5/5
Rating only, no written review.
Agent replied · 19 June 2024
Hello Aron, Thank you for the 5 Stars. Kind Regards Stones Property

Trusted Agent profile
★★★★★
251 reviews across 2 offices and 2 platforms
Stones Property has two offices, in Hayes and East Harling. Together they have 251 reviews on two platforms, rated 4.4 out of 5 overall.
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Stones Property's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Hello Aron, Thank you for the 5 Stars. Kind Regards Stones Property
5/5
great estate agent. been tenant for 5 yrs. thank you
Dariusz, Brilliant to have you as a tenant & thank you for the kind words. Regards Stones Property
5/5
Received great service from Stones as a tenant . My deposit was in my account within two weeks of my vacation.Keep it up
Norbert, I hope the North is treating your well! I assume you and the family are settled & should you need our assistance you know where we are! Kind Regards Stones Property
5/5
I am a Sixth Form (Post 16) Student in Guru Nanak Sikh Academy. I was fortunate to be given a work experience placement at Stones Property. During my one-week placement, I had been in a professional environment which taught me various skill sets which I will benefit from in future employment. The team namely Sandeep and Akbar have given me a brief insight of the basic structure within the lettings department. I too was able to shadow Waran and Ranj on their day to day work schedule within financial services. I would like to thank all staff for making my work experience extremely informative but just as important enjoyable. Thanks, Avneet Madaan
Great having you here Avneet. All the best
5/5
Recently moved out of a property on Birchway in Hayes, extremely impressed on how quick the check out was done, property inspection completed and return of deposit via DPS, I broke the light in the lounge and the agents quoted £90.00 labour and material to replace.... bare in mind it was a three light with fan! thought the cost was extremely reasonable and I didn't feel as though I was being ripped off on vacation. Hard working agents and clearly they do the right things as they too have refurbished there office and it looks sick!!!!!!!! THEY SHOULD ADD INTERIOR DESIGN TO THERE SERVICES!
Hello Jazek, Thank you for the positive feedback. Regards Stones Property
5/5
I decided to use Stones Property after having a few valuations from local estate agents. I choose them because they advertised on both Rightmove and Zoopla and seemed to have excellent area and market knowledge. I was sale agreed in 2 weeks and have just recently exchanged! Ranj the finance broker is great and I defo would recommend Stones to anyone who wants to sell or finance! Many Thanks guys. Ali
Mr Kasmani, it was a pleasure acting for you. All the best. Stones Property
5/5
From the get go i had great service. I have had a property for a couple of years through Stones and with only minor issues as soon as they were reported by myself they have been sorted out streight away without fail. Would most definitely recommend, great company! I was very happy and impressed!
Thanks Chris. You have been a great tenant so thank you.
5/5
Stone estate agent from start to finish have always gone above and beyond. Nicki and her staff are helpful, friendly and yet extremely professional. Highly recommend Stones with either rental or selling or helping to find the right home.
Thanks Amanda. You guys were great tenants. All the best from Nicky and Charlie at Stones. X
5/5
Bought my house through these guys and then sold it too. Always up beat and positive, always professional and thorough. Nice team that make you feel like you actually matter. A bottle of wine helps too :)
5/5
Ethical and dedicated comes to mind when I think about Nicola and the team at Stones. I’ve had the pleasure of dealing with them whilst searching for a new property to rent, during this time I found the team to be honest and proactive, a trait that is hard to find in the current market….. off the back of actually listening to what I wanted they quickly acted in finding me a property which far exceeded my initial criteria and expectations. Thanks so much!
You are very welcome Ben and Thank You for the great review. Nicky and team.
5/5
Most definitely would recommend. The ladies are so helpful and if we have any problems they are sorted out straight away. Really reliable, helpful and friendly.
Thank you Hayley and Jonny, lovely tenants x
5/5
Professional, friendly and very helpful throughout my 10 years with Nicky and her team .
Thank you Rachel, you are a great tenant x
5/5
Very helpful nice people friendly staff and good communication. Especially Ranj
Naz, from all the team a big thanks for the business! Kind Regards Stones Property
5/5
Extremely satisfied with the service provided to me by Stones Property. Many Thanks Atika
Evening Atika We aim to provide the best service levels possible to all clients. Kind Regards Stones Property
5/5
excellent service. rented my property to a nice family within a week. thank you
Mr Luc, We hope that your well, the tenants are a perfect fit for the property & too have renewed for another 2 years! Perfect Landlord = Perfect Tenant! Kind Regards Stones Property
5/5
Friendly and helpful team. Tenant for 5 years Landlord was moving back into property, Stones found another property. Good services 👍
5/5
Been with stones for 8 years now. Excellent service, great staff and always very friendly. Highly recommend! - Jacqueline Jones
Afternoon Mrs Jones, Thank you for the comments and rest assured we will help your family in there property search! Regards Sandeep
5/5
I have rented from Stones for over 5 years and they have always been extremely helpful during this period. I have now bought a property and it is sad to say that i will no longer be using Stones services.
5/5
I was a first time buyer looking for a property in Hayes Middlesex, having visited various Estate Agents I found the services in Stones were exceptional. I was able to source a mortgage via Ranj who is the in-house Broker & I then was lucky enough to find a property through Stones Estate Agents who intern were able to refer me to Reemans Solicitors & with the aid of Kuldip Saud I was able to purchase within a short period of time. I would not hesitate in referring either Ranj @ Lawtons, Kuldip @ reemans or Waran @ Stones!
5/5
I recently rented a property through Stones Property in Hayes, I must say that I was quite suprised how easy it was from paying a reservation deposit to collecting keys. On move in I found there was a problem with the kitchen sink, Ruban was very proactive in arrange for an engineer to visit on the same day to fix the problem! I am pleasantly surprised at there efficiency and would not have an issues in referring them to friends and family.
1/5
DO NOT USE this agency If you are letting out a property. There are a number of reason why I say this No.1 from personal experience they are untruthful about tennets credit checks. No.2 they are unprofessional and unhelpful. No.3 they delay and deceive workload ie. Sending contractors to the house, took over a week and each day I was told they will be out on the day. No.4 they are unapproachable and dishonest. No.5 do not believe what they tell you about the people they recommend to accommodate. No.6 you need to keep chasing them for information so be prepared to spend many hours talking on the phone. These are some of the troubles which I faced using stones. They made the entire process extremely stressful. I would 100% never be using them again! Don't be fooled by first impressions of them they are horrible estate agents!!
Hello Mr Mo B, Apologises that I cannot address you correctly as unfortunately we do not know who you are and what property you are actually referring to. We strongly take all comments on board and I suggest you arrange a time to meet either myself or Ruban to discuss your comments if they are factual. Regards Sandeep
5/5
I first used Stones to sell my flat in Hayes, since I have then used there services again to buy two more properties directly through Stones & they too have rented them for me. I have found there service faultless as rents are always paid on time, the properties are looked after & more importantly they have found me long term tenants on both properties. One of the properties I used there services for is directly opposite my own home therefore I was concerned about getting the right tenant and ensuring I would not be pestered as I pay them for a Managed Service. Testament to Stones they have found the perfect tenant & I feel the tenant has fulfilled there duties to the max! I have recently too been approached by a new member of staff from the office called Sapna & I was pleasantly surprised about her professionalism and I'm certain she will be an assets to Ruban, Sandeep, Waran & Ranj.
5/5
Quite surprised to find a company that are extremely helpful and not simply just interested in taking my money! I was looking for over a month for a rented property and i found that the majority of agents simply wanted to pressure me into taking any old rubbish! Stones showed me 3 properties in the space of 5 days and even though all properties were unfurnished they were far cleaner and well presented overall. I took a property from Ruban and he was very knowledgeable on the area and the process ..... in fact i was shocked that it was actually so straight forward to rent a property in Greater London as all other agents were making out that it was far more complex. The boys in the office are extremely friendly and helpful and when Ruban was not about they did there best to ensure i left the office with the desired result. If your looking to rent I would strongly suggest you see these guys as i couldn't really fault there services.
5/5
I have known Stones Estate Agents since 2011 and during this period Stones have sold, let & managed 13 of my properties. I have found that will my day to day job they have really taken away a lot of stress and headache on the property management side. I must say that they rates are highly competitive but definitively worth paying that little bit extra for as they really pull out all the stops.
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Hayes has the most, with 239 reviews rated 4.4 out of 5, followed by East Harling with 12.
The two Stones Property offices, by town:
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