4/5
GoogleRating only, no written review.
Trusted Agent profile
The Home Hub estate agents in Southampton and Glasgow
★★★★★
193 reviews across 2 offices and 3 platforms
The Home Hub has two offices, in Southampton and Glasgow. Together they have 193 reviews on three platforms, rated 4.4 out of 5 overall.
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Our offices
The Home Hub's two offices, most reviewed first. Each has its own page.
Latest reviews from every The Home Hub office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleFantastic service and staff really helpful.
5/5
Googledon't go anywhere else, talk to Lucy. very professional, approachable and knowledgable of the city.
5/5
GoogleThank you Lucy for your help in my needs very professional from start to finish will Certainaly recommend your company in the future
5/5
GoogleExcellent service, rented property within a few days of it being on the market. Will certainly use again...!
5/5
GoogleGreat customer service Will Alexander is really professional and great to deal with. Go Home Hub !
5/5
GoogleGreat service, friendly team, can't thank Lucy and John enough for selling my land so quickly.
5/5
GoogleDealt with Lucy a few times. Very knowledgeable and efficient, and always goes the extra mile. Recommended
5/5
GoogleI have just sold my leasehold flat with Home Hub who have provided a seamless professional service...I can highly recommend them!
5/5
Googlegreat company, they sort out lots of technical stuff for me and make being a landlord a lot easier. Would recommend definitely!
5/5
GoogleHome Hub Southampton are awesome! Sarah and John and everyone else, whether sales or lettings they work really hard and produce results every time. John is the best sales person I've ever seen!
5/5
GoogleLucy has shown us around various properties in Southampton. All had lovely rooms which were beautifully presented. We can’t rate Lucy and the Home Hub’s fantastic service enough.
4/5
GoogleGreat staff with quick responses on all email inquiries. The referencing and ID checks were all done on a brilliant system online so no trips to the office. Great estate agent to go through though the flat on take over was very dirty. This however is being rectified.
5/5
GoogleIt was my first time using HomeHub and I was very surprised how easy this company made everything. All the staff were pleasant and very professional at the job. Worthy of a 5 star review. Ashley james Managing Director Britannia Chauffeurs
5/5
GoogleI've used HomeHub for the past few months to find tenants for my multilet properties and they have been excellent. Great communication, very good tenant choices, and top notch market knowledge. I would have no issue recommending them to others.
5/5
GoogleSo very please with Home Hub! Sarah and the team managed to find two tenants to rent my house in such short notice. Carefully selecting the individuals to suit my requirements. Everything was dealt with so efficantly, things were brought to my attention that hadn’t crossed my mind, and it was a huge weight off my shoulders! Many thanks Home Hub! Caroline Hubbard
5/5
GoogleHomeHub have been incredible through the purchase of my property. They were always available to talk through any question I had and were extremely lovely and helpful. Will, Sarah & the rest of the team made the purchase really easy! Would highly reccomend these guys!
5/5
GoogleI viewed a house in Southampton through HomeHub and I found them very professional and very helpful. The agent that I contacted and who showed me the house was Lucy Richmond. She was is an excellent agent and is very professional. The house was lovely and within 3 days I had signed the lease and moved in. Excellent company and excellent staff.
1/5
GoogleIf I could give negative stars I would. As a proactive tenant I found them frustrating at best and rude at worst. The house we let was not in the condition promised to us when we moved in. On top of this we found that the thermostat was broken on move in day and we had to report the problem for months before someone was sent out. It was agreed that it needed a new part and that someone would come and fit it at the beginning of Dec. We are still waiting for the new part to be fitted with no news and no answer when we try and ring, email or use the online system. Can't say I would ever rent a property with home hub again if I have the choice...
5/5
GoogleMyself and my daughter arrived on the Tuesday with me hoping to leave on Wednesday with my daughter safely in her new accommodation. We had several viewings lined up. Home hub were the only company who seemed any way professional and their accomodation was by far the best. Before we meet Lucy I have to saw I was reluctant about the service fees but her professionalism immediately won me over. Once the deposit was paid and paper work completed she even collected my daughter from the hotel and took her to her new accommodation. Highly recommended and thanks Lucy for making a stressful few days as painless as possible.
1/5
Yell1 star because I can't give 0.
"Poor response to tenant issues. Freezing cold house was difficult to live in and home hub were unprofessional and unsympathetic about the situation. They are unwilling to sort out issues in a timely manner and resort to blaming tenants when issues persist" Had the exact same issues as this, home hub do not look after tenants, would rather have them freeze a claim its your own fault they didn't repair the heating. They refuse to take responsibility for their actions.
1/5
FacebookWorst agency I’ve ever used!!! They do not care for there clients in the absolute slightest. Report breakages in the property over 2 months ago! And nothing got done about it and now I’m physically suffering from it! And when I try to ring them they don’t even answer the phone!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about The Home Hub
Which The Home Hub office has the most reviews?
Southampton has the most, with 131 reviews rated 4.2 out of 5, followed by Glasgow with 62.
Where are the The Home Hub offices?
The two The Home Hub offices, by town:
- Glasgow: 25c St. James Avenue, East Kilbride, Glasgow, G74 5QD
- Southampton: Office LG3 Latimer house, 5-7 Cumberland place, Southampton, SO15 2BH, SO15 2BH
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