Trusted Agent profile
★★★★★
854 reviews across 2 offices and 2 platforms
THINK Estate Agents has two offices, in Newton-le-Willows and St. Helens. Together they have 854 reviews on two platforms, rated 4.9 out of 5 overall.
THINK Estate Agents's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFantastic experience using Think for our next home.. Katie was amazing, nothing was a problem and kept us up to date through the whole process.. thank you
Thank you for your wonderful feedback! We’re delighted to hear that Katie made your experience fantastic and kept you informed throughout the process. If you need anything else, we’re always here to help!
5/5
GoogleI really appreciate Harry Moore for everything, like he’s a life saver, he literally got us an apartment within 5 days just like that. I really appreciate him and thank you so much for all your help Harry Moore Many thanks Bose & Jamie
Thank you for the fantastic review! We’re thrilled to hear that Harry was able to help you find an apartment so quickly. Your appreciation means a lot to us, and we’ll be sure to pass along your kind words to Harry!
5/5
GoogleWouldn’t use any other letting agent after using Think. Katie was brilliant and really looked after us throughout the whole process. I’d 100% recommend using this company
5/5
GoogleThe team, especially Jade, were very friendly and easy to contact and always willing to help and made it very easy for me to rent my first place. Also had lovely properties that were very well looked after.
5/5
GoogleFantastic service received from Jade at Think Estate Agents as usual. She always answers queries quickly and gets issues resolved and is a pleasure to work with. Would definitely recommend Think Estate Agents.
5/5
GoogleWow what an amazing service we have received!!!! Katie was absolutely fantastic !! From viewing our dream home to moving was only 1 week. Katie went above and beyond for us. Katie kept us updated on every step of the way. Thank you so much to Katie xx
5/5
GoogleWould highly recommend!! The service we received from them was brilliant, nothing was ever too much trouble and Matt always provided us with updates and helped us with any queries right away. The team were fantastic when it comes to the pictures and videos they took of our house and we can’t thank them enough for everything they’ve done for us the past few months. Thanks again to Matt and all the team.
5/5
GoogleJade, does an amazing job, always 'on the ball' and a pleasure to deal with.... Rob H
5/5
GoogleVery easy to get along with, a good agent all round. Jade has been professional throughout, if you’re looking for a good agent then look no further.
5/5
GoogleThink estate agents have been amazing. Katie went above and beyond to get our new home. After many disappointments we have finally moved in to our new home.will definitely recommend Think to all our Friends
5/5
GoogleGreat experience with the Estate Agent, from viewing the property through to rental was superb we even got a little gift box when we moved in. Jade has been super helpful on multiple occasions with supporting with repairs and always keeps you up to date. Superb estate agent would highly recommend.
5/5
GoogleThink estate agents were very helpful during our buying process. We were first time buyers, and wasn’t sure what was going on half of the time. They were very helpful by explaining each step of the buying process. They answered any questions we had. Sharon was very polite and helpful.
5/5
GoogleWe used Think to sell our mum and dad's bungalow recently. Sharon was excellent using WhatsApp to keep communication lines open throughout the process. It wasn't even for sale long enough to need a for sale sign! Sold to one of a list of clients they already had who they knew was interested in buying a bungalow. Would recommend Think for not only property sales but also for rentals. The rental team have supported me for a number of years with my 2 rented properties.
5/5
FacebookWe used Think to sell our mum and dad's bungalow recently. Sharon was excellent using WhatsApp to keep communication lines open throughout the process. It wasn't even for sale long enough to need a for sale sign! Sold to one of a list of clients they already had who they knew was interested in buying a bungalow. Would recommend Think for not only property sales but also for rentals. The rental team have supported me for a number of years with my 2 rented properties.
5/5
GoogleOur agent Jade is brilliant. She is very responsive and very helpful.
5/5
GoogleVery professional and helpful, especially Jade Maguire who kept us informed during all the process of renting the property.
5/5
GoogleThink have been letting and managing our portfolio in St Helens. Jade and the team have provided us with an outstanding service!
5/5
GoogleRecently bought my first home and I bought through THINK! I was looked after by Sharon and I couldn’t fault her service at all! From start to finish she was very informative and couldn’t do enough! For anyone thinking of selling or buying through THINK, I recommend!
5/5
GoogleI can speak highly of this team 7 years with no issues. I cannot use any other estate agents except Think estate agents.Am always impressed with Jade Maguire professionalism and concern in her role. Thanks always
5/5
GoogleJade was very helpful, understanding and friendly. A credit to Think.
5/5
GoogleVery positive experience. Helpful team. Harry has been prompt when responding to any questions or problems I may have.
5/5
GoogleI have recently moved into a property over seen by Think. I have nothing but good things to say about this firm. I have been in contact with Jade for the most part and i must say she is a credit to the company. She is polite and professional. I have had a few issues that have been sorted in good time. I highly recommend using Think for anyone looking to be looked after whilst renting a home. Thank you for everything. ☺️
5/5
GoogleRating only, no written review.
5/5
Googleexcellent agency, responsive and kind staff, fast feedback and assistance
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for THINK Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
THINK Estate Agents and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2024, 2025.
British Property Awards by year, 2024 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Silver The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Newton-le-Willows has the most, with 476 reviews rated 4.9 out of 5, followed by St. Helens with 387.
The two THINK Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Newton-le-Willows won Gold and St. Helens won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2024.
