5/5
Rating only, no written review.
Trusted Agent profile
★★★★★
232 reviews across 2 offices and 2 platforms
Steve Gooch Estate Agents has two offices, in Newent and Mitcheldean. Together they have 232 reviews on two platforms, rated 4.7 out of 5 overall.
220
Reviews on Google
All 2 offices
12
Reviews on Facebook
All 2 offices
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Steve Gooch Estate Agents's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
What a fantastic estate agent to deal with from start to finish .. Luke ,kathy and tom were brilliant they kept is well informed through the whole process . We cant thank them enough .
5/5
Staff were good right from the start. They arranged to see me at the house at a convenient time for me twice. They kept me updated throughout the process and answered my questions and requests promptly. They are all very friendly and efficient. I would recommend this agent.
5/5
I recently sold a property with Steve Gooch, through their Newent office. From the outset everybody I came into contact with was professional, communicated well and supported me through the whole process. I would recommend to others
1/5
I viewed a house for sale with Steve Gooch Estate Agents. I drove 290 miles to view it. The guy showing me around was late arriving and certainly wasn't what I would describe as friendly or welcoming. He spent the entire time playing with his phone. The only time he really said anything was when he told me there's already an offer on it and it's close to the asking price. It would have been nice if I was told that before driving for 5 hours to see the place.
5/5
Excellent friendly service Dan and his colleagues couldn't be more helpful cant thank them enough
1/5
I viewed a house for sale with Steve Gooch Estate Agents. I drove 290 miles to view it. The guy showing me around was late arriving and certainly wasn't what I would describe as friendly or welcoming. He spent the entire time playing with his phone. The only time he really said anything was when he told me there's already an offer on it and it's close to the asking price. It would have been nice if I was told that before driving for 5 hours to see the place.
5/5
Alison is amazing in Mitcheldean. We bought our beautiful cottage from them. Alison was the only agent out of about 6 who called me to find out my actual requirements. Communication was brilliant, very proactive and really lovely people to deal with. Alison’s ongoing interest in the property and what we are doing to it makes me very proud to have used the best agent to buy our stunning cottage.
5/5
Great experience with Steve Gooch estate agents and Jo Gooch has always been very responsive at getting back to us and helping with any questions we have had.
5/5
We had a fantastic experience selling our property with Steve Gooch Estate Agents. Glen Webb and his team were exceptionally helpful, guiding us through every step of the process. They assisted with property preparation, including redecoration and gardening, ensuring everything was in top shape for sale. Throughout the entire process, they kept us well informed, making what can often be a stressful experience much smoother. Highly recommended!
5/5
Great service guys keep it up
5/5
Glen Webb is an extremely professional salesman. He took his time showing us around the property and answered all questions which we had. His know of the property and area was second to none. We called Glen about 10 minutes later with an offer which he put to the vendors. Communication for me is key and Glen excelled that. Thank you really looking forward to moving to our new home
5/5
Hi Mandy, Glen and Dan and Steve Gooch Mitcheldean team Thank you for sending the lovely feedback. I just wanted to write to you to say how impressed we were on Tuesday getting a call from you guys, saying Dan is with potential buyers outside who’d like to see inside our house. Also for managing to locate our key, as well as managing our pooch. We think you were very creative in that you saw an opportunity whilst out on another viewing, and that you had kindly considered showing our property to those potential buyers; to which we are most grateful to you for going above and beyond. Whilst an offer didn’t progress this time round, with your determination and creativity we are feeling optimistic now so thank you so much, we’re really very grateful Kind regards Wendy & Terry
5/5
Having just sold my property with their Newent office I found all members of the sales team at Steve Gooch Estate Agents to be friendly and professional. The process wasn’t always plain sailing and I found them to be understanding and supportive of my situation.
5/5
Had great dealings with Steve Gooch, the Newent office is so welcoming and they all work so hard. Jo Gooch has been amazing and couldn’t do enough for me when selling my house. 5 stars service ! Thank you
5/5
Great service. Thank you!
5/5
Pleasure to deal with, thanks Tom and the team
5/5
We have always received a 5* service from Tom when selling/purchasing our last few properties. Tom has always been very professional, shown extreme patience and nothing is ever too much trouble. Tom is excellent at his job, his expertise/knowledge is second to none! We highly recommend!PositiveProfessionalism
5/5
Absolutely amazing service from Jo, would happily recommend anyone trying to sell their property.
5/5
Tom has been amazing . Very friendly and helpful, excellent customer service, Very quick regarding responding emails or phone calls. I would definitely recommend him .
5/5
Great service from the Newent branch @ Steve Gooch. Recently requested a house valuation & Tom was prompt to respond & execute my request. I wasn’t convinced my enquiry would be handled so swiftly as I wasn’t looking to sell immediately but Tom made me feel like a valued customer & if I look to sell in the future I will definitely be using them.PositiveResponsiveness
5/5
I found the service very efficient with a potentially tricky buy & sale process all under one roof. Tom kept me up to date and kept all parties informed as well as ironed out a few challenges as they arose.
5/5
Tom has been super supportive in our search for our new home, he's always able to talk, regardless of how busy he is, follows up as promised and was instrumental in securing us our perfect property. Highly recommended!
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Newent has the most, with 161 reviews rated 4.6 out of 5, followed by Mitcheldean with 71.
The two Steve Gooch Estate Agents offices, by town:
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