Trusted Agent profile
★★★★★
1,226 reviews across 2 offices and 2 platforms
The Property Hive has two offices, in Bessacarr and Bournemouth. Together they have 1,226 reviews on two platforms, rated 4.9 out of 5 overall.
The Property Hive's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWow what a team they have at the The Property Hive I can't praise them enough. I would have no hesitation in recommending them they were truly wonderful sorting out any problems we had. Thank you everyone it was a pleasure dealing with you. Regards Jim McWilliams
Hi Jim, thank you for taking the time to provide the team with your 5 star review. Best wishes from all of us.
5/5
GoogleGreat customer service by this very friendly and professional agency. Abbie was also very friendly and professional in they way she kept me fully informed and in securing a property for us.
Aww, thank you John, we're all buzzing about the experience you received from Abbie and thank you once again for taking the time to share your experience with others so they can see the amazing things we do. Best of luck
5/5
GoogleFantastic service from The property hive, from showing us properties to view in the beginning to helping push the sale through, they were amazing. With special mention to Lorraine, who has gone above and beyond for us
All of us here at The Property Hive are thrilled that we were able to make it happen for you Fiona and thank you so much for taking the time to write your five-star review. Best of luck from all of the team.
5/5
GoogleKatie has been on top of the sales process, keeping me updated on progress with good communication skills and reacts quickly. She has also done it with a pleasant and happy manner.
Thank you Richard for your kind words and five-star review. We believe Katie's is a great asset to the team and we're buzzing that you think so too. Best wishes from all of us at The Property Hive.
5/5
GoogleSuperb communication at all stages. We had a difficult house to sell and at all stages the hive were extremely helpfful and eventually sold for us. A difficult buyer but again handled very well
Thank you for your feedback glad the communication and regular updates were helpful and our persistence created a successful outcome for you and your family. Loved working with you all and hope you create more happy memories in your new home.
5/5
GoogleThe team were all fantastic and made a very stressful process as easy as they could, through regular updates, chasing and challenging third parties and being a sounding board when curve balls came in. I would highly recommend the team at the hive if you are thinking about moving. Massive thank you for all of your support and for keeping things on track all the way through. Great people, personal approach brilliant!!
We're all buzzing and thrilled that you enjoyed your moving experience with us. We know how important it is to receive regular communication and updates during this anxious time. All of us here at The Property Hive would like to wish you all the best.
5/5
GoogleSuper service which made a difficult job a positive experience. Very attentive staff - who kept me updated throughout the whole process - from valuation to final completion. Felt totally stress free and in safe hands - which I wasn’t expecting when selling my parents home in difficult circumstances. Highly recommended.
Everyone here at The Property Hive would like to thank you for your fabulous five star review. We work hard as a team to try and ensure the process is a smooth as possible and you are kept up to date with regular communication. Thank you once again for giving us the opportunity to help you during a difficult time. All the best.
1/5
GoogleGot a valuation in September 2022 £60k overvalued, put on Rightmove on 1st December heard nothing for 6 weeks no calls no email no updates nothing. Emailed agent supposedly looking after us she explained she had been on holiday, we complained sent emails etc expressing the lack of communication in 6 weeks, we then decided to walk away after weeks of no viewings, this was not an easy task as we were verbally shouted at and basically told we would have to pay them the fee for house sale etc, I explained we had copies of all emails etc of the failings of Hive eventually we got it in writing that they would not chase us for fees. We went with another agent early this year house was revalued at proper price, got a buyer but sadly her house sale fell through In September 23 this year a lady who sold her property through Hive put in an offer for our house, all was going well then boom chain was supposedly broken my agent thought I had pulled out of the offer, no more calls from Hive, couldn't contact my buyer. Sometimes being to complacent as an Estate Agent because you have the majority of sales in the area comes back to bite you
Thank you for taking the time to share your feedback from your perspectives back in 2022. We have no room for complacency here at The Property Hive and will take on board any comments we receive and use it to motivate us to continue to be better. We wish you all the best for the future and hope you are successful in your pursuits. Best of luck.
5/5
GoogleThe Property Hive offered an excellent service. The whole experience from initial valuation to completion was fantastic and very swift! Every member of staff I had contact with were professional and supportive. I would recommend highly. Thank you.
Thank you for sharing your experience and support you have received from our entire team. We're all so pleased to have made it happen for you and wish you all the best.
5/5
GoogleAs a landlord, I can highly recommend The Property Hive (particularly Ruby) for full management services. I switched letting agents, after a terrible, terrible experience with another local company (that I was recommended by the person I bough the property off). Please read the fantastic reviews from the Property Hive to make sure you avoid this with another company. Ruby has had to deal with various issues which were either not sorted by the previous agent, or claimed to have been sorted and weren’t. With each issue she has swiftly got tradesmen out to quote and checked for approval with me before authorising any works. I don’t live locally so it’s invaluable to have someone efficient (and friendly) to resolve issues at the property and so it’s a hands off investment. Also, to ensure the tenants feel looked after and issues are resolved for them (which they weren’t previously). I’ve mainly dealt with Ruby, but have spoken to other colleagues on the phone at the beginning, who are equally as friendly and helpful. Highly recommend for landlord services and I will use them to find future tenants, or for when I sell the property later down the line.
Alice, renting out your home can be a daunting prospect and as you can testify, not every company is the same or takes their responsibility seriously. Here at The Property Hive we recognise the needs of our tenants and landlords and colleagues like Ruby are professionals dedicated to serving our customer's best interests. Thank you once again for taking the time to share your experiences.
5/5
GoogleI met Sylvia when she came out to value the property and found her to be very knowledgeable and professional. She obviously is very experienced and competent. Since that initial meeting she has been very quick to respond to queries It has also been a very positive experience when contacting the office and speaking with other staff. I highly recommend Property Hive
Hi Alan, here at we understand making the decision to move is a big one, and we are so pleased that Sylvia was able to support and reassure you at this time. Thank you so much for your recommendation and 5-star review.
5/5
GoogleWe simply cannot thank Lorraine and the team at The Property Hive for their OUTSTANDING support, approach and professional determination in helping my family close the deal on our dream home. Every time we approached with a concern or problem, it was resolved - quickly, efficiently and effectively. The level of communication throughout was first class, the entire team was read in so understood where in the process we were and were therefore able to advise, encourage and negotiate between all parties involved to deliver a result we are delighted with. Without the proactive engagement of Lorraine and the team, we would not be moving as soon as we are. First class service all round from all at The Property Hive Doncaster! Thank you so much.
Thank you so much Gary for your kind words and fantastic review. All of us here at The Property Hive would like to wish you all the best.
5/5
GoogleRating only, no written review.
5/5
GoogleThank you Colin! We are so glad we chose you to sell our nanys flat.
5/5
GoogleI would like to say a big thank you to Matthew, for accommodating all our requests when needing to view our new property.
Matthew is a lovely chap and we are so pleased he has partnered with us at HIVE. We are delighted that your experience has been a positive one and we hope you enjoy your new home.
5/5
GoogleHuge Thanks to Matt and all of Hive- brilliant communication throughout the sale of my property, and kept everything running smoothly. Thanks again!
thank you so much for your kind words. We were delighted to represent your lovely property. Matt was delighted to have such a successful open day and to get the deal over the line. Good luck for the future and thank you for putting your trust in Matt and HIVE.
4/5
GoogleI used Hive after trying a few other estate agents in the area. Hive were professional, arranged all the viewings and kept me up to date at regular intervals. I would definitely recommend.
Thank you so much for your kind review. We know that Matt worked super hard to get a deal done on your property and we are so pleased that you were happy with all of his efforts. Thank you again for the kind words and all the best for the future.
5/5
GoogleJames at HIVE was extremely helpful throughout the entire process. Kept in touch, worked to ensure the process was as seemless as possible. Overall very helpful and attentive service, timely replies and contact. Would thoroughly recommend HIVE
Thank you so much for this review. We are delighted we are delighted that we finally got there with your purchase after a number of hurdles! We cannot wait to see what you do with the property and wish you every success and happiness for the future.
5/5
GoogleJames from Hive was extremely helpful and professional. Nothing was too much trouble, providing multiple access requests, often at short notice and going out of his way to support us in our purchase, even on some ancillary queries. Professional and knowledgeable, I’d highly recommend Hive.
Thank you so much for the kind words. James is a wonderful agent and we are so happy to have him as a partner in our growing business. Thank you for choosing to buy through HIVE and we hope that you enjoy your new home.
5/5
GoogleJames was incredibly helpful to us as buyers, and was clearly going above and beyond for his vendors also. We would certainly look to use James’ services again, and would highly recommend to others.
Andy, thank you for the message. We are pleased that James was able to deliver the result you were looking for! Thank you for buying through HIVE and we hope, when you come to sell in the future, we are your first call!
5/5
GoogleHive and James Evans have been wonderful. Their photos and brochures are well done and we've had an offer in under a week. Hopefully the sale will proceed to completion but, if not, I'm sure James will do his utmost to help us again. Highly recommended.
What fantastic feedback, thank you! We are so pleased your sale is progressing well and we cannot wait to see you exchanged and moved!
5/5
GoogleAmazing agents!! Colin from Hive has been incredible thought out our sale. Selling our property before it went to market. We have had many hurdles along the way with our forward purchase, Colin did all the chasing doing the job of other agents. He has been absolutely incredible! We can not thank him enough for all of his hard work and determination. If you are looking for somebody to sell your property I could not recommend Colin from Hive enough.
5/5
GoogleJames Evans at Hive has been absolutely fantastic handling the sale of my house. It was not an easy sale with problems along the way, but his years of experience really paid off and resulted in us exchanging contracts just before Christmas. It wouldn’t have happened without his help and I wouldn’t hesitate to recommend Hive if you are thinking of selling. They are a cut above the rest!
5/5
GoogleColin has been such a huge help with advertising my grandmothers property, we are yet to sell because of family complications, however Colin has still been on the ball with the sale and helped us out massively along the way. Very professional and so incredibly helpful. We will with no hesitation put the house back on with Colin as we feel he is very trustworthy and reliable. Thanks for all your help, we are so grateful :)
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The Trusted Agent 2026 results for The Property Hive, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Hive and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: EA Masters winners lists, as published, linked by year.
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Bessacarr has the most, with 1,124 reviews rated 4.9 out of 5, followed by Bournemouth with 102.
The Property Hive's two offices, by town:
Yes. In The Trusted Agent 2026 awards, Bessacarr won Platinum. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, Yorkshire and The Humber.
