Trusted Agent profile
★★★★★
193 reviews across 2 offices and 3 platforms
Tate and Co has two offices, in Deeside and London. Together they have 193 reviews on three platforms, rated 4.5 out of 5 overall.
179
Reviews on Google
All 2 offices
13
Reviews on Facebook
All 2 offices
1
Reviews on Trustpilot
All 2 offices
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Tate and Co's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWould certainly recommend Ben, Amy and their fantastic team! They are extremely professional and know their business inside and out. Their marketing strategy is second to none and they will sell your house. Thank you for selling our house in no time at all and for all the hard work you’ve put in during the process to completion!PositiveProfessionalism
5/5
GoogleWould certainly recommend Ben, Amy and their fantastic team! They are extremely professional and know their business inside and out. Their marketing strategy is second to none and they will sell your house. Thank you for selling our house in no time at all and for all the hard work you’ve put in during the process to completion!
5/5
GoogleKeep in touch -helpful, friendly
5/5
GoogleVery helpful and very friendly staff, I phoned them so many times and they were just as courteous, sold our house within a few weeks of it being on the market, for a good price too,nothing was too much for them, highly recommend.
5/5
GoogleWould definitely use again!! Very helpful especially Rachel who I can’t fault, she went above and beyond the call of duty! Would highly recommend!! Many Many Thanks Tate /Rowland.
5/5
GoogleTate Rowlands have been very professional with our first house purchase - highly competent. Laura especially, has been very freindly and accomodating - we will use them again in the future!
4/5
GoogleGreat
5/5
GoogleReally friendly estate agents.
5/5
GoogleVery good marketing strategy, professional photographs. Committed team that go above and beyond. Would highly recommend
5/5
GoogleRating only, no written review.
5/5
GoogleNatalia is extremely responsive and always helpful! 10/10 would recommend
5/5
GoogleThis a great Team to work with... they all very nice and professional and ready to give the best service possible... i realy like them
4/5
GoogleI have used Tate Residential as a landlord for many years and the staff have been very helpful. I would certainly recommend them.
5/5
GoogleWe have been dealing with Tate Residential for a number of years, really can't fault them. Highly recommend!
5/5
GoogleFantastic personal service. I've used Tate for many years and have had a superb experience. knowledgeable staff, polite, friendly and extremely helpful. Would definitely recommend them.
5/5
GoogleFantastic estate agent- The team is a pleasure to deal with. Natalia is a brilliant property manager- she really does know her stuff!
5/5
GoogleExcellent service from a small friendly team who will always go the extra mile to help both their owners and tenants. They have managed my property in Battersea for over 10 years and always dealt with everything promptly and professionally. I highly recommend them.
1/5
GoogleIf i could give 0 stars i would, absolutely disgusting company. Had a property agreed yesterday got an email this morning to say they have given the property to someone else because they were willing to commit longer. Agreements in writing mean absolutely nothing to these people. These people also think their clever in the way they word things, they try to ask you to pay for them doing a credit check when it is down to the landlord to pay themselves for the credit check. I would avoid these people like the plague utterly disgusting and fraudulent!
Karim My Name is Paul Tate. I am the Owner of Tate Residential. I am so sorry to see this review and very disappointed that we have left you feeling this way. I have immediately reviewed your complaint to understand how Tate has let you down and left you feeling that you have to write this review. As I understand the information (from what I have been able to follow on emails and conversations with my team) is as follows: 23rd January 2020, 7.47pm your Partner emailed an offer in writing to rent the property in question. 24th January 2020, 2.25pm we emailed your partner requesting further details for the let from yourselves. 24th January 2020, 2.33pm your Partner sent through the details requested. 24th January 2020, 5.52 pm we emailed your Partner to update you that the Landlord has still not come back to us confirming acceptance of the Offer and that we were following this up. 27th January 2020, 2.04 pm we emailed you to let you know that we still had not had confirmation from the Landlord accepting the Offer and that we were chasing. 28th January 2020, 9.45 am we emailed your partner confirming that the Landlord had accepted the offer and we needed to receive the Tenant Reserve (giving bank details and references for the transfer) so that we will be able to remove the property from the market and cancel any viewings booked etc. To this email we attached a copy of 'Referencing Policy' which is there to let the Tenants know what we require as references and indeed the first line of the document starts ' you do not have to pay for referencing'. There followed a telephone conversation with your Partner who wanted to clarify what she needed to do to undertake self referencing as opposed to using an external company or the referencing service that Tate Residential can offer. As per the law at no time was it or has it been a condition of the Tenancy or any Agreement that you have to use the Tate Referencing Service. It was agreed that you both would like to undertake the self referencing option and we were all happy with this. 28th January 2020, 2.55 pm we received and email from your Partner confirming you will transfer the Tenant Reserve and will be undertaking self referencing, No payment was received by the next viewing appointment so to protect the Landlord's position the viewing was undertaken. Sadly the other viewing did like the property and made an offer which we are legally obliged to pass on to the Landlord. The Landlord decided that the other offer was more in tune with his wishes. As soon as we were told our Head of Residential called your Partner to try to let her know the bad news, rather than just sending an email. Sadly it appears that had the Tenant Reserve been paid then the latter viewing would not have happened and we could have avoided being in the position of passing on to the Landlord the alternative offer. I hope this is a fair reflection of the events and lets you know why you lost out on the property. I am truly sorry that you have been let down by Tate (which I am personally responsible for). I have called both you and your Partner and unfortunately both went through to voicemail. Please do not hesitate to call me if you would like for me to take this matter further or if I have made a mistake in my understanding of the events.
5/5
GoogleIt’s very hard to find a professional and responsive estate agent with very good value properties. We received a first class service and they took care of everything. Thanks to Amber who took care of everything very professionally, found us the perfect flat and finished the job on time. Highly recommended.
5/5
GoogleTate Residential is a great firm with strong quality of people. They are very client focused and have real local market knowledge. I have been working with them for the past year and have been first class.
5/5
GoogleI have been with Tate Residential for many years, their service is fabulous, efficiency is 5 star, nothing is too much trouble, and they have always found great tenants for me, their attention to detail and professional approach with a friendly manner is outstanding. I could not recommend them highly enough.
5/5
GoogleTate Residential helped my flatmate and I find an apartment during October 2019. It was a tough period of time because the demand for properties was quite high ahead of the academic year. Luckily, the team (Amber, Katrina and Sana) was able to professionally support us along the way. Given the state of the market at the time (properties vanishing over minutes), their speed and efficiency were integral. Amber, who was working closely with us to find the right place, was VERY responsive and attentive. It's nice to see an agency in London that treats its customers with so much care. I am confident that the team will maintain this level of professionalism and care throughout our tenancy.
5/5
GoogleTate Residential have let our property for over 10 years without an issue in finding us a tenant. We trust the team and rely on their support. Since moving to Tate Residential for renting out our family owned Pimlico flat, for long lets to professionals, the difference has been the quality of tenants: true professionals have been requested and have been provided. We can highly recommend Tate Residential.
5/5
GoogleTate have been our go to letting agent for nearly 20 years. The service is faultless. As one tenant leaves, the next is lined up with a seamless crossover. The communication is fantastic - they are a great team led by Paul. They keep a good eye on the property and inform us of any works that need doing. What more could you ask for!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Deeside has the most, with 110 reviews rated 4.7 out of 5, followed by London with 83.
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