Trusted Agent profile
★★★★★
192 reviews across 2 offices and 3 platforms
The Home Hub has two offices, in Southampton and Glasgow. Together they have 192 reviews on three platforms, rated 4.4 out of 5 overall.
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The Home Hub's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCannot recommend craig and the team enough. I had a particularly hard flat to sell due to having tenants whom wouldn't engage with the process (selling with them in situ). Craig was patient and tried everything to complete the sale-trying …
It was a pleasure supporting you throughout Victoria and really appreciate all your support 👍 😀 …
5/5
GoogleI cannot thank Kevin and Sammy enough for their help. I was in a very unusual position and had issues going direct to companies who didn't know how to deal. Kevin was excellent. Put me at ease, got me a great rate and understood the situation. I will not go elsewhere now and will return in 2 years without a doubt. I would recommend to anyone.
Thanks for the lovely feedback Catriona, it was our pleasure supporting you throughout and look forward to helping you again in the future
5/5
GoogleI can't recommend Alison at The Home Hub enough. She helped me every step of the way to getting my first property during what was a stressful time! Along with Sammy, they made the process simple and kept me informed the whole time. Any time I needed information or reassurance they were there - top class service. Thank you!
Thanks for this review Aiden, it was a pleasure supporting you throughout and wish you the very best in your new home.
1/5
GoogleIntimidated me and my friends when raising dispute regarding utility bills, where I was forced to pay because it was somehow under my name but in the agreement clearly stated the landlord is responsible for utility bills. John the director who is full of bad practice, check the agreement for reference!
5/5
GoogleExcellent service from start to finish. Very knowledgeable and professional. Estate agent, mortgage and insurances all sorted within one place. Highly recommend 👌 …
Thank you Jenny, it was a pleasure supporting you throughout your home move and hope you're enjoying your new home 🏡 😀 …
5/5
GoogleI am very happy to recommend the Home Hub. I sold my house through them and found Craig and the staff extremely helpful and courteous and made the process of the sale as smooth as possible, I was even presented with a nice little home hub gift when the sale was finalised, which was a nice touch.
Thanks for the feedback Alan, it was our pleasure supporting you throughout the process.
5/5
GoogleGreat service from the home hub. Accommodating and worked around me
It was a pleasure supporting you Lynsey and we wish you the best in your new home 🏡 😀 …
5/5
GoogleAmazing service from start to finish. Craig and the staff went above and beyond and got me a sale of over home report value in 3 days. Could not recommend them enough and will use again. 5star plus review.
That's for the fantastic review Ian. It was a pleasure selling your home. All the best.
1/5
GoogleI am a worker who wants to rent a room but has been denied because I have kids. It has gotten to the level that they wouldn't allow me to view any of their property because I have kids that are not living with me. And I can't rent any of their rooms. Now I think this is wrong and some kind of discrimination The staff I spoke to at approximately 16:50 today, being the 6th of March, 2023, was rude because i tried to explain my situation. The kids are not even living with me, and I was to explain to them that by law, the kids are not allowed to live. we me in a room, but I am allowed to see them. Where I decided to see my kids shouldn't be a problem. And kids don't have to come to my one room for heaven sake. I have kids, but they don't live with me. So don't bring in council policy when I am not going to live with them, and you don't even know if my kids are in the uk or even know if my kids are adults living in their own flats before discriminating. There is no justification. You guys are just rude and think you can treat people the way you want.
It is a hmo and under Council rules you cannot have children in a shared house in one room, this coulkd also be a risk to your children
1/5
GoogleAny review over 1 star must be fake. The worst company with horrible people, letting out homes falling apart and covered in mold with no intention of fixing them. Use at your own suffering.
Hi Andrew I am disapointed to see you could write such a false and damming review after we tried our best with you. If anyone would like to contact me directly I will be happy to give the full story in detail as there are two sides to everything in life, one of them being that we are a letting agent and do not own this or any of the homes we manage so can only do what the landlord allows us, this is something that was was acknowledged by the Council after meeting with them. We wish you all the best in your future Andrew and hope your new property lives up to your expectations.
1/5
GoogleWow it’s good to know that I was removed from the system then, even better service. We were with homehub for 6 months in 2022. March- August. I have all communications with them which I am more than happy to share with you. I escalated my issue and was told it was sent to an ombudsman and never heard anything since. Also not sure why my review did not show up but I will post it again. Please stay away from Homehub if you are new to the country. They will charge you an inflated price and then drop the price of rent a few days after you sign the contract. The manager John is completely unhelpful and is unfit to be a manager and he is also the director so there’s a definite problem if you ever try complaining he will never budge on his own opinions. Apartment was very old and was uninhabited for many years. The state in which we received the apartment was dreadful as we had to clean every inch of the place. From food stains on the carpet to tobacco and cigarette butts in between the couch. A disgraceful agency. I repeat PLEASE DONT DO ANY DEALING WITH HOMEHUB If John is involved.
Cant find you as being a Tenannt or Customer?
5/5
GoogleVery good, friendly and easy to deal with. Not pushy - just a great service, I will recommend!
Thanks for the great feedback Michael, it was an absolute pleasure supporting you . All the very best in your new home.
5/5
GoogleCraig was amazing. Helped me to achieve a great price for my flat during a very difficult time in my life following a bereavement. He was just brilliant, highly recommended!
Thank you for this lovely feedback Pauline, it was my absolute pleasure supporting you and I hope you're enjoying life in your new home. All the best for 2024
5/5
GoogleThe Home Hub offered outstanding service from start to finish on the sale of our home. Craig is approachable, straightforward and reliable and makes himself easy to contact and communicate with at all times. Kevin McCarthy was hugely helpful in organising our mortgage and even household bills, ensuring we understood all our options and supporting us to make the most beneficial choices. Overall, The Home Hub helped to make what can be a stressful experience far smoother, with their all-encompassing approach taking the hassle out of each step. We would highly recommend them to anyone looking to move home!
Thank you for this lovely feedback Fiona - It was an absolute pleasure supporting you throughout the buying and selling process and delighted it went so smoothly. All the very best in your new home.
5/5
GoogleI highly recommend The Home Hub! This was my first time selling a property and Craig was so helpful. The whole process was unbelievably smooth and quick. Craig helped me to achieve a sale price for my property despite current market conditions. He was easy to contact with any questions or concerns throughout the selling process and regularly touched base with me. Support a local business and sell with The Home Hub!
Thanks for the fantastic feedback Jemma, it was an absolute pleasure selling your flat and wish you both the best in your new home
5/5
GoogleJust bought my first house through the home hub. I expected buying my first house to be a stressful experience, I had the easiest and smoothest experience. I would recommend the home hub to anyone looking to buy a house.
5/5
GoogleWould highly reccomend home hub. The service i received was fantastic. Craig was always on hand to offer help and advice. Flat sold quickly with no issues. Will definitely use home hub again.
Thanks for this lovely feedback Laura, it was my please supporting the sale of your property and wish you all the best for 2024
5/5
GoogleI would highly recommend the Home Hub for selling your home. Warm and friendly customer service received throughout the process from Craig. Easy and consistent communication from initial meeting to the closure of the sale. Great value for money and wouldn't hesitate to use again for any future property sales or mortgage help.
Thanks for this lovely feedback Karen, it was my pleasure supporting you family with this sale and wish you all the best for 2024
5/5
GoogleI was recommended The Home Hub and I had no previous knowledge of them. Also, I have no connection/vested interest in giving this opinion. I am just a client of this firm. Well, I am glad I followed the advice as the whole process of selling my house was made easy and straightforward. These guys were pleasant, competent, available at all times and knew what they were doing. I am delighted with the service they offered me and I for sure will back to them when I move again.
5/5
GoogleThis company are absolutely fantastic.Nothing was too much trouble,myself and a few of my family have used them.I would highly recommend them.
5/5
GoogleCraig and his team went above and beyond, Worked late to help me out I couldn’t recommend this company enough. Very professional, Proactive and a very personal touch also Keep up the great work 👏 …
Thanks for the excellent feedback Rod, it was a pleasure helping you with your home sale and we look forward to supporting you in the future 😀 …
5/5
GoogleA very professional well run company. Everything was explained in a step by step manor, and the advertising was to a very high standard. The house was sold extremely quickly with no complications.
Thanks for the kind review Ian, it was great supporting your home sale.
5/5
Googleexcellent service with a personal touch throughout, Craig talked me through the whole process clearly and helped me sell my flat in no time at all. highly recommended.
Thanks for the fantastic feedback Stuart, it was our pleasure selling your home and look forward to supporting you in the future 😀 …
5/5
GoogleI have purchased a couple of properties through The Home Hub and they are very professional, efficient and the team has wealth of real estate expertise. I would highly recommend them and I continue to do business with them.
Thanks for the kind review Sean. I look forward to supporting you in the future
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southampton has the most, with 131 reviews rated 4.2 out of 5, followed by Glasgow with 61.
The two The Home Hub offices, by town:
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