supported and valued as a client. If you're looking for an estate agent that genuinely cares, keeps you informed, and delivers exceptional service, I wouldn't hesitate to recommend Think Estate Agents. Thank you, Aiden, Sharon, and the entire team for all your hard work, you've been amazing.
Thank you so much for such a wonderful review! We’re delighted Aiden, Sharon and the team made the sale feel smooth and kept you supported throughout. Your recommendation really means a lot to us, and we’ll be sure to pass your kind words on to everyone.
5/5
GoogleI can not recommend Holly and all the team at Think highly enough. I have recently moved in to a rented property, which was arranged by Holly at Think. I found Holly to be very informative, proactive, courteous and very helpful. The process was explained fully to me by Holly , with any request I made to Holly being dealt with in a timely manner. I would highly recommend Holly and Think is you are looking to rent a property. P.s Sorry for the delayed review Holly. Thank you for all of your help😊
Thank you so much, Steve! We’re delighted Holly made the process smooth and kept you well informed throughout. We really appreciate your recommendation and will be sure to pass your kind words on to her 😊 …
1/5
GoogleRating only, no written review.
5/5
GoogleSharon was fantastic start to finish. Great experience as a first time buyer. Really good communication and reassurance throughout the whole process. Very good at seeking updates from both sets of solicitors as well, very on it. Made my first home experience very smooth, thank you! All the best :)
Thank you so much for your lovely review! We’re delighted Sharon made your first-time buying experience feel smooth and reassuring. We’ll be sure to pass your kind words on to her. All the best in your new home!
5/5
GoogleResponsible agent, thank you!
Thank you, Ginny! We really appreciate your kind review and are glad you had a positive experience with the team.
4/5
GoogleRating only, no written review.
5/5
GoogleI recently used THINK for a tenant-find only service and they were fantastic from start to finish. I received regular updates and they seemed to take a very fair, and pragmatic approach to all enquiries and applications. Thank you!
Thank you so much for your lovely review! We’re delighted you were happy with our tenant-find service and the regular communication throughout. We really appreciate your feedback.
5/5
GoogleI have had excellent service from Think over the years ranging from rental management, to a recent house sale. Hanah, Ellie and team have been excellent in serving the tenant notice and helping to prepare the house for sale. They have gone …
Thank you so much for your continued support over the years! We’re delighted Hannah, Ellie and the wider team could help make the transition from rental management to selling the property as smooth as possible. We really appreciate your kind words and recommendation.
1/5
GoogleRating only, no written review.
5/5
GoogleThanks to Jade at Think Lettings for taking the stress out of being a landlord by ensuring all the legal requirements are met as well maintenance jobs done properly and also dealing with any issues with tenants. All very efficiently …
Thank you so much for your lovely review! We’re delighted Jade has helped take the stress out of managing your property and that Ellie made the move towards selling it feel smooth and well organised. We’ll be sure to pass your kind words on to them both.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newton-le-Willows has the most, with 476 reviews rated 4.9 out of 5, followed by St. Helens with 379.
The two THINK Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: THINK Estate Agents, Newton-le-Willows won Gold; THINK Estate Agents, St. Helens won Trusted Agent.
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